Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Cielo Maya Beach Tulum is a stunning and tranquil 4-star hotel located right on the beachfront in Tulum, Mexico. The hotel's exclusive and secluded location offers breathtaking views and excellent access to a private beach with crystal clear waters. While it may be a little isolated, it's remote enough for guests to enjoy the ocean yet close enough to activities. The hotel consistently receives high praise for its cleanliness, exceptional staff, comfortable beds and well-designed rooms with ocean views and balconies. The breakfast and dinner are a la carte, but the food is fresh and flavorful and the restaurant has an exceptional chef. The hotel offers a private pier, inviting hammocks by the water and comfortable lounge chairs on the beach, making it a perfect choice for couples seeking a romantic and intimate getaway. The infinity pool, just steps away from the ocean, provides a serene environment for guests to relax and unwind. While some guests found the pool to be small, the clean facilities and peaceful atmosphere made up for it. The hotel offers access to water sports equipment for free, including kayaks, paddleboards, fins and snorkels. Although some seaweed and rocks are present in the water, guests still appreciated the beautiful view and calm, peaceful atmosphere of the beach. The hotel offers comfortable and convenient free parking for guests and a rental car is the most cost-effective way to visit nearby attractions. Overall, Cielo Maya Beach Tulum provides a very good hotel experience for those seeking a relaxing vacation in a beautiful and quiet location.
El Paraiso Hotel Tulum is a great choice for those looking to relax and unwind on one of the best beaches in Mexico. The staff is friendly and accommodating with excellent service from the receptionists. The rooms are clean, spacious and well-maintained with comfortable beds and functional amenities. The breakfast is varied and tasty with vegan options available. The pool is lovely and inviting with free use of beach beds at the nearby beach club. The hotel boasts a stunningly beautiful beach with comfortable lounge chairs and options for private lounging areas. The on-site parking is secure and convenient with free bicycles available for guests to explore the area. It's a great destination for families with children, offering comfortable beds and a range of activities. While some guests note inconsistencies with the wifi connection and the quality of the restaurant, the fantastic location and laid-back atmosphere make El Paraiso Hotel Tulum a great choice for a relaxing vacation.
The Mezzanine by La Zebra, an SLH Hotel has received exceptional reviews from guests. Its fantastic location on the quiet side of Tulum with direct access to the beach and stunning panoramic views from private balconies, has been highly praised. The hotel's impressive breakfast menu with Mexican-style dishes and Thai-inspired cuisine, as well as its wonderful restaurant with fresh and tasty Thai cuisine, has earned rave reviews from guests. The beautifully decorated and spacious rooms with some overlooking the ocean, have also received many positive comments apart from some minor complaints about noise, small size and lack of sunlight. The hotel's cleanliness, thanks to the impeccable work of its staff, was described as spectacular. The staff, who create a family-like atmosphere and provide excellent service, were highly attentive and amazing. The pool, charming and offering a peaceful atmosphere, has also received positive feedback, as has the hotel's exclusive adults-only feature. Overall, guests highly recommended the Mezzanine a Colibri Boutique Hotel as a unique and peaceful boutique hotel with luxurious and personalized service, exceeding the 5-star experience for many.
Villa Pescadores Tulum-Beachfront hotel by Ahau Collection is a charming and intimate resort that offers guests a paradisiacal stay on a beautiful beach. The hotel's prime location is unbeatable, providing easy access to nearby ruins and Tulum town while also offering seclusion and tranquility. Guests rave about the breakfast with highlights including grilled shrimp and big beautiful fruit plates and the exceptional service provided by the staff. The rooms are clean, comfortable and nicely furnished with a lovely beachfront view. The pool and beach amenities are highly appreciated by guests with the beach being one of the most gorgeous on the peninsula. The hotel is perfect for couples, offering a romantic and unforgettable vacation. Despite some negative comments about the lack of sea views or WiFi, Villa Pescadores Tulum-Beachfront hotel by Ahau Collection is a correct hotel in a great location for a beautiful beach stay.
Kai Tulum is a stunning beachfront hotel located conveniently near the Tulum ruins, offering easy access on foot. Guests love the beautiful views of the ocean and appreciate the quieter end of Tulum Beach it is located on. The hotel is well designed with comfortable rooms and cottages and parking is available. The beach is right at your doorstep and access to beach clubs is convenient. The hotel offers a fantastic experience with its spacious and beautifully decorated rooms, some of which are beachfront. The furnishings are lovely and the beds are very comfortable. The hotel's cleaning staff is exceptional and ensures that the property, rooms and beaches are clean every day. Kai Tulum boasts a great staff with many guests writing positively about the helpfulness and kindness of the hotel's employees. Kai Tulum is an ideal family-friendly hotel that accommodates children excellently. The hotel boasts very comfortable beds with many guests complimenting their restful night's sleep. Kai Tulum boasts a magnificent location on a white sandy beach, making for a dream-like stay in a beautiful facility. The hotel exudes boho Tulum vibes and provides a lovely escape from the hustle and bustle of daily life. Kai Tulum boasts a beautiful beachfront location with lovely, well-decorated cabanas. Overall, Kai Tulum is an amazing place to stay and an excellent option for those looking for a beach escape without the noise and crowds of other areas.
Mi Amor by La Zebra, an SLH Hotel is an exceptional five-star hotel that provides a cozy and romantic atmosphere perfect for couples on a getaway. It boasts a beautiful location with stunning sea views, away from the crowd and walking distance to the Tulum ruins and restaurants. The hotel's restaurant offers delicious food with breakfast and dinner receiving positive reviews. The rooms are spacious, stylish, clean and top-notch with personal hot tubs and pools adding to the comfort and intimacy of each space. The hotel prides itself on its cleanliness and the friendly staff goes above and beyond to provide excellent service, making guests feel at home. The outdoor pool is a highlight with stunning jungle views and private cabanas, creating an enjoyable atmosphere for sunbathing and lounging. Though the hotel does not have direct beach access, guests have options for accessing the nearby beach. Overall, Mi Amor by La Zebra, an SLH Hotel is a lovely and romantic hotel, ideal for couples seeking a relaxing and intimate experience amidst beautiful sea views and lush nature.
Alea Tulum is a charming and beautiful hotel located just outside of Tulum, offering a peaceful and calm location perfect for relaxation. The hotel boasts an ideal location on a quiet stretch of white sandy beach with direct access to the ocean. Guests highly recommend hiring a car to drive instead of taking expensive taxis. The hotel staff is great and the beach is beautiful, although swimming can be difficult due to rocks. The hotel's breakfast is amazing and outstanding, while the dinner options are mixed. The rooms are spacious, comfortable and offer breathtaking ocean views with a focus on cleanliness and attention to detail. The staff is friendly, helpful, attentive and professional, making guests feel pampered and cared for. The hotel provides free Wifi and a beautiful pool with direct beach access. While the beach area is a bit rocky, it's still a lovely place to relax and enjoy the scenery. The hotel is family-friendly and perfect for couples seeking a cozy, familial atmosphere. The beds are huge and comfortable, ensuring a great night's sleep. The hotel offers beachfront swim-up suites and rooms with private pools that guests highly recommend. Overall, Alea Tulum is a fantastic and perfectly designed hotel for a dreamy vacation near Tulum and the ruins.
VR CLUB Tulum Riviera is celebrated for its serene beachfront location, providing an idyllic escape on the Riviera Maya. The setting boasts unparalleled beauty with stunning sea views, making it a perfect retreat for those seeking relaxation. Guests praise the pristine and secluded beach, noting its ideal conditions for snorkeling and turtle sightings. The hotel’s remote charm is both a draw and a consideration, as guests may rely on transportation to explore Tulum further.
Breakfast at the hotel stands out for its generous and varied buffet, catering to diverse tastes. Guests delight in the range of options, from freshly made omelets to unique offerings like beignets, while enjoying attentive service at the beachside restaurant. Dinner experiences receive mixed reviews, with positive feedback on themed nights and the freshness of the cuisine, though some guests desire more authentic local flavors and variety.
The spacious, well-maintained rooms overlook the ocean, offering comfort and tranquility. While the accommodations are mostly praised for cleanliness and modern amenities, there are occasional mentions of aging interiors. The hotel’s intimate, beautifully designed setting enhances guest experiences, complemented by the staff’s friendliness and eagerness to assist.
Cleanliness is a hallmark, with meticulous attention to upkeep across the property. The pools, framed by lush greenery, provide a picturesque setting, despite minor maintenance issues. The staff’s warmth and attentiveness significantly elevate stays, offering a welcoming atmosphere and excellent service. Commendations extend to the reliable Wi-Fi, which supports connectivity from the main property to the beach.
Guests find the all-inclusive package to be a convenient and valuable offer, with a wide range of drinks and satisfactory meals, although more culinary variety is desired by some. Overall, VR CLUB Tulum Riviera presents a charming, quiet retreat with outstanding natural beauty, warm hospitality, and well-rounded amenities, making it a favored choice for visitors seeking relaxation and stunning coastal experiences.
'Ikal Tulum Hotel' stands out as an exceptional destination, blending stunning natural surroundings with historical and ecological charm. Set within the serene and pristine environment of Playa Paraíso and Tulum National Park, this hotel offers a unique amalgamation of beachfront beauty and jungle tranquility. The charming bungalows and rooms are well-integrated into the lush greenery, providing a perfect retreat with direct access to the magnificent Caribbean Sea. Its close proximity to the Tulum Ruins also adds a historical allure, making it an appealing spot for relaxation and exploration.
Guests have widely appreciated the rustic and authentic feel of the accommodations, which balance adventure with comfort. Distinct features like outdoor bathrooms, private pools and open-air bathtubs contribute to an extraordinary lodging experience. Despite a few minor maintenance issues, the spacious and clean rooms, along with daily housekeeping, ensure a pleasant stay. The secluded and romantic atmosphere, particularly among the treehouses and bungalows with observation towers, offers an idyllic setting for memorable getaways.
Dining at the hotel garners mixed reviews. Breakfast is often praised for its delicious items like French toast, generous portions and the scenic beachside setting. However, some guests find the variety and service lacking. Dinner experiences are similarly divided with many complimenting the quality and organic options, yet others criticize the high prices and inconsistent service.
Cleanliness across the hotel is a strong point with many guests noting the immaculate rooms and facilities. Daily housekeeping and well-maintained grounds contribute to the overall positive impression, although some elements like stained sheets and delayed cleaning did present occasional drawbacks.
The hotel staff receive mixed feedback. Many guests highlight the friendliness and helpfulness of the staff, particularly noting specific individuals for their exceptional service. However, inconsistent service and occasional unresponsiveness were also reported, especially in areas such as the restaurant and reception.
Despite some challenges with WiFi reliability, which varies in effectiveness throughout the property and mixed input on parking logistics, the overall appeal remains strong. The beachfront settings, though sometimes affected by seaweed, are particularly celebrated. The proximity to ultraclear waters, cozy beach setups and activities like yoga classes augment the natural beauty of the location.
Families find the hotel accommodating with various activities and family-friendly amenities, although occasional monopolization of amenities by non-guests was noted.
In summary, 'Ikal Tulum Hotel' delivers a mostly positive experience with its enchanting location, unique accommodations and friendly staff. The exceptional beach, natural beauty and historical proximity create a peaceful and memorable escape. Improvements in dining service consistency and WiFi reliability could further enhance the overall guest experience.
Playa Esperanza Tulum is renowned for its idyllic beachfront location within Tulum's nature reserve, offering an exclusive retreat on Playa Paraíso. Guests frequently highlight the stunning sea views, tranquil atmosphere and eco-friendly “glamping” style accommodations nestled amidst palm trees. The location is ideal for both relaxing beachside and exploring nearby attractions like Tulum's archaeological ruins.
Breakfast at the hotel receives mixed reviews—its quality is appreciated by many, but it is not included in the room rate and starts late, around 9:00 to 9:30 am. Some guests opt for a discounted breakfast at the nearby Mezzanine restaurant or enjoy the unique experience of having breakfast directly on the beach.
The on-site restaurant serves delicious food and drinks during its operational hours from 9 AM to 5:30 PM, but this leaves guests without dinner options on-site, requiring them to explore nearby dining venues, which can be inconvenient. Staff recommendations help guests find excellent local dining alternatives.
The rooms offer a rustic charm with features like outdoor showers and terraces, though they vary in size and comfort. Some guests find them small or lacking in modern amenities. Cleanliness is generally good, but there are instances of outdated decor, old linens and inconsistent housekeeping.
The staff at Playa Esperanza Tulum consistently receive high praise for their friendliness and helpfulness, significantly enhancing the guest experience. Key staff members are frequently mentioned for their exceptional service and warm demeanor.
Wi-Fi connectivity is a mixed aspect of the stay. Some guests report strong, reliable signals, while others experience significant connectivity issues, including weak signals and frequent dropouts.
The small but charming pool offers a serene spot with a stunning ocean view, perfect for relaxation. The well-maintained area is appreciated despite its limited size, catering well to those seeking a tranquil swimming experience.
The beach itself is a major highlight with clean, white sands, beachfront accommodations and a private, peaceful environment. The hotel’s beach club provides excellent service, ensuring a paradise-like experience for guests.
Parking facilities are convenient and secure with free on-site parking and guarded private parking close to the bungalows, making it easy for guests to park their cars safely during their stay.
Overall, Playa Esperanza Tulum excels as a serene, nature-immersed beach retreat, offering a memorable stay with its stunning location, charming accommodations and outstanding staff service. Some areas, such as breakfast offerings, restaurant hours, room amenities and Wi-Fi, have room for improvement.
Casa Colibrí Tankah is lauded for its breathtaking beachfront location that offers a peaceful and private retreat on the tranquil sands of Tankah Bay. This picturesque setting, with direct ocean access and stunning views from every room, creates an atmosphere of serenity and relaxation, perfect for those seeking an escape from the bustling Tulum crowds. Guests appreciate the blend of privacy and convenience, as the property is a short drive from central Tulum, allowing easy access to local attractions and dining options.
The property’s breakfast experience is a standout feature, with delicious and varied meals delivered to guests' terraces, offering a beautiful start to the day with ocean views. Although some mention portion sizes, the overall quality, freshness, and presentation receive high praise. Dinner options nearby, particularly at Casa Altamar, extend the culinary delight with flavorful local cuisine at reasonable prices.
Accommodations at Casa Colibrí Tankah are described as spacious and elegantly decorated, offering stunning sea views from large private terraces. The rooms come well-equipped with modern amenities and are meticulously maintained, with excellent daily cleaning service. The warm and attentive staff, particularly Melisa and Nancy, enhance the guest experience with their exceptional hospitality, offering assistance, recommendations, and thoughtful gestures throughout the stay.
While the Wi-Fi connectivity is mentioned as unreliable by some guests, the serene and captivating beachfront environment compensates for this, providing an ideal spot for relaxation. The intimate beach, dotted with lounge chairs and hammocks, adds to the sense of a private escape, despite the rocky sea access.
Comfortable beds and plush pillows contribute to restful nights, complemented by the spacious and beautifully appointed rooms. Although the access road to the property presents some challenges, and public transport options are limited, the tranquility and scenic beauty of the location make it a cherished haven. Overall, Casa Colibrí Tankah is deemed a hidden gem for its seamless blend of natural beauty, comfort, and outstanding hospitality.
Casa Altamar is a superb boutique hotel located on a quiet and serene beach in Tulum, away from the busy tourist areas. Guests recommend renting a car as the hotel is far from downtown, but there are beautiful cenotes and restaurants within walking distance. The hotel's private beach is clean and peaceful and the pool area provides a stunning view of the ocean. The rooms are spacious and well-decorated with every balcony having a stunning ocean view. The restaurant on-site is outstanding, offering gourmet Mexican and international fusion dishes made with fresh, local ingredients. Guests highly recommend it despite the high prices. The continental breakfast is also delicious and guests with dietary restrictions are accommodated. The staff is exceptional, going above and beyond to make guests feel at home and many are mentioned by name in positive reviews. Although there were some complaints about slow and inconsistent Wi-Fi, the hotel's focus on cleanliness and friendly service make it an ideal choice for a peaceful and comfortable beach vacation. Couples looking for a romantic getaway will find Casa Altamar to be an enchanting and picturesque destination that lives up to expectations. Families with children of all ages can enjoy the hotel's free use of kayaks and paddleboards and the friendly staff's exceptional service. Overall, guests highly recommend Casa Altamar for its serene location, exceptional staff, beautiful rooms with stunning views, outstanding restaurant and peaceful private beach.
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