The Reserve Tulum
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Summary of reviewsThe Reserve Tulum is highly regarded for its tranquil and serene location, providing a peaceful retreat away from the bustling tourist centers. Although a car or other transportation may be essential due to its somewhat remote setting, the convenience of nearby local shops, bars and cafes make it accessible and enjoyable. The property's amenities, including a very nice pool and private parking, further enhance the overall relaxation experience.
Guests consistently praise the rooms for being spacious, clean and well-equipped with modern kitchenettes, large, comfortable beds and beautiful decor that matches online photos. The high standards of cleanliness and the well-maintained surroundings contribute to a cozy and aesthetically pleasing environment. Although there are isolated issues such as ant sightings or occasional room cleaning lapses, the overall feedback underscores a well-kept and comfortable accommodation.
The staff at The Reserve Tulum are generally noted for their friendliness and attentiveness with particular commendations for individuals like Felipe, Leo and Sonia. However, some guests have experienced challenges due to the lack of consistent reception or staff availability, which sometimes led to difficulties in addressing needs promptly.
The hotel’s WiFi generally receives positive remarks for its excellent functionality, although there are occasional mentions of inconsistent connectivity in some rooms. The pool area, a favorite among guests, is consistently praised for its beauty, cleanliness and inviting atmosphere. The serene and well-maintained pool, along with a hot tub, adds to the luxury feel of the hotel.
Comfortable beds are a standout feature, described often as super comfortable and conducive to a restful stay, despite occasional remarks about the beds feeling a bit stiff or warm. Overall, The Reserve Tulum provides a comfortable, stylish and serene retreat, offering good value for money and meeting guest expectations for a delightful stay in Tulum.
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Guests consistently praise the rooms for being spacious, clean and well-equipped with modern kitchenettes, large, comfortable beds and beautiful decor that matches online photos. The high standards of cleanliness and the well-maintained surroundings contribute to a cozy and aesthetically pleasing environment. Although there are isolated issues such as ant sightings or occasional room cleaning lapses, the overall feedback underscores a well-kept and comfortable accommodation.
The staff at The Reserve Tulum are generally noted for their friendliness and attentiveness with particular commendations for individuals like Felipe, Leo and Sonia. However, some guests have experienced challenges due to the lack of consistent reception or staff availability, which sometimes led to difficulties in addressing needs promptly.
The hotel’s WiFi generally receives positive remarks for its excellent functionality, although there are occasional mentions of inconsistent connectivity in some rooms. The pool area, a favorite among guests, is consistently praised for its beauty, cleanliness and inviting atmosphere. The serene and well-maintained pool, along with a hot tub, adds to the luxury feel of the hotel.
Comfortable beds are a standout feature, described often as super comfortable and conducive to a restful stay, despite occasional remarks about the beds feeling a bit stiff or warm. Overall, The Reserve Tulum provides a comfortable, stylish and serene retreat, offering good value for money and meeting guest expectations for a delightful stay in Tulum.
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Cheap Aparthotel
Small Aparthotel
3-Star Aparthotel
Aparthotel with Outdoor Pool
Guest Reviews
The Reserve Tulum offers a quiet and peaceful retreat, ideal for those seeking tranquility away from the bustling tourist areas. The hotel is situated a bit off from the main tourist areas and city center, making it essential to have a car or other modes of transportation to get around. While the location might initially be challenging to find, it compensates with its serene environment and the calm it provides. Despite being remote and further from the beach and downtown Tulum, the hotel is still conveniently close to local shops, bars and cafes, ensuring guests have access to essentials and local dining options. The property’s amenities, including a very nice pool and private parking, enhance the overall experience, making it a good spot for relaxation.
The Reserve Tulum impresses guests with its consistently positive feedback on the quality and comfort of its rooms. Accommodations are widely praised for being spacious, clean and well-equipped, offering everything from modern kitchenettes with fridges to large, comfortable beds. Many guests have highlighted the beautiful decor, new construction and the rooms' adherence to the photos online.
Visitors find the rooms, whether labeled as studios, cabins or apartments, to be not only aesthetically pleasing but also functional with plenty of closet space and thoughtful touches like big windows that enhance the sense of space. The designs are noted for their comfort and style, contributing to an overall pleasant stay.
The beds in particular receive high marks for comfort, though there have been isolated incidents of issues such as ants or broken frames. Despite such rare drawbacks, the consistently high level of cleanliness and the often-mentioned comfort of both the beds and the rooms themselves remain strong points.
The facility's excellent WiFi and prime location add to the appeal, making it a strong competitor in the regional accommodation market. Overall, The Reserve Tulum successfully delivers on its promise, providing a comfortable and stylish retreat that aligns well with guest expectations and online representations.
The Reserve Tulum has garnered attention for offering an overall comfortable lodging experience. Guests often comment positively on the beds with many describing them as super comfortable, very comfortable or amazing. The quality of the bedding also receives high marks, contributing to a restful stay. Some visitors, however, do note that the beds can be a bit stiff, although this seems to be a minor issue for most. Another occasional remark is about the bedding feeling too warm at night.
The rooms themselves are described as comfortable, pleasant and well-equipped. A few reviewers mention specific drawbacks, such as a small bed, slightly musty smells and, in one case, a broken bed frame. Despite these isolated criticisms, the general consensus points to a comfortable and inviting sleeping environment, ideal for a rejuvenating stay in Tulum.
The Reserve Tulum consistently impresses its guests with exceptional cleanliness and comfort. Visitors frequently praise the hotel for being very new, very clean and adequately equipped, ensuring a cozy and comfortable stay. The facilities are described as impeccable and super comfortable with particular attention given to the consistently clean pool. Guests note that everything is not only clean but also beautifully maintained and aesthetically pleasing, adding to the overall value for money.
The site itself offers tranquility and comfort with clean, quiet and beautiful surroundings that enhance the overall experience. The accommodations are described as wonderful with big windows that brighten the spaces. While there are mentions of noisy nearby construction and occasional issues with room cleaning during stays, the overwhelmingly positive feedback underscores the high standards of cleanliness and beauty at The Reserve Tulum. Overall, the hotel provides an amazing, clean and comfortable environment, ensuring a delightful stay for its guests.
The Reserve Tulum boasts a generally friendly and helpful staff with some notable exceptions. Many guests praised the accommodating and responsive employees, particularly mentioning individuals like Felipe, Leo and Sonia for their attentiveness. The staff's willingness to address problems quickly was highlighted and there were compliments on their friendliness and the quality of service when present.
However, several reviews raised concerns about the staffing levels and availability with some guests experiencing difficulties due to the lack of a consistent reception or personnel. Instances were mentioned where guests had trouble finding any staff to address their needs, leading to a feeling of non-existent service at times. Despite these challenges, the overall value for money and the well-equipped facilities make The Reserve Tulum a worthwhile option for many travelers.
The Reserve Tulum generally receives praise for its WiFi. Many guests report experiencing excellent and well-functioning internet during their stay with some highlighting that the WiFi works well. However, there are occasional mentions of rooms lacking WiFi and instances where the internet did not work. Overall, the majority of feedback suggests that guests can expect good to excellent WiFi performance at the hotel.
The Reserve Tulum boasts an attractive pool area that consistently receives compliments for its beauty and inviting atmosphere. Guests frequently highlight the beautiful courtyard that frames the swimming pool, adding to its charm. The pool itself is often described as calm, clean and well-maintained, creating a serene environment for relaxation.
Lounging by the pool is made even more enjoyable thanks to the comfortable beds provided. The common areas around the pool are equally impressive, contributing to an overall amazing experience. Adding to the allure is a hot tub nestled within the pool, enhancing the luxury feel of the space.
However, a few visitors have noted instances when the pool was not as clean as expected, suggesting that a restricted pool usage schedule might help in maintaining its pristine condition. Despite these occasional concerns, the pool remains a favored feature among guests, praised for its beauty and tranquil setting.
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Location
Rooms
Visitors find the rooms, whether labeled as studios, cabins or apartments, to be not only aesthetically pleasing but also functional with plenty of closet space and thoughtful touches like big windows that enhance the sense of space. The designs are noted for their comfort and style, contributing to an overall pleasant stay.
The beds in particular receive high marks for comfort, though there have been isolated incidents of issues such as ants or broken frames. Despite such rare drawbacks, the consistently high level of cleanliness and the often-mentioned comfort of both the beds and the rooms themselves remain strong points.
The facility's excellent WiFi and prime location add to the appeal, making it a strong competitor in the regional accommodation market. Overall, The Reserve Tulum successfully delivers on its promise, providing a comfortable and stylish retreat that aligns well with guest expectations and online representations.
Beds
The rooms themselves are described as comfortable, pleasant and well-equipped. A few reviewers mention specific drawbacks, such as a small bed, slightly musty smells and, in one case, a broken bed frame. Despite these isolated criticisms, the general consensus points to a comfortable and inviting sleeping environment, ideal for a rejuvenating stay in Tulum.
Cleanliness
The site itself offers tranquility and comfort with clean, quiet and beautiful surroundings that enhance the overall experience. The accommodations are described as wonderful with big windows that brighten the spaces. While there are mentions of noisy nearby construction and occasional issues with room cleaning during stays, the overwhelmingly positive feedback underscores the high standards of cleanliness and beauty at The Reserve Tulum. Overall, the hotel provides an amazing, clean and comfortable environment, ensuring a delightful stay for its guests.
Staff
However, several reviews raised concerns about the staffing levels and availability with some guests experiencing difficulties due to the lack of a consistent reception or personnel. Instances were mentioned where guests had trouble finding any staff to address their needs, leading to a feeling of non-existent service at times. Despite these challenges, the overall value for money and the well-equipped facilities make The Reserve Tulum a worthwhile option for many travelers.
Wi-Fi
Pool
Lounging by the pool is made even more enjoyable thanks to the comfortable beds provided. The common areas around the pool are equally impressive, contributing to an overall amazing experience. Adding to the allure is a hot tub nestled within the pool, enhancing the luxury feel of the space.
However, a few visitors have noted instances when the pool was not as clean as expected, suggesting that a restricted pool usage schedule might help in maintaining its pristine condition. Despite these occasional concerns, the pool remains a favored feature among guests, praised for its beauty and tranquil setting.
Yes, The Reserve Tulum has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Reserve Tulum.
No, The Reserve Tulum doesn't allow dogs.
Yes, parking facilities are available at The Reserve Tulum.
No, The Reserve Tulum doesn't have a gym.
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