InfoSummary of reviewsHotel Alma, nestled in the picturesque mountains between Villa de Leyva and Ráquira, captivates guests with its stunning location and tranquil environment. This hidden gem offers a perfect escape for couples seeking solitude amidst breathtaking landscapes, though it is worth noting that reaching this paradise requires navigating unsignposted dirt roads, best tackled with a small SUV. Once there, visitors are rewarded with spectacular panoramic views and a serene atmosphere, ideal for disconnecting from the hustle and bustle of city life.
Guests consistently praise the hotel's breakfast, describing it as delicious, complete, and varied, despite some wishing for more options. The breakfast experience is further elevated by the excellent service, friendly staff, clean facilities, and appealing decor, creating a welcoming dining setting. While minor inconsistencies in service are noted, the consensus remains positive.
Dinner at Hotel Alma is equally delightful, with a menu that caters to diverse tastes and complements the meals with a commendable selection of drinks. Fresh and tasty dishes often exceed expectations, and the attentive chef and staff ensure a memorable dining atmosphere. While some dishes might occasionally be viewed as overpriced, most guests find satisfaction in their dining experiences.
The rooms at Hotel Alma are a standout feature, lauded for their spaciousness, luxury, and stunning aesthetics. Guests appreciate the comfort provided by clean, well-organized accommodations and thoughtful amenities such as bathtubs and hammocks. Large windows offering breathtaking views, particularly from rooms with balconies, enhance the overall experience.
Impeccable cleanliness is a hallmark of the hotel, with guests frequently describing it as spotless. Modern and comfortable facilities, combined with the welcoming staff, ensure a quality experience. Despite rare instances of minor cleanliness issues, the hotel maintains high standards, offering a serene and immaculate environment.
The hotel's staff receives abundant accolades for their remarkable service. Described as excellent, helpful, and attentive, the team, including the notably commended Diana, enhances guests’ stays with their kindness and dedication. The staff's love for animals, particularly dogs, adds a charming touch to the overall experience.
In summary, Hotel Alma offers a memorable stay characterized by its stunning location, exceptional cleanliness, luxurious accommodations, and outstanding service. Its serene atmosphere and the genuine dedication of its staff leave a lasting impression on guests, making it a highly recommended retreat for those seeking tranquility and luxury. Show more