The Hilton Garden Inn Troy receives a wealth of positive reviews, particularly highlighting its strategic location, breakfast offerings, room quality, cleanliness, and staff service. Situated conveniently for those visiting Rensselaer Polytechnic Institute (RPI) and other local attractions, the hotel's central location is ideal for exploring Troy and nearby areas. Guests appreciate its proximity to essential amenities and ease of access to downtown Troy.
The hotel's breakfast is frequently praised for its delicious taste and high-quality ingredients, offering a satisfying range of options from buffet to made-to-order meals. Even though it is not complimentary, many guests find the breakfast well worth the price. The rooms at the hotel are lauded for their cleanliness, spaciousness, and comfort, with the beds particularly noted for a restful sleep. Despite some suggestions for updates, most guests are satisfied with the pleasant aesthetic of the rooms.
Cleanliness is a notable aspect of the hotel, with many visitors appreciating the tidy environment and comfortable beds. While there are minor areas for improvement—such as room freshness and certain common areas—a majority of guests find the hotel inviting. The staff at Hilton Garden Inn Troy are consistently recognized for their friendliness and helpfulness. From the dining area to check-out, the staff’s accommodating nature enhances the overall guest experience, contributing to a welcoming atmosphere.
Overall, the Hilton Garden Inn Troy is a recommended choice for travelers seeking convenience, a hearty breakfast, comfortable accommodations, and excellent service, with minor improvements in certain areas potentially elevating the guest experience further.
The Holiday Inn Express & Suites Albany Airport Area - Latham by IHG stands out as a highly recommended accommodation choice for travelers visiting the Albany area, thanks to its strategic location and exceptional service offerings. Situated conveniently near the airport with a shuttle service, and in close proximity to major highways, the hotel provides easy access to local attractions, restaurants, and shopping centers, including the Colonie Center mall. These factors make it ideal for both road trippers and those exploring nearby areas, such as Saratoga Springs.
Guests consistently praise the hotel for its cleanliness, comfort, and modern amenities. The rooms are noted for their spaciousness, cleanliness, and contemporary facilities, including small fridges and microwaves, which all contribute to a comfortable stay. The recent renovations have enhanced the hotel's fresh appeal, with comfortable beds highlighted as a particular delight by many, ensuring a restful night's sleep.
A standout feature in guest reviews is the breakfast service, offering a wide variety of tasty selections from the early morning hours. The generous breakfast spread includes popular items like cheese omelets and cinnamon buns, served with attentive service in a spacious dining area. Families find the hotel particularly accommodating, with spacious rooms and an indoor heated pool that is a favorite for children.
The staff at the hotel receive commendable reviews for their professionalism and friendliness, contributing to a welcoming atmosphere from check-in to breakfast service. The team is noted for being helpful and attentive, often going the extra mile to ensure guests have a pleasant stay. Names such as Michael and Alexandria at the front desk are frequently mentioned for their exceptional service.
The pool and hot tub facilities add to the hotel's allure, providing a clean and relaxing space for both kids and adults to enjoy, with the heated pool being a notable advantage during cooler days. Although there are occasional reports of maintenance issues, the amenities are generally appreciated for enhancing the overall guest experience.
Overall, the Holiday Inn Express & Suites Albany Airport Area - Latham by IHG is highly esteemed for its combination of strategic location, cleanliness, comfort, and excellent service, making it an attractive choice for those visiting the Albany area for both short and extended stays.
The Courtyard by Marriott Albany Airport receives commendations for its prime location and superior room quality. Positioned conveniently near the airport, it offers easy access for travelers, as well as proximity to RPI, Amtrak services, various activities, restaurants, and shopping venues, enhancing the vibrant neighborhood experience. Guests consistently endorse the spacious, modern rooms fitted with amenities like coffee machines, fridges, microwaves, and large TVs. The hotel's bathrooms are praised for their cleanliness and modern design, while the functional gym and exceptional service further contribute to a comfortable stay.
Although breakfast is not included in the room rate—a surprise to some—the quality of food is deemed satisfactory. Guests expressed a preference for complimentary breakfast options or at least free coffee in the lobby. The hotel's high standards of cleanliness are consistently highlighted, with mentions of soundproof rooms and new furniture contributing to a welcoming atmosphere. The modern, minimalist decor is appreciated for enhancing the overall experience. Strategically located near key destinations, the Courtyard by Marriott Albany Airport is an excellent choice for travelers seeking comfort and accessibility.
Hampton Inn Albany-Wolf Road is widely recognized for its exceptional location, offering easy access for travelers with its proximity to Albany's airport and major highways. The hotel's central positioning allows guests to conveniently explore local dining options, shopping centers, and the broader capital area. Visitors appreciate the clean and comfortable environment, with courteous staff who contribute to a pleasant stay, whether it’s a short stopover or a longer visit.
The breakfast at Hampton Inn Albany-Wolf Road is often described positively, with guests enjoying the variety and quality of both hot and cold options. The complimentary buffet and the availability of a bagged-to-go meal add convenience, particularly for those on the move. Guests find the service to be consistently friendly and attentive, with staff enhancing the dining experience and contributing positively to overall stays.
Guests frequently praise the spacious, modern, and clean rooms, showcasing a thoughtful design and practical amenities such as microwaves, fridges, and coffee makers. Comfortable beds and quiet rooms enhance the restful experience. The rooms' cleanliness extends throughout the hotel, contributing to its reputation as a safe and inviting environment, bolstered by courteous and efficient staff who ensure a seamless stay.
The staff at Hampton Inn Albany-Wolf Road exemplify hospitality, with many guests commending their friendliness and professionalism. Specific staff members are often highlighted for their memorable service, making guests feel at home and proving the team's commitment to accommodating needs. This welcoming atmosphere differentiates the hotel, elevating it as a preferred choice amongst travelers seeking comfort and excellent service.
Overall, Hampton Inn Albany-Wolf Road is celebrated for its comfort, cleanliness, and outstanding hospitality, ensuring a pleasant and restful experience for all guests visiting Albany.
The Crowne Plaza Albany - The Desmond Hotel is highly regarded for its exceptional location, strategic positioning, and easy access to various points of interest in the Albany area. With its close proximity to Albany International Airport and major interstates, the hotel offers convenience for both leisure and business travelers, enhanced further by a reliable shuttle service. The location balances accessibility to downtown attractions while providing a tranquil atmosphere with ample parking facilities, making it ideal for exploring the Albany area.
Guests frequently commend the hotel's dining experiences, particularly highlighting the exceptional breakfast served in Mr. D's Restaurant, known for its delicious and fresh options. The dinner menu also receives praise for its affordability and variety, with the quality of food and service enhancing the overall stay. The hotel’s restaurant is well-noted for accommodating different dietary needs, adding to the positive impression.
The rooms at the Crowne Plaza Albany - The Desmond Hotel are consistently described as spacious, modern, and exceptionally clean, with comfortable beds and well-maintained bathrooms contributing to a restful experience. The welcoming and efficient hotel staff further enhance guest satisfaction, known for their professionalism and friendliness.
Cleanliness is a hallmark of the hotel, with both rooms and common areas maintained to high standards. The beautiful grounds, including a well-kept courtyard, add to the inviting ambience, enhancing the overall guest experience.
The hotel staff are highlighted as a major strength, known for their friendliness, professionalism, and willingness to accommodate guest needs. Specific staff members are often mentioned for their exemplary service, contributing to a seamless check-in process and a comfortable stay.
The gym facilities receive positive reviews for their extensive offerings and spaciousness, while the pool, despite some mixed feedback, is appreciated for its location within the hotel’s appealing indoor area.
Parking is another positive aspect, with ample space and convenience appreciated, although it can become cramped when busy.
The hotel is also an attractive option for business travelers, thanks to its convenient amenities, such as the 24-hour shuttle service and well-equipped conference facilities. Guests appreciate the elegant ambiance and practical dining options, which complement their business needs.
Overall, the Crowne Plaza Albany - The Desmond Hotel delivers a welcoming, comfortable, and high-quality experience, making it a preferred choice for travelers seeking excellent service and accommodation in the Albany area.
Homewood Suites by Hilton Albany stands out as an exceptional accommodation choice for travelers visiting the Albany area, thanks to its ideal location, outstanding amenities, and attentive staff. Situated conveniently near major highways, the airport, dining options, shopping centers, and entertainment venues, the hotel offers a perfect base for exploring the local scene.
Guests consistently praise the hotel's cleanliness, with rooms described as super clean, spacious, and inviting. The family-friendly accommodations, complete with room dividers for privacy, modern comfort amenities, and a homey feel, are particularly appealing to families and groups. Guests appreciate the attentive housekeeping and maintenance of the hotel’s public areas, including the well-kept pool and hot tub.
The dining experience at Homewood Suites is a highlight for many visitors. The breakfast is universally acclaimed for its variety, quality, and service, featuring a wide array of options catering to different dietary preferences. People also enjoy the complimentary evening meals and themed dinner socials, which are seen as both enjoyable and cost-effective.
Staff members at Homewood Suites by Hilton Albany receive high praise for their friendly and professional demeanor. The team is noted for making guests feel welcome and for efficiently addressing any inquiries or concerns. This warm service extends to all staff, from the front desk team to the shuttle drivers and breakfast servers, enhancing the overall guest experience.
Recreational amenities, such as the fitness center, indoor pool, and hot tub, add extra value to a guest’s stay by providing pleasant spaces for relaxation and activity. The cleanliness and maintenance of these facilities are frequently acknowledged positively, further enhancing the hotel’s reputation.
Overall, Homewood Suites by Hilton Albany offers a comfortable, family-friendly environment with exceptional service, making it a favored choice among travelers. Whether for business or leisure, guests appreciate the combination of spacious accommodations, quality dining, friendly staff, and convenient location.
Albany Airport Inn is notably appreciated for its advantageous location near the Albany International Airport, offering convenience for travelers with early flights or tight schedules. The complimentary shuttle service enhances this accessibility, and the hotel's proximity to major highways, dining options, and shopping centers offers guests a seamless experience whether for leisure or business. The peaceful environment and accommodating staff contribute to a welcoming atmosphere, making it a favored stop for budget-conscious travelers without sacrificing quality.
While the breakfast experience is mixed, the complimentary aspect and variety of options, including continental favorites like waffles and toast, are recognized as valuable perks. Positive encounters with attentive staff in a spacious eating area often mitigate occasional food quality concerns or minor service inconveniences.
Room experiences vary, with cleanliness and spaciousness often praised alongside comfortable beds and useful amenities like microwaves and refrigerators. Some rooms offer easy pool access, enhancing the relaxation aspect of their stay. However, guests should be aware of reports regarding outdated facilities, unpleasant odors, and occasional cleanliness concerns.
Staff interactions are overwhelmingly positive, with personnel commended for their friendliness and professionalism, contributing to a warm and accommodating guest experience. The dedication to service is a key reason many guests return, ensuring a welcoming environment throughout.
The hotel offers free Wi-Fi, though reviews indicate varied functionality, with some highlighting satisfactory connectivity while others note performance issues, especially during peak times. Despite this, the location, staff friendliness, and fair pricing offer a compensating value for most visitors.
The indoor pool is a well-received feature, praised for its cleanliness and suitability for families, making it a popular spot despite occasional minor issues. The pet-friendly policy adds to its appeal for travelers with dogs, accenting the overall inclusive environment.
Although some maintenance concerns exist, Albany Airport Inn generally meets basic traveler needs and is often chosen for its affordability and welcoming staff, crucial for families seeking a convenient and enjoyable temporary stop.
Red Roof Inn Albany Airport is well-regarded for its prime location near Albany Airport and Highway 87, offering excellent accessibility for both leisure and business travelers. This convenient setting, near attractions and dining options, provides exceptional value, making it an ideal base for guests looking to explore the area or attend local events. The hotel's competitive pricing adds to its appeal, enhancing the overall guest experience.
The rooms provide a mix of experiences, with spacious accommodations and clean linens contributing positively to guest comfort. While the beds are frequently praised for their comfort, akin to sleeping like a baby, there are concerns regarding cleanliness, particularly the occasional presence of stained mattresses and reports of bed bugs. Some rooms lack amenities like microwaves and refrigerators, and inconsistent room quality suggests room for improvement.
Cleanliness has received mixed reviews. While some rooms maintain a tidy appearance, issues such as unpleasant odors, stained linens, and unhygienic conditions are noted. These concerns highlight the need for comprehensive improvements to ensure a clean and comfortable environment for guests.
The staff is often praised for their friendliness and helpfulness, with particular recognition for Manager Ana's accommodating nature. Housekeeping is commended for attentiveness, and exceptional customer service is noted during some stays. However, inconsistency in staff professionalism remains a concern, with reports of unprofessional behavior and occasional difficulty in locating reservations.
Overall, Red Roof Inn Albany Airport offers a valuable location and comfortable beds but could benefit from attention to cleanliness and consistency in service to enhance the overall guest experience.
The Albany Plaza Hotel presents a mixed bag of experiences for travelers with notable strengths and significant areas needing improvement. Strategically located near Albany Airport and key city areas, the hotel is highly convenient for both leisure and business travelers, offering easy access to public transport, the city center, shopping areas and a variety of restaurants. Guests appreciate this prime positioning right off the highway, despite some expressing concerns about the cleanliness and safety of the surrounding neighborhood.
Breakfast at the hotel receives mixed reviews. Positive remarks highlight the thoughtful organization during Covid-19, satisfactory options like waffles, coffee, fruits, cereals and beverages. However, many guests find the spread limited, the quality sub-standard and the use of plastic utensils and dim breakfast area unappealing. Issues such as late service and restricted portions were mentioned, leaving room for significant improvement in the breakfast experience.
The rooms are spacious with comfortable beds, which many guests appreciated. However, there are consistent complaints about outdated decor, rundown conditions, cleanliness issues and occasional bug encounters. Several reviews mention dirty carpets, unsanitary bathrooms and unpleasant odors, suggesting a strong need for renovations and updates to meet expected standards.
Cleanliness appears to be a major issue throughout the hotel with frequent reports of dirt, unpleasant odors and generally neglected conditions. Guests have commented on dirty carpets, stained mattresses and unclean bedding with hallways described as dark and dirty. Significant dissatisfaction is noted regarding the overall upkeep and value for money offered by the hotel.
Staff interactions vary widely; many guests praise the friendly and helpful nature of the management, breakfast team and housekeeping. However, numerous complaints about rude and unprofessional behavior, particularly from front desk staff and some night reception personnel, have marred many guests' experiences.
Free Wi-Fi is provided, but connectivity issues are common with many guests experiencing slow speeds and frequent disconnections, disrupting their internet use. Despite being a free feature, it doesn't meet the satisfaction levels expected by many travelers.
Parking feedback is mixed; while the main lot provides some sense of security, the location and condition of the parking area, described as full of potholes and trash, have led to safety concerns. Although parking is generally available, maintenance and management improvements are necessary.
In summary, while the Albany Plaza Hotel offers a convenient location and comfortable beds, significant improvements in cleanliness, room updates, breakfast quality, staff professionalism, Wi-Fi connectivity and parking maintenance are needed to enhance the overall guest experience.
Enjoy this ideal and quiet setting just a few minutes from Albany's restaurants, shops and business corporations.
Summary of reviews
The Hilton Garden Inn Albany Airport is highly regarded for its exceptional location, which offers unparalleled convenience for travelers using the nearby airport, just a mere three-minute shuttle ride away. Guests frequently highlight the ease of access with the airport shuttle service and the presence of airport parking adds an extra layer of convenience. Positioned strategically, the hotel is also close to stores, restaurants and major highways, making it suitable for both leisure and business travelers.
Rooms are generally praised for being spacious and comfortable, often noted for their cleanliness and range of amenities. Despite some concerns about dated interiors and occasional maintenance issues, the overall impression is positive with guests appreciating the quiet environment and the on-site dining options.
The breakfast experience yields mixed reviews. While some guests enjoy the quality and friendly service, there are common complaints regarding the cost and confusion over pricing. The lack of complimentary options and the perceived value of the continental breakfast are areas that could benefit from improvement. Nonetheless, the helpful and courteous staff manage to enhance the breakfast experience for many guests.
Cleanliness at the hotel receives a favorable mention overall with many guests finding the property well-maintained and sanitized. The staff’s friendliness and the comfortable, quiet rooms contribute positively to guest experiences. Some critiques point to areas needing deeper cleaning, such as carpets and bathrooms and issues like odor and malfunctioning fixtures. Despite these, the general sentiment is positive with special mention of the accommodating staff.
The hotel's staff stands out for their friendly, helpful and professional service. Guests often highlight the pleasant interactions and the ready assistance offered by the team, especially the front desk and shuttle service staff. Specific individuals like Deborah are frequently mentioned for their positive impact. Even amidst some remarks about the hotel's age, the outstanding service from the team significantly enhances the overall guest experience.
Beds receive mixed reviews with many guests finding them comfortable. However, there are mentions of uncomfortable pillows and bed sizes that could be more accommodating. Exceptions aside, most guests report a restful stay due to the comfort of the beds.
Overall, the Hilton Garden Inn Albany Airport is highly valued for its prime location, comfortable rooms and excellent staff service, making it a practical and pleasant choice for travelers seeking convenience near Albany Airport.
Tru By Hilton Albany Airport, NY offers a highly convenient location for travelers, particularly those using Albany Airport, which is just minutes away. The hotel's peaceful surroundings, free shuttle service and close proximity to shopping areas make it an excellent choice for both business and leisure visitors. Modern amenities join the prime location to create an overall pleasant experience.
Breakfast at the hotel is generously praised for its quality and variety, featuring 24-hour coffee, cocoa and tea. While occasional comments point to a need for more vegetarian options and better restocking during peak times, the general consensus is that the breakfast is a standout feature, complemented by friendly and attentive staff.
Rooms at Tru By Hilton Albany Airport are consistently described as clean and comfortable. Beds are frequently noted for their comfort with many guests enjoying restful sleep. Though some rooms are smaller and a few guests experienced noise issues, the overall impression is positive with many appreciating the simple and clean design.
Cleanliness is a prominent advantage of the hotel, from the spotless lobby to the well-maintained rooms. The modern design and airy ambiance further enhance guest satisfaction, despite occasional critiques regarding certain areas.
The staff receives high accolades for their professionalism, friendliness and exceptional service. Guests frequently mention specific employees for their outstanding support, emphasizing the welcoming and helpful atmosphere.
The gym is well-appreciated, equipped with excellent and new gear and open 24 hours a day. Guests value the clean and well-stocked facilities, though some mention that the gym is a bit small. The presence of a small but clean pool also adds to the hotel's amenity offerings, despite occasional feedback on its depth and water temperature.
In summary, Tru By Hilton Albany Airport, NY boasts a combination of convenience, cleanliness and excellent service, making it a favored choice for travelers seeking comfort near Albany Airport.
The Staybridge Suites Albany Wolf Rd-Colonie Center by IHG is a highly recommended destination for both leisure and business travelers, celebrated for its prime location, comprehensive amenities, and exceptional service. Guests consistently applaud the hotel's central position in Albany, which provides easy access to major highways, the airport, and the nearby Colonie Center Mall, enhancing convenience for shopping and dining. Despite its proximity to bustling areas, it manages to offer a peaceful and clean environment, further enriched by beautiful architecture and meticulous maintenance.
The dining experience at the hotel is another standout feature. Guests highlight the breakfast buffet as top-notch, with a wide variety of high-quality options that exceed typical hotel offerings. The complimentary dinners on weekdays, complete with beer and wine, receive equally positive feedback for their value and contribution to a welcoming atmosphere.
The rooms are noted for their modernity, cleanliness, and spaciousness, equipped with amenities that provide a home-like experience. The accommodations are particularly suitable for families, offering separate living spaces and kitchenettes, while also featuring comfortable king-sized beds that enhance sleep quality.
Cleanliness across the hotel is exceptional, with guests praising the immaculate conditions from rooms to public areas. The staff's friendliness and professionalism amplify the positive experience, ensuring a warm and inviting atmosphere with attentive service.
The hotel's gym, pool, and hot tub facilities are well-maintained and cater to guests' fitness and relaxation needs, adding to the property's appeal. Standard amenities such as complimentary parking, shuttle services, and business-friendly features, like laundry facilities and a supportive environment for extended stays, make it an ideal choice for business travelers.