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Summary of reviewsPalazzo Rosenthal Vesuview Hotel & Resort, located peacefully at the base of Mount Vesuvius, offers an exceptional and serene setting with breathtaking views of the volcano and the Bay of Naples. Its strategic location makes it an excellent base for exploring major attractions such as Pompeii, Herculaneum and Naples, especially for those with a car. Proximity to Vesuvius National Park enhances its appeal for excursions.
The breakfast experience at the hotel garners mixed reviews. Many guests appreciate the hearty, well-prepared morning meals featuring fruits, eggs, meats, pastries, fresh juice and coffee, all served with magnificent views. The Italian-style breakfast and friendly staff contribute to a welcoming atmosphere. However, some guests feel the breakfast lacks variety and does not meet the standards of a four-star hotel, suggesting room for improvement.
Dinner at the hotel is highly praised for its quality and taste. Guests commend the à la carte options and chef’s recommendations, often highlighting the restaurant’s exquisite dishes and pleasant dining experiences. The scenic terrace view enhances the meal experience. Despite some concerns about menu variety and pricing, the overall dining experience is well-regarded.
Rooms at the hotel are spacious, comfortable and well-furnished, frequently described as a standout feature. Guests appreciate the large layouts, quality Italian furniture and balconies offering stunning views. Cleanliness is another strong point with the hotel meticulously maintained and beautifully landscaped. A few guests mentioned minor issues such as dampness and older designs, but the overall consensus is highly positive.
The staff at Palazzo Rosenthal are acclaimed for their exceptional service and friendliness. Their professionalism and attentiveness frequently receive high praise with individual staff members noted for their outstanding hospitality. The team’s personalized approach and willingness to go above and beyond ensure a pleasant stay for guests.
The pool area is a beloved feature, praised for its cleanliness, beauty and the wonderful views it offers. It is well-maintained and provides a comfortable, relaxing spot for guests. Despite occasional closures, the pool's overall reception is positive.
The hotel's parking facilities are highly appreciated, offering free and secure parking with plenty of space, enhancing convenience for travelers with cars. This attribute, combined with the hotel's great location for exploring nearby attractions, is a major plus.
For families, the hotel provides a friendly and accommodating atmosphere with spacious rooms and a welcoming environment suited for children and teenagers. The well-maintained pool area and family-friendly amenities make it an ideal choice for family vacations.
Comfortable beds and good bedding add to the appeal, although there are occasional mentions of bedding issues. Overall, the bedding generally receives favorable feedback.
Despite the largely positive reviews, some guests feel certain aspects do not fully meet four-star standards, such as breakfast variety and bedding quality. However, the overall experience at Palazzo Rosenthal Vesuview Hotel & Resort is marked by its beautiful setting, attentive staff and excellent accommodations, making it a highly recommended destination for travelers.
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