Travelodge by Wyndham Trois-Rivieres
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Summary of reviewsTravelodge by Wyndham Trois-Rivieres receives considerable praise for its strategic location, making downtown and a variety of local amenities easily accessible. Guests find the proximity to restaurants, shops, hospitals, supermarkets and the casino particularly convenient. Despite its closeness to industrial facilities, the overall sentiment is that the central location provides excellent value, especially for quick stopovers and specific city visits. Ample parking and a quieter setting away from main roads contribute positively to the stay.
Regarding breakfast, the inclusion is appreciated and while some guests found it varied and enjoyable, others noted the inconsistent quality and limited selection, particularly during the Covid-19 pandemic. Enhanced quality and variety could greatly improve guest satisfaction in this area.
The rooms at the hotel are noted for being spacious and equipped with amenities like a fridge and reliable Wi-Fi. Comfortable beds are a consistent highlight. However, cleanliness and maintenance are recurring concerns with guests reporting issues such as stained carpets, outdated furniture and unpleasant odors. Renovations and improved housekeeping would significantly enhance the overall guest experience.
Cleanliness is a mixed bag at the Travelodge with some guests praising clean sheets, towels and well-maintained rooms. However, many reports cite dirty carpets, outdated furnishings and overall neglect, including moldy bathrooms and unpleasant smells. Significant attention to detail and renovations are necessary to boost the guest experience regarding cleanliness.
The staff is frequently described as courteous, welcoming and helpful, contributing positively to many guests' experiences. However, there are instances of unprofessional behavior and inconsistency in service that could detract from the overall satisfaction.
Wi-Fi service is generally praised, though inconsistent availability and performance issues are reported by some guests. Addressing these connectivity problems would provide a more reliable internet experience for travelers.
The pool area suffers from mixed reviews. While its presence is appreciated, many guests have encountered closures, poor maintenance and issues with cleanliness and temperature. Improving these aspects could make the pool experience more enjoyable.
Comfortable beds are a highlight for many guests with clean and good-quality mattresses being mentioned. However, consistency in bed quality varies with some guests encountering hard, bouncy or sagging beds that detract from their comfort.
Overall, Travelodge by Wyndham Trois-Rivieres offers basic, decent accommodations that provide good value for money, especially for budget-conscious travelers. While the hotel has notable strengths in location and staff friendliness, addressing the inconsistencies in room quality, cleanliness and amenities would greatly enhance the overall guest experience. The hotel is particularly accommodating for pet owners, making it a favorable choice for travelers with dogs.
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Regarding breakfast, the inclusion is appreciated and while some guests found it varied and enjoyable, others noted the inconsistent quality and limited selection, particularly during the Covid-19 pandemic. Enhanced quality and variety could greatly improve guest satisfaction in this area.
The rooms at the hotel are noted for being spacious and equipped with amenities like a fridge and reliable Wi-Fi. Comfortable beds are a consistent highlight. However, cleanliness and maintenance are recurring concerns with guests reporting issues such as stained carpets, outdated furniture and unpleasant odors. Renovations and improved housekeeping would significantly enhance the overall guest experience.
Cleanliness is a mixed bag at the Travelodge with some guests praising clean sheets, towels and well-maintained rooms. However, many reports cite dirty carpets, outdated furnishings and overall neglect, including moldy bathrooms and unpleasant smells. Significant attention to detail and renovations are necessary to boost the guest experience regarding cleanliness.
The staff is frequently described as courteous, welcoming and helpful, contributing positively to many guests' experiences. However, there are instances of unprofessional behavior and inconsistency in service that could detract from the overall satisfaction.
Wi-Fi service is generally praised, though inconsistent availability and performance issues are reported by some guests. Addressing these connectivity problems would provide a more reliable internet experience for travelers.
The pool area suffers from mixed reviews. While its presence is appreciated, many guests have encountered closures, poor maintenance and issues with cleanliness and temperature. Improving these aspects could make the pool experience more enjoyable.
Comfortable beds are a highlight for many guests with clean and good-quality mattresses being mentioned. However, consistency in bed quality varies with some guests encountering hard, bouncy or sagging beds that detract from their comfort.
Overall, Travelodge by Wyndham Trois-Rivieres offers basic, decent accommodations that provide good value for money, especially for budget-conscious travelers. While the hotel has notable strengths in location and staff friendliness, addressing the inconsistencies in room quality, cleanliness and amenities would greatly enhance the overall guest experience. The hotel is particularly accommodating for pet owners, making it a favorable choice for travelers with dogs.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
About Travelodge by Wyndham Trois-Rivieres
License: 043131
Guest Reviews
Location
Despite being situated near industrial facilities like factories and mills, which some found less appealing due to noise and ambiance, the majority appreciate its easy access to major traffic lanes and primary roads. Travelers cited the location as ideal for those on a brief stopover or visiting specific destinations within the city. Additionally, the ample parking available and the quietness away from the main road contributed to a positive stay.
The mixed reviews on the surrounding industrial area contrast with the overall sentiment that the central location delivers excellent value for travelers looking to explore Trois-Rivières.
Breakfast
Some visitors found the breakfast to be quite good with a few even calling it excellent. These reviews were likely from guests who enjoyed the more varied options such as a combination of sweet and savory items or the well-loved outdoor pool experience adding a positive spin to their overall stay.
On the downside, numerous reviews lamented the limited selection and poor quality with complaints about items being cold or tasting strange. There were also issues during the Covid-19 pandemic when breakfast was served in inconvenient brown paper bags, which many found lacking and unsatisfying. Guests often expressed disappointment in the scant selection which sometimes only included a granola bar, yogurt and a juice box.
In summary, while the inclusion of breakfast is a significant plus for many, the execution seems inconsistent. Enhanced quality and variety in the breakfast menu could greatly improve guest satisfaction.
Rooms
However, the predominant sentiment from the reviews is that the rooms require significant updating and maintenance. Many guests have reported issues with cleanliness, highlighting stains on carpets, old and worn-out furniture and unpleasant odors. The rooms often have faulty equipment, such as non-functional air conditioning, heating problems and broken fixtures. Soundproofing is inadequate with noise from both external sources and thin walls being a recurrent complaint.
The overall condition of the rooms can be disappointing with some described as dirty, damp and outdated. Maintenance issues like clogged drains, broken showers and malfunctioning appliances are common. Despite some clean rooms, inconsistencies in housekeeping standards detract from the overall experience, leading to dissatisfaction among many guests.
In summary, while Travelodge by Wyndham Trois-Rivieres offers some comfortable and spacious accommodations, the need for extensive renovations and improved cleanliness is evident. The hotel's affordability is a plus, but potential visitors should be aware of the significant variability in room conditions.
Beds
However, not all feedback is favorable. A number of guests mentioned issues like hard and bouncy beds, squeaky mattresses and old, grayish white comforters. Some found the mattresses to be disappointing, too soft or sagging in the center, indicating a need for updating and renovation. Complaints about beds being too hard or too small also emerged, alongside mentions of old and lumpy pillows and a significant lack of air ventilation in some rooms.
In summary, while the hotel seems to offer many comfortable sleeping arrangements, there are notable inconsistencies and areas for improvement highlighted by guests, particularly regarding the upkeep and modernization of bedding and mattresses.
Cleanliness
However, numerous issues have been consistently raised by guests. A significant number reported dirty rooms, stained carpets and outdated furnishings. Problems such as dirty and moldy bathrooms, cobwebs and a general sense of neglect were commonly highlighted. Reports of unpleasant smells, ranging from musty odors to cigarette smoke, further contributed to the overall dissatisfaction with the hotel’s cleanliness. Several guests mentioned specific incidents like discovering bugs, molds and hair in various places, adding to the discomfort of their stays.
The hotel itself comes across as old and in urgent need of renovation with many noting that the poor state of carpets, walls and furnishings suggests long-term neglect. Guests also pointed out that some areas, such as the outdoor pool, were poorly maintained, contributing to a lackluster impression of the facility’s overall upkeep. In conclusion, while there are pockets of acceptable cleanliness, many guests feel that more attention to detail and significant renovations are necessary to enhance the guest experience.
Staff
However, there are also reports of less favorable experiences. Some guests note instances of unprofessional behavior, such as employees being on their cellphones and shouting at the reception. Additionally, a few reviews mention unfriendliness and a lack of local knowledge among certain staff members.
Overall, despite some inconsistent experiences, numerous guests appreciate the genuine efforts of the staff to ensure a pleasant stay, citing their friendliness and willingness to assist as significant positives.
Wi-Fi
Pool
3 Star
Breakfast is included, adding to the perceived value and the staff, particularly the desk receptionist, often receive positive feedback for their helpfulness. However, opinions on its overall quality are mixed. Some guests feel that the hotel falls short of three-star standards, citing dated decor and occasional cleanliness issues, such as old carpets and less-than-spotless linens. Despite these criticisms, many find the construction to be a convenient and pleasant stopover, particularly given its low price point.
Overall, while there are some areas ripe for improvement, Travelodge by Wyndham Trois-Rivieres provides a satisfactory experience for the budget-conscious traveler seeking basic, decent accommodations.
Business
Outdoor Pool
Dog Friendly
Yes, Travelodge by Wyndham Trois-Rivieres has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Travelodge by Wyndham Trois-Rivieres.
Yes, Travelodge by Wyndham Trois-Rivieres welcomes dogs.
No, parking facilities aren't available at Travelodge by Wyndham Trois-Rivieres.
Yes, Travelodge by Wyndham Trois-Rivieres has a gym.
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