KTDC Grand Chaithram
Trivandrum
8.48805400,
76.95059400
,
Thampanoor, Opposite Trivandrum Central Railway Station
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Info
Summary of reviewsKTDC Grand Chaithram enjoys overwhelmingly positive reviews for its strategic location in the heart of the city. Positioned across from the Trivandrum Central Railway Station and next to the KSRTC bus terminal, it offers superb connectivity for travelers using public transport. The proximity to Swamy Padmanabha Temple, along with easy access to the airport, malls and dining establishments, adds to its appeal for both leisure and business travelers.
The hotel is lauded for its ambience and cleanliness with many guests appreciating the tidy, well-maintained premises. The rooms receive high marks for their spaciousness, modern decor, comfort and cleanliness, making it an inviting option for families and solo travelers alike. Staff members, particularly in the front office, housekeeping and restaurant, are noted for their courteousness and helpful attitudes, contributing positively to the overall guest experience.
While the breakfast receives mixed feedback with calls for more variety and freshness, many guests are satisfied with the current offerings, describing it as good to great. The dinner experience also sees some criticism regarding menu variety and oil quality; however, hygiene standards in food preparation are typically praised.
Beds and linens receive mixed reviews with some guests finding them comfortable and clean, while others point out issues such as hard mattresses, stained sheets and occasional pest problems. Despite these issues, the hotel's focus on clean and hygienic surroundings leaves a predominantly positive impression.
Overall, KTDC Grand Chaithram stands out for its prime location, cleanliness, comfortable rooms and welcoming staff, making it a commendable choice for travelers visiting the city. Improvements in breakfast and dinner offerings, alongside more consistent staff training, could further enhance the guest experience.
Categories
The hotel is lauded for its ambience and cleanliness with many guests appreciating the tidy, well-maintained premises. The rooms receive high marks for their spaciousness, modern decor, comfort and cleanliness, making it an inviting option for families and solo travelers alike. Staff members, particularly in the front office, housekeeping and restaurant, are noted for their courteousness and helpful attitudes, contributing positively to the overall guest experience.
While the breakfast receives mixed feedback with calls for more variety and freshness, many guests are satisfied with the current offerings, describing it as good to great. The dinner experience also sees some criticism regarding menu variety and oil quality; however, hygiene standards in food preparation are typically praised.
Beds and linens receive mixed reviews with some guests finding them comfortable and clean, while others point out issues such as hard mattresses, stained sheets and occasional pest problems. Despite these issues, the hotel's focus on clean and hygienic surroundings leaves a predominantly positive impression.
Overall, KTDC Grand Chaithram stands out for its prime location, cleanliness, comfortable rooms and welcoming staff, making it a commendable choice for travelers visiting the city. Improvements in breakfast and dinner offerings, alongside more consistent staff training, could further enhance the guest experience.
Business Hotel
Located opposite the railway station, offering convenience for travelers. Provides comfortable rooms and essential amenities. Features dining options and proximity to transport hubs.
Hotel with Parking
This hotel offers free parking, including free self-parking and free private parking. There is ample parking space available for guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Guest Reviews
KTDC Grand Chaithram enjoys a standout location that receives high praise from its guests. The hotel is strategically positioned in the heart of the city, making it exceptionally accessible and convenient for travelers. Situated opposite the Trivandrum Central Railway Station and next to the KSRTC bus terminal, it is a hub of connectivity for those utilizing public transport. Additionally, it is very close to the Swamy Padmanabha Temple and offers easy access to the airport and various malls, restaurants and shopping centers, making it ideal for both leisure and business travelers.
Guests frequently highlight the hotel's prime location, noting its proximity to major tourist attractions and central areas of the city. Its placement near public transport hubs significantly eases commuting, whether by rail, road or air. The central positioning also means visitors are just a short walk away from key landmarks and amenities.
The hotel's ambience and cleanliness also contribute positively to the overall experience. The combination of its excellent location, good service and overall convenience makes KTDC Grand Chaithram a commendable choice for anyone visiting the city.
The breakfast experience at KTDC Grand Chaithram has received mixed feedback from guests. On the positive side, many guests described the breakfast as good, fine, satisfactory and even great. There were mentions that the complimentary breakfast was appreciated and offered fair choices. Some guests found the breakfast options to be very good or even the very best, highlighting the quality of food and the restaurant’s service.
However, there were notable areas for improvement. Several guests commented on the limited variety of breakfast items with some expressing disappointment that certain items were not replenished promptly. There were also concerns about the breakfast being cold at times and the quality not meeting local standards, prompting some guests to eat elsewhere. The lack of diversity in the menu, repeated items in the buffet and poor breakfast service due to limited staff were also mentioned. Despite these criticisms, guests acknowledged that the current offerings are a good start but suggested more diverse and frequent changes to the menu would enhance the experience.
KTDC Grand Chaithram offers a dining experience that leaves mixed impressions. Many guests appreciate the food's hygiene standards and its convenient location. However, there are notable areas for improvement. Dinner options have been criticized for being inadequate and expensive. Complaints include poor oil quality and a lack of variety in the menu. Additionally, some guests experienced slow room service and were dissatisfied with the restaurant's overall service and quality.
The rooms at KTDC Grand Chaithram have been noted for their spaciousness, comfort and cleanliness. The facilities are suitable for families with modern and elegantly furnished interiors that promise a pleasant stay. Many guests have appreciated the large room sizes and the inclusion of amenities such as AC, fans and hot water, ensuring a comfortable environment. The housekeeping and room service receive positive feedback for their promptness and courteous nature, enhancing the overall experience.
However, there are a few instances where some guests faced issues such as AC problems, untidy bathrooms and the presence of ants and mosquitoes. On occasion, amenities provided seem more suitable for a single person, even when rooms are booked for two. Despite these incidents, the majority of the reviews highlight the exceptional cleanliness, modernity and comfort of the rooms, affirming the hotel's commitment to providing high-quality accommodation.
The beds at KTDC Grand Chaithram have garnered mixed feedback from guests. Many have appreciated the provision of extra beds and blankets at no additional cost with the presence of a queen-size bed that is large and notably clean being highlighted. Additionally, some guests found the beds to be comfortable, contributing positively to their overall sleeping quality.
However, there are several critical points to note. Issues such as hard mattresses causing back pain, unclean bed sheets with visible stains and even ants and bed bugs have been reported. The sight of old beds in the hallway and instances of improperly cleaned beds also detract from the overall experience. While extra amenities like small napkins and a sofa bed have been appreciated, there's a clear divide in guest satisfaction regarding the bedding and sleep quality at the hotel.
KTDC Grand Chaithram is widely praised for its exceptional cleanliness and well-maintained premises. Guests frequently highlight the hotel's neat and tidy atmosphere, which extends from the rooms to the entire facility, including common areas and lobbies. The efficiency of the cleaning service and the professionalism of the housekeeping staff are often noted, ensuring that the rooms and bathrooms are kept very clean and sanitized.
Despite some mention of poorly maintained rooms and occasional lapses in housekeeping, the overall impression remains positive due to the hotel's commitment to hygiene and cleanliness. The hotel's strategic location opposite the railway station and taxi ranks adds convenience to its clean and welcoming environment.
In summary, KTDC Grand Chaithram stands out for its emphasis on cleanliness and neatness, making it a reliable choice for travelers prioritizing a hygienic stay.
The reviews of KTDC Grand Chaithram highlight a generally positive impression of the hotel staff with several notable strengths and areas for improvement. Guests frequently commend the politeness, courteousness and helpful nature of the staff, particularly pointing out the front office, housekeeping and restaurant teams for their friendly and cooperative manners. The reception area and overall staff management and maintenance of the rooms contribute positively to the guest experience.
However, some reviews indicate inconsistencies in the service quality, mentioning instances of unprofessional behavior and lack of proper training. There are mentions of poor customer service and confusion or rudeness when dealing with guest queries, particularly at the front desk. Some staff members, identified as trainees, appeared inexperienced, contributing to occasional unprofessionalism and delays in room service.
Despite these criticisms, the general attitude of the staff is described as professional, responsive and helpful with the front gate security and restaurant staff receiving specific praise for their excellence and assistance. Overall, while the hotel maintains a commendable level of courteous and accommodating staff, there is room for improvement in training and consistency in service delivery.
KTDC Grand Chaithram boasts an excellent location with easy access to key transportation facilities, including the railway station and bus terminal. Guests appreciated its convenient proximity to temples and other points of interest. The hotel is noted for its clean and hygienic environment, contributing to a comfortable stay. Accessibility is a standout feature, making it an accommodating choice for all travelers. Whether arriving by bus or train, the hotel ensures seamless connectivity, enhancing the overall travel experience.
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Location
Guests frequently highlight the hotel's prime location, noting its proximity to major tourist attractions and central areas of the city. Its placement near public transport hubs significantly eases commuting, whether by rail, road or air. The central positioning also means visitors are just a short walk away from key landmarks and amenities.
The hotel's ambience and cleanliness also contribute positively to the overall experience. The combination of its excellent location, good service and overall convenience makes KTDC Grand Chaithram a commendable choice for anyone visiting the city.
Breakfast
However, there were notable areas for improvement. Several guests commented on the limited variety of breakfast items with some expressing disappointment that certain items were not replenished promptly. There were also concerns about the breakfast being cold at times and the quality not meeting local standards, prompting some guests to eat elsewhere. The lack of diversity in the menu, repeated items in the buffet and poor breakfast service due to limited staff were also mentioned. Despite these criticisms, guests acknowledged that the current offerings are a good start but suggested more diverse and frequent changes to the menu would enhance the experience.
Dinner
Rooms
However, there are a few instances where some guests faced issues such as AC problems, untidy bathrooms and the presence of ants and mosquitoes. On occasion, amenities provided seem more suitable for a single person, even when rooms are booked for two. Despite these incidents, the majority of the reviews highlight the exceptional cleanliness, modernity and comfort of the rooms, affirming the hotel's commitment to providing high-quality accommodation.
Beds
However, there are several critical points to note. Issues such as hard mattresses causing back pain, unclean bed sheets with visible stains and even ants and bed bugs have been reported. The sight of old beds in the hallway and instances of improperly cleaned beds also detract from the overall experience. While extra amenities like small napkins and a sofa bed have been appreciated, there's a clear divide in guest satisfaction regarding the bedding and sleep quality at the hotel.
Cleanliness
Despite some mention of poorly maintained rooms and occasional lapses in housekeeping, the overall impression remains positive due to the hotel's commitment to hygiene and cleanliness. The hotel's strategic location opposite the railway station and taxi ranks adds convenience to its clean and welcoming environment.
In summary, KTDC Grand Chaithram stands out for its emphasis on cleanliness and neatness, making it a reliable choice for travelers prioritizing a hygienic stay.
Staff
However, some reviews indicate inconsistencies in the service quality, mentioning instances of unprofessional behavior and lack of proper training. There are mentions of poor customer service and confusion or rudeness when dealing with guest queries, particularly at the front desk. Some staff members, identified as trainees, appeared inexperienced, contributing to occasional unprofessionalism and delays in room service.
Despite these criticisms, the general attitude of the staff is described as professional, responsive and helpful with the front gate security and restaurant staff receiving specific praise for their excellence and assistance. Overall, while the hotel maintains a commendable level of courteous and accommodating staff, there is room for improvement in training and consistency in service delivery.
Accessible
No, KTDC Grand Chaithram doesn't have any pool.
No, a spa isn't available at KTDC Grand Chaithram.
No, KTDC Grand Chaithram doesn't allow dogs.
Yes, parking facilities are available at KTDC Grand Chaithram.
No, KTDC Grand Chaithram doesn't have a gym.
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