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Summary of reviewsHotel Restaurant Frankenturm is celebrated for its exceptional central location in the heart of Trier, allowing guests easy access to cultural treasures such as the main market, Porta Nigra and the cathedral. This prime spot within the bustling old town facilitates exploration of the pedestrian zones and vibrant streets on foot, offering a blend of convenience and tranquility. Nearby parking options add further convenience for those traveling by car, making it a perfect choice for both short and extended stays.
While the hotel does not offer breakfast, its on-site Italian restaurant and pizzeria receive high praise for dinner, often highlighted as a standout feature by guests. Diners enjoy the varied and lovingly prepared Italian dishes in a quaint and inviting atmosphere with many citing the exceptional quality of both the food and service as a significant asset.
The rooms are noted for their spaciousness, clean design and functionality, providing a comfortable base for exploring the city. However, some guests have remarked on the need for refurbishment and better maintenance, citing issues with old or worn-out furniture and inconsistent hygiene standards. Despite these criticisms, many find the rooms comfortable, well-furnished and equipped with essential facilities, maintaining a reasonable price-quality ratio.
Cleanliness reviews are mixed but lean positively with many praising the clean bed sheets, well-maintained facilities and high hygiene standards. However, sporadic concerns regarding mold, dust and musty smells were mentioned, indicating that some areas could use more attention.
In terms of service, the staff is often described as friendly, accommodating and helpful, particularly in the restaurant. Though there are occasional mentions of unfriendly or stressed personnel and the absence of staff for check-in and check-out, the overall sentiment towards the staff remains positive.
Wi-Fi service appears to be a weak point with numerous guests reporting frequent disconnections and slow speeds, particularly in the rooms. However, some have had satisfactory experiences with in-room entertainment options, including TVs equipped with YouTube and Netflix.
The central location also means exposure to a lively nightlife, which can lead to noisy nights, especially during weekends and special events. Guests looking for a serene stay may need to account for potential nighttime disturbances.
Lastly, beds are generally described as comfortable and clean, though a few reviews mention issues such as beds being too soft, squeaky or occasionally uncomfortable. Overall, the majority of guests find the bedding to their satisfaction, ensuring a restful sleep.
In conclusion, Hotel Restaurant Frankenturm offers an excellent location, notable dining experiences and generally positive customer service, though there are areas requiring improvement such as room maintenance, Wi-Fi reliability and noise control. Show more
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Categories
Hotel near Nightlife Spots
Located in Trier, this hotel is centrally positioned, providing easy access to the city's nightlife. The surrounding streets are home to numerous bars and entertainment options.
Cheap Hotel
This hotel is one of the options to consider for a budget-conscious stay in Trier. It combines dining and accommodation.
Small Hotel
This hotel offers a combination of comfortable lodging and dining. Its restaurant provides a cozy setting for enjoying local cuisine, making it a convenient and intimate choice.
Room Types
Double RoomBright and elegant room with cable TV and a private bathroom.
Small Double RoomFeaturing a wardrobe, parquet floors and heating, this double room includes a private bathroom. This double room features a flat-screen TV. The unit has 1 bed.
Standard Double RoomProviding a wardrobe, parquet floors and heating, this double room includes a private bathroom. This double room provides a flat-screen TV. The unit offers 1 bed.
Large Double RoomProviding a wardrobe, parquet floors and heating, this double room includes a private bathroom. This double room provides a flat-screen TV. The unit offers 1 bed.
Economy Double RoomOffering a wardrobe, parquet floors and heating, this double room includes a private bathroom. This double room offers a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.0
Good
Location
Nestled in the very heart of Trier, Hotel Restaurant Frankenturm boasts a prime location that truly sets it apart. Guests frequently rave about its unbeatable central position, which places it right next to the main market and iconic sights such as the Porta Nigra and the cathedral. The hotel's situation within the city's bustling old town allows visitors to easily explore Trier’s historic and cultural treasures on foot, making it an ideal choice for those eager to delve into the rich local heritage.
The accessibility of nearby parking facilities further adds to the convenience, ensuring a smooth experience for those traveling by car. Whether for a weekend getaway or an extended city trip, the hotel's central location offers remarkable ease for exploring the city’s pedestrian zones and vibrant streets. Despite its centrality, guests also appreciate the tranquility offered by the premises, providing a restful retreat amidst the lively surroundings.
Moreover, the proximity to the city center means a plethora of dining options, including the hotel’s own highly praised gastronomic offerings, are just steps away. Overall, if a hotel with a perfect blend of convenience, cultural immersion and culinary delight is on the agenda, Hotel Restaurant Frankenturm is hard to beat.
Breakfast
Hotel Restaurant Frankenturm is often praised for its delicious restaurant offerings, but reviews consistently highlight a significant drawback: the absence of breakfast options. Guests frequently note that breakfast is neither included nor available for an additional fee. The restaurant staff does not begin work until later in the day, making an early morning meal impossible. Consequently, those staying at the hotel must plan to secure breakfast elsewhere, as the hotel does not provide it in any capacity. Despite the inconvenience regarding breakfast, the hotel's restaurant does receive positive remarks for its other meals, which some travelers find to be a redeeming factor. However, for visitors who prioritize a convenient morning meal, this hotel may not meet their expectations.
Dinner
Guests of Hotel Restaurant Frankenturm consistently highlight the exceptional quality of the dining experience. The restaurant on the ground floor, often praised for its delicious Italian cuisine, offers a variety of dishes that guests find extremely satisfying. Diners particularly enjoy the pizzeria, which serves excellent pizza and is frequently mentioned as a highlight of their stay. The restaurant is described as brilliant, great and highly recommendable, making it a standout feature of the hotel.
The attached Italian restaurant not only provides great flavors but also offers a quaint and inviting atmosphere. Guests appreciate the varied and lovingly prepared cuisine with many stating that the food alone makes the visit worthwhile. While there was a mention of the restaurant being closed in the evening on one occasion, the overall consensus is overwhelmingly positive.
In summary, the hotel's on-site dining options, especially the Italian restaurant and pizzeria, deliver a memorable gastronomic experience that complements the overall stay at Hotel Restaurant Frankenturm.
Rooms
Hotel Restaurant Frankenturm boasts rooms that are generally large, spacious and functional with many guests appreciating their clean and simple design. The location is excellent for exploring the old town, offering convenience and accessibility. Although the rooms are roomy, the hotel falls short in terms of maintenance and modernization.
Numerous guests have highlighted that the furniture is old, worn out and in some cases, damaged. Issues such as defective toilet seats, broken shower doors and mold in the bathrooms have been mentioned. The doors and windows often let in light and air, which disrupts the overall comfort and the rooms can feel very stuffy and warm at times.
The hygiene standards appear inconsistent; although some rooms were found to be clean, others had not been adequately sanitized with old comforters, smelly conditions and even leftover clothing found in closets. The noise level is another concern, particularly for rooms facing the street. Additionally, the lack of regular cleaning service and towel changes has been noted.
Despite these drawbacks, there are some positive points. The rooms are well-furnished, cozy and equipped with essential facilities, even if a refurbishment is overdue. Guests mentioned satisfactory bathrooms and functional fixtures, albeit with room for improvement. For smokers, certain rooms offer terraces which are a unique feature. Their straightforward and simple design makes them perfect for travelers looking for a basic stay while they explore the city.
In summary, while the hotel excels with its spacious rooms and prime location, it requires significant attention to maintenance and hygiene to enhance overall guest comfort and satisfaction.
Beds
The beds at Hotel Restaurant Frankenturm generally receive positive feedback from guests with many describing them as comfortable or very comfortable. Cleanliness of the beds is noted, as well as the comfort of the mattresses. Some guests highlight that the bedding is soft and adds to their comfort. There are, however, a few complaints about the beds being too soft, squeaky or occasionally uncomfortable, including instances of stained bedding and issues with dust mites. Despite these concerns, the majority of reviews reflect a satisfactory experience with the beds, appreciating their comfort for a restful night's sleep.
Cleanliness
Hotel Restaurant Frankenturm has received a mix of reviews regarding cleanliness. On the positive side, many guests have praised the establishment for having clean bed sheets, very clean rooms, well-maintained facilities and a high standard of hygiene overall. Numerous comments highlighted that the rooms and bathrooms were neat and tidy, enhancing the comfort of the stay. Some guests specifically mentioned that despite the simplicity of the rooms, they were immaculately clean. Many found the price-quality ratio to be reasonable, appreciating the cleanliness along with the friendly environment and great location.
However, there were also several complaints about specific areas needing attention. Issues such as mold in the bathrooms, dust on various objects and strong musty smells in the hallways were noted. Some guests pointed out that certain areas appeared run down with torn floor skirting, limescale-covered shower heads and general cleanliness lapses. Instances of bird droppings on outdoor fences and dirty ventilation were also mentioned. Despite these concerns, the overall sentiment leans towards a generally positive experience, especially regarding room cleanliness and basic hygiene.
Staff
Hotel Restaurant Frankenturm receives mixed reviews regarding its staff with a predominant focus on positive interactions. Many guests praised the service as friendly and accommodating, highlighting the staff's welcoming and available demeanor. The host and manager were frequently described as very friendly, enhancing the overall experience for visitors. Specific mentions of the restaurant staff commended them for being very friendly, polite and extremely helpful with many guests noting a positive communication and service experience.
However, some reviews pointed out areas needing improvement. A few guests experienced unfriendly receptions with mentions of an absent check-in and check-out staff. Instances of an unfriendly owner upon arrival and a lack of contact persons were noted. Some guests encountered staff who were stressed and short-tempered or found them loudly shouting and watching videos after closing hours. Additionally, there were concerns about the overall availability of hotel staff with comments about no staff except cleaning personnel and no interactions with staff outside the restaurant.
Despite these mixed experiences, the predominant sentiment suggests that guests frequently found the staff to be friendly, helpful and accommodating, particularly in the restaurant.
Wi-Fi
Hotel Restaurant Frankenturm offers some perks in terms of in-room entertainment, including a large TV equipped with YouTube and Netflix apps. However, several guests have expressed dissatisfaction with the Wi-Fi service. Common issues reported include frequent disconnections, slow speeds and the absence of Wi-Fi in the rooms, sometimes only accessible in the hallway. The internet connection is generally described as unreliable and insufficient for streaming activities. On a positive note, the TV and Wi-Fi setup worked impeccably for a few visitors, indicating that experiences can vary.
Nightlife
The nightlife around Hotel Restaurant Frankenturm is bustling and lively, reflecting its central city location. With bars and nightlife spots nearby, guests will experience a vibrant atmosphere, particularly during weekends and special events. However, this centrality comes with its drawbacks—nighttime can be very noisy with disturbances lasting until late hours. Sounds from nearby streets, pedestrian zones and the dining area outside the hotel add to the nighttime cacophony. Guests should be prepared for potential noise from the vibrant surroundings, which can be particularly intense during weekends or special celebrations.
No, Hotel Restaurant Frankenturm doesn't have any pool.
No, a spa isn't available at Hotel Restaurant Frankenturm.
No, Hotel Restaurant Frankenturm doesn't allow dogs.
No, parking facilities aren't available at Hotel Restaurant Frankenturm.
No, Hotel Restaurant Frankenturm doesn't have a gym.