4-Star ResortSummary of reviews related to the '4 Star' categoryGrand Royal Hotel presents itself as a 4-star establishment, but numerous reviews suggest it falls short of living up to this designation. Many guests express disappointment, observing that the hotel’s facilities and services do not meet the expectations of a true 4-star experience. The most frequently mentioned issues pertain to its outdated decor, subpar room conditions and lack of typical 4-star amenities. Multiple reviews highlight the need for a significant renovation, especially in areas like the bathrooms, which some describe as reminiscent of guesthouses rather than a luxury hotel.
While the property boasts a spa area, its overall condition, including dirty walls and old accessories, detracts from the experience. Furthermore, guests have noted limited menu options and insufficient heating capabilities, particularly in cooler seasons. The hotel's location on a busy street adds another layer of inconvenience for those expecting a tranquil getaway.
In summary, while the Grand Royal Hotel might once have justified its 4-star rating, it currently requires considerable improvements to meet these standards. The recurring sentiment among guests is that the hotel feels more like a 2-star establishment, needing extensive updates and a refresh to restore its former glory.
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