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Summary of reviewsLa Maison de Reina, nestled in the heart of Troyes, is a charming boutique hotel that offers superb proximity to the city center while maintaining a quiet, tranquil atmosphere. Guests find its location perfect for exploring the historic core, filled with quaint streets, excellent restaurants and picturesque parks. The availability of free parking and excellent car accessibility further enhances the convenience for travelers.
The breakfast experience at La Maison de Reina is highly praised for its variety and quality. Guests enjoy an array of fresh and delicious options including pastries, cheeses, artisanal jams, pancakes, crepes, yogurt, fruits and strong coffee. The breakfast setting complements the hotel’s stylish and romantic decor and the friendly service from the staff contributes to a delightful and memorable start to the day.
The rooms are beautifully designed, seamlessly blending elegance with modern comfort. Guests appreciate the spacious, clean and tastefully furnished rooms that are well-equipped with amenities such as walk-in showers, air conditioning and comfortable beds. The meticulous maintenance and stylish interiors of the rooms and communal areas enhance the charm and coziness of the hotel.
Cleanliness is a hallmark of La Maison de Reina with guests frequently lauding the immaculate state of the property. From spotless linens to well-kept facilities, the hotel's dedication to hygiene is apparent. This meticulous attention to cleanliness is consistent throughout the entire property, making it an inviting and comfortable environment.
The exceptional hospitality extended by the staff at La Maison de Reina is a highlight for many guests. Known for their warmth, professionalism and attentiveness, the staff, especially Jennifer, ensure that every need is met. Their personalized care, coupled with thoughtful recommendations, enhances the overall guest experience, making visitors feel genuinely welcomed.
While the WiFi connectivity at La Maison de Reina is generally functional for basic activities, some guests have encountered issues with unstable and slow signals. However, this aspect doesn't overshadow the other positive features of their stay.
The hotel’s beds receive high praise for comfort and quality with guests often highlighting the firm mattresses and superb bedding. Although there are occasional mentions of the beds being too firm or the pillows lacking support, the overall feedback is positive, ensuring a restful and pleasant stay.
La Maison de Reina also stands out for its dog-friendly approach with pets receiving a warm welcome and special amenities such as treats and cookies. The inclusive and thoughtful treatment of pets, along with no extra charges for dog amenities, make it an excellent choice for travelers with pets.
In summary, La Maison de Reina in Troyes is a highly recommended boutique hotel offering a perfect location, excellent breakfast, stylish and comfortable rooms, meticulous cleanliness, exceptional staff, comfortable beds and an inviting atmosphere for pets. It provides a charming and memorable retreat for travelers seeking to explore the rich history and culture of Troyes. Show more
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Categories
Small Bed & Breakfast
This bed and breakfast provides a cozy atmosphere with its intimate setting. It is ideal for travelers looking for a more personal and relaxing experience.
Dog Friendly Bed & Breakfast
Bed & Breakfast with Free Wi-Fi
4-Star Bed & Breakfast
Room Types
Deluxe Double Room with BathThis double room's special feature is the fireplace. Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room features air conditioning, a tea and coffee maker, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Superior Double RoomThis double room's special feature is the fireplace. The spacious double room provides a tea and coffee maker, a seating area, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, parquet floors, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Double Room with ShowerOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features air conditioning, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.
StudioFeaturing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio's kitchenette, which features a refrigerator, is available for cooking and storing food. This studio has air conditioning, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.
Standard StudioOffering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio's kitchenette, which has a refrigerator, is available for cooking and storing food. This studio features air conditioning, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
Location
Nestled in the heart of Troyes, 'La Maison de Reina' enjoys a prime location that strikes a perfect balance between proximity and tranquility. Situated just a short 10-minute stroll from the city center, this charming boutique hotel offers guests easy access to the vibrant historic core filled with quaint streets, excellent restaurants and picturesque parks. The central location is lauded as superb, providing effortless exploration of the old town and its many attractions.
Guests appreciate the serene and quiet neighborhood, which ensures a peaceful retreat after a day of sightseeing, while still being just steps away from the bustling city square. The accommodation's centrality to Troyes makes it ideal for travelers looking to delve into the rich history and culture of the area.
Free parking nearby and the excellent accessibility by car add to the convenience, making it a hassle-free choice for those on a road trip. The beautiful, well-maintained historic building enhances the overall charm, creating a cozy and stylish haven. Whether visiting for a short stay or using it as a transit point, the location is frequently described as perfect, ideal and excellent for exploring the city center of Troyes.
Breakfast
The breakfast experience at 'La Maison de Reina' is highly praised by guests for its excellence and plentiful offerings. Many reviewers comment on the continental breakfast's variety and quality, highlighting fresh and delicious pastries, croissants and baguettes often served with tasty cheeses and artisanal jams. The inclusion of items like pancakes, crepes, yogurt, fruits and strong coffee further enhances the breakfast spread. Guests appreciate the lovingly prepared and abundant servings, noting that the breakfast ambiance matches the hotel's stylish and romantic decor. While most reviews rave about the breakfast as a sophisticated and hearty start to the day, a few mention it being simple but still satisfactory. The attentive and friendly service from the staff adds to the overall positive experience, making breakfast at 'La Maison de Reina' a delightful and memorable aspect of the stay.
Rooms
Nestled in a picturesque location, La Maison de Reina has garnered praise for its beautifully designed rooms that blend elegance with modern comfort. Guests have appreciated the spacious, comfortable and wonderfully decorated rooms that exude charm and sophistication. The boutique hotel’s rooms are often described as large, clean and tastefully furnished, offering excellent amenities like spacious walk-in showers, air conditioning and comfortable beds.
The thoughtful design and decor of the property extend throughout, from the individual guest rooms to the communal areas, all of which are meticulously maintained. Reviewers frequently highlight the stylish and modern interiors, noting that the rooms are bright, atmospheric and often look like something straight out of a decoration magazine.
Guests were particularly impressed with the attention to detail—the rooms are not only aesthetically pleasing but also equipped with modern comforts, making each stay relaxing and enjoyable. Many found the rooms impeccably clean with spotless linens and well-kept facilities, suggesting a high standard of housekeeping.
While a few reviews mentioned smaller room sizes, the overall sentiment is overwhelmingly positive with guests praising the cozy and tasteful furnishings that contribute to a delightful and welcoming atmosphere. La Maison de Reina stands out as a charming and elegant retreat, perfectly suited for a comfortable and memorable stay.
Beds
La Maison de Reina has garnered praise for its comfortable and spacious accommodations, especially when it comes to the quality of their beds. Many guests appreciated the large, firm mattresses and described them as very comfortable. Some guests specifically highlighted the excellence of the bedding and overall comfort provided by the beds. Positive mentions of huge and queen-sized beds were frequent with several guests noting that the rooms were charming, spotless and well-decorated.
A common compliment was the superb bedding and good-quality mattresses, which contributed to a very comfortable stay. The rooms themselves were often described as spacious and welcoming, adding to the general comfort of the beds.
However, while many found the beds to be excellent or perfect, a few guests mentioned that the beds were too firm or hard for their liking. There were also occasional complaints about the quality of the pillows and the condition of the bed linens with some finding the pillows unsupportive and the linens old or stained.
Overall, La Maison de Reina boasts largely comfortable beds with quality bedding, ensuring most guests enjoy a restful and pleasant stay.
Cleanliness
At 'La Maison de Reina,' the emphasis on cleanliness is unmistakable. Guests frequently laud the immaculate state of the location, often describing it as impeccably clean and well-maintained. The rooms, spacious and tidy, are consistently highlighted for their spotlessness. The bathrooms, in particular, are noted for their modern and beautiful design and the entire hotel exudes a sense of hygiene and comfort.
Reviewers appreciate the careful attention to detail in maintaining neat and clean spaces, often mentioning that everything from the furnishings to the linens is in top-notch condition. This relentless attention to cleanliness extends beyond individual rooms to the entire property, making the whole house feel inviting and well-cared-for.
The accommodations are described as clean and beautifully decorated, offering a zen and classy atmosphere. Positive feedback also extends to the friendly and welcoming staff, who ensure that the high standards of cleanliness are upheld throughout.
While there is a rare mention of hygiene needing improvement and an isolated incident of dirty rooms with stains and hairs, these comments are far outweighed by the general consensus of exceptional cleanliness. Overall, guests of 'La Maison de Reina' can expect a pristine environment that greatly enhances their stay experience.
Staff
La Maison de Reina consistently impresses guests with its exceptional hospitality. Visitors frequently highlight the warm and friendly atmosphere, noting that the staff are not only professional but genuinely kind and accommodating. The presence of Jennifer, a standout member of the team, is often mentioned with many guests appreciating her warm welcome, helpful recommendations and attentive care.
From the moment of arrival, guests are met with a smile and a charming reception. The hosts and staff are described as extremely friendly, always ready to assist and exceptionally attentive. The reception is frequently praised for its warmth and professionalism, making guests feel instantly at home.
The staff's dedication to providing excellent service is evident with many reviews noting how staff members could not do enough to ensure a pleasant stay. This level of care extends to small details, from personalized welcomes to thoughtful recommendations for dining and activities. Even pets receive a warm welcome, highlighting the inclusive and considerate nature of the hospitality at La Maison de Reina.
Overall, the consistent theme of a very warm and welcoming experience, coupled with the professionalism and attentiveness of the staff, makes La Maison de Reina a standout choice for travelers seeking not just a place to stay, but a memorable and comfortable experience.
Wi-Fi
La Maison de Reina offers a mixed experience when it comes to WiFi connectivity. Guests have reported that WiFi strength is good in some cases, while it is functional enough to access email accounts, indicating a decent performance for basic activities. However, several reviews mention issues such as unstable and weak signals, slow speeds and the necessity of requesting access codes. The network can be erratic with some websites timing out or being unreachable, leading to frustration for those needing reliable internet. Overall, while the WiFi at La Maison de Reina is usable, there is significant room for improvement to ensure a more consistent and dependable connection for all guests.
Dog Friendly
La Maison de Reina stands out as an exceptionally dog-friendly accommodation, where pets are warmly welcomed and treated with genuine care. Guest reviews highlight the warm reception not only for their human visitors but also for their canine companions. The hotel provides small treats, biscuits and even special treasures for dogs, making them feel pampered and comfortable throughout their stay. Visitors have noted the thoughtful touches in the rooms, including dishes of cookies and treats awaiting their dogs.
Guests appreciate the inclusive approach, as dogs are allowed throughout the property and even permitted in the breakfast room. The staff, notably Jennifer, have been particularly helpful and kind towards pets, ensuring that dogs with special needs, such as difficulty with stairs, are well taken care of. There is no extra charge for the provided dog amenities, which adds to the overall convenience and satisfaction of pet owners.
La Maison de Reina also offers a safe space for storing bicycles, highlighting its accommodation for other travel needs. For groups traveling with dogs or for anyone who considers their pet's comfort important, La Maison de Reina proves to be an excellent choice with its professional and welcoming environment for both humans and their four-legged friends.
No, La Maison de Reina doesn't have any pool.
No, a spa isn't available at La Maison de Reina.
Yes, La Maison de Reina welcomes dogs.
No, parking facilities aren't available at La Maison de Reina.