Grad Sunca Resort
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Summary of reviewsGrad Sunca Resort generally receives commendations for its impressive location and numerous amenities that cater to a wide range of travelers. Ideally positioned close to the Croatian border with quick access to Dubrovnik and the beautiful city of Trebinje, the resort is a prime spot for regional exploration. Guests appreciate the serene environment, clean air and the resort's proximity to nature, making it an ideal place for relaxation. The surrounding area and the resort's well-maintained facilities enhance the overall charm and convenience for visitors.
The accommodations at the resort are frequently praised for their spaciousness, modern design and comfort. Large rooms and well-equipped apartments receive positive feedback, especially for families and groups. However, minor issues with cleanliness and maintenance are occasionally reported.
The breakfast experience at the resort is mixed; while some guests enjoy the varied offerings and appreciate the efforts of the restaurant staff, others find it lacking in terms of freshness, variety and organization. The dinner options, on the other hand, are generally well-received for their quality and affordability, despite some complaints about service and limited variety.
The cleanliness of the resort has received varied feedback. While many guests find the overall environment clean and comfortable, others note areas in need of more thorough cleaning and maintenance. The staff at Grad Sunca Resort is often highlighted for their friendliness and professionalism, contributing significantly to the positive guest experience, although there are occasional reports of less favorable encounters.
WiFi services at the resort are generally good with some guests enjoying fast and reliable connections, but there are instances of inconsistency in coverage and performance.
The resort's pools and water park are standout features, particularly appreciated by families. The clean, well-maintained pools offer enjoyable experiences despite occasional issues with water temperature and availability. The wellness facilities, including the spa, further enhance the resort's offerings.
Parking is ample and easily accessible, though the distance from the parking area to the rooms can be inconvenient for some. Overall, Grad Sunca Resort provides a comfortable and enjoyable stay with its array of facilities, friendly staff and commendable location, though there are areas where consistency and improvements could enhance the guest experience further.
Categories
The accommodations at the resort are frequently praised for their spaciousness, modern design and comfort. Large rooms and well-equipped apartments receive positive feedback, especially for families and groups. However, minor issues with cleanliness and maintenance are occasionally reported.
The breakfast experience at the resort is mixed; while some guests enjoy the varied offerings and appreciate the efforts of the restaurant staff, others find it lacking in terms of freshness, variety and organization. The dinner options, on the other hand, are generally well-received for their quality and affordability, despite some complaints about service and limited variety.
The cleanliness of the resort has received varied feedback. While many guests find the overall environment clean and comfortable, others note areas in need of more thorough cleaning and maintenance. The staff at Grad Sunca Resort is often highlighted for their friendliness and professionalism, contributing significantly to the positive guest experience, although there are occasional reports of less favorable encounters.
WiFi services at the resort are generally good with some guests enjoying fast and reliable connections, but there are instances of inconsistency in coverage and performance.
The resort's pools and water park are standout features, particularly appreciated by families. The clean, well-maintained pools offer enjoyable experiences despite occasional issues with water temperature and availability. The wellness facilities, including the spa, further enhance the resort's offerings.
Parking is ample and easily accessible, though the distance from the parking area to the rooms can be inconvenient for some. Overall, Grad Sunca Resort provides a comfortable and enjoyable stay with its array of facilities, friendly staff and commendable location, though there are areas where consistency and improvements could enhance the guest experience further.
Aparthotel with Indoor Pool
Features a 25-meter indoor pool as part of a comprehensive wellness offering that includes a spa center and a gym. The pool is heated and its use is complimentary, although limited to one hour.
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Indoor Pool
Aparthotel with Parking
Aparthotel with Gym
Aparthotel with Tennis Courts
4-Star Aparthotel
Guest Reviews
Grad Sunca Resort boasts an impressive location that has garnered praise from its guests. Positioned conveniently close to the borders of multiple countries, travelers can reach Dubrovnik, Croatia with just a 30-minute drive. This makes it an attractive spot for those wishing to explore the region. The city of Trebinje, a short 5-minute drive away, is frequently highlighted as an exceptionally beautiful and worth visiting destination.
The resort itself is described as having a beautiful building with a variety of facilities and services that guests appreciate. It offers spacious rooms and apartments that cater well to large families or groups, providing ample comfort and a pleasant stay. The surrounding area is neat and clean, adding to the overall charm of the resort.
Guests are particularly enthusiastic about the resort's location, which is deemed excellent by many. It is described as offering a serene environment with good access to nature and clean air, making it an ideal place for relaxation. The proximity to a store and the facilities within the City of Sun enhance the convenience for visitors. Additionally, the location’s access to amenities such as an aquapark and pools is a frequently mentioned plus.
However, the resort's position outside of the town may pose a challenge for guests without a car and some found the breakfast setup a bit confusing. Despite these minor drawbacks, the resort's location, friendly staff and range of facilities are highly commended, promising a delightful stay for its guests.
Grad Sunca Resort's breakfast experience presents a mixed picture. Many guests appreciated the plentiful and diverse offerings with omelettes, sausages, fruits, tea, coffee and pastries frequently mentioned as highlights. The Swedish table was noted for its constant replenishment and some guests found the selection quite enjoyable and sufficient.
However, the overall quality and variety left several guests dissatisfied. Specific criticisms included a lack of fresh items such as fruit and yogurt, cold food and insufficient cleanliness of plates and cutlery. The buffet's organization was also a point of contention with reports of chaotic conditions, limited dietary options and basic items running out.
While some guests had a fantastic breakfast experience with high praise for the quality and selection, others found the offerings monotonous or subpar, especially during the fasting period or in terms of catering to special dietary needs. The on-site restaurant received commendations for its food and friendly staff, providing a redeeming element for breakfast at the resort.
Overall, while there are definite positives to the breakfast experience at Grad Sunca Resort, the variability in guest satisfaction suggests there is room for improvement in consistency and quality.
Grad Sunca Resort offers a variety of dining options for guests looking to enjoy lunch or dinner on-site. The hotel features a buffet dinner option at an affordable rate of 5€ per person, making it accessible for many guests. The on-site restaurant stands out for its good breakfast selection and friendly staff, ensuring a positive dining experience for breakfast. Guests have also expressed satisfaction with the food quality for both lunch and dinner, noting it as amazing and affordable.
However, not all feedback is glowing. Some guests found the dinner offerings to be limited in variety with occasional reports of cold dishes and scarce options. Service at times has been reported as lacking with some diners experiencing bad service and waitstaff issues. Additionally, a few reviewers pointed out that dinner couldn't be ordered past 9 pm. An unusual dining experience mentioned by some involves chickens walking around the tables at the Ethno Village restaurant, which may not appeal to everyone.
Overall, while some improvements could be made to enhance the dinner experience, particularly in terms of variety and service, the resort's dining options do provide good value for many guests.
Grad Sunca Resort offers a unique array of accommodations, often praised for their size and modern design. Guests frequently commend the spaciousness and cleanliness of the apartments with many expressing satisfaction with large and well-equipped rooms that cater to both families and groups. The modern amenities and comfortable layouts, including two-story units and rooftop access, are notable highlights.
Many appreciate the kitchen facilities, though it is common to find reviews mentioning a lack of basic kitchenware, which can be rectified upon request to the friendly staff. The apartments often get positive feedback for being new and tidy with a pleasant, warm atmosphere.
However, some guests have noted issues with cleanliness and maintenance, pointing out the presence of insects, cobwebs and incomplete finishes. Problems such as broken toilet seats, malfunctioning equipment and a lack of regular cleaning have been mentioned. Structural concerns, like steep stairs and a lack of interior locks, can pose difficulties, especially for families with small children. Additionally, noise from neighboring units occupied by sports teams and inadequate equipment in the apartments have been reported.
In summary, while Grad Sunca Resort excels in providing large, modern and comfortable spaces, there are occasional lapses in maintenance and cleanliness that the management could address to enhance the overall guest experience.
Guests of Grad Sunca Resort have had mixed experiences with the beds. The majority of reviews highlight the comfort of the beds and the high quality of the mattresses, often describing them as super and comfy. Cleanliness is consistently praised, particularly noting the snow-white bed linen and clean white linens provided, especially in the bedrooms on the second floor. Many guests found the bedrooms, including the upper floor, to be excellent and comfortable.
However, a few negative remarks were also present. Some guests found certain beds to be uncomfortable with specific mention of a double bed that was actually two single beds put together. Additionally, there were a handful of complaints about bedding and towels being insufficient. There was also mention of a cigarette-burned sofa and a 4th bed located awkwardly in the kitchen/lounge area.
Overall, while most visitors enjoyed their stay at Grad Sunca Resort and found the beds to be a highlight, a few experienced issues that detracted from their overall comfort.
Grad Sunca Resort has received mixed feedback regarding its cleanliness from guests. Many praise the resort for its overall clean and well-maintained surroundings and comfortable accommodations. Apartments are often noted to be spacious and fitted with necessary kitchen utensils, which the helpful and friendly staff can supplement upon request.
However, numerous guests have reported issues such as visible wear and tear, surface-level cleaning and various signs of neglect. Common complaints include dirty floors, presence of ants and areas in immediate need of more thorough cleaning, particularly in bathrooms and kitchens. Some apartments showed signs of mold and insect issues, creating concerns for guests about hygiene levels. Additionally, there were instances of broken fixtures and unpleasant odors.
Despite the spacious layout and comfortable beds, the cleanliness of the apartments, specifically interiors such as the floors and balconies, seems to fall short of expectations for many. The mixed reviews from past guests highlight the need for the resort to focus on consistent and detailed cleaning to improve overall guest satisfaction.
The staff at Grad Sunca Resort consistently receives praise for being friendly and approachable. Many reviewers highlight the exceptional professionalism and kindness of the reception staff, noting their readiness to meet guests' needs and resolve issues promptly. The receptionists are often described as extremely polite and helpful with several specific mentions of individual employees who went above and beyond in their service.
Most of the resort’s personnel, including receptionists, housekeeping and staff at various facilities, are commended for their helpfulness and positive demeanor. Guests appreciated the swift actions of the cleaning staff and the friendly assistance from the playroom personnel, which enhanced their overall experience.
However, some reviews indicate areas for improvement. A few guests encountered unfriendly or untrained staff members, leading to negative experiences, particularly during check-in and at the water park. There were also reports of disorganization and slow service at times.
Despite these occasional issues, the general sentiment towards the Grad Sunca Resort's staff is overwhelmingly positive with many guests expressing gratitude for the kindness and hard work of the hotel team.
The WiFi experience at Grad Sunca Resort has left guests with mixed feelings. Many guests have highlighted positive aspects, such as fast internet connection, good WiFi and even excellent and perfect WiFi, showcasing instances where the service was reliable and efficient. However, there are reports of unreliable connections and areas where the WiFi did not cover the entire apartment, indicating inconsistency in the service. Despite these variations, the internet performance has been characterized as generally good by several guests, offering a positive overall impression with some room for improvements.
Grad Sunca Resort boasts several impressive pools and a well-designed aquatic center that delight guests with their cleanliness and maintenance. The indoor pool, spanning about 25 meters and the various pools in the aqua park are particularly noted for being both extensive and well-managed. Families especially appreciate the pools equipped for children, ensuring enjoyment for the little ones.
Though the water temperatures can sometimes be below expectations, the overall atmosphere of the pools and the water park remains enjoyable, especially in the summer months. The spa and wellness facilities complement the aquatic offerings well and contribute to a relaxing experience. However, some amenities are limited in availability, such as the indoor pool’s one-hour restriction and the spa area's afternoon opening.
While a few issues regarding broken tiles and specific pools being closed early were mentioned, the resort’s concept remains well-planned and appealing, particularly in terms of its water-related activities. Despite occasional colder water conditions, most visitors find the pools and aqua park to be highlights of their stay at Grad Sunca Resort.
Grad Sunca Resort offers easily accessible parking with ample space to accommodate guests' vehicles. The large parking area ensures that visitors will not struggle to find a spot and much of the area is well-lit for added convenience. Guests have noted that parking is available nearby, which is a significant advantage. However, some visitors have mentioned that the distance from the parking lot to the rooms or apartments can be long, posing an inconvenience. Additionally, while the parking area is extensive, it is uncovered, which might expose vehicles to harsh weather conditions. Despite these minor drawbacks, the availability and accessibility of parking at Grad Sunca Resort are generally well-regarded.
The Grad Sunca Resort features an indoor pool that's about 25 meters long. Guests will appreciate that the use of the pool is complimentary, although it's limited to one hour due to certain restrictions. The indoor pool, being one of the resort's excellent facilities, can be accessed between 2:00 PM and 7:00 PM. It's worth noting that children might be restricted from some spa areas and access to the indoor pool is often included in the apartment price, especially during off-peak seasons like February. The pool is part of a comprehensive wellness offering that includes a spa center and a gym.
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Location
The resort itself is described as having a beautiful building with a variety of facilities and services that guests appreciate. It offers spacious rooms and apartments that cater well to large families or groups, providing ample comfort and a pleasant stay. The surrounding area is neat and clean, adding to the overall charm of the resort.
Guests are particularly enthusiastic about the resort's location, which is deemed excellent by many. It is described as offering a serene environment with good access to nature and clean air, making it an ideal place for relaxation. The proximity to a store and the facilities within the City of Sun enhance the convenience for visitors. Additionally, the location’s access to amenities such as an aquapark and pools is a frequently mentioned plus.
However, the resort's position outside of the town may pose a challenge for guests without a car and some found the breakfast setup a bit confusing. Despite these minor drawbacks, the resort's location, friendly staff and range of facilities are highly commended, promising a delightful stay for its guests.
Breakfast
However, the overall quality and variety left several guests dissatisfied. Specific criticisms included a lack of fresh items such as fruit and yogurt, cold food and insufficient cleanliness of plates and cutlery. The buffet's organization was also a point of contention with reports of chaotic conditions, limited dietary options and basic items running out.
While some guests had a fantastic breakfast experience with high praise for the quality and selection, others found the offerings monotonous or subpar, especially during the fasting period or in terms of catering to special dietary needs. The on-site restaurant received commendations for its food and friendly staff, providing a redeeming element for breakfast at the resort.
Overall, while there are definite positives to the breakfast experience at Grad Sunca Resort, the variability in guest satisfaction suggests there is room for improvement in consistency and quality.
Dinner
However, not all feedback is glowing. Some guests found the dinner offerings to be limited in variety with occasional reports of cold dishes and scarce options. Service at times has been reported as lacking with some diners experiencing bad service and waitstaff issues. Additionally, a few reviewers pointed out that dinner couldn't be ordered past 9 pm. An unusual dining experience mentioned by some involves chickens walking around the tables at the Ethno Village restaurant, which may not appeal to everyone.
Overall, while some improvements could be made to enhance the dinner experience, particularly in terms of variety and service, the resort's dining options do provide good value for many guests.
Rooms
Many appreciate the kitchen facilities, though it is common to find reviews mentioning a lack of basic kitchenware, which can be rectified upon request to the friendly staff. The apartments often get positive feedback for being new and tidy with a pleasant, warm atmosphere.
However, some guests have noted issues with cleanliness and maintenance, pointing out the presence of insects, cobwebs and incomplete finishes. Problems such as broken toilet seats, malfunctioning equipment and a lack of regular cleaning have been mentioned. Structural concerns, like steep stairs and a lack of interior locks, can pose difficulties, especially for families with small children. Additionally, noise from neighboring units occupied by sports teams and inadequate equipment in the apartments have been reported.
In summary, while Grad Sunca Resort excels in providing large, modern and comfortable spaces, there are occasional lapses in maintenance and cleanliness that the management could address to enhance the overall guest experience.
Beds
However, a few negative remarks were also present. Some guests found certain beds to be uncomfortable with specific mention of a double bed that was actually two single beds put together. Additionally, there were a handful of complaints about bedding and towels being insufficient. There was also mention of a cigarette-burned sofa and a 4th bed located awkwardly in the kitchen/lounge area.
Overall, while most visitors enjoyed their stay at Grad Sunca Resort and found the beds to be a highlight, a few experienced issues that detracted from their overall comfort.
Cleanliness
However, numerous guests have reported issues such as visible wear and tear, surface-level cleaning and various signs of neglect. Common complaints include dirty floors, presence of ants and areas in immediate need of more thorough cleaning, particularly in bathrooms and kitchens. Some apartments showed signs of mold and insect issues, creating concerns for guests about hygiene levels. Additionally, there were instances of broken fixtures and unpleasant odors.
Despite the spacious layout and comfortable beds, the cleanliness of the apartments, specifically interiors such as the floors and balconies, seems to fall short of expectations for many. The mixed reviews from past guests highlight the need for the resort to focus on consistent and detailed cleaning to improve overall guest satisfaction.
Staff
Most of the resort’s personnel, including receptionists, housekeeping and staff at various facilities, are commended for their helpfulness and positive demeanor. Guests appreciated the swift actions of the cleaning staff and the friendly assistance from the playroom personnel, which enhanced their overall experience.
However, some reviews indicate areas for improvement. A few guests encountered unfriendly or untrained staff members, leading to negative experiences, particularly during check-in and at the water park. There were also reports of disorganization and slow service at times.
Despite these occasional issues, the general sentiment towards the Grad Sunca Resort's staff is overwhelmingly positive with many guests expressing gratitude for the kindness and hard work of the hotel team.
Wi-Fi
Pool
Though the water temperatures can sometimes be below expectations, the overall atmosphere of the pools and the water park remains enjoyable, especially in the summer months. The spa and wellness facilities complement the aquatic offerings well and contribute to a relaxing experience. However, some amenities are limited in availability, such as the indoor pool’s one-hour restriction and the spa area's afternoon opening.
While a few issues regarding broken tiles and specific pools being closed early were mentioned, the resort’s concept remains well-planned and appealing, particularly in terms of its water-related activities. Despite occasional colder water conditions, most visitors find the pools and aqua park to be highlights of their stay at Grad Sunca Resort.
Parking
Indoor Pool
Yes, Grad Sunca Resort has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Grad Sunca Resort.
Yes, Grad Sunca Resort welcomes dogs.
Yes, parking facilities are available at Grad Sunca Resort.
Yes, Grad Sunca Resort has a gym.
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