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Summary of reviewsHotel Bazzoni, located beautifully on the lakeside in Tremezzo, stands out for its prime location offering spectacular views of Lake Como and nearby attractions like Villa Carlotta. Its convenience is further enhanced by easy access to ferry and bus stops, making it ideal for exploring iconic spots around the region.
Guests have multiple amenities at their disposal with positive feedback highlighting its clean and comfortable rooms, although some are noted to be small and occasionally poorly maintained. The modern decor and updated interiors, especially in renovated rooms, add to the comfort, despite some issues with outdated furniture and minor maintenance lapses. Facilities like a spacious pool area, although occasionally criticized for cleanliness and maintenance, are seen as valuable for relaxation.
The hotel's breakfast receives mixed reviews; while many appreciate the generous options and the picturesque setting of the terrace, some point to inadequacies in food quality and service organization. The breakfast experience is notably enhanced by a dedicated barista and freshly made coffee.
Dinner at Hotel Bazzoni also comes with varied feedback. Guests enjoy the stunning views from the dining terrace and the live music at the bar with some praising the high-quality and well-prepared food. However, the hotel restaurant is criticized for its outdated decor and inconsistent food quality with many choosing to dine at nearby restaurants for a better culinary experience.
Cleanliness throughout the hotel garners praise, particularly for the well-maintained rooms and common areas. Nevertheless, certain inconsistencies, such as occasional dusty areas and poorly maintained bathrooms, are noted by some guests.
The hotel's staff largely contributes positively to the overall experience. Friendly, helpful and multilingual, the staff at the restaurant and reception receive special mentions for their attentiveness and professionalism. However, isolated instances of unresponsiveness and unfriendly behavior are reported.
Connectivity via the hotel's free Wi-Fi varies with some guests enjoying reliable service while others encounter slow speeds and connection issues.
Family-friendly amenities and a welcoming atmosphere make the hotel a popular choice for families, despite some constraints in room size and limited kid-specific activities.
In terms of bed comfort, reviews are mixed with many finding the beds comfortable and satisfactory, while others find the mattresses too firm and the bedding inconsistent in quality.
Overall, Hotel Bazzoni delivers a memorable stay with its picturesque location, friendly atmosphere and certain highlights in service and amenities, albeit with some areas needing improvement to meet every guest's expectations. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Swimming Pool
Hotel Bazzoni offers an outdoor pool and a terrace with panoramic views of Lake Como. The hotel also provides a large sunbathing area and Jacuzzi for guests to enjoy.
Outdoor Pool
3-Star Hotel
Hotel Bazzoni is in the center of Tremezzo and features a terrace with panoramic views of Lake Como and an outdoor pool. Its central location and amenities like a bureau de change make it a convenient choice.
Hotel with Outdoor Pool
Hotel Bazzoni is situated in the center of Tremezzo and features an outdoor pool and a terrace with panoramic views of Lake Como.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Single RoomThis air-conditioned room includes a TV, fridge and private bathroom with free toiletries and a hairdryer.
Please specify bed preference when booking.
Double Room with Lake View and BalconyThe double room provides air conditioning, a wardrobe, a balcony with lake views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Triple Room with Lake View and BalconyThe triple room provides air conditioning, a wardrobe, a balcony with lake views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a wardrobe, a safe deposit box, parquet floors and a flat-screen TV. The unit offers 1 bed.
Triple RoomThis triple room has air conditioning
About Hotel Bazzoni
License: 013252-ALB-00017, IT013252A1PEYAIDXM
Guest Reviews
7.6
Good
Location
Hotel Bazzoni is celebrated for its prime location, offering stunning views and unparalleled convenience for guests exploring Lake Como. Nestled right on the lakeside in Tremezzo, it presents a picturesque backdrop with breathtaking lake vistas from many rooms and common areas. Guests appreciate the hotel's proximity to significant attractions like Villa Carlotta, just a short walk away and the ease of access to ferry and bus stops merely steps from the hotel entrance.
The location is lauded as perfect for those wishing to visit iconic spots around the region, including Bellagio and Varenna, thanks to the nearby ferry terminals. Amenities such as nearby restaurants, cafes and bars enhance the stay, making the hotel a convenient base for a memorable Lake Como experience. With clean, comfortable rooms and friendly staff, Hotel Bazzoni consistently impresses with both its vibrant environment and stunning views, ensuring guests have a delightful and picturesque stay.
Breakfast
'Hotel Bazzoni' offers a breakfast experience that has received mixed reviews. On the positive side, many guests have praised the ample and diverse breakfast options, which include both sweet and savory dishes. The breakfast buffet is described as generous with some standout features like custom-made omelettes and a variety of pastries. Many guests also appreciate the option to enjoy breakfast on a terrace with stunning views of Lake Como, which adds a special touch to the dining experience.
Additionally, the presence of a dedicated barista and freshly prepared coffee, including cappuccinos with latte art, have been highlighted as delightful perks. The breakfast service often includes the picturesque backdrop of the lake and a well-stocked buffet, making it a pleasant start to the day for many visitors.
However, there are recurring complaints about the quality and variety of the food. Some guests feel that the breakfast is basic with limited and repetitive choices, lacking fresh fruits and vegetables. Issues with the organization of the breakfast service have been noted with mentions of long queues for popular items like fried eggs and slow replenishment of dishes. A number of reviews describe the breakfast as underwhelming or even poor, pointing out the use of industrial products and tasteless food.
In summary, while 'Hotel Bazzoni' provides a breakfast with a beautiful view and some notable highlights, there are inconsistencies in food quality and service that may not meet every guest's expectations.
Dinner
Hotel Bazzoni offers a mixed dining experience for its guests. On the positive side, the hotel’s dinner terrace boasts stunning views, particularly during breakfast and dinner, which some guests found truly amazing. The live music at the bar provides a delightful ambiance in the evenings, complementing the high-quality food, fine wine and attentive staff, who are both friendly and helpful. Guests appreciated the pleasant and carefully prepared dishes with some describing the dinner as very good or fantastic.
However, some aspects of the dining experience received less favorable feedback. For instance, the hotel restaurant on the first floor was criticized for its outdated decor and lack of price display on the evening menu. Many guests found the food to be average or even disappointing with descriptors such as “very Americanized,” “mediocre,” and “poor quality” repeatedly mentioned. Issues such as overcooked meat, reheated items and long waits for food exacerbated these concerns. The buffet was specifically noted for having limited options and subpar quality.
Several guests opted to dine out at nearby restaurants, which were praised for their gourmet cuisine and great quality. Despite the convenience of having dinner included in some packages, the lack of variety and freshness in half board meals led many guests to seek alternatives.
Overall, while the hotel restaurant offers some notable high points, many guests felt that the quality of the dining experience could be improved, especially considering the cost. Nearby dining options are highly recommended for those seeking a better culinary experience.
Rooms
Hotel Bazzoni offers a mixed bag when it comes to the guest experience of its rooms. Many guests rave about the spectacular views, especially those from higher floors and balconies overlooking Lake Como. Spaciousness and cleanliness are also frequently highlighted with several visitors appreciating the modern and recently renovated decor in some rooms. Comfort is often noted, along with the convenience of amenities such as comfortable beds, functioning showers and minibars.
Despite these positive aspects, many reviews point out areas in need of improvement. A recurring complaint is the small size of some rooms and bathrooms, which can feel cramped and less than inviting. Issues like outdated furniture, poor room conditions and occasional cleanliness lapses are also mentioned. The air conditioning seems to be a hit-or-miss with some guests finding it insufficient, particularly during hotter months.
Noise can be a problem as well with thin walls and external noise disrupting the stay for some visitors. Limited facilities, such as a single elevator serving the entire seven-story building, add to the inconvenience. There's also feedback about maintenance issues with some rooms requiring better upkeep and repairs.
Overall, while the hotel's location and views provide a significant draw, prospective guests may want to temper their expectations regarding room size, maintenance and noise levels.
Beds
Hotel Bazzoni seems to offer a mixed experience when it comes to the comfort of their beds. Many guests found the beds to be quite comfortable, often describing them as comfortable enough or even super comfortable. Several reviews specifically mention that the beds were very comfortable and that they had large and comfy beds with comfortable bedding and pillows. However, there are also several reviews that paint a less favorable picture. Some guests mentioned having very hard mattresses and firm beds and there were complaints about uncomfortable beds that are too small or narrow—a few of these were double beds or two singles pushed together.
The bedding quality had mixed feedback; while some found the bedding to be luxurious and impeccably clean, others noted poor bedding quality, unmade beds and bedding not being changed regularly. Hard pillows were another common criticism. There were a few logistical issues mentioned too, such as the absence of kettles, tea and coffee in the rooms and uncertainty about daily towel changes.
Overall, while Hotel Bazzoni seems to receive positive remarks for bed comfort from many guests, there are significant concerns about bed size, mattress firmness and bedding upkeep that potential visitors might want to consider.
Cleanliness
Hotel Bazzoni receives mixed reviews regarding its cleanliness, but there are numerous positive highlights. Many guests appreciate the hotel's overall cleanliness, describing everything from the rooms to the shared spaces as very clean, tidy and well-maintained. Positive remarks frequently note the spotless condition of the rooms, which are described as clean, spacious and beautifully renovated with comfortable and well-appointed interiors. Some rooms offer a superb view of Lake Como, adding to the charm.
Guests also find the facilities and overall hotel environment welcoming and very clean, contributing to a pleasant stay. The cleaning staff are often mentioned as attentive, ensuring that rooms are cleaned daily and maintaining good general cleanliness across the property.
However, there are recurring mentions of cleanliness issues that detract from the experience for some visitors. Instances of dusty areas, cobwebs and dirty utilities were noted. Some rooms were reported to not be cleaned regularly with issues such as dirty mops and brushes, unclean areas, dusty and spider-infested rooms and poorly wiped surfaces. Bathrooms, in particular, drew mixed reactions with some being clean and others suffering from cracked walls, bad layouts and smells.
While many praised the cleanliness of the pool area, others were dissatisfied, noting murky water and poor maintenance. The hallways and some shared spaces also showed inconsistencies in cleanliness with reports of cobwebs and unclean areas discouraging some guests.
Overall, while Hotel Bazzoni can offer a clean, comfortable and scenic stay, there appear to be some inconsistencies in cleanliness and maintenance that potential guests should consider.
Staff
Hotel Bazzoni offers a mixed experience when it comes to staff interactions, but there are several positive highlights. Many reviews praise the hotel staff for being very friendly, helpful and accommodating. Guests particularly highlight the excellent service in the restaurant and breakfast room, noting the professionalism and attentiveness of the wait staff and bartenders. The reception staff also receives commendations for their efficiency and warmth with many guests noting that they were very polite and always smiling.
Several guests appreciated the multilingual abilities of the staff, who speak languages like English, German, French and Italian. The bar staff is noted for their crafting of special drinks, adding a personalized touch to the stay. The overall friendliness and helpfulness of the staff stand out with numerous mentions of their willingness to go above and beyond to ensure guests' satisfaction.
However, there are some consistent criticisms as well. A number of guests report less favorable encounters with certain members of the reception staff, describing them as unresponsive, rude or unhelpful. Some reviewers also mention that certain staff at the bar and restaurant were inattentive and even unfriendly. There were a few complaints about the staff looking tired or appearing indifferent and cold, which detracted from the overall guest experience.
Despite these mixed reviews, many guests still emphasize the exceptional service they received, highlighting the staff's friendliness, professionalism and their efforts to make each stay as pleasant as possible.
Wi-Fi
Hotel Bazzoni offers free Wi-Fi to its guests and there are instances where the connection is described as very good and reliable. However, experiences with the wifi service appear mixed. While some guests have encountered no issues and found it to work perfectly in their rooms, others have reported challenges such as slow speeds, unreliability and connection issues, especially on higher floors or in specific areas like the rooms. Despite these inconsistencies, the availability of free wifi remains a notable feature of the hotel.
Pool
Hotel Bazzoni offers two pools, which are often described as a significant asset. Guests appreciated the pleasant and large pool, praising its cleanliness and the nice swimming area. Additionally, the poolside garden enhances the relaxation experience.
However, many reviews mention that the pool areas suffer from various issues. Some found the pools to be cold, while others mentioned the pools' limited and rather restrictive opening hours with closures during lunchtime and evenings. The pools' cleanliness came under scrutiny with reports of dirty edges and cloudy water. Despite being portrayed as a charming spot, some guests felt the pool area could be better maintained and more inviting.
Lack of a lake view from the pools and an overall sense of dereliction in some parts were also noted. Furthermore, the absence of a functioning jacuzzi and an uninviting atmosphere in some areas did not go unnoticed. Despite the picturesque depiction of the pool in promotional materials, actual experiences have been mixed, highlighting a gap between expectation and reality.
Family
Hotel Bazzoni shines as a family-friendly destination, making it a popular choice among families. Many guests have praised it for being a great hotel for families with warm mentions of family rooms offering beautiful views. Although some reviews noted that the rooms could be more spacious for larger families, the hotel's welcoming environment seems to compensate for this. The budget-friendly aspect, combined with the family-oriented atmosphere, appeals to guests who are planning family stays. Despite the absence of a children's menu and limited activities specifically for kids, many families expressed their intention to return, underscoring the hotel's appeal. Overall, Hotel Bazzoni provides a positive, family-centric experience that makes it a repeat destination for many families.
3 Star
Hotel Bazzoni shines as a three-star establishment, impressing many guests with its well-maintained and clean premises. For its rating, it surprises with a pool and provides a range of services that generally satisfy expectations. The hotel staff receive positive mentions for their good service and the culinary options at the on-site restaurant are seen as adequate for the hotel's classification.
Value assessments vary with some guests appreciating the good price-quality ratio and considering it an excellent deal. However, others find the rates expensive given the three-star service level, noting discrepancies in housekeeping and the quality of cutlery and towels. A lack of parking is also highlighted as a downside.
Despite some dissenting opinions on whether the hotel lives up to its three-star rating, many reviews confirm that it rightfully earns its three stars, making it a recommendable choice for travelers seeking a satisfactory three-star experience.
Business
Hotel Bazzoni appears to have limited amenities tailored to business travelers. Review comments suggest the presence of a conference room, which could potentially serve for business meetings. However, the suitability of the hotel for business purposes has been questioned, indicating that it might not fully meet the needs of business travelers. There are mentions of the hotel requiring updates, which could impact the overall business experience. Overall, while there are some basic business facilities, Hotel Bazzoni might not be the best choice for those traveling primarily for business purposes.
Accessible
Hotel Bazzoni offers a functional and clean experience for its guests with an enviable location near the ferry terminal and several local attractions. The hotel is somewhat accessible, offering elevators for convenient movement within the property. However, the accessibility is inconsistent, as highlighted by the lack of an elevator for the pool area, limiting pool access for disabled guests. Rooms that are marked as accessible meet basic needs, though there's a noted potential for more accessible room options. Areas for improvement include wider doorways and improved maintenance of fixtures which can disrupt overall convenience. The hotel also lacks dedicated accessible parking facilities. Despite these drawbacks, the picturesque view from the balconies and the convenient bus stop right at the hotel provide positive elements to the stay.
Outdoor Pool
Hotel Bazzoni's outdoor pool area receives varied feedback from guests. On the positive side, the pool is often described as large, nice, cozy and clean with many small relaxing spots in the garden for guests to unwind. The view of the sunset from the pool is particularly appreciated and the beautifully laid out pools on the hillside add a scenic charm to the experience. Private pools and sunbeds enhance the feeling of exclusivity. The terrace for breakfast next to the pool is also praised for being a lovely spot to start the day.
However, several reviews mention the pool area needing better maintenance with some specific complaints about the cleanliness and general upkeep. The temperature of the outdoor spa and the readiness of the pool area to receive guests are points of concern. Additionally, the lack of deck chairs around the pool is noted. There are also remarks about the pool not being in working condition at times, which can be disappointing for visitors looking forward to a swim. While the pool area has potential and charm, it appears that some improvements could enhance the overall guest experience.
Dog Friendly
Hotel Bazzoni is well-regarded for its dog-friendly policies, making it a convenient choice for travelers with pets. Guests have appreciated that dogs are allowed in family rooms and on the patio, where you can dine accompanied by your furry friend. Notably, there are no extra charges for bringing along your pet. The hotel staff have been described as accommodating with instances of them assisting guests with service dogs by bringing meals outside. Overall, the policy of allowing pets is a favorable aspect for guests seeking a pet-friendly environment during their stay.
Yes, Hotel Bazzoni has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Bazzoni.
Yes, Hotel Bazzoni welcomes dogs.
No, parking facilities aren't available at Hotel Bazzoni.