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Summary of reviewsBest Western Discovery Inn is a prime choice for travelers, thanks to its convenient location near major highways like Interstate Highway, US 40 and I-805. Despite this strategic positioning, the hotel maintains a quiet and peaceful environment, making it an ideal stop for road trippers. The proximity to dining spots, shopping stores, gas stations and the Mexico border adds to its appeal. The hotel’s accessibility and modern ambiance, coupled with clean and well-maintained rooms and a helpful staff, contribute to a pleasant stay.
The breakfast experience at Best Western Discovery Inn consistently impresses guests. The high quality and extensive variety of offerings—from traditional eggs, biscuits and sausage to fresh fruits, yogurt and hot coffee—stand out. Guests often describe the breakfast as one of the best they've had in a hotel and the dedicated breakfast staff ensures everything is well-stocked and fresh. Cleanliness and exceptional service in the breakfast area further enhance the start of the day for guests.
Room comfort and cleanliness are significant strengths at the Best Western Discovery Inn. Guests frequently praise the spacious, clean and beautifully decorated rooms, which they note appear recently renovated. The beds and overall room comfort lead to restful night’s sleep with the pet-friendly rooms receiving positive mentions as well, although there are minor complaints about their convenience in accessing cars.
The hotel’s cleanliness extends to the entire property. The well-maintained rooms and excellent bedding quality are frequently highlighted. Despite a few mentions of outdated facilities and occasional lapses in thorough cleaning, the hotel is generally regarded as one of the cleanest motels by guests.
The staff at Best Western Discovery Inn receives high marks for their exceptional service, friendliness and helpfulness. From the front desk to the breakfast crew, staff members create a welcoming atmosphere, often going out of their way to assist guests, such as lending a phone charger or recommending local dining options. Though there were minor shortcomings, like not providing extra blankets on request, the staff’s dedication to customer service is a standout feature.
The beds receive mostly positive feedback with many guests finding them exceptionally comfortable. Some isolated comments mention beds being hard or lumpy, but overall, the sleeping experience contributes positively to an enjoyable stay.
For travelers with pets, Best Western Discovery Inn is accommodating with specific pet-friendly rooms and additional touches like treats for dogs. Though there were instances where pet amenities were unavailable, the hotel generally ensures a welcoming environment for guests with furry companions. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room has tiled floors and features a tea and coffee maker, a carpeted floor and pool views. The unit has 2 beds.
King Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has tiled floors and offers a tea and coffee maker, a carpeted floor and pool views. The unit has 1 bed.
Queen Room with Roll-in ShowerOffering free toiletries, this double room includes a private bathroom with a shower. The double room offers a tiled floor and a carpeted floor. The unit has 1 bed.
King Room - Disability AccessOffering free toiletries, this double room includes a private bathroom with a bath and a shower. The double room offers a tiled floor and a carpeted floor. The unit offers 1 bed.
Queen Room with Two Queen Beds - Disability AccessOffering free toiletries, this quadruple room includes a private bathroom with a bath and a shower. The quadruple room offers a tiled floor and a carpeted floor. The unit offers 2 beds.
King Suite - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a shower. The suite offers a tiled floor, a carpeted floor and pool views. The unit offers 1 bed.
Queen RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a tiled floor and a carpeted floor.
Guest Reviews
8.1
Very Good
Location
Best Western Discovery Inn boasts a prime and convenient location for travelers. It's situated close to major highways, providing easy access to the Interstate Highway, US 40 and I-805. This strategic positioning makes it an ideal stop for those on road trips, ensuring easy in-and-out access.
Despite its proximity to these thoroughfares, the hotel maintains a quiet and peaceful atmosphere, offering a comfortable respite from the journey. Guests can find several eating places within walking distance, adding to the convenience of the location. The vicinity to shopping stores, gas stations and the Mexico border enhances its appeal.
Essentially, the hotel is not just easy to locate but also promises a cozy and modern environment. The clean and well-maintained rooms, coupled with a helpful staff, further contribute to a pleasant stay. Hence, Best Western Discovery Inn in Tucumcari provides a well-balanced combination of accessibility and comfort, making it an excellent choice for travelers.
Breakfast
Guests at the Best Western Discovery Inn are consistently impressed with the hotel's breakfast offerings. The quality and variety of options stand out, from traditional favorites like eggs, biscuits, gravy and sausage to fresh fruits, yogurt and hot coffee. Many guests have described the breakfast as the best they've ever had at a hotel, praising both the taste and the extensive selection of hot and cold items.
The breakfast area is noted for its cleanliness and the exceptional staff, who ensure everything is well-stocked and fresh. The presentation and variety leave a lasting impression with particular highlights being the exceptional breakfast chili and fluffy eggs. Overall, guests find the breakfast experience to be outstanding, further enhanced by the friendly and attentive service.
Rooms
Finding a stay that offers comfort, cleanliness and convenience can be a challenge, but the Best Western Discovery Inn seems to hit all the right notes according to guest feedback. Guests frequently appreciated the spacious and clean rooms, often noting that they felt as good as new and appeared recently redone. Many highlighted that the decor was beautiful, adding to the overall pleasant ambiance.
Comfort is a significant theme with several guests mentioning super comfortable beds, contributing to a restful night's sleep. The hotel rooms are described as quiet, clean and well-kept with a notable mention of a friendly check-in experience. For those traveling with pets, the hotel provides very nice and spacious pet-friendly rooms, though some found them slightly less convenient in terms of accessing their cars.
An added bonus is the great breakfast, which many guests enjoyed during their stay. Overall, despite the facility being a bit dated, the attention to comfort, cleanliness and service ensures a positive guest experience.
Beds
At the Best Western Discovery Inn, the beds have garnered a variety of opinions from guests. Many found the beds to be exceedingly comfortable with several reviews specifically highlighting how super comfy they were. Phrases like "very comfortable bed," "exceptionally comfortable," and "super comfortable" were frequently mentioned, indicating a generally positive experience for many visitors. Guests appreciated the overall comfort of both the mattresses and pillows.
However, not all reviews were glowing. A few guests noted that the beds were hard, lumpy and uncomfortable, suggesting room for improvement in standard consistency. Despite these occasional negatives, the overall sentiment leans strongly towards a positive sleeping experience, complementing an otherwise pleasant stay characterized by clean rooms and good service.
Cleanliness
Best Western Discovery Inn consistently receives praise for its cleanliness. Many guests highlight the very clean rooms and the quality of bedding. The cleanliness extends to the entire facility with numerous mentions of neat and well-maintained rooms. Several reviewers describe the rooms as very comfortable, although a few mention the need for updates. The hotel staff is frequently commended for their helpfulness and efficiency, addressing issues promptly and maintaining high cleanliness standards across the property. Guests find the rooms consistently clean and comfortable with some noting it as one of the cleanest motels they have stayed in. While most feedback is positive, a few comments suggest areas for improvement, such as outdated facilities and occasional lapses in thorough cleaning. Overall, the property is regarded as immaculate, making it a convenient and pleasant stay for travelers.
Staff
Visitors of the Best Western Discovery Inn have consistently praised the hotel's staff for their exceptional service. Words like wonderful, excellent and friendly frequently appear in the feedback, highlighting a strong sense of hospitality. Guests appreciated the front desk staff's welcoming demeanor during check-in, particularly noting their helpfulness, such as loaning out a phone charger when needed. The staff's pleasantness extended beyond the front desk with multiple mentions of the breakfast crew and evening staff being particularly friendly and accommodating. Though there were a few shortcomings, such as not providing extra blankets upon request, the overall impression is positive. Guests also appreciated the personal touch in suggesting good local dining options. Overall, the staff's dedication to great customer service, friendliness and helpfulness stands out prominently in the reviews.
Dog Friendly
The Best Western Discovery Inn accommodates pets, accepting both dogs and cats, making it a convenient choice for travelers with furry companions. There are specific pet rooms available, ensuring a comfortable stay for guests and their pets alike. Some guests found their dogs to be very happy and appreciated the nice, spacious pet-friendly rooms. The staff also goes the extra mile by giving treats to dogs and cookies to their owners. However, there have been instances where certain amenities, such as the small fenced dog run area and pet area with grass, tree, bench, cleanup bags and trash can, were closed and locked, impacting the overall experience.
Yes, Best Western Discovery Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Discovery Inn.
Yes, Best Western Discovery Inn welcomes dogs.
No, parking facilities aren't available at Best Western Discovery Inn.