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Summary of reviewsHotel Dhruv Palace is highly praised for its superb location, situated conveniently near the Trimbakeshwar Jyotirlinga temple, which is the main attraction for spiritual travelers. The hotel's peaceful setting in a less crowded part of Trimbak allows guests to enjoy tranquility while remaining close to essential sites such as Kimsya Bhaskar. The accessibility of wide roads and nearby dining options further enhances the convenience, making the location one of the hotel's most esteemed features.
Accommodation at Hotel Dhruv Palace is characterized by spacious rooms equipped with large flat-screen TVs, cupboards, and bedside tables, promoting a comfortable and relaxing atmosphere. Many guests commend the cleanliness of the rooms and the attentive service provided by the staff. Some rooms offer charming views, adding appeal to the stay. Although there are inconsistencies regarding room amenities and conditions, with some guests facing issues such as room quality, size, and malfunctioning facilities, the hotel offers a comfortable stay for those who value room size and hospitality.
The cleanliness of Hotel Dhruv Palace is viewed positively in some aspects, with guests expressing appreciation for clean rooms and good hygiene practices. Housekeeping efforts are noted as commendable by several visitors. However, there are significant areas needing improvement, as some reviews mention dirty bathrooms, cockroach sightings, and inconsistencies like dirty bed sheets, indicating a necessity for improved cleaning protocols to ensure a uniformly positive guest experience.
The staff at Hotel Dhruv Palace receives positive feedback for friendliness, politeness, and helpfulness. Sanjay and his team are frequently praised for prompt assistance and good hospitality, with the owner often noted for responsiveness. Reception staff are recognized for providing valuable local insights and aiding with religious ceremonies and sightseeing information. Although there are occasional reports of unprofessional behavior and delays due to staffing shortages, the overall impression is of a dedicated team committed to enhancing visitor experiences.
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