Hilton Tucson East
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Summary of reviewsHilton Tucson East emerges as a well-regarded hotel, winning praise across multiple aspects primarily due to its prime location on Broadway Street. The conveniently situated hotel allows guests to easily explore nearby attractions, enjoy stunning views and access key points of interest, making it a favored choice for both leisure and business travelers.
The breakfast offerings receive generally positive feedback, highlighted for their quality and variety, despite some guests desiring more inclusive options like gluten-free or dairy-free choices. While some guests noted that breakfast should be included in the room rate, many appreciated the value provided by the continental breakfast.
Guests frequently commend the rooms for their cleanliness, spaciousness and comfortable beds. Modern amenities and mountain views from numerous rooms enhance the experience, although there were sporadic mentions of maintenance issues and small bathroom sizes. Despite these minor concerns, the overall atmosphere is described as clean, comfortable and quiet.
Cleanliness is a standout feature at Hilton Tucson East with well-maintained facilities and a pleasant ambiance contributing to a positive guest experience. Although there were occasional complaints about noise and housekeeping inconsistencies, the hotel largely meets expectations for comfort and cleanliness.
The staff receives high marks for their friendliness and helpfulness with particular praise for specific employees. The professional and welcoming approach of the front desk and overall team significantly enhances the guest experience, although a few reviews mentioned some concerns during check-out.
The pool area is another well-received amenity, providing a refreshing and comfortable respite during the summer months. Guests enjoy the clean and well-maintained pool and patio area, though some noted occasional issues with pool availability and cleanliness.
Parking emerges as a mixed area with several guests displeased by the $10 fee, despite ample open parking space. Variability in the parking policy, including instances where the fee was waived, hints at some flexibility but remains a notable concern for many visitors.
Overall, Hilton Tucson East stands out for its excellent location, comfortable accommodations, friendly staff and clean facilities, making it a reliable choice for travelers seeking convenience and comfort during their stay in Tucson.
Categories
The breakfast offerings receive generally positive feedback, highlighted for their quality and variety, despite some guests desiring more inclusive options like gluten-free or dairy-free choices. While some guests noted that breakfast should be included in the room rate, many appreciated the value provided by the continental breakfast.
Guests frequently commend the rooms for their cleanliness, spaciousness and comfortable beds. Modern amenities and mountain views from numerous rooms enhance the experience, although there were sporadic mentions of maintenance issues and small bathroom sizes. Despite these minor concerns, the overall atmosphere is described as clean, comfortable and quiet.
Cleanliness is a standout feature at Hilton Tucson East with well-maintained facilities and a pleasant ambiance contributing to a positive guest experience. Although there were occasional complaints about noise and housekeeping inconsistencies, the hotel largely meets expectations for comfort and cleanliness.
The staff receives high marks for their friendliness and helpfulness with particular praise for specific employees. The professional and welcoming approach of the front desk and overall team significantly enhances the guest experience, although a few reviews mentioned some concerns during check-out.
The pool area is another well-received amenity, providing a refreshing and comfortable respite during the summer months. Guests enjoy the clean and well-maintained pool and patio area, though some noted occasional issues with pool availability and cleanliness.
Parking emerges as a mixed area with several guests displeased by the $10 fee, despite ample open parking space. Variability in the parking policy, including instances where the fee was waived, hints at some flexibility but remains a notable concern for many visitors.
Overall, Hilton Tucson East stands out for its excellent location, comfortable accommodations, friendly staff and clean facilities, making it a reliable choice for travelers seeking convenience and comfort during their stay in Tucson.
Hotel near Golf Courses
This hotel is situated near prominent golf facilities, including the Randolph Golf Complex and Arizona National Golf Club, providing diverse golfing options for guests.
Hotel Taking Steps Towards Sustainability
This property holds three third-party sustainability certifications: ISO 14001:2015 Environmental management system, ISO 50001:2018 Energy management systems, and ISO 9001:2015 Quality management systems.
Dog Friendly Hotel
This hotel is pet-friendly and provides a welcoming environment for guests with pets.
Business Hotel
While specific meeting space details are not available, the Hilton brand typically offers business-friendly amenities and meeting facilities, making it a reasonable choice for business travelers.
Hotel with Parking
This hotel provides free parking for guests. This offers a convenient amenity without extra cost.
Accessible Hotel
This hotel is wheelchair accessible throughout its grounds. It features accessible rooms with roll-in showers and offers a pool lift and step-free entrance.
3-Star Hotel
The Hilton Tucson East offers comfortable accommodations and a range of amenities, including a pool and on-site dining. Its location provides easy access to Tucson's east side attractions and businesses.
Hotel with Outdoor Pool
This Hilton property features an outdoor pool available to guests.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
Hotel with Gym
Guest Reviews
Nestled in a prime spot on Broadway Street, Hilton Tucson East boasts an exceptional location that is highly praised by its guests. The hotel is perfectly situated near shops, popular walkways and offers stunning views, particularly from the elevator. Its proximity to various attractions makes it an ideal base for exploring the area, whether visiting Saguaro National Park, attending sports tournaments or spending time with loved ones. The hotel's setting is found convenient for biking the loop and accessing numerous eating areas.
Despite occasional concerns regarding neighborhood aspects, the location remains praised for its convenience and accessibility to key points of interest. Visitors find the hotel clean, spacious and comfortable with friendly and attentive staff enhancing the overall stay. The property stands out as a great choice for its accessibility to several city highlights, making it a preferred choice for both return visitors and new guests alike.
The breakfast at Hilton Tucson East receives mixed but generally positive reviews. Many guests praised the breakfast, describing it as good, great and delicious with some highlighting specific items like egg white omelettes and noting the nice variety available. The breakfast buffet was often mentioned as good and tasty, though a few found it to be quite standard and expressed a desire for more options, including gluten-free and dairy-free choices.
Several guests felt the breakfast should be included in the room cost, pointing out that it was not free for registered guests. Despite this, some appreciated the quality and variety for the price, noting that the $15 Continental breakfast offered slightly more than expected. While a few mentioned the breakfast bar and buffet as just okay, the overall sentiment leans towards a satisfactory morning meal experience at the hotel's restaurant.
There were, however, comments about the service with one guest noting understaffing issues and an encounter with a rude waitress. Despite these concerns, the breakfast experience at Hilton Tucson East is largely seen as a positive aspect of the stay.
The rooms at Hilton Tucson East offer a generally positive experience for guests with many commendations pointing to their cleanliness and modern amenities. Guests often noted the cleanliness and spaciousness of the rooms, which contributed to a comfortable stay. The beds are particularly praised for their comfort and many rooms also provide a stunning mountain view.
However, there are some mixed impressions regarding maintenance and room conditions. While the aesthetic updates and modern style of the rooms have been appreciated, there were occasional issues mentioned such as the need for bathroom maintenance, dust and some stains on the furnishings. The air conditioning and the small size of the bathrooms have been a concern for some guests, along with the absence of in-room microwaves and restroom fans.
Despite a few hiccups, the overall atmosphere is described as clean, comfortable and quiet with a stylish lobby and pool area enhancing the appeal. The friendly and accommodating staff, along with the convenient location, further contribute to the hotel's positive attributes. However, potential guests traveling with pets should be aware of an additional fee.
The beds at Hilton Tucson East garner generally positive reviews from guests, highlighting their comfort and quality. Many visitors have found the beds to be very comfortable with some even describing them as amazing. The pillows, however, received mixed feedback with a few guests finding them less than ideal. Overall, the hotel's beds contribute to a restful stay, complemented by the quiet rooms and the property's pleasant location on the east side of town. Although a couple of reviews mentioned that the beds were a bit too firm or uncomfortable, the majority praise the comfort of both the beds and linens.
Hilton Tucson East receives praise for its cleanliness and comfort, making it a favored choice for travelers. Guests frequently highlight the clean rooms and well-maintained facilities, appreciating both the comfortable beds and the inviting scent upon entering the hotel. The overall ambiance is noted to be pleasant, contributing to a positive guest experience. The property is also lauded for its convenient location on the East side of town, offering both tranquility and accessibility.
However, some reviews mention shortcomings including occasional noise at night and inconsistencies with housekeeping. Specific complaints note issues such as dingy linens, dirty towels and the need for better cleanliness in bathrooms. Despite these isolated incidents, the hotel largely meets guest expectations with its clean and comfortable environment. The professional and pleasant evening staff also contribute to a welcoming stay, making Hilton Tucson East a reliable option for those seeking comfort and cleanliness in a great location.
Hilton Tucson East receives consistent praise for its friendly and helpful staff. Guests highlighted the professionalism and efficiency of the front desk team, even mentioning specific employees like Michelle and Luis for their exceptional service. The overall atmosphere created by the staff was welcoming with many noting their positive experiences throughout their stay. However, there were a few concerns regarding the empathy and concern of some staff members, particularly during check out. Despite this, the general consensus is that the team at Hilton Tucson East goes above and beyond to ensure a pleasant experience for their guests.
The pool area at Hilton Tucson East offers a refreshing escape, especially appreciated during the summer heat. Many guests enjoyed the overall ambiance, describing the pool as nice, spacious and beautifully maintained. The area around the pool, including the patio, received positive remarks for being great and adding to the overall pleasant experience. Comfort appeared to be a standout feature with the facilities praised for their high level of comfort. However, some feedback indicated that the pool required better cleaning and on certain occasions, it was not available for use. Despite its relatively small size, the pool still provided a nice amenity for guests looking to relax.
The guest reviews of Hilton Tucson East reveal mixed sentiments about the parking situation at the property. While many reviews highlight discontent over a $10 parking fee, several positive notes mention that the parking fee was occasionally waived, providing some relief to guests. The charges were described as additional and not disclosed at the time of booking, leading to dissatisfaction among some visitors. Guests find it unreasonable to be charged for parking, especially given the ample open parking space available. Despite these critiques, there was at least one mention of free parking, hinting at some variability in the parking policy. Overall, the parking fees emerged as a key concern for guests, overshadowing what might otherwise be a convenient and spacious parking setup.
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Location
Despite occasional concerns regarding neighborhood aspects, the location remains praised for its convenience and accessibility to key points of interest. Visitors find the hotel clean, spacious and comfortable with friendly and attentive staff enhancing the overall stay. The property stands out as a great choice for its accessibility to several city highlights, making it a preferred choice for both return visitors and new guests alike.
Breakfast
Several guests felt the breakfast should be included in the room cost, pointing out that it was not free for registered guests. Despite this, some appreciated the quality and variety for the price, noting that the $15 Continental breakfast offered slightly more than expected. While a few mentioned the breakfast bar and buffet as just okay, the overall sentiment leans towards a satisfactory morning meal experience at the hotel's restaurant.
There were, however, comments about the service with one guest noting understaffing issues and an encounter with a rude waitress. Despite these concerns, the breakfast experience at Hilton Tucson East is largely seen as a positive aspect of the stay.
Rooms
However, there are some mixed impressions regarding maintenance and room conditions. While the aesthetic updates and modern style of the rooms have been appreciated, there were occasional issues mentioned such as the need for bathroom maintenance, dust and some stains on the furnishings. The air conditioning and the small size of the bathrooms have been a concern for some guests, along with the absence of in-room microwaves and restroom fans.
Despite a few hiccups, the overall atmosphere is described as clean, comfortable and quiet with a stylish lobby and pool area enhancing the appeal. The friendly and accommodating staff, along with the convenient location, further contribute to the hotel's positive attributes. However, potential guests traveling with pets should be aware of an additional fee.
Beds
Cleanliness
However, some reviews mention shortcomings including occasional noise at night and inconsistencies with housekeeping. Specific complaints note issues such as dingy linens, dirty towels and the need for better cleanliness in bathrooms. Despite these isolated incidents, the hotel largely meets guest expectations with its clean and comfortable environment. The professional and pleasant evening staff also contribute to a welcoming stay, making Hilton Tucson East a reliable option for those seeking comfort and cleanliness in a great location.
Staff
Pool
Parking
Yes, Hilton Tucson East has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hilton Tucson East.
Yes, Hilton Tucson East welcomes dogs.
Yes, parking facilities are available at Hilton Tucson East.
Yes, Hilton Tucson East has a gym.
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