Kanopée Village

Trevoux 45.93972600, 4.76744100 , Rue Robert Baltie (Show on Map)
7.9
Good


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Summary of reviewsKanopée Village emerges as a delightful retreat, primarily due to its picturesque location along the serene banks of the Saône River. This setting not only offers guests splendid views and a tranquil atmosphere but also easy access to the historic charm of Trévoux and its surrounding attractions. The location suits families, particularly those with pets, who enjoy pleasant strolls and a peaceful ambiance. For travelers heading to Spain, Kanopée Village serves as a convenient stopover with its friendly staff and efficient services.

The establishment is generally well-maintained, offering clean and organized mobile homes and chalets that provide ample space for families. Although some accommodations lack consistency in cleanliness, the overall atmosphere remains serene, with notably clean restrooms adding to guest comfort.

The staff at Kanopée Village stand out for their warmth and professionalism, enhancing the guest experience significantly. Their exceptional hospitality, led by manager Véronique, is highlighted by flexibility and genuine kindness, ensuring smooth communication and a welcoming environment for all guests.

While the swimming pool offers promising facilities, recurrent closures without prior notice can lead to disappointment. However, when accessible, the pool adds a vibrant touch to the visitor experience. Bedding comfort varies, but beds and mattresses are generally satisfactory, providing a restful escape for most guests.

Overall, Kanopée Village provides an agreeable refuge characterized by its extraordinary staff, stunning location, and serene atmosphere, making it a memorable choice for leisure and relaxation.
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Categories
Campground Taking Steps Towards Sustainability

Dog Friendly Campground

Campground with Swimming Pool

  Pool Water Slide  


Campground with Free Wi-Fi

3-Star Campground

Campground with Pool Water Slide

Room Types
Two-Bedroom Cottage with Mezzanine (9-11 people) This cottage features a terrace, a flat-screen TV, an equipped kitchen and a private bathroom with a shower and a separate toilet.

Mobile Home for Disabled Persons (4-6 people) This mobile home includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. This wheelchair accessible mobile home has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 4 beds.

Mobile Home (6-8 people) This mobile home has a kitchen, sofa and microwave.

Mobile Home (4-6 People) This mobile home is 38 square metres and includes a flat-screen TV.

Mobile Home (5-7 People) This mobile home features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace, this mobile home also features soundproof walls, a tea and coffee maker and a flat-screen TV. The unit has 5 beds.

Empty Lot (Tent not provided)

Guest Reviews
7.9
Good
Location
Kanopée Village is nestled in an enviable location that consistently delights its visitors. Situated by the picturesque banks of the Saône River, guests are treated to magnificent views and a tranquil setting that is perfect for relaxation. The proximity to the historic center of Trévoux is ideal, offering easy access to the town's charming attractions, making it a great starting point for picturesque walks and bike tours in the area. The campsite benefits from being near a lake, a swimming pool, and the charming town itself, ensuring that guests have plenty to explore during their stay.

Its setting by the water not only provides scenic beauty but also offers privacy, making it an excellent choice for a peaceful getaway. Families, especially those traveling with pets, find the location particularly accommodating for outdoor activities and leisurely strolls by the river. Travelers on their way to Spain appreciate the convenience that Kanopée Village offers, with friendly staff, cleanliness, and efficient communication making the experience seamless.

This superb location offers great value, allowing visitors to enjoy picturesque surroundings without straying far from essential amenities and activities. Whether it's the majestic views or the serene ambiance, Kanopée Village's setting continues to exceed expectations and stands as a testament to the area's natural beauty.

Beds
Kanopée Village offers a mixed experience when it comes to its beds, with an overall leaning towards comfort. Many guests noted that the beds and mattresses are comfortable, providing a restful night's sleep. Even the sofa bed receives praise for its comfort level. However, some aspects highlight room for improvement, such as the use of disposable sheets and covers, which may not meet everyone's standards. Taller guests over 1.90 meters might find the bed length less accommodating. Additionally, individual preferences might affect how some perceive the firmness of the beds, as opinions on this vary. Despite these concerns, the general sentiment leans towards a positive experience with the bedding.

Cleanliness
Kanopée Village offers a tranquil and pleasant environment for guests, nestled in a beautiful setting. Many visitors appreciate the serene atmosphere and the cleanliness of the establishment, which extends to the well-maintained grounds and convenient parking facilities. The mobile homes and chalets are typically noted for being clean and comfortable, with some described as well-equipped and organized, providing a spacious retreat for families.

However, cleanliness varies throughout the accommodations. While some cottages are modernly furnished and cozy with a charming rustic feel, others need a fresh approach to housekeeping. Reports highlight issues such as sticky floors, leftover hairs, dust, cobwebs, and spider webs that can detract from an otherwise satisfactory stay. Occasionally, cleaning materials provided for guests fall short of expectations, and there are mentions of poorly maintained amenities, such as broken screens and dusty shelves.

Despite these challenges, guests find the restrooms notably clean at all hours, which supports an overall sense of comfort. While there is room for improvement, particularly regarding regular cleanliness checks, Kanopée Village provides a generally agreeable and peaceful stay that many visitors appreciate.

Staff
Kanopée Village boasts a staff that is the quintessence of warmth and professionalism, making guests feel truly welcome. The team, particularly the manager Véronique, is noted for their extraordinary kindness, flexibility, and attentiveness, presenting service with a genuine human touch. This commitment to exceptional hospitality is echoed through various encounters, from upgrading reservations to accommodating late arrivals, demonstrating a responsive and accommodating approach. Staff members are not only remarkably friendly but also fluent in English, ensuring smooth communication for international visitors.

The welcoming atmosphere extends beyond the reception, as the staff consistently exhibits a helpful demeanor, ensuring guests have everything they need for a pleasant stay. Their dedication to friendliness is matched by their professionalism, allowing guests to enjoy an excellent service experience in serene, green surroundings.

Kanopée Village's location further enhances this experience, nestled near delightful walking paths along the Saône and a convenient bike path, making it an idyllic spot for relaxation. In sum, the staff at Kanopée Village significantly contributes to a memorable visit, treating guests with exemplary kindness and attentiveness throughout their stay.

Pool
Kanopée Village offers a mixed experience when it comes to its pool facilities. Located adjacent to the Camping Cascades de Trevoux, the large pool complex features slides and a spacious aquatic area, promising fun and relaxation for visitors. However, guests frequently report that the pool is often closed or inaccessible, sometimes without prior notice, leaving many disappointed upon arrival. The absence of an operational pool during certain periods is a recurring issue, and visitors express a desire for better information on the hotel's website regarding the pool's availability. Despite these challenges, the pool, when open, provides a substantial and enjoyable addition to the accommodation amenities.


Yes, Kanopée Village has pool(s) that belong to one or more of the following categories: Pool Water Slide.

No, a spa isn't available at Kanopée Village.

Yes, Kanopée Village welcomes dogs.

No, parking facilities aren't available at Kanopée Village.

No, Kanopée Village doesn't have a gym.

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