Pointes North Beachfront Resort Hotel
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Summary of reviewsPointes North Beachfront Resort Hotel in Traverse City is highly regarded for its exceptional location on picturesque Grand Traverse Bay, offering stunning water views and direct beachfront access. Guests find the setting beautiful, quiet and serene—perfect for relaxation while still being conveniently close to downtown attractions, restaurants and leisure activities.
The hotel provides spacious rooms with comfortable beds, balconies and modern amenities like Jacuzzi tubs and kitchenettes with many rooms offering breathtaking lake or bay views. While some describe the rooms and furniture as needing updates, the overall atmosphere is enhanced by clean, well-decorated spaces and new furnishings in several units.
Guests appreciate the friendly and accommodating staff, often mentioning specific employees by name for their exceptional service and responsiveness. Housekeeping also receives praise for maintaining the cleanliness and comfort of the rooms, though there have been occasional issues with cleanliness and maintenance in some areas.
The resort's family-friendly atmosphere is complemented by a variety of activities suited for both children and adults, including a clean and well-maintained heated outdoor pool with scenic lake views and a pristine sandy beach ideal for relaxing and evening bonfires.
Breakfast at the hotel consists of convenient grab-and-go options, which some find satisfactory while others feel could use more variety and healthier choices. The complimentary Wi-Fi generally meets guests' needs and the parking is mostly convenient and adequate.
Overall, Pointes North Beachfront Resort Hotel is celebrated for its beachfront charm, accommodating staff and picturesque setting, making it a solid choice for both family vacations and romantic getaways.
Categories
The hotel provides spacious rooms with comfortable beds, balconies and modern amenities like Jacuzzi tubs and kitchenettes with many rooms offering breathtaking lake or bay views. While some describe the rooms and furniture as needing updates, the overall atmosphere is enhanced by clean, well-decorated spaces and new furnishings in several units.
Guests appreciate the friendly and accommodating staff, often mentioning specific employees by name for their exceptional service and responsiveness. Housekeeping also receives praise for maintaining the cleanliness and comfort of the rooms, though there have been occasional issues with cleanliness and maintenance in some areas.
The resort's family-friendly atmosphere is complemented by a variety of activities suited for both children and adults, including a clean and well-maintained heated outdoor pool with scenic lake views and a pristine sandy beach ideal for relaxing and evening bonfires.
Breakfast at the hotel consists of convenient grab-and-go options, which some find satisfactory while others feel could use more variety and healthier choices. The complimentary Wi-Fi generally meets guests' needs and the parking is mostly convenient and adequate.
Overall, Pointes North Beachfront Resort Hotel is celebrated for its beachfront charm, accommodating staff and picturesque setting, making it a solid choice for both family vacations and romantic getaways.
Hotel near Ski Resorts
Located on US 31 North, this hotel offers driving access to Mt. Holiday Ski Area.
Hotel near The Beach
This beachfront hotel is positioned right on the water, providing stunning views and easy access to beach activities. Guests can step out from the hotel directly onto the sand.
Family Friendly Hotel
Being a beachfront resort, it naturally caters to families looking for beach access and water activities. Details on specific family amenities are unavailable, but the location is a strong draw.
Hotel with Swimming Pool
This beachfront resort hotel has a pool, offering guests a refreshing swim with a view. The pool enhances the beachfront experience, making it more enjoyable.
Heated Pool Outdoor Pool
Hotel with Parking
Pointes North Beachfront Resort Hotel provides parking facilities for guests. It is located on North US Highway 31 North, offering easy access.
3-Star Hotel
Pointes North Beachfront Resort Hotel provides beachfront accommodations with stunning views of Grand Traverse Bay. It offers a variety of amenities and comfortable rooms, making it ideal for a relaxing getaway.
Hotel with Outdoor Pool
This beachfront resort features a heated outdoor pool and a private beach. Many rooms include spas and offer beachfront views with balconies or walkouts to the pool area.
Hotel with Heated Pool
This beachfront resort offers a seasonal heated outdoor pool located right by the beach, providing a unique setting. Many rooms also feature two-person spas, adding another heated water option for guests.
Hotel near Golf Courses
Hotel for Honeymoon
Accessible Hotel
Guest Reviews
Pointes North Beachfront Resort Hotel in Traverse City boasts a fantastic location that resonates strongly with its guests. Situated directly on the picturesque Grand Traverse Bay, the hotel offers stunning water views and is lauded for its beachfront access. Visitors enjoy the convenience of being just a short drive from downtown, casinos, wineries, restaurants and shopping districts. The proximity to leisure activities such as jet ski rentals and a bike path leading into Traverse City further enhances the stay experience.
The area surrounding the hotel is described as beautiful, quiet and serene, providing a perfect balance between accessibility and tranquility. Guests appreciate the easy access to the town's amenities without the hustle and bustle, making it an ideal spot for relaxation. The lakefront positioning allows for a private beach experience, complete with bonfires at night, adding a charming touch to the stay.
Overall, the combination of exceptional views, beachfront charm and easy access to the local attractions makes the location of Pointes North Beachfront Resort Hotel one of its most applauded features.
Pointes North Beachfront Resort Hotel offers a grab-and-go breakfast with a variety of prepackaged foods available in the lobby. Many guests appreciated the convenience of the grab-and-go options, highlighting items such as breakfast sandwiches, muffins, coffee, tea, yogurt and cereal. This setup was seen as a bonus due to the all-day coffee and the easy accessibility.
However, the breakfast also received some criticism for being limited and basic. Some guests found the breakfast options to be minimal and not up to the expectations given the room cost. The lack of fresh bread, healthy food choices and options for dietary restrictions were mentioned as areas needing improvement. The breakfast could benefit from more creativity and hot meal options.
Overall, while the breakfast was considered adequate and convenient by some, others felt it fell short and suggested it could be better, especially considering the price point and the need for more diverse and healthier choices.
Pointes North Beachfront Resort Hotel offers a variety of spacious rooms, many of which have stunning views of the lake or bay and direct access to the beach. Positive feedback highlights the generous size of the rooms, comfortable beds and additional amenities like balconies, Jacuzzi tubs and kitchenettes with mini-fridges and microwaves. Guests enjoyed the clean rooms, fancy decor and beautiful views from private patios. The layout and high vaulted ceilings create a pleasant and roomy atmosphere, which is enhanced by new furniture in several units.
However, the property does have its share of drawbacks. Some guests found the rooms outdated and noted needed updates to fixtures, bathrooms and overall maintenance. Issues were reported with cleanliness, ranging from dirty floors and bathrooms to an overwhelming smell of pot and even sporadic sightings of bed bugs. Specifically, broken cabinets, uneven furniture, noisy air conditioners and dated bathroom fittings detracted from some stays. There were isolated instances of maintenance problems, such as leaking ceilings and non-functional showers.
Despite these issues, most visitors appreciated the large, comfortable rooms and the scenic views, making Pointes North Beachfront Resort Hotel a mixed bag but worth considering for its positive aspects.
Pointes North Beachfront Resort Hotel has received varied feedback regarding its beds. On the positive side, numerous guests found the beds to be comfortable with some specifically highlighting the bed size as big and spacious. Many guests mentioned enjoying a comfortable sleep thanks to the cozy beds and soft pillows. Cleanliness also received commendation with several reviews noting that the bedding was clean and even described as spotless.
However, not all feedback was glowing. Some guests reported issues with bed comfort, describing the mattresses as hard, uncomfortable or in need of replacement. In a few cases, the beds were termed extremely hard or too firm, which affected sleep quality. Discrepancies in pillow comfort were also noted with a mix of feedback ranging from comfortable to very uncomfortable pillows. Bedding-related concerns included limited options and isolated issues with cleanliness.
Overall, while many guests appreciated the bed's comfort and size at Pointes North Beachfront Resort Hotel, others experienced discomfort due to firmness and less favorable pillow and mattress conditions.
Guests at Pointes North Beachfront Resort Hotel had mixed experiences regarding the cleanliness of the hotel. Many praised the rooms for being very clean and commended the housekeeping staff as excellent, noting that the rooms were well-maintained and comfortable. Some highlighted that the property, while aging, was kept clean and tidy with some recently renovated rooms receiving positive remarks.
However, a significant portion of the feedback pointed out several cleanliness issues. Frequent mentions were made of dirty floors, dusty furniture, cobwebs and stained or moldy curtains. Some guests encountered spiders, ants and even a mouse within the premises. The bathrooms, in particular, were often described as needing more thorough cleaning with mold reported in the showers and grout.
A few guests also noted that housekeeping services were lacking during their stay, mentioning no visits from the maid even over multiple days. This lack of attention to detail in cleaning extended to public areas like hallways and balconies, which were also found to be in less than ideal condition by some visitors.
While the views and helpfulness of the staff were often appreciated, it appears that Pointes North Beachfront Resort Hotel could benefit from a more rigorous and consistent cleaning protocol to ensure a satisfactory experience for all guests.
Pointes North Beachfront Resort Hotel boasts an exceptionally friendly and accommodating staff with numerous reviews highlighting their warmth and helpfulness. The front desk personnel, including commendable mentions of individuals like Amanda, Roxy and Daniel, are described as welcoming and responsive, ensuring that guests' needs are promptly addressed. Housekeeping and maintenance staff also receive high praise for their diligent efforts and excellent service.
Guests consistently note the overall professionalism and courtesy of the hotel staff, from the manager to the morning and evening desk attendants. Special mentions highlight the staff's ability to go above and beyond, such as allowing early check-ins and quickly resolving issues. Despite a few instances of less favorable interactions, the majority of feedback underscores the staff's dedication to providing exceptional customer service.
In summary, the staff at Pointes North Beachfront Resort Hotel significantly contributes to the positive guest experience, making visitors feel welcomed and well-attended throughout their stays.
The wifi at Pointes North Beachfront Resort Hotel generally received positive feedback. Guests appreciated the reliable and well-functioning connection, citing good access to email and other internet needs. Many found the internet to be working well with some noting it worked great. However, there were a few mentions of inconsistent performance and spotty signals and some guests found the Wi-Fi frustrating at times. Despite these occasional issues, the overall consensus leans towards a satisfactory wifi experience, making it suitable for most online activities during their stay.
Pointes North Beachfront Resort Hotel boasts a nice, clean and well-maintained pool area that many guests appreciate. Families, in particular, enjoy the warm and heated outdoor pool, often finding it great for both kids and adults. The service-oriented staff ensure the pool's cleanliness and accessibility, making it ready for use at all times. The beachfront pool adds to the overall pleasant experience of the stay.
However, some reviews indicate that the pool can get crowded and there are occasional issues with finding lounge chairs. There have been mentions of the pool not being open or lacking notification when closed and there have been some inconsistent issues with pool heating. Despite these occasional drawbacks, the pool area is generally well-received, contributing positively to the enjoyment of guests' stays.
The beach near Pointes North Beachfront Resort Hotel offers a picturesque and serene escape. Guests consistently praise the beautiful, clean and sandy beach, highlighting its pristine condition and the well-maintained sand. The beachfront location provides stunning views of Grand Traverse Bay and offers direct access from several guest rooms, making it a convenient and enjoyable feature for visitors. Many reviewers cherished the peaceful atmosphere and the ability to relax by the water.
Families appreciated the blend of beach and pool amenities with children especially enjoying the sunny, sandy beach and the great pool area. The private beach aspect was notably loved, adding an exclusive touch to the overall experience, although a few guests mentioned occasional cleanliness issues like spider webs and trash. Despite these minor drawbacks, the majority found the beach area to be perfect and the backdrop for great sunsets and quiet walks.
Additionally, fire pits on the beach enhance the evening ambiance, allowing guests to enjoy a cozy fire by the water. The positive feedback underscores the excellent beach access and the hotel's efforts to groom and maintain the sandy shores, contributing to a relaxing and enjoyable stay at the resort.
Pointes North Beachfront Resort Hotel offers a range of parking experiences with many guests appreciating the convenience and proximity of parking spaces to their rooms. Free parking is a notable amenity and several visitors found it sufficient and decent, describing it as being close to their rooms or even right in front of the door. The parking area itself is generally considered all right and accessible, adding ease for guests looking to explore nearby dining and shopping options.
However, some guests encountered challenges with the parking situation. There were mentions of limited and tight spots, making it sometimes less than ideal or not particularly easy to navigate. Occasional maintenance activities, such as sealing and restriping, could also require guests to move their vehicles. Despite these occasional inconveniences, the overall sentiment about parking at the hotel leans positive, indicating that while there may be room for improvement, many guests find it adequately meets their needs.
Pointes North Beachfront Resort Hotel is a great family-friendly destination, perfect for both memorable family vacations and relaxing stays for couples. The resort offers spacious family rooms, which provide a comfortable environment for parents and children alike. Many guests highlight the various activities available for families with a special mention of the pool and bay area where kids particularly enjoyed seeing duck families.
The hotel boasts a beautiful beach, adding to the overall appeal for families. Those traveling with little ones will appreciate the convenient and family-oriented amenities, such as the mini-fridge and couch beds in the rooms. The resort is also noted for fulfilling special requests efficiently and the breakfast options are quite varied, accommodating different tastes.
Despite its many positive aspects, guests have noted that some minor upgrades are needed, particularly regarding older beds and general maintenance. Some rooms could benefit from modernization to enhance the guest experience further. Furthermore, the outdoor amenities for family gatherings are somewhat limited.
Overall, Pointes North Beachfront Resort Hotel is praised for its family-friendly atmosphere and picturesque setting. It successfully strikes a balance between providing a relaxing retreat for couples and an engaging environment for families, making it a solid choice for a variety of travelers.
Pointes North Beachfront Resort Hotel boasts a well-regarded heated outdoor pool that many guests found fantastic, super warm and consistently hot. Overlooking the lake, the pool provides a scenic backdrop while swimming. Cleanliness is maintained, ensuring a pleasant experience. Despite a few mentions of the pool being chilly at times, its accessibility and warmth have generally received positive feedback. However, prospective guests should note that there is no hot tub available. Overall, the heated pool remains a standout feature for visitors.
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Location
The area surrounding the hotel is described as beautiful, quiet and serene, providing a perfect balance between accessibility and tranquility. Guests appreciate the easy access to the town's amenities without the hustle and bustle, making it an ideal spot for relaxation. The lakefront positioning allows for a private beach experience, complete with bonfires at night, adding a charming touch to the stay.
Overall, the combination of exceptional views, beachfront charm and easy access to the local attractions makes the location of Pointes North Beachfront Resort Hotel one of its most applauded features.
Breakfast
However, the breakfast also received some criticism for being limited and basic. Some guests found the breakfast options to be minimal and not up to the expectations given the room cost. The lack of fresh bread, healthy food choices and options for dietary restrictions were mentioned as areas needing improvement. The breakfast could benefit from more creativity and hot meal options.
Overall, while the breakfast was considered adequate and convenient by some, others felt it fell short and suggested it could be better, especially considering the price point and the need for more diverse and healthier choices.
Rooms
However, the property does have its share of drawbacks. Some guests found the rooms outdated and noted needed updates to fixtures, bathrooms and overall maintenance. Issues were reported with cleanliness, ranging from dirty floors and bathrooms to an overwhelming smell of pot and even sporadic sightings of bed bugs. Specifically, broken cabinets, uneven furniture, noisy air conditioners and dated bathroom fittings detracted from some stays. There were isolated instances of maintenance problems, such as leaking ceilings and non-functional showers.
Despite these issues, most visitors appreciated the large, comfortable rooms and the scenic views, making Pointes North Beachfront Resort Hotel a mixed bag but worth considering for its positive aspects.
Beds
However, not all feedback was glowing. Some guests reported issues with bed comfort, describing the mattresses as hard, uncomfortable or in need of replacement. In a few cases, the beds were termed extremely hard or too firm, which affected sleep quality. Discrepancies in pillow comfort were also noted with a mix of feedback ranging from comfortable to very uncomfortable pillows. Bedding-related concerns included limited options and isolated issues with cleanliness.
Overall, while many guests appreciated the bed's comfort and size at Pointes North Beachfront Resort Hotel, others experienced discomfort due to firmness and less favorable pillow and mattress conditions.
Cleanliness
However, a significant portion of the feedback pointed out several cleanliness issues. Frequent mentions were made of dirty floors, dusty furniture, cobwebs and stained or moldy curtains. Some guests encountered spiders, ants and even a mouse within the premises. The bathrooms, in particular, were often described as needing more thorough cleaning with mold reported in the showers and grout.
A few guests also noted that housekeeping services were lacking during their stay, mentioning no visits from the maid even over multiple days. This lack of attention to detail in cleaning extended to public areas like hallways and balconies, which were also found to be in less than ideal condition by some visitors.
While the views and helpfulness of the staff were often appreciated, it appears that Pointes North Beachfront Resort Hotel could benefit from a more rigorous and consistent cleaning protocol to ensure a satisfactory experience for all guests.
Staff
Guests consistently note the overall professionalism and courtesy of the hotel staff, from the manager to the morning and evening desk attendants. Special mentions highlight the staff's ability to go above and beyond, such as allowing early check-ins and quickly resolving issues. Despite a few instances of less favorable interactions, the majority of feedback underscores the staff's dedication to providing exceptional customer service.
In summary, the staff at Pointes North Beachfront Resort Hotel significantly contributes to the positive guest experience, making visitors feel welcomed and well-attended throughout their stays.
Wi-Fi
Pool
However, some reviews indicate that the pool can get crowded and there are occasional issues with finding lounge chairs. There have been mentions of the pool not being open or lacking notification when closed and there have been some inconsistent issues with pool heating. Despite these occasional drawbacks, the pool area is generally well-received, contributing positively to the enjoyment of guests' stays.
Beach
Families appreciated the blend of beach and pool amenities with children especially enjoying the sunny, sandy beach and the great pool area. The private beach aspect was notably loved, adding an exclusive touch to the overall experience, although a few guests mentioned occasional cleanliness issues like spider webs and trash. Despite these minor drawbacks, the majority found the beach area to be perfect and the backdrop for great sunsets and quiet walks.
Additionally, fire pits on the beach enhance the evening ambiance, allowing guests to enjoy a cozy fire by the water. The positive feedback underscores the excellent beach access and the hotel's efforts to groom and maintain the sandy shores, contributing to a relaxing and enjoyable stay at the resort.
Parking
However, some guests encountered challenges with the parking situation. There were mentions of limited and tight spots, making it sometimes less than ideal or not particularly easy to navigate. Occasional maintenance activities, such as sealing and restriping, could also require guests to move their vehicles. Despite these occasional inconveniences, the overall sentiment about parking at the hotel leans positive, indicating that while there may be room for improvement, many guests find it adequately meets their needs.
Family
The hotel boasts a beautiful beach, adding to the overall appeal for families. Those traveling with little ones will appreciate the convenient and family-oriented amenities, such as the mini-fridge and couch beds in the rooms. The resort is also noted for fulfilling special requests efficiently and the breakfast options are quite varied, accommodating different tastes.
Despite its many positive aspects, guests have noted that some minor upgrades are needed, particularly regarding older beds and general maintenance. Some rooms could benefit from modernization to enhance the guest experience further. Furthermore, the outdoor amenities for family gatherings are somewhat limited.
Overall, Pointes North Beachfront Resort Hotel is praised for its family-friendly atmosphere and picturesque setting. It successfully strikes a balance between providing a relaxing retreat for couples and an engaging environment for families, making it a solid choice for a variety of travelers.
Heated Pool
Yes, Pointes North Beachfront Resort Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Pointes North Beachfront Resort Hotel.
No, Pointes North Beachfront Resort Hotel doesn't allow dogs.
Yes, parking facilities are available at Pointes North Beachfront Resort Hotel.
No, Pointes North Beachfront Resort Hotel doesn't have a gym.
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