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Summary of reviewsHotel Quinta da Cruz & SPA is a haven for those seeking tranquility and a peaceful retreat. Nestled in a picturesque rural setting adorned with orange trees, vineyards and fig trees, the hotel offers a serene and quiet environment perfect for unwinding. Its location, while a bit remote, provides a calm ambiance away from the city's hustle and bustle, ideal for leisurely walks and exploring historical sites. The convenience of being 40 minutes from Porto airport facilitates easy access for international travelers, although some guests find it a bit hard to find initially.
The hotel shines with its excellent breakfast offerings, which guests repeatedly applaud for their variety and quality. Fresh fruit, pastries, plant-based drinks and dietary accommodations make for a diverse and satisfying breakfast experience, often exceeding expectations. The dining area is well-organized and pleasant with friendly and attentive staff enhancing the experience further.
Dinner options, however, receive mixed reviews. The bar offers good quality fast food such as burgers and salads, but guests noted a lack of variety and occasional issues with food quality and service speed. While room service is convenient, many found the absence of a full-service restaurant limiting, often needing to venture out for more extensive dining options.
Rooms at the hotel receive mostly positive reviews for their size, cleanliness and comfort. Spacious and cozy, they often feature large balconies with serene views of the pool and estate. The rooms blend modern and rustic styles, although minor issues such as noise disturbances and occasional outdated amenities were noted. Overall, the rooms are well-maintained and provide a comfortable stay.
Cleanliness throughout the hotel is highly appreciated with guests frequently describing the premises as spotless and well-maintained. The meticulously kept gardens and vineyards add to the hotel's pleasant ambiance, further complemented by professional cleaning routines and effective COVID-19 prevention measures.
The exceptional staff at Hotel Quinta da Cruz & SPA significantly enhance the guest experience. Known for their friendliness, attentiveness and professionalism, the team is consistently praised for their warm and helpful service. The staff's dedication to ensuring a comfortable stay leaves a lasting positive impression on guests.
The hotel offers reliable Wi-Fi in communal areas, but connectivity issues in private rooms and outdoor areas were commonly reported. The spa facilities, including an indoor pool, jacuzzi, sauna and Turkish bath, are largely praised for their relaxing atmosphere, although maintenance issues like non-functional jacuzzi jets and inconvenient access routes were mentioned.
Both indoor and outdoor pools provide relaxing and recreational opportunities, though maintenance concerns and inconsistent heating in the indoor pool detract from the experience. The tennis facilities are well-maintained and enhanced by the availability of complimentary rackets, adding to the hotel's array of physical activities.
Ample private parking is available, making it convenient for guests, although a car is necessary to fully explore the hotel's amenities and the surrounding area. Finally, the hotel is highly praised for its family-friendly atmosphere with dedicated activities for children, such as a playground and suitable dining options, ensuring a comfortable and enjoyable stay for families.
Overall, Hotel Quinta da Cruz & SPA offers a restful and charming stay with its serene surroundings, excellent staff and a range of amenities that cater well to both individual and family guests.
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