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Accessible Hotels with Parking in Troy
37 HOTELS IN AND AROUND TROYRanking can be influenced by the commissions we receive.20 hotels nearby!
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Summary of reviews
The Crowne Plaza Albany - The Desmond Hotel is highly regarded for its exceptional location, strategic positioning, and easy access to various points of interest in the Albany area. With its close proximity to Albany International Airport and major interstates, the hotel offers convenience for both leisure and business travelers, enhanced further by a reliable shuttle service. The location balances accessibility to downtown attractions while providing a tranquil atmosphere with ample parking facilities, making it ideal for exploring the Albany area.
Guests frequently commend the hotel's dining experiences, particularly highlighting the exceptional breakfast served in Mr. D's Restaurant, known for its delicious and fresh options. The dinner menu also receives praise for its affordability and variety, with the quality of food and service enhancing the overall stay. The hotel’s restaurant is well-noted for accommodating different dietary needs, adding to the positive impression.
The rooms at the Crowne Plaza Albany - The Desmond Hotel are consistently described as spacious, modern, and exceptionally clean, with comfortable beds and well-maintained bathrooms contributing to a restful experience. The welcoming and efficient hotel staff further enhance guest satisfaction, known for their professionalism and friendliness.
Cleanliness is a hallmark of the hotel, with both rooms and common areas maintained to high standards. The beautiful grounds, including a well-kept courtyard, add to the inviting ambience, enhancing the overall guest experience.
The hotel staff are highlighted as a major strength, known for their friendliness, professionalism, and willingness to accommodate guest needs. Specific staff members are often mentioned for their exemplary service, contributing to a seamless check-in process and a comfortable stay.
The gym facilities receive positive reviews for their extensive offerings and spaciousness, while the pool, despite some mixed feedback, is appreciated for its location within the hotel’s appealing indoor area.
Parking is another positive aspect, with ample space and convenience appreciated, although it can become cramped when busy.
The hotel is also an attractive option for business travelers, thanks to its convenient amenities, such as the 24-hour shuttle service and well-equipped conference facilities. Guests appreciate the elegant ambiance and practical dining options, which complement their business needs.
Overall, the Crowne Plaza Albany - The Desmond Hotel delivers a welcoming, comfortable, and high-quality experience, making it a preferred choice for travelers seeking excellent service and accommodation in the Albany area.
Guests frequently commend the hotel's dining experiences, particularly highlighting the exceptional breakfast served in Mr. D's Restaurant, known for its delicious and fresh options. The dinner menu also receives praise for its affordability and variety, with the quality of food and service enhancing the overall stay. The hotel’s restaurant is well-noted for accommodating different dietary needs, adding to the positive impression.
The rooms at the Crowne Plaza Albany - The Desmond Hotel are consistently described as spacious, modern, and exceptionally clean, with comfortable beds and well-maintained bathrooms contributing to a restful experience. The welcoming and efficient hotel staff further enhance guest satisfaction, known for their professionalism and friendliness.
Cleanliness is a hallmark of the hotel, with both rooms and common areas maintained to high standards. The beautiful grounds, including a well-kept courtyard, add to the inviting ambience, enhancing the overall guest experience.
The hotel staff are highlighted as a major strength, known for their friendliness, professionalism, and willingness to accommodate guest needs. Specific staff members are often mentioned for their exemplary service, contributing to a seamless check-in process and a comfortable stay.
The gym facilities receive positive reviews for their extensive offerings and spaciousness, while the pool, despite some mixed feedback, is appreciated for its location within the hotel’s appealing indoor area.
Parking is another positive aspect, with ample space and convenience appreciated, although it can become cramped when busy.
The hotel is also an attractive option for business travelers, thanks to its convenient amenities, such as the 24-hour shuttle service and well-equipped conference facilities. Guests appreciate the elegant ambiance and practical dining options, which complement their business needs.
Overall, the Crowne Plaza Albany - The Desmond Hotel delivers a welcoming, comfortable, and high-quality experience, making it a preferred choice for travelers seeking excellent service and accommodation in the Albany area.
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Honeymoon
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Summary of reviews
The Albany Plaza Hotel presents a mixed bag of experiences for travelers with notable strengths and significant areas needing improvement. Strategically located near Albany Airport and key city areas, the hotel is highly convenient for both leisure and business travelers, offering easy access to public transport, the city center, shopping areas and a variety of restaurants. Guests appreciate this prime positioning right off the highway, despite some expressing concerns about the cleanliness and safety of the surrounding neighborhood.
Breakfast at the hotel receives mixed reviews. Positive remarks highlight the thoughtful organization during Covid-19, satisfactory options like waffles, coffee, fruits, cereals and beverages. However, many guests find the spread limited, the quality sub-standard and the use of plastic utensils and dim breakfast area unappealing. Issues such as late service and restricted portions were mentioned, leaving room for significant improvement in the breakfast experience.
The rooms are spacious with comfortable beds, which many guests appreciated. However, there are consistent complaints about outdated decor, rundown conditions, cleanliness issues and occasional bug encounters. Several reviews mention dirty carpets, unsanitary bathrooms and unpleasant odors, suggesting a strong need for renovations and updates to meet expected standards.
Cleanliness appears to be a major issue throughout the hotel with frequent reports of dirt, unpleasant odors and generally neglected conditions. Guests have commented on dirty carpets, stained mattresses and unclean bedding with hallways described as dark and dirty. Significant dissatisfaction is noted regarding the overall upkeep and value for money offered by the hotel.
Staff interactions vary widely; many guests praise the friendly and helpful nature of the management, breakfast team and housekeeping. However, numerous complaints about rude and unprofessional behavior, particularly from front desk staff and some night reception personnel, have marred many guests' experiences.
Free Wi-Fi is provided, but connectivity issues are common with many guests experiencing slow speeds and frequent disconnections, disrupting their internet use. Despite being a free feature, it doesn't meet the satisfaction levels expected by many travelers.
Parking feedback is mixed; while the main lot provides some sense of security, the location and condition of the parking area, described as full of potholes and trash, have led to safety concerns. Although parking is generally available, maintenance and management improvements are necessary.
In summary, while the Albany Plaza Hotel offers a convenient location and comfortable beds, significant improvements in cleanliness, room updates, breakfast quality, staff professionalism, Wi-Fi connectivity and parking maintenance are needed to enhance the overall guest experience.
Breakfast at the hotel receives mixed reviews. Positive remarks highlight the thoughtful organization during Covid-19, satisfactory options like waffles, coffee, fruits, cereals and beverages. However, many guests find the spread limited, the quality sub-standard and the use of plastic utensils and dim breakfast area unappealing. Issues such as late service and restricted portions were mentioned, leaving room for significant improvement in the breakfast experience.
The rooms are spacious with comfortable beds, which many guests appreciated. However, there are consistent complaints about outdated decor, rundown conditions, cleanliness issues and occasional bug encounters. Several reviews mention dirty carpets, unsanitary bathrooms and unpleasant odors, suggesting a strong need for renovations and updates to meet expected standards.
Cleanliness appears to be a major issue throughout the hotel with frequent reports of dirt, unpleasant odors and generally neglected conditions. Guests have commented on dirty carpets, stained mattresses and unclean bedding with hallways described as dark and dirty. Significant dissatisfaction is noted regarding the overall upkeep and value for money offered by the hotel.
Staff interactions vary widely; many guests praise the friendly and helpful nature of the management, breakfast team and housekeeping. However, numerous complaints about rude and unprofessional behavior, particularly from front desk staff and some night reception personnel, have marred many guests' experiences.
Free Wi-Fi is provided, but connectivity issues are common with many guests experiencing slow speeds and frequent disconnections, disrupting their internet use. Despite being a free feature, it doesn't meet the satisfaction levels expected by many travelers.
Parking feedback is mixed; while the main lot provides some sense of security, the location and condition of the parking area, described as full of potholes and trash, have led to safety concerns. Although parking is generally available, maintenance and management improvements are necessary.
In summary, while the Albany Plaza Hotel offers a convenient location and comfortable beds, significant improvements in cleanliness, room updates, breakfast quality, staff professionalism, Wi-Fi connectivity and parking maintenance are needed to enhance the overall guest experience.
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Enjoy this ideal and quiet setting just a few minutes from Albany's restaurants, shops and business corporations.
Summary of reviews
The Hilton Garden Inn Albany Airport is highly regarded for its exceptional location, which offers unparalleled convenience for travelers using the nearby airport, just a mere three-minute shuttle ride away. Guests frequently highlight the ease of access with the airport shuttle service and the presence of airport parking adds an extra layer of convenience. Positioned strategically, the hotel is also close to stores, restaurants and major highways, making it suitable for both leisure and business travelers.
Rooms are generally praised for being spacious and comfortable, often noted for their cleanliness and range of amenities. Despite some concerns about dated interiors and occasional maintenance issues, the overall impression is positive with guests appreciating the quiet environment and the on-site dining options.
The breakfast experience yields mixed reviews. While some guests enjoy the quality and friendly service, there are common complaints regarding the cost and confusion over pricing. The lack of complimentary options and the perceived value of the continental breakfast are areas that could benefit from improvement. Nonetheless, the helpful and courteous staff manage to enhance the breakfast experience for many guests.
Cleanliness at the hotel receives a favorable mention overall with many guests finding the property well-maintained and sanitized. The staff’s friendliness and the comfortable, quiet rooms contribute positively to guest experiences. Some critiques point to areas needing deeper cleaning, such as carpets and bathrooms and issues like odor and malfunctioning fixtures. Despite these, the general sentiment is positive with special mention of the accommodating staff.
The hotel's staff stands out for their friendly, helpful and professional service. Guests often highlight the pleasant interactions and the ready assistance offered by the team, especially the front desk and shuttle service staff. Specific individuals like Deborah are frequently mentioned for their positive impact. Even amidst some remarks about the hotel's age, the outstanding service from the team significantly enhances the overall guest experience.
Beds receive mixed reviews with many guests finding them comfortable. However, there are mentions of uncomfortable pillows and bed sizes that could be more accommodating. Exceptions aside, most guests report a restful stay due to the comfort of the beds.
Overall, the Hilton Garden Inn Albany Airport is highly valued for its prime location, comfortable rooms and excellent staff service, making it a practical and pleasant choice for travelers seeking convenience near Albany Airport.
Rooms are generally praised for being spacious and comfortable, often noted for their cleanliness and range of amenities. Despite some concerns about dated interiors and occasional maintenance issues, the overall impression is positive with guests appreciating the quiet environment and the on-site dining options.
The breakfast experience yields mixed reviews. While some guests enjoy the quality and friendly service, there are common complaints regarding the cost and confusion over pricing. The lack of complimentary options and the perceived value of the continental breakfast are areas that could benefit from improvement. Nonetheless, the helpful and courteous staff manage to enhance the breakfast experience for many guests.
Cleanliness at the hotel receives a favorable mention overall with many guests finding the property well-maintained and sanitized. The staff’s friendliness and the comfortable, quiet rooms contribute positively to guest experiences. Some critiques point to areas needing deeper cleaning, such as carpets and bathrooms and issues like odor and malfunctioning fixtures. Despite these, the general sentiment is positive with special mention of the accommodating staff.
The hotel's staff stands out for their friendly, helpful and professional service. Guests often highlight the pleasant interactions and the ready assistance offered by the team, especially the front desk and shuttle service staff. Specific individuals like Deborah are frequently mentioned for their positive impact. Even amidst some remarks about the hotel's age, the outstanding service from the team significantly enhances the overall guest experience.
Beds receive mixed reviews with many guests finding them comfortable. However, there are mentions of uncomfortable pillows and bed sizes that could be more accommodating. Exceptions aside, most guests report a restful stay due to the comfort of the beds.
Overall, the Hilton Garden Inn Albany Airport is highly valued for its prime location, comfortable rooms and excellent staff service, making it a practical and pleasant choice for travelers seeking convenience near Albany Airport.
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Summary of reviews
Tru By Hilton Albany Airport, NY offers a highly convenient location for travelers, particularly those using Albany Airport, which is just minutes away. The hotel's peaceful surroundings, free shuttle service and close proximity to shopping areas make it an excellent choice for both business and leisure visitors. Modern amenities join the prime location to create an overall pleasant experience.
Breakfast at the hotel is generously praised for its quality and variety, featuring 24-hour coffee, cocoa and tea. While occasional comments point to a need for more vegetarian options and better restocking during peak times, the general consensus is that the breakfast is a standout feature, complemented by friendly and attentive staff.
Rooms at Tru By Hilton Albany Airport are consistently described as clean and comfortable. Beds are frequently noted for their comfort with many guests enjoying restful sleep. Though some rooms are smaller and a few guests experienced noise issues, the overall impression is positive with many appreciating the simple and clean design.
Cleanliness is a prominent advantage of the hotel, from the spotless lobby to the well-maintained rooms. The modern design and airy ambiance further enhance guest satisfaction, despite occasional critiques regarding certain areas.
The staff receives high accolades for their professionalism, friendliness and exceptional service. Guests frequently mention specific employees for their outstanding support, emphasizing the welcoming and helpful atmosphere.
The gym is well-appreciated, equipped with excellent and new gear and open 24 hours a day. Guests value the clean and well-stocked facilities, though some mention that the gym is a bit small. The presence of a small but clean pool also adds to the hotel's amenity offerings, despite occasional feedback on its depth and water temperature.
In summary, Tru By Hilton Albany Airport, NY boasts a combination of convenience, cleanliness and excellent service, making it a favored choice for travelers seeking comfort near Albany Airport.
Breakfast at the hotel is generously praised for its quality and variety, featuring 24-hour coffee, cocoa and tea. While occasional comments point to a need for more vegetarian options and better restocking during peak times, the general consensus is that the breakfast is a standout feature, complemented by friendly and attentive staff.
Rooms at Tru By Hilton Albany Airport are consistently described as clean and comfortable. Beds are frequently noted for their comfort with many guests enjoying restful sleep. Though some rooms are smaller and a few guests experienced noise issues, the overall impression is positive with many appreciating the simple and clean design.
Cleanliness is a prominent advantage of the hotel, from the spotless lobby to the well-maintained rooms. The modern design and airy ambiance further enhance guest satisfaction, despite occasional critiques regarding certain areas.
The staff receives high accolades for their professionalism, friendliness and exceptional service. Guests frequently mention specific employees for their outstanding support, emphasizing the welcoming and helpful atmosphere.
The gym is well-appreciated, equipped with excellent and new gear and open 24 hours a day. Guests value the clean and well-stocked facilities, though some mention that the gym is a bit small. The presence of a small but clean pool also adds to the hotel's amenity offerings, despite occasional feedback on its depth and water temperature.
In summary, Tru By Hilton Albany Airport, NY boasts a combination of convenience, cleanliness and excellent service, making it a favored choice for travelers seeking comfort near Albany Airport.
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Summary of reviews
Hampton Inn & Suites Albany-Downtown garners generally positive reviews across multiple categories, making it a highly recommended choice for various types of travelers. Located in the heart of downtown Albany, the hotel is praised for its proximity to major attractions, including entertainment venues like MVP Arena and Palace Theater. Guests appreciate the convenience of being within walking distance to numerous dining and nightlife options, as well as easy access to transportation hubs.
Breakfast offerings are well-received with a diverse and fresh selection frequently highlighted as a major perk. The on-site dining options, including the highly-rated dp Brasserie and Yono's, add a fine dining experience with the convenience of discounted meals for guests.
Rooms are a strong point, noted for their spaciousness, cleanliness and comfort, particularly the very comfortable beds. However, some guests mention the decor is a bit outdated and suggest that updates and renovations could further enhance guest satisfaction.
Cleanliness is consistently praised with very clean and well-maintained facilities and a friendly, accommodating cleaning staff. The hotel’s cleanliness significantly contributes to the positive ambiance and overall comfort.
The staff at Hampton Inn & Suites Albany-Downtown receive high marks for their exceptional friendliness and helpfulness, enhancing the guest experience across the board. From the front desk to housekeeping, the professional and courteous service is frequently mentioned as a standout feature.
Family travelers find the hotel to be welcoming and accommodating with spacious family rooms and convenient options like early check-in. For those interested in Albany's vibrant nightlife, the hotel's central location offers easy access to various bars and restaurants, adding to the overall experience.
The beds receive high praise for their comfort, contributing to restful nights for guests. Overall, while the hotel is not brand new and has some decor and furnishings that reflect its age, it offers a clean, functional and convenient stay. The added security of valet parking, the convenience for business travelers and the hotel’s accessibility features further bolster its appeal for a diverse range of guests.
However, there are areas for improvement, particularly with the Wi-Fi service, which has received mixed reviews and the valet parking fee, which some guests feel is too high. Despite these minor issues, the Hampton Inn & Suites Albany-Downtown stands out for providing a comfortable, convenient and pleasant stay in the heart of Albany.
Breakfast offerings are well-received with a diverse and fresh selection frequently highlighted as a major perk. The on-site dining options, including the highly-rated dp Brasserie and Yono's, add a fine dining experience with the convenience of discounted meals for guests.
Rooms are a strong point, noted for their spaciousness, cleanliness and comfort, particularly the very comfortable beds. However, some guests mention the decor is a bit outdated and suggest that updates and renovations could further enhance guest satisfaction.
Cleanliness is consistently praised with very clean and well-maintained facilities and a friendly, accommodating cleaning staff. The hotel’s cleanliness significantly contributes to the positive ambiance and overall comfort.
The staff at Hampton Inn & Suites Albany-Downtown receive high marks for their exceptional friendliness and helpfulness, enhancing the guest experience across the board. From the front desk to housekeeping, the professional and courteous service is frequently mentioned as a standout feature.
Family travelers find the hotel to be welcoming and accommodating with spacious family rooms and convenient options like early check-in. For those interested in Albany's vibrant nightlife, the hotel's central location offers easy access to various bars and restaurants, adding to the overall experience.
The beds receive high praise for their comfort, contributing to restful nights for guests. Overall, while the hotel is not brand new and has some decor and furnishings that reflect its age, it offers a clean, functional and convenient stay. The added security of valet parking, the convenience for business travelers and the hotel’s accessibility features further bolster its appeal for a diverse range of guests.
However, there are areas for improvement, particularly with the Wi-Fi service, which has received mixed reviews and the valet parking fee, which some guests feel is too high. Despite these minor issues, the Hampton Inn & Suites Albany-Downtown stands out for providing a comfortable, convenient and pleasant stay in the heart of Albany.
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Holiday Inn Express & Suites - Albany Airport - Wolf Road by IHG7.6 km from Troy
Hotel in Albany NY
8.1
Very GoodFrom $123
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Summary of reviews
The Holiday Inn Express & Suites - Albany Airport - Wolf Road by IHG, consistently receives high praise for its prime location, situated near Albany International Airport and close to an array of restaurants, grocery stores and shopping centers, including a nearby mall. Its strategic position near I-87 provides quick and easy access to downtown Albany and other attractions, making it an excellent choice for both leisure and business travelers.
Guests have a largely positive experience with the hotel's breakfast offerings, appreciating the variety and quality of options available. The hot breakfast items, such as bacon and eggs, are specifically praised for being well-cooked and delicious. The breakfast setup is noted for its convenience with a spacious dining area and attentive staff ensuring everything is well-stocked.
The hotel's rooms stand out for their cleanliness and modern furnishings. Visitors frequently highlight the spaciousness and comfort of the accommodations, particularly the comfortable beds and well-appointed bathrooms. Despite occasional minor issues, such as smoke smells or unwiped refrigerators, the overall experience reflects satisfaction with the room conditions. The proximity to the airport and local amenities further enhances the hotel's appeal.
Exceptional cleanliness is a hallmark of the guest experience at Holiday Inn Express & Suites. The modern decor and well-maintained facilities contribute to a pleasant stay. Friendly and helpful staff add to the welcoming atmosphere, ensuring a pleasant and comfortable experience for guests.
The hotel's staff receives consistent commendations for their friendliness and attentiveness. Guests feel welcomed and well taken care of, thanks to the front desk associates and the outstanding service provided by the entire team.
The pool area, featuring an indoor heated pool, is generally praised as a good spot for kids and a nice feature of the hotel. Despite occasional concerns about cleanliness and chlorine levels, many guests find the pool experience enjoyable.
Parking at the hotel is noted for its convenience with a large parking lot providing ample space and ease of access. While there have been some remarks about tight parking spaces, the overall availability of parking mitigates significant inconvenience.
Lastly, the beds are frequently singled out for their comfort, contributing significantly to a restful and pleasant stay. Guests appreciate the clean and well-maintained bedding with the comfortable beds often being highlighted as a standout feature.
In summary, the Holiday Inn Express & Suites - Albany Airport - Wolf Road by IHG, excels in offering a prime location, high standards of cleanliness, comfortable rooms and exceptional service, making it a favored choice for travelers visiting the Albany area.
Guests have a largely positive experience with the hotel's breakfast offerings, appreciating the variety and quality of options available. The hot breakfast items, such as bacon and eggs, are specifically praised for being well-cooked and delicious. The breakfast setup is noted for its convenience with a spacious dining area and attentive staff ensuring everything is well-stocked.
The hotel's rooms stand out for their cleanliness and modern furnishings. Visitors frequently highlight the spaciousness and comfort of the accommodations, particularly the comfortable beds and well-appointed bathrooms. Despite occasional minor issues, such as smoke smells or unwiped refrigerators, the overall experience reflects satisfaction with the room conditions. The proximity to the airport and local amenities further enhances the hotel's appeal.
Exceptional cleanliness is a hallmark of the guest experience at Holiday Inn Express & Suites. The modern decor and well-maintained facilities contribute to a pleasant stay. Friendly and helpful staff add to the welcoming atmosphere, ensuring a pleasant and comfortable experience for guests.
The hotel's staff receives consistent commendations for their friendliness and attentiveness. Guests feel welcomed and well taken care of, thanks to the front desk associates and the outstanding service provided by the entire team.
The pool area, featuring an indoor heated pool, is generally praised as a good spot for kids and a nice feature of the hotel. Despite occasional concerns about cleanliness and chlorine levels, many guests find the pool experience enjoyable.
Parking at the hotel is noted for its convenience with a large parking lot providing ample space and ease of access. While there have been some remarks about tight parking spaces, the overall availability of parking mitigates significant inconvenience.
Lastly, the beds are frequently singled out for their comfort, contributing significantly to a restful and pleasant stay. Guests appreciate the clean and well-maintained bedding with the comfortable beds often being highlighted as a standout feature.
In summary, the Holiday Inn Express & Suites - Albany Airport - Wolf Road by IHG, excels in offering a prime location, high standards of cleanliness, comfortable rooms and exceptional service, making it a favored choice for travelers visiting the Albany area.
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Summary of reviews
The Hilton Albany enjoys a prime central location in Albany, attracting guests for various events and attractions. Visitors appreciate its convenience for attending concerts at MVP Arena, the Palace Theater and exploring the state's Capitol with a vibrant array of nearby restaurants and sights enhancing the travel experience. The hotel is commended for its friendly and helpful staff, bolstering praise for cleanliness and comfort despite its age. Guests also value the onsite restaurant for its well-received breakfast options, contributing to an overall positive stay.
The breakfast experience, however, receives mixed feedback. While convenient and varied items such as croissants are praised, the high cost and inconsistent quality detract from the experience for some guests. The dinner offerings also reflect a similar sentiment, being serviceable but limited with elevated prices not always matching the quality.
Room reviews are varied with positive comments focusing on spaciousness, comfort of the large beds and city views. Nevertheless, issues with cleanliness, maintenance, outdated decor and small bathroom sizes are noted by several guests, highlighting a need for improvement in these areas.
Cleanliness issues extend beyond the rooms to the hotel's general maintenance with reports of dirty common areas, peeling paint and inadequate housekeeping. Some guests found their rooms very clean and comfortable due to the hardworking staff, but overall, significant improvements in maintenance and cleaning routines are necessary.
The staff typically receive high marks for being friendly, helpful and accommodating. Notable mentions include specific staff members like Angelo for exemplary service. However, inconsistency among staff behavior with some being described as rude or uncommunicative, suggests a need for better uniformity in customer service.
Parking at the Hilton Albany is found to be convenient and well-located, but the additional cost and difficulties with accessing the garage are occasional issues. Clearer instructions and better signage could enhance guest satisfaction in this area.
Despite some negative points, the hotel's beds receive consistent praise for their comfort, providing guests with a restful night's sleep. Overall, the Hilton Albany stands out for its unbeatable location, excellent service and comfortable accommodations, though it requires attention to cleanliness and maintenance to fully meet guest expectations.
The breakfast experience, however, receives mixed feedback. While convenient and varied items such as croissants are praised, the high cost and inconsistent quality detract from the experience for some guests. The dinner offerings also reflect a similar sentiment, being serviceable but limited with elevated prices not always matching the quality.
Room reviews are varied with positive comments focusing on spaciousness, comfort of the large beds and city views. Nevertheless, issues with cleanliness, maintenance, outdated decor and small bathroom sizes are noted by several guests, highlighting a need for improvement in these areas.
Cleanliness issues extend beyond the rooms to the hotel's general maintenance with reports of dirty common areas, peeling paint and inadequate housekeeping. Some guests found their rooms very clean and comfortable due to the hardworking staff, but overall, significant improvements in maintenance and cleaning routines are necessary.
The staff typically receive high marks for being friendly, helpful and accommodating. Notable mentions include specific staff members like Angelo for exemplary service. However, inconsistency among staff behavior with some being described as rude or uncommunicative, suggests a need for better uniformity in customer service.
Parking at the Hilton Albany is found to be convenient and well-located, but the additional cost and difficulties with accessing the garage are occasional issues. Clearer instructions and better signage could enhance guest satisfaction in this area.
Despite some negative points, the hotel's beds receive consistent praise for their comfort, providing guests with a restful night's sleep. Overall, the Hilton Albany stands out for its unbeatable location, excellent service and comfortable accommodations, though it requires attention to cleanliness and maintenance to fully meet guest expectations.
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Summary of reviews
Days Inn & Suites by Wyndham Albany offers a mix of benefits and drawbacks for its guests. Its strategic location near major highways, shopping centers, dining options and entertainment venues makes it a practical choice for travelers. The hotel’s proximity to Albany International Airport and institutions like UAlbany adds to its convenience. Guests appreciated the ample and secure parking, making it accommodating for those on road trips.
However, the breakfast experience often disappointed visitors with minimal offerings far from the advertised full meal, creating a negligible breakfast option compared to expectations.
Room reviews were varied; while some praised the spaciousness and comfort of the beds, many found significant cleanliness issues. Reports of stains, odors, pests and general poor maintenance were recurrent, detracting from the overall experience. The hotel’s cleanliness problems extended to common areas, intensifying concerns about hygiene and upkeep.
Staff interactions received mixed feedback. Some guests experienced friendly and helpful service, while others faced unprofessional behavior and uncooperative attitudes from certain staff members. This inconsistency in service contributed to varied guest experiences.
The Wi-Fi service also drew mixed reactions. While some guests found the connection reliable and fast, others faced poor or non-existent connectivity.
For families, the hotel offered spacious suites and proximity to attractions, making it a viable choice for family vacations. However, concerns about noise and safety, including police activity, were raised, indicating that families might need to be cautious.
Finally, despite being a budget-friendly option and providing good value for money in some cases, many guests felt that the hotel did not meet the standards expected of a Wyndham property. The overall condition suggested the need for significant renovations to align with its rating and brand association.
In conclusion, while Days Inn & Suites by Wyndham Albany has its advantages in terms of location and pricing, consistent issues with cleanliness, maintenance and service quality may make it less appealing for some travelers.
However, the breakfast experience often disappointed visitors with minimal offerings far from the advertised full meal, creating a negligible breakfast option compared to expectations.
Room reviews were varied; while some praised the spaciousness and comfort of the beds, many found significant cleanliness issues. Reports of stains, odors, pests and general poor maintenance were recurrent, detracting from the overall experience. The hotel’s cleanliness problems extended to common areas, intensifying concerns about hygiene and upkeep.
Staff interactions received mixed feedback. Some guests experienced friendly and helpful service, while others faced unprofessional behavior and uncooperative attitudes from certain staff members. This inconsistency in service contributed to varied guest experiences.
The Wi-Fi service also drew mixed reactions. While some guests found the connection reliable and fast, others faced poor or non-existent connectivity.
For families, the hotel offered spacious suites and proximity to attractions, making it a viable choice for family vacations. However, concerns about noise and safety, including police activity, were raised, indicating that families might need to be cautious.
Finally, despite being a budget-friendly option and providing good value for money in some cases, many guests felt that the hotel did not meet the standards expected of a Wyndham property. The overall condition suggested the need for significant renovations to align with its rating and brand association.
In conclusion, while Days Inn & Suites by Wyndham Albany has its advantages in terms of location and pricing, consistent issues with cleanliness, maintenance and service quality may make it less appealing for some travelers.
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Summary of reviews
The Hilton Garden Inn Albany Medical Center is highly favored by guests for its exceptional location and comfort. Situated directly across from the Albany Medical Center, it offers unparalleled accessibility via covered walkways, ideal for visitors attending medical appointments or visiting loved ones. It is conveniently located in a vibrant downtown area with attractions such as Washington Park and NY State Museum, along with a variety of dining options including an on-site sports bar and Starbucks. The hotel is praised for its cleanliness, quiet atmosphere, and comfortable rooms equipped with modern amenities like fridges and microwaves.
Breakfast service at the Hilton Garden Inn is well-regarded, with many guests noting the quality and value of offerings, including fresh fruit and made-to-order eggs. The staff enhance the breakfast experience with their pleasant demeanor, receiving consistent praise for their helpfulness and efficiency. Additionally, reviews highlight the hotel's cleanliness as being exceptional, complimenting the spotless rooms and well-maintained facilities. The hotel's staff are recognized for their friendliness and professionalism, often going above and beyond to assist guests, contributing to a warm and hospitable environment.
Parking at the Hilton Garden Inn is convenient, featuring free and secure parking options, adding to the overall ease of access and positive guest experience. Families appreciate the welcoming atmosphere and strategic location, seamlessly connected to the Albany Medical Center. The indoor pool is a hit among younger guests, and the spacious accommodations cater to family needs. The comfort of the beds often garners commendation, contributing to a restful night's sleep enhanced by comfortable pillows.
While occasionally mentioned as having dated decor, the hotel frequently exceeds guest expectations for its three-star rating, sometimes being likened to offering five-star service at a three-star rate. The location, quality service, and accommodations make it a practical choice for both leisure and business travelers, especially those with medical-related needs. Overall, the Hilton Garden Inn Albany Medical Center delivers consistently on comfort, cleanliness, and convenience, affirming it as a favored choice for visitors to Albany.
Breakfast service at the Hilton Garden Inn is well-regarded, with many guests noting the quality and value of offerings, including fresh fruit and made-to-order eggs. The staff enhance the breakfast experience with their pleasant demeanor, receiving consistent praise for their helpfulness and efficiency. Additionally, reviews highlight the hotel's cleanliness as being exceptional, complimenting the spotless rooms and well-maintained facilities. The hotel's staff are recognized for their friendliness and professionalism, often going above and beyond to assist guests, contributing to a warm and hospitable environment.
Parking at the Hilton Garden Inn is convenient, featuring free and secure parking options, adding to the overall ease of access and positive guest experience. Families appreciate the welcoming atmosphere and strategic location, seamlessly connected to the Albany Medical Center. The indoor pool is a hit among younger guests, and the spacious accommodations cater to family needs. The comfort of the beds often garners commendation, contributing to a restful night's sleep enhanced by comfortable pillows.
While occasionally mentioned as having dated decor, the hotel frequently exceeds guest expectations for its three-star rating, sometimes being likened to offering five-star service at a three-star rate. The location, quality service, and accommodations make it a practical choice for both leisure and business travelers, especially those with medical-related needs. Overall, the Hilton Garden Inn Albany Medical Center delivers consistently on comfort, cleanliness, and convenience, affirming it as a favored choice for visitors to Albany.
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Summary of reviews
Days Inn by Wyndham Albany SUNY benefits from an exceptionally convenient location, making it ideal for a variety of travelers. Positioned directly across from SUNY Albany, it provides easy access to major highways, downtown Albany and nearby attractions such as Crossgates Mall and MVP Arena. The presence of numerous dining options and a nearby bus stop further enhance its appeal to visitors. Its quiet and safe neighborhood combined with practical parking solutions make it a fitting choice for short and extended stays alike.
While the breakfast offerings are considered modest and basic, guests appreciate that it is included in the room price. However, there is a general consensus that the selection could be expanded to offer more variety and healthier options. The current spread typically includes bagels, toast, pre-packaged muffins, coffee and juice, which can be sufficient for some but leaves others wanting more.
The rooms provide a comfortable experience for many with highlights including spaciousness, cleanliness and comfortable beds. However, the decor and facilities appear dated and some issues such as musty odors, non-functional air conditioning and occasional cleanliness shortcomings are noted. Despite these drawbacks, the rooms serve their purpose, particularly for short stays.
Cleanliness receives mixed reviews. Many guests find their rooms clean and well-maintained with detailed daily cleaning and attentive housekeeping staff as positive points. However, there are areas requiring improvement, such as musty smells, cigarette odors and instances of mold and grime in bathrooms.
The staff at Days Inn by Wyndham Albany SUNY are a standout feature, frequently praised for their friendliness, helpfulness and professional demeanor. The front desk and management receive specific commendations, significantly contributing to a pleasant stay for many guests. While some isolated issues with customer service are noted, the overall sentiment towards the staff remains highly positive.
WiFi connectivity experiences are mixed with many guests finding it strong and reliable, while others report weak signals and slow speeds, particularly in rooms farther from the router.
The parking facilities receive high praise with ample and free parking consistently available. Guests appreciate the convenience and cost-effectiveness this feature adds to their stay, despite minor comments about lighting and tight spaces.
Bed quality varies with many guests enjoying comfortable beds and great pillows, though some note inconsistencies such as sagging mattresses and thin blankets. While the beds generally meet basic needs, improvements in mattress support and bedding consistency could enhance guest comfort.
The hotel is noted for its accessibility features, including wheelchair accessible rooms and bathrooms and strategic location. However, the lack of an elevator is a downside for wheelchair accessibility. Overall, these features make Days Inn by Wyndham Albany SUNY a commendable option for guests with disabilities.
In summary, Days Inn by Wyndham Albany SUNY offers a strategically located, comfortable stay with friendly staff and convenient amenities, though there are areas for improvement, particularly in breakfast variety, room updates and bed quality.
While the breakfast offerings are considered modest and basic, guests appreciate that it is included in the room price. However, there is a general consensus that the selection could be expanded to offer more variety and healthier options. The current spread typically includes bagels, toast, pre-packaged muffins, coffee and juice, which can be sufficient for some but leaves others wanting more.
The rooms provide a comfortable experience for many with highlights including spaciousness, cleanliness and comfortable beds. However, the decor and facilities appear dated and some issues such as musty odors, non-functional air conditioning and occasional cleanliness shortcomings are noted. Despite these drawbacks, the rooms serve their purpose, particularly for short stays.
Cleanliness receives mixed reviews. Many guests find their rooms clean and well-maintained with detailed daily cleaning and attentive housekeeping staff as positive points. However, there are areas requiring improvement, such as musty smells, cigarette odors and instances of mold and grime in bathrooms.
The staff at Days Inn by Wyndham Albany SUNY are a standout feature, frequently praised for their friendliness, helpfulness and professional demeanor. The front desk and management receive specific commendations, significantly contributing to a pleasant stay for many guests. While some isolated issues with customer service are noted, the overall sentiment towards the staff remains highly positive.
WiFi connectivity experiences are mixed with many guests finding it strong and reliable, while others report weak signals and slow speeds, particularly in rooms farther from the router.
The parking facilities receive high praise with ample and free parking consistently available. Guests appreciate the convenience and cost-effectiveness this feature adds to their stay, despite minor comments about lighting and tight spaces.
Bed quality varies with many guests enjoying comfortable beds and great pillows, though some note inconsistencies such as sagging mattresses and thin blankets. While the beds generally meet basic needs, improvements in mattress support and bedding consistency could enhance guest comfort.
The hotel is noted for its accessibility features, including wheelchair accessible rooms and bathrooms and strategic location. However, the lack of an elevator is a downside for wheelchair accessibility. Overall, these features make Days Inn by Wyndham Albany SUNY a commendable option for guests with disabilities.
In summary, Days Inn by Wyndham Albany SUNY offers a strategically located, comfortable stay with friendly staff and convenient amenities, though there are areas for improvement, particularly in breakfast variety, room updates and bed quality.
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Accessible
Parking
Free Wi-Fi
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Dog Friendly
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Accessible
Family
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Summary of reviews
Park Manor Hotel enjoys a prime location in Clifton Park, nestled conveniently between Albany and Saratoga. Guests applaud its accessibility from major routes and proximity to a range of dining, shopping and essential stores, making it ideal for various types of stays. The hotel’s setting is particularly suited for relaxation, being both serene and comfortable. Pet-friendly policies and affordability further enhance its appeal.
The rooms at Park Manor Hotel are a standout feature, consistently praised for their spaciousness, cleanliness and stylish decor with contemporary and art deco elements. Guests appreciate the modern amenities, generous bed sizes and premium bedding, which contribute to restful sleep and a pleasant stay. Many find the accommodations to be on par with, if not exceeding, those of high-end destinations, particularly noting the feeling of new and upgraded facilities.
Guests find the overall cleanliness of the hotel commendable, often describing both the rooms and common areas as spotless and well-maintained. Recent renovations have imbued the property with a fresh and inviting atmosphere. However, it is important to note that there have been occasional reports of cleanliness issues, such as dirty bathrooms or unclean common areas, which can detract from the experience for some visitors.
The staff at Park Manor Hotel receive high marks for their friendliness and helpfulness. Reviews frequently commend the team for being welcoming, polite and attentive, often exceeding expectations to ensure a pleasant stay. While there are isolated incidents of service shortcomings, these are generally rare and do not overshadow the overwhelmingly positive guest service experiences.
The pool area, featuring a saltwater pool and a well-regarded jetted tub, is appreciated by some guests for its quiet and enjoyable environment. However, the pool's cleanliness and operational status can be inconsistent with reports of it being dirty, cold or unexpectedly closed. Guests are advised to check the pool's status prior to arrival.
Parking is another strong point for Park Manor Hotel with ample, well-lit and free parking spaces contributing to a hassle-free experience. The convenience of the parking facilities complements the hotel’s overall accessibility.
Regarding the breakfast offerings, the hotel falls short of expectations. Guests have expressed dissatisfaction with the lack of variety and quality, often describing the breakfast as meager and poorly organized. The breakfast service's timing was also problematic for some and improvements in this area could significantly enhance the overall guest experience.
In summary, Park Manor Hotel stands out for its excellent location, spacious and stylish rooms and exceptional service provided by its staff. While there are areas for improvement, particularly in breakfast offerings and some aspects of cleanliness, the hotel's positive attributes make it a popular choice for both leisure and business travelers.
The rooms at Park Manor Hotel are a standout feature, consistently praised for their spaciousness, cleanliness and stylish decor with contemporary and art deco elements. Guests appreciate the modern amenities, generous bed sizes and premium bedding, which contribute to restful sleep and a pleasant stay. Many find the accommodations to be on par with, if not exceeding, those of high-end destinations, particularly noting the feeling of new and upgraded facilities.
Guests find the overall cleanliness of the hotel commendable, often describing both the rooms and common areas as spotless and well-maintained. Recent renovations have imbued the property with a fresh and inviting atmosphere. However, it is important to note that there have been occasional reports of cleanliness issues, such as dirty bathrooms or unclean common areas, which can detract from the experience for some visitors.
The staff at Park Manor Hotel receive high marks for their friendliness and helpfulness. Reviews frequently commend the team for being welcoming, polite and attentive, often exceeding expectations to ensure a pleasant stay. While there are isolated incidents of service shortcomings, these are generally rare and do not overshadow the overwhelmingly positive guest service experiences.
The pool area, featuring a saltwater pool and a well-regarded jetted tub, is appreciated by some guests for its quiet and enjoyable environment. However, the pool's cleanliness and operational status can be inconsistent with reports of it being dirty, cold or unexpectedly closed. Guests are advised to check the pool's status prior to arrival.
Parking is another strong point for Park Manor Hotel with ample, well-lit and free parking spaces contributing to a hassle-free experience. The convenience of the parking facilities complements the hotel’s overall accessibility.
Regarding the breakfast offerings, the hotel falls short of expectations. Guests have expressed dissatisfaction with the lack of variety and quality, often describing the breakfast as meager and poorly organized. The breakfast service's timing was also problematic for some and improvements in this area could significantly enhance the overall guest experience.
In summary, Park Manor Hotel stands out for its excellent location, spacious and stylish rooms and exceptional service provided by its staff. While there are areas for improvement, particularly in breakfast offerings and some aspects of cleanliness, the hotel's positive attributes make it a popular choice for both leisure and business travelers.
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Parking
EV charging stations
Accessible
Pool
Indoor Pool
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Accessible
3 Star
From $145
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Business
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Summary of reviews
Tru by Hilton Albany Crossgates Mall enjoys a superb location near Crossgates Mall, providing easy access to shopping and dining options, while being conveniently close to major highways and downtown Albany. The hotel’s quiet setting, coupled with generally positive feedback on its cleanliness and amenities, makes it a preferred choice for both short stays and extended visits.
The breakfast offerings are a standout feature with guests frequently praising the wide variety and quality of the menu. Fresh fruit, hot options and grab-and-go items are commonly available and the unique experience of watching pancakes being made adds a fun element to the morning. However, some guests mentioned that breakfast items were not always replenished promptly.
Rooms at the hotel receive high marks for cleanliness, modern updates and spaciousness. The inclusion of amenities such as microwaves, fridges and coffee machines enhances the comfort of the guests. While a few reviews noted minor issues like an occasional unpleasant smell, most guests found the rooms to be well-maintained and comfortable.
Cleanliness throughout the hotel is broadly appreciated with many guests noting that the property feels well-maintained and tidy. The friendly and helpful staff significantly contribute to this positive impression, maintaining high standards in both customer service and adherence to COVID protocols.
The pool area receives varied feedback. While some guests appreciate the clean and refreshing pool that stays open until 11 PM, others report issues with water quality and temperature. Despite these concerns, the pool area offers enjoyable amenities like a pool table.
Beds at the hotel elicit mixed responses. While many guests find them comfortable, others describe them as either too hard or too soft. The quality of mattresses and pillows also attracted some criticism, indicating that comfort levels can vary based on individual preferences.
In summary, Tru by Hilton Albany Crossgates Mall offers a convenient location, excellent breakfast, clean and comfortable rooms and friendly staff, making it a strong choice for travelers, despite some areas for improvement with the pool and bed comfort.
The breakfast offerings are a standout feature with guests frequently praising the wide variety and quality of the menu. Fresh fruit, hot options and grab-and-go items are commonly available and the unique experience of watching pancakes being made adds a fun element to the morning. However, some guests mentioned that breakfast items were not always replenished promptly.
Rooms at the hotel receive high marks for cleanliness, modern updates and spaciousness. The inclusion of amenities such as microwaves, fridges and coffee machines enhances the comfort of the guests. While a few reviews noted minor issues like an occasional unpleasant smell, most guests found the rooms to be well-maintained and comfortable.
Cleanliness throughout the hotel is broadly appreciated with many guests noting that the property feels well-maintained and tidy. The friendly and helpful staff significantly contribute to this positive impression, maintaining high standards in both customer service and adherence to COVID protocols.
The pool area receives varied feedback. While some guests appreciate the clean and refreshing pool that stays open until 11 PM, others report issues with water quality and temperature. Despite these concerns, the pool area offers enjoyable amenities like a pool table.
Beds at the hotel elicit mixed responses. While many guests find them comfortable, others describe them as either too hard or too soft. The quality of mattresses and pillows also attracted some criticism, indicating that comfort levels can vary based on individual preferences.
In summary, Tru by Hilton Albany Crossgates Mall offers a convenient location, excellent breakfast, clean and comfortable rooms and friendly staff, making it a strong choice for travelers, despite some areas for improvement with the pool and bed comfort.
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