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Summary of reviewsWyndham Costa del Sol Trujillo is situated in one of Trujillo's tranquil residential neighborhoods, offering a serene escape from the city's hustle and bustle. Guests enjoy the quiet environment with green, well-maintained grounds and despite being away from the city center, access is convenient and taxi services are readily available. This location, coupled with pleasing facilities like a pleasant pool, makes for a relaxing stay.
The hotel's breakfast experience is highly praised for its variety and quality. The buffet offers numerous options including healthy choices like detox juices and guests often describe it as among the best in Peru. The attentive and friendly staff enhance the overall breakfast experience.
Dining at the Paprika restaurant receives mixed reviews. While many guests commend the excellent food quality and attentive service, some report excessive wait times and feel that the menu lacks variety. Despite these critiques, the restaurant's dishes, especially prawns, are well-regarded by many.
Rooms at Wyndham Costa del Sol Trujillo are described as spacious, comfortable and clean with modern amenities and cozy atmospheres. Guests particularly enjoy rooms with private terraces and pool access. However, some note that the rooms and bathrooms appear dated and require maintenance. Despite occasional noise issues, the overall comfort and service contribute positively to the stay.
Cleanliness is a strong point for the hotel with most guests praising the well-maintained facilities and clean rooms. The staff responsible for cleaning are noted for their friendliness and thoroughness. Minor lapses such as delayed room cleaning times are occasionally mentioned but do not overshadow the generally high standards.
The hotel staff receive widespread commendation for their attentiveness, friendliness and professionalism. This positive interaction significantly enhances guests’ experiences, though some note issues with reception efficiency and a need for more consistency in service quality.
Wi-Fi at the hotel garners mixed reviews. Many guests applaud its stability and speed, yet some experience weak signals in their rooms. This inconsistency suggests potential variability in Wi-Fi performance across different areas of the hotel.
The spa is a highlight for many guests, praised for its excellent services and relaxing atmosphere. Features like the steam room, sauna and jacuzzi are particularly appreciated. Some minor maintenance issues are noted, but the overall spa experience remains highly satisfactory.
While not extensive, the gym offers essential equipment and, together with the pool and sauna amenities, provides a satisfactory fitness experience. Some guests suggest that the gym could benefit from better maintenance and a wider variety of machines.
The pool area receives significant praise for its cleanliness, size and beautiful surroundings. Both the outdoor and indoor pools are well-regarded with the expansive green areas around the pool adding to the relaxed atmosphere. Some guests mention a desire for a heated pool and extended hours, but these do not majorly detract from the pool's appeal.
Parking is secure and ample, providing peace of mind for travelers with cars. The availability of free parking and the well-maintained green areas add to the convenience and enjoyment of guests.
Overall, Wyndham Costa del Sol Trujillo is noted for its calm location, comfortable accommodations, excellent breakfast, pleasant pool area and attentive staff, making it a great choice for a peaceful and relaxing stay in Trujillo. Show more
Read review summaries for all categories
Categories
Hotel with Spa
This hotel offers a comprehensive spa experience with a sauna, steam room, hot tub, and massage services. It also features an outdoor pool and a well-equipped fitness center for guests to maintain their routines.
Family Friendly Hotel
While specific family amenities aren't detailed in the provided data, Wyndham hotels generally offer amenities suitable for families. Given its branding and likely service standards, it is expected to provide a comfortable experience for families.
Dog Friendly Hotel
This hotel welcomes dogs under 15 kg in designated rooms, offering a comfortable stay for both you and your pet. They allow pets in open public areas like the restaurant terrace and gardens. Proof of current pet vaccinations and a deworming certificate are required.
Hotel with Swimming Pool
This 5-star hotel offers a luxurious experience with spacious rooms, a spa, and a rooftop pool that provides panoramic city views. It includes amenities such as free Wi-Fi, plasma TVs, breakfast, and free parking, enhancing the overall stay.
Outdoor Pool
Business Hotel
This 5-star hotel offers luxurious amenities suitable for business travelers, including meeting rooms, audio-visual equipment, and high-speed internet access in meeting rooms and public areas. It also provides convenient services such as airport transfers, laundry/valet, and a business center.
Hotel with Parking
This hotel offers complimentary parking for guests, including options for free private parking, on-site parking, and both indoor/garage and outdoor parking facilities.
Accessible Hotel
This hotel is a top choice due to its commitment to accessibility, modern amenities, and convenient location. It offers accessible rooms and facilities, ensuring a comfortable stay for guests with disabilities. The hotel's location provides easy access to Trujillo's attractions.
Hotel with Gym
Wyndham Costa del Sol Trujillo provides access to both an indoor pool and a fitness center. Guests can maintain their workout routine and enjoy other recreational amenities.
5-Star Hotel
This 5-star hotel offers a luxurious experience with a pool, restaurant, and well-equipped rooms featuring free WiFi and plasma TVs. It provides easy access to historical sites like Chan Chan and Huaca del Sol y de la Luna, as well as Huanchaco Beach.
Hotel with Outdoor Pool
This hotel offers a large outdoor swimming pool for relaxation. It also features a gym, sauna, and event areas. Guests can savor Peruvian cuisine on the outdoor terrace at the on-site restaurant.
Luxury Hotel
Romantic Hotel
Room Types
King Room with Terrace - First Floor - Non-SmokingThe triple room offers air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
King Room - Non-SmokingThe double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Twin Room with Terrace - First Floor - Non-SmokingThe triple room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Twin Room - Non-SmokingThe twin room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Superior Twin Room - Non-SmokingThe twin room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
King Room - Mobility Access/Non-SmokingThe triple room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Superior King Room - Non-SmokingThe double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Wyndham Costa del Sol Trujillo is located in one of the most tranquil and residential neighborhoods in Trujillo, offering a peaceful retreat away from the bustling city center. Guests noted the serene, quiet environment, complemented by green spaces and well-maintained grounds, all contributing to a calming atmosphere. Despite its peripheral location, access to the hotel is convenient, being just off the Panamericana, although some guests mentioned the roads leading to the hotel are in poor condition and traffic can be chaotic.
While the hotel is a bit removed from the city center and the main attractions, many guests appreciated the peace and quiet it afforded, especially considering Trujillo's usual noise and activity. The resort concept and the hotel's facilities, such as a pleasant pool area, help to create an enjoyable stay, making up for the distance from the central plaza. Taxi services are readily available and relatively cheap for those who wish to venture into the city.
Overall, Wyndham Costa del Sol Trujillo receives high marks for its calm and pleasant location, dedicated staff and comfortable accommodations. It is an excellent choice for those seeking a quiet, relaxed ambiance while visiting Trujillo.
Breakfast
The breakfast experience at Wyndham Costa del Sol Trujillo is largely praised for its variety and quality. Many guests highlighted the buffet breakfast as very varied with numerous options available each day. Reviewers frequently described the breakfast as excellent, delicious and rich, often noting it to be among the best in Peru. The wide selection of dishes and beverages, including healthy options like detox juices, was particularly appreciated. The friendly and attentive staff also contributed positively to the breakfast experience.
Some guests, however, mentioned occasional shortcomings. There were instances where key items were missing or the options became repetitive with suggestions for more variety and inclusion of local Trujillo dishes. A few reviewers experienced issues with freshness and food quality with isolated complaints about stomach aches and disorganized service.
Overall, the hotel's breakfast offering is deemed very good and complete by a majority of guests, contributing to a favorable start to their day. The combination of a pleasant ambiance, diverse cuisine and excellent service largely overshadowed the minor critiques received.
Dinner
Wyndham Costa del Sol Trujillo offers a mixed dining experience at their Paprika restaurant with many guests praising the excellent quality of the food, particularly highlighting delicious dishes such as prawns and a variety of delightful options. The restaurant also receives commendations for its overall good dishes and attentive service. Some guests enjoyed the happy hour cocktails and found the food to be tasty, contributing to a pleasant dining experience.
However, there are notable criticisms regarding wait times with some guests experiencing excessive delays for both their meals and drinks. These delays are attributed to staffing issues in the kitchen. Additionally, while some found the food to be excellent, others felt that the dishes did not justify their high costs and found the offerings not up to the standard of Peruvian gastronomy.
Guests pointed out a need for a menu overhaul, suggesting that it lacks variety and does not cater well to different palates, including children's preferences. The outdoor dining area also suffers from limited capacity, which can detract from the dining experience. Despite these drawbacks, many appreciated the good food and the staff’s attentive service overall.
Rooms
Wyndham Costa del Sol Trujillo offers spacious and comfortable accommodations with a generally clean and cozy atmosphere. Many reviewers note that the rooms are large and well-equipped, featuring modern concepts and luxury touches. The comfort of the beds receives frequent praise with numerous mentions of rooms being airy, clean and fresh.
Guests appreciate rooms with private terraces and direct pool access, adding to the enjoyment of their stay. The views from the rooms, especially those overlooking the pool or garden, are often highlighted as a positive aspect.
However, some concerns do come up frequently. Many guests comment that the rooms and bathrooms appear old and in need of maintenance with issues such as leaks, insufficient lighting, worn-out mattresses and old furniture being common complaints. Noise can be problematic in some areas with thin walls and inadequate soundproofing mentioned as drawbacks.
Room service is noted to run smoothly, but there are comments about its late start and occasional delays. In terms of maintenance, several reviews suggest that better upkeep of the facilities and more frequent updates to the furnishings are necessary.
Despite these issues, the overall comfort and spaciousness of the rooms, along with the quality service provided by the staff and the pleasant surroundings, make for an enjoyable stay for many guests.
Beds
Nestled in the serene environment of Trujillo, Costa del Sol Wyndham offers a range of bed experiences that mostly earn high praise from guests. Superlatives abound when it comes to comfort with many reviewers highlighting the bed's exceptional coziness and the availability of feather pillows as a basic amenity. With widespread reports of the beds being very comfortable, guests can expect a restful night’s sleep. Families and pet owners even noted thoughtful touches like a provided dog bed.
However, feedback wasn’t universally positive. Some visitors found the mattresses to be either too hard or worn out, calling for replacements. Additionally, the rooms could use soundproofing to further enhance the sleeping experience and a few rooms with smaller beds were mentioned. Despite these occasional concerns, the consensus leans heavily towards the positive with the beds often described as a comfortable place to unwind after a day of exploring Trujillo.
Cleanliness
Wyndham Costa del Sol Trujillo generally impresses with its commitment to cleanliness and well-maintained facilities. Guests frequently highlight that the rooms and common areas are clean, comfortable and well-kept. The staff responsible for cleaning receive praise for their friendliness and helpfulness, often ensuring that both the rooms and public spaces are tidy and organized. Cleanliness extends to the pool area, which is frequently noted as being very clean and spacious.
Despite these positive comments, there are occasional lapses reported in service, such as delayed room cleaning times and specific areas like carpets and air conditioning ducts needing more attention. Some guests have mentioned that certain rooms and bathrooms did not meet their cleanliness expectations with issues such as dirty carpets and unclean curtains being highlighted. However, the overall sentiment suggests that the hotel maintains a high standard of cleanliness across its various facilities, contributing to a pleasant and relaxing environment for its guests.
Staff
The staff of Wyndham Costa del Sol Trujillo have received mixed reviews from guests, reflecting a blend of both positive and negative experiences. Most notably, the staff have been praised for their attentiveness, helpfulness, friendliness and overall good customer service. Many guests appreciated the professionalism and serious approach of the employees, particularly in terms of security. Special mentions highlight the kindness of staff in various roles, from reception to bar service, contributing to a warm and accommodating atmosphere.
Positive feedback often emphasized the exceptional service provided by attentive and courteous staff members. Guests noted excellent attention from the team, particularly in the restaurant and kitchen areas, despite some instances of slow service. The hospitality shown by the staff, including helping when accidents occurred and being responsive to secure taxi services, left a lasting impression.
On the downside, some guests experienced less favorable interactions at the reception, pointing out issues with inattentiveness, slowness and even unprofessional behavior from certain staff members. Specific criticisms included a lack of friendliness, slow check-in and check-out processes and instances where service was perceived as terrible or not adequately managing guest needs.
In summary, while the friendliness and helpfulness of many staff members at Wyndham Costa del Sol Trujillo significantly contribute to a positive experience, there are areas for improvement, especially in terms of reception efficiency and overall service consistency.
Wi-Fi
The Wyndham Costa del Sol Trujillo receives mixed feedback regarding its Wi-Fi service. On a positive note, many guests have praised the hotel for having quite good, stable and fast Wi-Fi throughout the entire hotel and even in the surrounding streets. This solid connectivity can be particularly appealing for those who require reliable internet during their stay.
However, the Wi-Fi experience seems to vary significantly across different rooms. Some guests have reported poor or weak Wi-Fi signals inside their rooms with issues like the signal cutting out frequently or the internet not being particularly fast. This inconsistency can be a drawback for those needing dependable internet access within their private spaces.
Overall, despite the positive remarks about the general internet quality around the property, potential guests should be aware of possible variability in the Wi-Fi performance inside individual rooms.
Spa
The spa at Wyndham Costa del Sol Trujillo repeatedly garners high praise for its excellent services and relaxing atmosphere. One standout feature is the excellent masseuse, which many guests appreciated. Visitors frequently commend the spa for being a beautiful and calming space, especially highlighting its steam room, sauna and jacuzzi. These amenities were described as very relaxing and a perfect complement for a day's relaxation.
The gym within the spa area also received favorable mentions, noting its quality and convenience. Guests found the spa services to be fairly priced and of high quality with top-notch attention from the staff. Several reviews emphasized the enjoyment of the included spa amenities and remarked on the excelling overall service and experience there.
However, there were a few criticisms. Some visitors noted issues with spa management and organization, such as the absence of staff when needed and minor maintenance problems with facilities like the hot tub and sauna towels. Despite these minor setbacks, the general consensus affirms that the spa at Wyndham Costa del Sol Trujillo provides a very good and satisfying experience.
Gym
Wyndham Costa del Sol Trujillo offers a range of amenities, including a well-equipped gym. Guests appreciate that the gym is inclusive of basic essentials, providing a satisfactory experience along with the spa, pool and sauna facilities. However, it is noted that the gym does not have a wide variety of machines and there are comments indicating that it could benefit from better maintenance. Despite some limitations, these amenities contribute positively to the overall guest experience at the hotel.
Pool
Wyndham Costa del Sol Trujillo offers an impressive experience with its pool facilities, which receive significant praise from visitors. Guests highlight the pool as a key feature, noting its cleanliness, large size and beautiful surroundings. The expansive green areas around the pool contribute to a pleasant and relaxing atmosphere, making it a prime spot for families and leisure seekers alike.
The hotel boasts both outdoor and indoor pools with the outdoor pool often regarded as one of the best features of the property. Visitors appreciate its spaciousness and the comfort it provides, although it's worth noting that the pool is not exclusive to hotel guests, which can make it feel crowded at times. Despite this, the pool area remains well-maintained and inviting with dedicated children's areas that are particularly popular among families.
The service at the pool is excellent with staff ensuring that guests' needs are met. The addition of a new exterior pool complements the already existing central pool, enhancing the swimming experience. Some guests did mention a desire for the pool to be heated and for extended evening access, but these factors did not significantly detract from the overall positive impression.
The hotel's garden views combined with the pool create a delightful setting, perfect for relaxation and enjoyment. Additional facilities such as the gym, on-site SPA with a sauna and whirlpool and the buffet breakfast all contribute to the overall appeal of Wyndham Costa del Sol Trujillo. Although there were minor inconveniences like maintenance issues and temperature concerns, the general feedback underscores the pool as a highlight of the stay.
Parking
Wyndham Costa del Sol Trujillo offers a range of parking options praised by guests for their security and availability. The hotel features private, secure parking facilities at the rear of the building, ensuring peace of mind for those traveling by car. Guests have access to ample parking and a lot of green areas, making it convenient and pleasant. Parking is also free of charge, which adds an extra layer of convenience. While some noted the parking can be somewhat unorganized, the overall feedback highlights the safety and sufficiency of the parking facilities provided.
Family
Wyndham Costa del Sol Trujillo shines as a family-friendly hotel, providing an ideal environment for creating treasured family memories. The facilities boast a children's area and a park, ensuring that little ones have plenty of space to run and play. The atmosphere is welcoming and safe with spacious and clean surroundings that cater to family fun. Many guests have noted the excellent and friendly staff who enhance the overall experience.
Parents have mentioned that their children had a great time, often wanting to keep playing and there are even dishes tailored for young ones. The hotel also offers opportunities for family bonding, such as mother-daughter moments at the spa. Overall, it is an excellent option for those seeking a family vacation with plenty of activities and a kid-friendly atmosphere perfect for family enjoyment.
5 Star
Wyndham Costa del Sol Trujillo has received mixed feedback about its five-star rating. While some guests mentioned that it offers accessible pricing for a five-star hotel and praised it as a true five-star experience, others believed it falls short of that standard. There are comments suggesting the hotel feels more like a 4.5-star or even a 3-star establishment with some reviews noting that the facilities did not appear to be 100% maintained and overall service was sometimes lacking.
On the positive side, the amenities such as the spa and gym were highlighted as notable features that added to the guest experience. However, the bar was unavailable during some stays, which contributed to the perception that the hotel does not fully meet five-star expectations. Despite these points, several guests did appreciate aspects of the service and found the overall experience to be decent.
Business
Wyndham Costa del Sol Trujillo provides a reliable option for business travelers, offering an efficient setup for business conferences and a quiet atmosphere conducive to focused work. Guests found it well-suited for business stays, meeting their expectations with ease. Despite the absence of a lounge and the presence of a smaller bar, the hotel remains a suitable place to relax after a demanding workday. Additionally, it proves to be a perfect spot for a weekend retreat.
Outdoor Pool
The outdoor pool at Wyndham Costa del Sol Trujillo has garnered much praise from its guests. The pool is described as very large and fairly deep, at 1.60 meters and cleanliness is a standout feature with the pool being cleaned every morning. Its outdoor setting boasts temperatures generally above 20°, making it a comfortable spot to relax. Guests have appreciated the pool's spectacular aspects and the attention to its surrounding ambiance. Many find it enjoyable and admire the cozy balconies that offer a view of the pool area.
However, some guests noted that the pool is not heated, which may affect its usability during cooler periods of the day. The pool's hours are limited to daytime, which could be a restriction for those looking to take a dip in the evening. Despite these minor drawbacks, the pool remains a favored feature for its size, cleanliness and pleasant environment.
Yes, Wyndham Costa del Sol Trujillo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Wyndham Costa del Sol Trujillo.
Yes, Wyndham Costa del Sol Trujillo welcomes dogs.
Yes, parking facilities are available at Wyndham Costa del Sol Trujillo.