The Crowne Plaza Albany - The Desmond Hotel is highly regarded for its exceptional location, strategic positioning, and easy access to various points of interest in the Albany area. With its close proximity to Albany International Airport and major interstates, the hotel offers convenience for both leisure and business travelers, enhanced further by a reliable shuttle service. The location balances accessibility to downtown attractions while providing a tranquil atmosphere with ample parking facilities, making it ideal for exploring the Albany area.
Guests frequently commend the hotel's dining experiences, particularly highlighting the exceptional breakfast served in Mr. D's Restaurant, known for its delicious and fresh options. The dinner menu also receives praise for its affordability and variety, with the quality of food and service enhancing the overall stay. The hotel’s restaurant is well-noted for accommodating different dietary needs, adding to the positive impression.
The rooms at the Crowne Plaza Albany - The Desmond Hotel are consistently described as spacious, modern, and exceptionally clean, with comfortable beds and well-maintained bathrooms contributing to a restful experience. The welcoming and efficient hotel staff further enhance guest satisfaction, known for their professionalism and friendliness.
Cleanliness is a hallmark of the hotel, with both rooms and common areas maintained to high standards. The beautiful grounds, including a well-kept courtyard, add to the inviting ambience, enhancing the overall guest experience.
The hotel staff are highlighted as a major strength, known for their friendliness, professionalism, and willingness to accommodate guest needs. Specific staff members are often mentioned for their exemplary service, contributing to a seamless check-in process and a comfortable stay.
The gym facilities receive positive reviews for their extensive offerings and spaciousness, while the pool, despite some mixed feedback, is appreciated for its location within the hotel’s appealing indoor area.
Parking is another positive aspect, with ample space and convenience appreciated, although it can become cramped when busy.
The hotel is also an attractive option for business travelers, thanks to its convenient amenities, such as the 24-hour shuttle service and well-equipped conference facilities. Guests appreciate the elegant ambiance and practical dining options, which complement their business needs.
Overall, the Crowne Plaza Albany - The Desmond Hotel delivers a welcoming, comfortable, and high-quality experience, making it a preferred choice for travelers seeking excellent service and accommodation in the Albany area.
Enjoy this ideal and quiet setting just a few minutes from Albany's restaurants, shops and business corporations.
Summary of reviews
The Hilton Garden Inn Albany Airport is highly regarded for its exceptional location, which offers unparalleled convenience for travelers using the nearby airport, just a mere three-minute shuttle ride away. Guests frequently highlight the ease of access with the airport shuttle service and the presence of airport parking adds an extra layer of convenience. Positioned strategically, the hotel is also close to stores, restaurants and major highways, making it suitable for both leisure and business travelers.
Rooms are generally praised for being spacious and comfortable, often noted for their cleanliness and range of amenities. Despite some concerns about dated interiors and occasional maintenance issues, the overall impression is positive with guests appreciating the quiet environment and the on-site dining options.
The breakfast experience yields mixed reviews. While some guests enjoy the quality and friendly service, there are common complaints regarding the cost and confusion over pricing. The lack of complimentary options and the perceived value of the continental breakfast are areas that could benefit from improvement. Nonetheless, the helpful and courteous staff manage to enhance the breakfast experience for many guests.
Cleanliness at the hotel receives a favorable mention overall with many guests finding the property well-maintained and sanitized. The staff’s friendliness and the comfortable, quiet rooms contribute positively to guest experiences. Some critiques point to areas needing deeper cleaning, such as carpets and bathrooms and issues like odor and malfunctioning fixtures. Despite these, the general sentiment is positive with special mention of the accommodating staff.
The hotel's staff stands out for their friendly, helpful and professional service. Guests often highlight the pleasant interactions and the ready assistance offered by the team, especially the front desk and shuttle service staff. Specific individuals like Deborah are frequently mentioned for their positive impact. Even amidst some remarks about the hotel's age, the outstanding service from the team significantly enhances the overall guest experience.
Beds receive mixed reviews with many guests finding them comfortable. However, there are mentions of uncomfortable pillows and bed sizes that could be more accommodating. Exceptions aside, most guests report a restful stay due to the comfort of the beds.
Overall, the Hilton Garden Inn Albany Airport is highly valued for its prime location, comfortable rooms and excellent staff service, making it a practical and pleasant choice for travelers seeking convenience near Albany Airport.
Hampton Inn & Suites Albany-Downtown garners generally positive reviews across multiple categories, making it a highly recommended choice for various types of travelers. Located in the heart of downtown Albany, the hotel is praised for its proximity to major attractions, including entertainment venues like MVP Arena and Palace Theater. Guests appreciate the convenience of being within walking distance to numerous dining and nightlife options, as well as easy access to transportation hubs.
Breakfast offerings are well-received with a diverse and fresh selection frequently highlighted as a major perk. The on-site dining options, including the highly-rated dp Brasserie and Yono's, add a fine dining experience with the convenience of discounted meals for guests.
Rooms are a strong point, noted for their spaciousness, cleanliness and comfort, particularly the very comfortable beds. However, some guests mention the decor is a bit outdated and suggest that updates and renovations could further enhance guest satisfaction.
Cleanliness is consistently praised with very clean and well-maintained facilities and a friendly, accommodating cleaning staff. The hotel’s cleanliness significantly contributes to the positive ambiance and overall comfort.
The staff at Hampton Inn & Suites Albany-Downtown receive high marks for their exceptional friendliness and helpfulness, enhancing the guest experience across the board. From the front desk to housekeeping, the professional and courteous service is frequently mentioned as a standout feature.
Family travelers find the hotel to be welcoming and accommodating with spacious family rooms and convenient options like early check-in. For those interested in Albany's vibrant nightlife, the hotel's central location offers easy access to various bars and restaurants, adding to the overall experience.
The beds receive high praise for their comfort, contributing to restful nights for guests. Overall, while the hotel is not brand new and has some decor and furnishings that reflect its age, it offers a clean, functional and convenient stay. The added security of valet parking, the convenience for business travelers and the hotel’s accessibility features further bolster its appeal for a diverse range of guests.
However, there are areas for improvement, particularly with the Wi-Fi service, which has received mixed reviews and the valet parking fee, which some guests feel is too high. Despite these minor issues, the Hampton Inn & Suites Albany-Downtown stands out for providing a comfortable, convenient and pleasant stay in the heart of Albany.
Days Inn & Suites by Wyndham Albany offers a mix of benefits and drawbacks for its guests. Its strategic location near major highways, shopping centers, dining options and entertainment venues makes it a practical choice for travelers. The hotel’s proximity to Albany International Airport and institutions like UAlbany adds to its convenience. Guests appreciated the ample and secure parking, making it accommodating for those on road trips.
However, the breakfast experience often disappointed visitors with minimal offerings far from the advertised full meal, creating a negligible breakfast option compared to expectations.
Room reviews were varied; while some praised the spaciousness and comfort of the beds, many found significant cleanliness issues. Reports of stains, odors, pests and general poor maintenance were recurrent, detracting from the overall experience. The hotel’s cleanliness problems extended to common areas, intensifying concerns about hygiene and upkeep.
Staff interactions received mixed feedback. Some guests experienced friendly and helpful service, while others faced unprofessional behavior and uncooperative attitudes from certain staff members. This inconsistency in service contributed to varied guest experiences.
The Wi-Fi service also drew mixed reactions. While some guests found the connection reliable and fast, others faced poor or non-existent connectivity.
For families, the hotel offered spacious suites and proximity to attractions, making it a viable choice for family vacations. However, concerns about noise and safety, including police activity, were raised, indicating that families might need to be cautious.
Finally, despite being a budget-friendly option and providing good value for money in some cases, many guests felt that the hotel did not meet the standards expected of a Wyndham property. The overall condition suggested the need for significant renovations to align with its rating and brand association.
In conclusion, while Days Inn & Suites by Wyndham Albany has its advantages in terms of location and pricing, consistent issues with cleanliness, maintenance and service quality may make it less appealing for some travelers.
Comfort Inn & Suites East Greenbush - Albany is celebrated for its convenient and accessible location, offering easy access to major highways and nearby amenities, while maintaining a quiet and peaceful environment. Guests frequently commend the plentiful breakfast options, which include a variety of hot and cold items that cater to diverse dietary preferences, all served in a clean and modern setting. The hotel's rooms are notable for their cleanliness, spaciousness, and modern decor, ensuring a restful and comfortable experience with well-maintained amenities.
The staff at Comfort Inn & Suites East Greenbush - Albany stand out for their friendliness and professionalism, contributing significantly to the positive guest experience by providing attentive service and useful local recommendations. The reliable free WiFi and well-received indoor pool add to the hotel's appeal, despite occasional minor issues. Guests find the parking situation convenient, with ample space and complimentary free parking, adding practicality to their stay.
The beds are praised for exceptional comfort, contributing to a peaceful night's rest with a choice of pillows to suit individual preferences. The hotel is recognized for providing excellent value for the price, offering clean and comfortable accommodations in an attractive setting. Overall, Comfort Inn & Suites East Greenbush - Albany consistently exceeds guest expectations, making it a highly recommended and preferred choice for travelers seeking quality accommodations at a reasonable price.
The Hotel Saratoga, part of the Ascend Hotel Collection, consistently receives high praise from visitors for its outstanding location, exceptional service, and comfortable accommodations. Nestled near Saratoga Springs' key attractions such as the Saratoga Spa State Park and the Saratoga Performing Arts Center, the hotel is ideally situated for guests seeking both convenience and tranquility. Despite being close to downtown, it offers a peaceful retreat with easy access to major destinations, enhanced by a handy shuttle service extending within a five-mile radius.
Guests frequently commend the hotel for its spacious, modern rooms, which are described as exceptionally clean and well-maintained. The rooms are equipped with convenient amenities, ensuring a pleasant and comfortable stay. The hotel's staff is often highlighted for their friendliness and dedication, consistently providing excellent service, which significantly enhances the overall guest experience. Visitors often mention their names and efforts, reflecting the memorable interactions with the team.
The breakfast service is another key feature, offering a variety of hot and cold options that please a wide range of preferences. Guests appreciate the quality and selection, although some suggest minor improvements could be made. The clean and inviting breakfast area contributes positively to the dining experience, while the pool area serves as a lovely and refreshing retreat, especially during warmer months.
Parking at the hotel is noted for its convenience and ample availability, adding to a seamless and stress-free stay. The comfortable beds and linens are frequently mentioned, contributing to a restful night's sleep akin to the comfort of one's home.
Moreover, the hotel's dog-friendly amenities and policies make it an excellent choice for pet owners, offering ample outdoor space and reasonable pet fees, ensuring a comfortable stay for both guests and their furry companions. Overall, The Hotel Saratoga offers a welcoming and enjoyable experience, making it a favored choice for travelers visiting Saratoga Springs.
Gideon Putnam Resort & Spa, nestled within the serene Saratoga State Park, offers a picturesque location that adds to its charm and historic appeal. The resort is highly favored by guests for its proximity to the Saratoga Performing Arts Center (SPAC) and various park amenities, including hiking, swimming, tennis and golf. Visitors appreciate the tranquility of the natural surroundings combined with the hotel's gracious and historic ambiance, making it perfect for both relaxation and recreational pursuits. Its convenient access to local attractions further enhances its appeal as an ideal base for exploring Saratoga Springs.
The breakfast experience at the resort, though mixed, has several highlights, including a well-regarded breakfast buffet particularly praised for its Saturday offerings and the option to dine on the patio. The omelette bar stands out as a favorite. However, the breakfast is often seen as expensive and there are calls for more a la carte options and included breakfast with the room price.
Dinner at the resort receives mixed reviews. While some guests commend the good quality of food and enjoyed the pleasant dining environment, there are notable criticisms about the limited menu, inconsistent food quality and service issues linked to disorganization and understaffing.
Rooms at the Gideon Putnam Resort & Spa are commonly described as clean, comfortable and spacious with pleasant views and a peaceful nighttime environment. However, the decor is often considered outdated and there are mentions of issues with bathroom sizes and ventilation. Despite these drawbacks, the general comfort and cleanliness of the rooms are appreciated.
Cleanliness throughout the property generally receives positive feedback, though there are occasional concerns about specific areas needing more attention, such as the bathroom tub areas. Enhanced maintenance and timely housekeeping could improve the overall experience.
The staff at the resort are frequently praised for their professionalism, friendliness and willingness to enhance guests' experiences. The front desk and restaurant staff, in particular, receive commendations for their attentiveness and responsiveness.
The spa remains a key highlight at the resort with guests impressed by the lovely facilities, including the famous Roosevelt Baths and the Victoria Pool. Spa services are well-regarded, though securing appointments requires planning due to high demand.
The Victoria Pool receives positive remarks for its beauty and ambiance, though it's located a short walk from the hotel, which some guests find inconvenient. Additionally, the pool's seasonal availability and hours pose challenges for some visitors.
Finally, the beds at Gideon Putnam Resort & Spa are generally deemed extremely comfortable, contributing to a good night’s rest, though there are minor concerns regarding bed height for elderly guests.
Overall, Gideon Putnam Resort & Spa offers a blend of historic charm, beautiful surroundings and comfortable accommodations with standout features like its location, spa services and friendly staff contributing to a mostly positive guest experience.
Holiday Inn Saratoga Springs by IHG, is highly praised for its exceptional location, nestled conveniently near Downtown Saratoga. Guests appreciate the easy access to a variety of attractions, restaurants and shops, as well as the proximity to Broadway, Saratoga Race Track and Congress Park. The hotel's quiet street location is perfect for those wanting to enjoy both the bustling city life and the tranquility of nearby green spaces. The added convenience of a shuttle service further enhances guests' ability to explore the area.
The breakfast experience at the hotel earns positive feedback with guests frequently praising the extensive and delicious buffet offerings. The friendly and helpful staff contribute to an overall delightful dining experience, despite a few minor comments on the freshness and temperature of some items. Complimentary breakfast packages are particularly well-received.
The rooms consistently receive positive remarks for their cleanliness and comfort. Guests appreciate the clean and spacious accommodations with comfortable king-size beds, ample outlets and convenient amenities like fridges and microwaves. Despite some feedback on the smaller size of the rooms and bathrooms, the overall comfort and cleanliness remain a notable highlight.
Cleanliness extends beyond the rooms with the entire hotel maintaining high standards. Guests commend the spotless appearance and the accommodating staff. Although there are occasional mentions of minor issues such as low water pressure or dated decor, the general sentiment is favorable towards the hotel's maintenance and hospitality.
The staff at Holiday Inn Saratoga Springs stand out for their exceptional service. Described as friendly, professional and attentive, the staff receive numerous commendations for their welcoming demeanor and helpful nature. Specific employees, including front desk personnel and bartenders, are often singled out for their outstanding contributions to guest satisfaction.
The hotel’s pool facilities are another prominent feature with both indoor and outdoor pools being well-maintained and clean. Guests enjoy the heated indoor pool and the convenience of having both options available, adding to their overall enjoyment of the stay.
Lastly, the beds at Holiday Inn Saratoga Springs are frequently praised for their comfort. Clean rooms, great king-size beds and cozy bedding contribute to a restful night's sleep. The attention to guest satisfaction, exemplified by staff members and the General Manager, ensures a pleasant stay for all visitors.
In summary, Holiday Inn Saratoga Springs by IHG, combines a prime location, excellent breakfast options, comfortable rooms, high cleanliness standards, fantastic staff, well-maintained pools and cozy beds to provide a memorable and enjoyable experience for its guests.