Suites at TreeTops Tulum

Tulum 20.20033300, -87.46623100 , Lote 51 - 54, Aldea Maya (Show on Map)


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Summary of reviewsSuites at TreeTops Tulum is a highly recommended destination praised for its excellent location, beautifully designed rooms and impeccable cleanliness. Nestled between the beach and the city center within a secure gated community in Aldea Zama, it offers a tranquil and private retreat. Guests appreciate the easy access to nearby shops and restaurants, although having transportation is beneficial due to its slight distance from downtown Tulum and the beaches.

The rooms are a standout feature, noted for their spaciousness, modern decor and luxurious amenities including smart TVs, large fridges and well-equipped kitchenettes. Comfort is paramount with many reviewers lauding the super comfortable beds, effective soundproofing and private balconies with some suites featuring their private pools. Cleanliness is consistently praised with all areas—rooms, bathrooms and outdoor spaces—maintained to high standards, further enhancing guest satisfaction.

Staff members are frequently highlighted for their friendliness, professionalism and responsiveness. The concierge, Estephania, receives special mention for her exceptional service, ensuring guests feel welcome and well-cared for throughout their stay.

The hotel’s free WiFi is generally reliable and fast, receiving positive feedback from guests who value the strong and stable connection. The pool area, both the main shared pool and the private plunge pools, are well-loved for their beauty and cleanliness, providing a serene escape complemented by comfortable loungers and a tree-lined courtyard.

Finally, while some guests note minor drawbacks such as the pools being chilly, the overall experience remains overwhelmingly positive. Suites at TreeTops Tulum combines safety, comfort, luxury and privacy with a beautiful setting, making it an ideal choice for a memorable stay in Tulum.
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Categories
Aparthotel for Honeymoon

Romantic Aparthotel

Aparthotel with Swimming Pool

  Private Pool    Outdoor Pool  


Aparthotel with Free Wi-Fi

Aparthotel for Adults Only

Small Aparthotel

3-Star Aparthotel

Aparthotel with Outdoor Pool

Aparthotel with Private Pool Rooms

Room Types
King Suite with private pool and Garden This apartment's standout feature is the private pool. This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

King Suite with private pool and Garden This suite features a private pool. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

King Suite with private pool and Garden This apartment features a private pool. This spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

King Room with Pool View The double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

King Room with Pool View The double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

King Room with Pool View The double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

King Suite with private pool and Garden The private pool is the standout feature of this apartment. This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a tea and coffee maker. Boasting a terrace with garden views, this apartment also features air conditioning and a flat-screen TV. The unit has 1 bed.

King Suite with private pool and Garden The private pool is the special feature of this apartment. This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

King Suite with private pool and Garden The private pool is the special feature of this apartment. This spacious apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

King Suite with private pool and Garden This suite provides a private pool. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

King Suite with private pool and Garden This suite provides a private pool. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

King Room with Pool View The double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

King Room with Pool View The double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

King Room with Pool View The double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

King Room with Pool View The double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

King Room with Pool View The double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Guest Reviews
Location
Suites at TreeTops Tulum boasts an excellent location that combines convenience with tranquility. Nestled between the beach and the city center, it offers easy access to nearby shops, restaurants and supermarkets, all within walking distance. The hotel is part of a secure gated community in the residential area of Aldea Zama, providing a peaceful and private retreat away from the hustle and bustle.

Despite being slightly removed from Tulum's downtown and beach areas, the location remains highly convenient, especially for those with a car or other transportation. Guests appreciated the quiet and serene environment, ideal for those seeking a restful stay. The setting around the pool is particularly beautiful, contributing to the overall charm of the property.

Safety is a significant advantage with private security and a protected environment ensuring peace of mind for visitors. While the surrounding neighborhood is still developing, it adds a sense of modernity and potential growth to the area.

In summary, Suites at TreeTops Tulum is perfect for travelers who prioritize a safe, quiet and beautiful setting while still being close enough to the heart of Tulum's attractions, provided they have a means of transport. The location offers a harmonious balance between accessibility and seclusion, making it a compelling choice for a memorable stay in Tulum.

Rooms
Suites at TreeTops Tulum boasts a collection of beautifully designed and spacious rooms situated within a secure and modern housing complex. Guests consistently highlight the cleanliness and excellent maintenance of both the rooms and common areas. The decor is tastefully done, providing a luxurious and chic ambiance complemented by comfortable furnishings, such as super comfy beds, spacious showers and modern amenities including smart TVs, large fridges and well-equipped kitchenettes.

Privacy and tranquility are valued here with rooms designed to offer a serene retreat that includes features like private balconies and pools. Many reviewers praise the soundproofing, ensuring a peaceful stay. The standout feature for many is the private pool, perfect for a relaxing dip in a quiet setting.

Each room is well-thought-out with necessary amenities like a mini-fridge, good personal care products and effective air conditioning. Large, comfortable apartments are a consistent theme in the reviews, often noted for being perfect for longer stays with ample space to unwind.

The overall vibe of the accommodations is modern and hygienic, adding to the comfort and satisfaction of guests looking for a retreat in Tulum. Teeming with new facilities and located in a beautiful, quiet area, Suites at TreeTops Tulum seems to perfectly blend luxury, comfort and privacy, garnering positive feedback from those who have stayed.

Beds
The beds at Suites at TreeTops Tulum consistently receive high praise from guests, being described as very comfortable, cozy and large. Numerous reviews highlight the super comfortable mattresses and the king-size beds that are incredibly wide and big. Guests appreciate the bedding, noting that the bed, sheets and pillows are very comfortable. Some reviews even mention that the beds are the most comfortable they have ever slept in. The spacious beds are complemented by quiet and peaceful surroundings, adding to the restful experience. The facilities are well-maintained, clean and equipped with amenities such as air conditioning, coffee machines, fridges and kettles. Overall, the accommodations at Suites at TreeTops Tulum offer a relaxing and comfortable stay with beds that provide a great night's sleep.

Cleanliness
Suites at TreeTops Tulum stands out for its impeccable dedication to cleanliness and maintenance. Guest reviews consistently highlight the hotel's super clean and well-kept facilities, including the rooms, bathrooms and outdoor areas. With phrases like immaculate room and cleanliness exceeded expectations, it's clear that attention to hygiene is a top priority.

Guests appreciated the cleanliness of shared spaces such as the beautiful, spotlessly clean pool, which was cleaned daily. The tidy pool-side lounges provided a serene and hygienic retreat. The hotel also offers clean, complementary towels and high-quality bed linens, further enhancing the sense of comfort and care.

The apartments are described as brand new, beautifully furnished and pleasant, reinforcing the overall impression of a fresh and welcoming environment. Guests noted the perfect cleanliness and high standards maintained throughout the property, including its well-maintained gardens and common areas.

The staff's dedication is evident, working hard to address any issues promptly and ensuring everything is very clean and of high quality. Despite the rooms not necessarily being the most spacious, their cleanliness, tidiness and comfort more than make up for it, providing a thoroughly pleasant stay.

Staff
The staff at Suites at TreeTops Tulum consistently receive high praise for their friendliness, professionalism and attentiveness. Estephania, the concierge, stands out for her exceptional responsiveness and helpfulness. Guests frequently note the swift and reliable communication, both online and in person, which ensures a smooth experience. The attentive and knowledgeable team is always available to assist, whether it be the helpful night guard or the polite and informative concierge providing local recommendations. Overall, the staff’s commitment to friendly and accommodating service significantly enhances guest satisfaction, making them feel welcome and well-cared for throughout their stay.

Wi-Fi
Suites at TreeTops Tulum generally offers reliable and fast internet connectivity. Many guests have praised the wifi as excellent with descriptions such as strong and reliable, very good and perfect. The hotel features fast fiber internet boasting speeds of around 80mbps download and 69mbps upload, which contributes to a satisfying online experience for most users. This reliable internet is important since it's required for communication prior to check-in, making the process smooth and easy. Despite some instances where the wifi was unstable or not working, the majority of the feedback highlights a positive and efficient connection during the stay.

Pool
Located in a tranquil area just five minutes by car from Tulum's city center, Suites at TreeTops Tulum boasts a charming pool area that leaves a lasting impression on its guests. The main shared pool, nestled amidst lush vegetation, offers a serene escape and is often described as beautiful, clean and inviting. Despite its relatively small size, it frequently garners praise for being well-maintained and refreshing.

A standout feature is the private plunge pools available for certain suites, offering a more intimate experience, though some guests noted they can be quite cold. Comfortable loungers surround the pools, enhancing the relaxing atmosphere. While the shared central pool is particularly highlighted for its beautiful setting and pleasant ambiance, a few guests pointed out that the pools, in general, can be a bit chilly.

Nonetheless, the aesthetic appeal of the pool area, complemented by the tree-lined courtyard, makes it a relaxing retreat. Whether enjoying a dip in the beautiful central pool or lounging around the well-kept surroundings, the pool facilities at Suites at TreeTops Tulum contribute significantly to a delightful stay.

Private Pool
Suites at TreeTops Tulum is highly praised for its private pool experience, which numerous guests have found delightful and a significant advantage of staying at the hotel. The private pools are often described as pleasant, serene and enjoyable, providing a perfect setting for a dip or relaxing beside. Many reviews highlight the convenience and pleasure of having an in-room and private patio with a pool, which adds an exclusive and luxurious touch to the stay. The pools are generally good-sized, offering ample space for comfort and enjoyment.

Guests note that the private pools offer an ideal retreat, enhancing their stay with a sense of privacy and tranquility. The private terraces accompanying the pools further contribute to a satisfying and secluded experience. While some pools have been mentioned as being a bit cold and not heated, this does not seem to overly detract from the overall positive reception of having a personal pool to enjoy.

Additionally, the hotel offers the option to rent bikes and scooters, providing guests with convenient means to explore the surrounding areas. This blend of personal leisure amenities and the opportunity for local exploration makes Suites at TreeTops Tulum a recommended choice for those seeking a relaxing and private getaway.


Yes, Suites at TreeTops Tulum has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.

No, a spa isn't available at Suites at TreeTops Tulum.

No, Suites at TreeTops Tulum doesn't allow dogs.

No, parking facilities aren't available at Suites at TreeTops Tulum.

No, Suites at TreeTops Tulum doesn't have a gym.

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