Graystone Lodge, part of the Ascend Hotel Collection, is consistently praised by guests for its impressive features and outstanding service. Centrally located near key attractions like the Blue Ridge Parkway, Boone, and Appalachian State University, the hotel offers a strategic base for exploration. Guests appreciate the nearby supermarket and the peaceful environment, despite being slightly removed from historic downtown, making it an ideal choice for travelers.
Visitors highlight the hotel's beautifully appointed, modern rooms, emphasizing their cleanliness, spaciousness, and comfort. The updated amenities, including a heated indoor pool, add to the overall experience. The hotel surprises guests with personal touches for special occasions, reflecting a keen attention to detail.
Breakfast at Graystone Lodge receives high marks for its variety, quality, and presentation, with many noting it as a standout feature. While there are suggestions for longer hours and more seating, the food offerings cater to diverse dietary needs and are frequently restocked by the attentive staff.
The exceptional staff plays a pivotal role in creating a welcoming atmosphere, with guests lauding their friendliness, professionalism, and willingness to assist. The housekeeping services maintain high standards of cleanliness, contributing to the positive experiences. Even amidst ongoing renovations, the exceptional service remains unwavering.
The hotel's indoor pool, despite occasional temperature fluctuations and a noted reliance on chlorine, is well-maintained and enjoyed by families. Additionally, the comfort of the beds frequently earns praise, with the cozy bedding and pillows adding to restful stays, although some guests find the beds too soft for their preference.
Overall, Graystone Lodge exceeds expectations, offering a combination of a convenient location, superior cleanliness, and outstanding customer service, making it a highly recommended choice for travelers.
The Sleep Inn Boone University Area is highly regarded for its prime location and exceptional service, making it a popular choice for visitors to Boone and those connected to Appalachian State University. Located conveniently near the city center, guests find it easy to explore nearby shopping, dining, and local attractions. The hotel is especially favored by families visiting students, given its proximity to the campus and dorms.
Guests frequently commend the hotel for its clean and spacious rooms, equipped with modern amenities like refrigerators and microwaves. The beds are generally praised for their comfort, contributing to a restful night's sleep, although there are mixed opinions regarding firmness. The entire facility maintains a tidy and quiet atmosphere, which enhances the comfort of the stay.
The breakfast service at Sleep Inn receives positive feedback for offering a range of options, including delicious sausage and waffles. It is appreciated for its quality and variety, with extended hours providing flexibility for guests. An additional touch includes afternoon snacks, adding to the welcoming experience. While some improvements have been suggested, the overall consensus is favorable, with many describing breakfast as a highlight of their stay.
The cleanliness of the hotel stands out, as does the friendliness and attentiveness of the staff. With particular recognition given to front desk staff members Elizabeth and Anne, the team is celebrated for their courteous service and willingness to go the extra mile for guests. Interactions with the staff, coupled with clean facilities, significantly enhance the overall positive experience.
While there are occasional areas for improvement, such as bathroom updates and addressing specific odors, Sleep Inn Boone University Area consistently delivers a satisfactory stay. The engaging location, combined with the comfort and cleanliness, ensures it remains a reliable choice for both leisure and academic visits in the Boone area.
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Heated Pool
Outdoor Pool
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