Royal Hotel and SPA Geneva
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Summary of reviewsRoyal Hotel and SPA Geneva boasts a prime location close to the city center and a nearby resort park, offering convenient access for leisure and exploration. The setting provides beautiful views, enhancing the appeal for those seeking relaxation in a central urban environment. For breakfast, guests typically enjoy delicious offerings with fresh ingredients and live music, although there can be issues with availability and ambiance during peak times. Dinner offers health-conscious options, although some guests note concerns regarding cleanliness and presentation.
The rooms at Royal Hotel and SPA Geneva are spacious with luxurious decor and prioritization of comfort. Cleanliness is often praised, complemented by the comfortable beds and quality spa. While the staff receives mixed reviews, with notable praise for their professionalism and warmth, the spa complex is a significant highlight, offering diverse and well-maintained facilities. The pool area is another standout feature, providing a serene ambiance, particularly enchanting in the evening.
Overall, while the Royal Hotel and SPA Geneva is known for its prime location, impressive spa and pool facilities, spacious rooms, and friendly staff, there are areas for improvement such as dining experience, bed quality, cleanliness, and maintenance of amenities to enhance guest satisfaction further.
Categories
The rooms at Royal Hotel and SPA Geneva are spacious with luxurious decor and prioritization of comfort. Cleanliness is often praised, complemented by the comfortable beds and quality spa. While the staff receives mixed reviews, with notable praise for their professionalism and warmth, the spa complex is a significant highlight, offering diverse and well-maintained facilities. The pool area is another standout feature, providing a serene ambiance, particularly enchanting in the evening.
Overall, while the Royal Hotel and SPA Geneva is known for its prime location, impressive spa and pool facilities, spacious rooms, and friendly staff, there are areas for improvement such as dining experience, bed quality, cleanliness, and maintenance of amenities to enhance guest satisfaction further.
Health Resort with Spa
Located in Truskavets, Royal Hotel and SPA Geneva offers spa services as part of its health resort experience. It provides a relaxing environment for guests seeking wellness and recreation.
Health Resort with Swimming Pool
This Hotel features swimming pool facilities. It is located outside the city, providing a tranquil retreat.
Heated Pool Indoor Pool Pool Lap Lanes
Number of pools 9
Pool 1 information:
Location of the pool: Indoor pool
Show more...Accessible Health Resort
Royal Hotel and SPA Geneva is wheelchair accessible and offers disabled facilities. A lift is available for guest use.
Health Resort with Gym
Being a hotel and spa, fitness and wellness are central to the experience. The gym is likely to be well-appointed with modern equipment.
Health Resort with Pool Lap Lanes
As a health resort, it offers a swimming pool and spa services, making it suitable for those seeking both exercise and therapeutic relaxation. The health resort aspect adds to its appeal for fitness and wellness enthusiasts.
Health Resort with Indoor Pool
A health resort with a focus on wellness and relaxation, featuring a well-maintained indoor pool. Provides a comprehensive spa experience. Known for its tranquil environment and professional service.
Boutique-style Health Resort
Health Resort for Honeymoon
Dog Friendly Health Resort
Health Resort with Parking
Health Resort with Heated Pool
Guest Reviews
Nestled almost in the heart of the city, the Royal Hotel and SPA Geneva offers a prime location that stands out as one of its most significant advantages. Guests frequently highlight its proximity to the city center and the nearby resort park, making it a convenient choice for leisure and exploration. The hotel’s setting allows for beautiful views and easy access to local attractions, ensuring that visitors can enjoy the vibrant surroundings effortlessly. The excellent location is often paired with praise for the spa facilities, enhancing the overall appeal for those seeking relaxation in a central urban environment. While aspects of the hotel may reflect its former luxury, the location continues to be a defining feature, attracting guests who prioritize convenience and accessibility in their stay.
Royal Hotel and SPA Geneva offers a mixed experience when it comes to breakfast. On the positive side, breakfasts are generally recognized for their delicious and tasty offerings, paired with a healthy selection. Fresh ingredients are a highlight, and guests appreciate the mesmerising touch of live music during meals. There is a variety of choices available, with an array of vegetables, meat, dairy porridge, scrambled eggs, cheese, yogurt, toast, pancakes, and coffee that particularly receives praise. Breakfast is conveniently included in the room rate and is served from 8:00 AM to 10:00 AM, which fits well with most schedules.
However, some guests have noted issues with food availability, particularly during peak times, leading to overcrowding and even shortages. The selection can be somewhat repetitive, with reports of food items not varying much from day-to-day, potentially causing dissatisfaction for longer stays. Vegetarians may find the lack of desserts or pastries disappointing, with those options being sparse. Additionally, the ambiance and interaction with restaurant staff have been flagged as less than welcoming on certain occasions. The breakfast experience, though full and complete for some, risks leaving others expecting more in terms of service and quality consistency. Despite the drawbacks, the majority recommend experiencing the breakfasts as a part of the stay at Royal Hotel and SPA Geneva.
The Royal Hotel and SPA Geneva offers a mixed dining experience that seems to lean heavily towards dietary and health-conscious options. Several guests have appreciated the fact that the food is excellent, balanced, and delicious, providing them with a decent selection to choose from. Amid the array of dishes, some guests have found the dining atmosphere cozy and clean—a significant plus for those seeking a peaceful and hygienic space to enjoy their meals.
However, the praise is not without its caveats. While many describe the food as dietary, some mention it as monotonous and composed of inexpensive products. There are repeated concerns about the cleanliness and maintenance of the dining facilities, particularly with chipped and dirty dishes and tables not being wiped—a detail that detracts from the overall dining experience.
A few reviews criticize the quality of the food, describing it as poor, lacking variety, and not meeting expected standards. Complaints have been noted about the preparation and presentation of some dishes, with specific mentions of salads featuring large, unpeeled cucumber chunks and unwashed fruits. These shortcomings, alongside the perception of a cafeteria-style environment from the early 2000s rather than a modern restaurant, suggest areas for improvement.
Overall, while the dietary focus of the meals may appeal to health-conscious guests, concerns about the cleanliness of the dining area and the monotonous nature of the menu indicate potential areas for the hotel to address and enhance their dining services.
Royal Hotel and SPA Geneva offers rooms that are generously spacious, providing guests with ample room to relax and unwind. The decor encompasses a luxurious ambiance, resonating with the hotel's regal theme, making it a visual delight for visitors. Cleanliness is a highlight, as numerous reviews commend the spotless condition of the rooms, complete with snow-white robes and towels, and the dedication to daily cleaning service enhances the hygiene standard.
Comfort is prioritized with comfortable beds that ensure a restful night's sleep. Guests regularly mention the quality of the spa experience complementing their stay, further enhancing the overall comfort and relaxation.
The welcoming staff is frequently praised for their warmth and commitment to providing quality service, making guests feel valued and appreciated from arrival to departure.
While positive impressions abound, it's important to note area-specific feedback that identifies some wear and tear in amenities and furnishings. In some cases, guests have noted issues such as insufficient hangers, limited toiletries, and worn-out robes and towels. The condition of mattresses and bedding sometimes disappoints, with visible stains being a recurring concern.
Though some rooms need renovation and deeper cleanliness, the hotel's elegant setting reminiscent of a royal palace compensates, providing a unique and memorable backdrop for a stay. Overall, Royal Hotel and SPA Geneva offers a spacious and comfortable experience, though attention to refurbishments could enhance guests' satisfaction further.
The beds at the Royal Hotel and SPA Geneva elicit a mixed response from guests. On the positive side, some guests appreciate the comfortable mattresses and spacious size, noting the beds measuring approximately 180 cm, which offer ample space for relaxation. However, several guests have expressed concerns about the state of the beds, describing them as old and creaky, with some suggesting they seem like just frames with slats vulnerable to falling apart. There are mentions of sagging mattresses, which some guests feel are no longer suitable for use, leading to discomfort during the night. Additionally, issues with the cleanliness and presentation of bedding, including stained mattresses and blankets, tend to detract from the overall experience. While there is praise for the comfort occasionally, many reviews highlight the need for improvements in maintaining and updating the bedding facilities to better meet guest expectations.
The 'Royal Hotel and SPA Geneva' offers guests an exceptional spa experience that stands out for its impressive cleanliness and absence of mold, creating a serene environment for relaxation. The variety and quality of food provided are commendable, with guests enjoying a wide selection during their stay.
However, the overall condition of the hotel leaves much to be desired. Many visitors have highlighted significant issues with cleanliness across various areas, including rooms, common spaces, and the restaurant. Problems such as dusty balcony windows, stained bed linens, carpets, and bathrobes, as well as peeling wallpapers, detract from the potential comfort and luxury that one might expect.
Guests have also reported logistical challenges such as queues at the reception and a chaotic atmosphere during breakfast service, which affects the overall experience. There is a visible need for restoration and improved management to enhance the aesthetic appeal and functionality of this tired establishment.
While the spa remains a highlight, the hotel requires substantial improvement in cleanliness and maintenance to match the high expectations set by its advertised images online.
The staff at Royal Hotel and SPA Geneva receives mixed reviews from guests. On the positive side, many visitors praise the friendliness and professionalism of the employees, highlighting the exceptional customer-oriented approach. The hotel's administrator, Mykyta, stands out for his professionalism, attention to detail, and responsible attitude, leaving a lasting impression on guests. Security guards are noted for their sincerity and welcoming demeanor, while the concierge is also acknowledged for good service. However, some areas of concern are mentioned, particularly regarding the restaurant staff, who are described as unfriendly and ineffective in managing food distribution. There are also criticisms about the overall scarcity of staff and issues with unresponsiveness, contributing to some guests having unsatisfactory experiences. Despite challenges in certain areas, the reception team receives commendation for their outstanding service.
The Royal Hotel and SPA Geneva features an impressive spa complex that is a highlight of guest experiences. With a variety of pools and jacuzzis, as well as an array of saunas, the spa area is spacious and diverse, offering guests a chance to unwind and rejuvenate. The large and beautiful setup is both clean and operational, promising relaxation amid mineral waters with an exclusive pump room on-site. The spa serves as a quiet retreat within the hotel, easily accessible and convenient for guests. Despite some feedback indicating parts of the spa may require renovation for full functionality, it remains a key attraction of the hotel, often described as the best aspect of the stay. Pricing for access to these luxurious amenities can be somewhat unclear. While the spa's vast offerings are seen by many as a major advantage of the Royal Hotel and SPA Geneva, certain aspects need refinement to enhance the overall experience.
The pool area at Royal Hotel and SPA Geneva is a highlight for visitors, offering a delightful blend of relaxation and ambiance. Guests find the temperature of the pools generally enjoyable, with some mentioning it might feel slightly cool at times. The large pool provides plenty of space, and visitors appreciate being able to find loungers even during busy periods. The outdoor swimming pool is particularly enchanting in the evening, creating a serene and inspiring atmosphere. The pool complex is complemented by a spa, living up to its visual promise in the hotel photos. For those seeking a more private experience, the opportunity to have the expansive pool area to oneself is an added perk. The availability of an outdoor pool along with convenient amenities like a drinking fountain enhances the overall guest experience.
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Location
Breakfast
However, some guests have noted issues with food availability, particularly during peak times, leading to overcrowding and even shortages. The selection can be somewhat repetitive, with reports of food items not varying much from day-to-day, potentially causing dissatisfaction for longer stays. Vegetarians may find the lack of desserts or pastries disappointing, with those options being sparse. Additionally, the ambiance and interaction with restaurant staff have been flagged as less than welcoming on certain occasions. The breakfast experience, though full and complete for some, risks leaving others expecting more in terms of service and quality consistency. Despite the drawbacks, the majority recommend experiencing the breakfasts as a part of the stay at Royal Hotel and SPA Geneva.
Dinner
However, the praise is not without its caveats. While many describe the food as dietary, some mention it as monotonous and composed of inexpensive products. There are repeated concerns about the cleanliness and maintenance of the dining facilities, particularly with chipped and dirty dishes and tables not being wiped—a detail that detracts from the overall dining experience.
A few reviews criticize the quality of the food, describing it as poor, lacking variety, and not meeting expected standards. Complaints have been noted about the preparation and presentation of some dishes, with specific mentions of salads featuring large, unpeeled cucumber chunks and unwashed fruits. These shortcomings, alongside the perception of a cafeteria-style environment from the early 2000s rather than a modern restaurant, suggest areas for improvement.
Overall, while the dietary focus of the meals may appeal to health-conscious guests, concerns about the cleanliness of the dining area and the monotonous nature of the menu indicate potential areas for the hotel to address and enhance their dining services.
Rooms
Comfort is prioritized with comfortable beds that ensure a restful night's sleep. Guests regularly mention the quality of the spa experience complementing their stay, further enhancing the overall comfort and relaxation.
The welcoming staff is frequently praised for their warmth and commitment to providing quality service, making guests feel valued and appreciated from arrival to departure.
While positive impressions abound, it's important to note area-specific feedback that identifies some wear and tear in amenities and furnishings. In some cases, guests have noted issues such as insufficient hangers, limited toiletries, and worn-out robes and towels. The condition of mattresses and bedding sometimes disappoints, with visible stains being a recurring concern.
Though some rooms need renovation and deeper cleanliness, the hotel's elegant setting reminiscent of a royal palace compensates, providing a unique and memorable backdrop for a stay. Overall, Royal Hotel and SPA Geneva offers a spacious and comfortable experience, though attention to refurbishments could enhance guests' satisfaction further.
Beds
Cleanliness
However, the overall condition of the hotel leaves much to be desired. Many visitors have highlighted significant issues with cleanliness across various areas, including rooms, common spaces, and the restaurant. Problems such as dusty balcony windows, stained bed linens, carpets, and bathrobes, as well as peeling wallpapers, detract from the potential comfort and luxury that one might expect.
Guests have also reported logistical challenges such as queues at the reception and a chaotic atmosphere during breakfast service, which affects the overall experience. There is a visible need for restoration and improved management to enhance the aesthetic appeal and functionality of this tired establishment.
While the spa remains a highlight, the hotel requires substantial improvement in cleanliness and maintenance to match the high expectations set by its advertised images online.
Staff
Spa
Pool
Yes, Royal Hotel and SPA Geneva has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Royal Hotel and SPA Geneva.
Yes, Royal Hotel and SPA Geneva welcomes dogs.
Yes, parking facilities are available at Royal Hotel and SPA Geneva.
Yes, Royal Hotel and SPA Geneva has a gym.
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