Cebeci Grand Hotel
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Summary of reviewsCebeci Grand Hotel, situated in the heart of Trabzon, boasts an exceptionally convenient location that is frequently praised by guests. Its proximity to Trabzon Meydan Square, key attractions and the waterfront makes it an ideal spot for easy access to shops, restaurants and cafes. This central position, coupled with the tranquility of the area and scenic sea views, provides a perfect balance for travelers.
The breakfast experience at the hotel is largely appreciated for its abundance, deliciousness and variety, especially the mix of Turkish and Continental dishes, catering even to vegetarians. The top-floor terrace offering panoramic views adds a special touch to the morning meal. However, some guests suggest more variety could enhance the experience for longer stays.
Dining at the hotel is noted for its tasty and well-loved homemade meals, though inconsistencies regarding the use of frozen ingredients and food cleanliness have been pointed out. Nonetheless, families find the food suitable and satisfying and the easy access to tours enhances the overall experience.
Rooms are generally described as spacious, clean and comfortable with beautiful sea views. Guests appreciate the well-equipped amenities and daily cleaning services. However, issues such as outdated décor, maintenance problems and noise have been mentioned. Despite these, the positives of the room size, cleanliness and conveniences stand out.
Cleanliness is a significant strength with both rooms and communal areas being frequently praised for their upkeep. While minor lapses do occur, the overall impression is one of a clean and well-maintained environment, bolstered by a dedicated cleaning staff.
The staff at Cebeci Grand Hotel receive high marks for their friendliness, professionalism and attentiveness. Frequently praised individuals, such as Abdullah, Mahmoud and Mohammed, exemplify the personalized service guests appreciate. Despite minor issues with the reception team, the staff's overall commitment to guest satisfaction enhances the stay.
The free WiFi is generally lauded for its reliability and speed, suitable for both leisure and business activities, though some guests experience inconsistencies in connectivity.
Parking facilities are considered convenient with free parking options available in an underground garage and nearby streets. Though tight spaces can be challenging, valet parking services are efficient and appreciated.
For families, the hotel offers spacious and well-equipped family rooms, creating a cozy atmosphere suitable for traveling with children. The staff's attentiveness and the hotel's safety and security add to the positive family-friendly environment, despite the heavy traffic in the surrounding area.
Guests report mixed experiences with bedding with many finding the beds comfortable and clean, although some mention issues with mattress hardness and stability.
Business travelers find the hotel’s facilities and services conducive to their needs with professional staff and appropriate workspaces. Meeting rooms, reliable internet and proximity to business districts further enhance the experience, making the hotel a reliable choice for business and leisure travelers alike.
Overall, Cebeci Grand Hotel stands out for its exceptional location, cleanliness, friendly staff and family-friendly environment, making it a prime choice for visitors seeking convenience, comfort and value in Trabzon.
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The breakfast experience at the hotel is largely appreciated for its abundance, deliciousness and variety, especially the mix of Turkish and Continental dishes, catering even to vegetarians. The top-floor terrace offering panoramic views adds a special touch to the morning meal. However, some guests suggest more variety could enhance the experience for longer stays.
Dining at the hotel is noted for its tasty and well-loved homemade meals, though inconsistencies regarding the use of frozen ingredients and food cleanliness have been pointed out. Nonetheless, families find the food suitable and satisfying and the easy access to tours enhances the overall experience.
Rooms are generally described as spacious, clean and comfortable with beautiful sea views. Guests appreciate the well-equipped amenities and daily cleaning services. However, issues such as outdated décor, maintenance problems and noise have been mentioned. Despite these, the positives of the room size, cleanliness and conveniences stand out.
Cleanliness is a significant strength with both rooms and communal areas being frequently praised for their upkeep. While minor lapses do occur, the overall impression is one of a clean and well-maintained environment, bolstered by a dedicated cleaning staff.
The staff at Cebeci Grand Hotel receive high marks for their friendliness, professionalism and attentiveness. Frequently praised individuals, such as Abdullah, Mahmoud and Mohammed, exemplify the personalized service guests appreciate. Despite minor issues with the reception team, the staff's overall commitment to guest satisfaction enhances the stay.
The free WiFi is generally lauded for its reliability and speed, suitable for both leisure and business activities, though some guests experience inconsistencies in connectivity.
Parking facilities are considered convenient with free parking options available in an underground garage and nearby streets. Though tight spaces can be challenging, valet parking services are efficient and appreciated.
For families, the hotel offers spacious and well-equipped family rooms, creating a cozy atmosphere suitable for traveling with children. The staff's attentiveness and the hotel's safety and security add to the positive family-friendly environment, despite the heavy traffic in the surrounding area.
Guests report mixed experiences with bedding with many finding the beds comfortable and clean, although some mention issues with mattress hardness and stability.
Business travelers find the hotel’s facilities and services conducive to their needs with professional staff and appropriate workspaces. Meeting rooms, reliable internet and proximity to business districts further enhance the experience, making the hotel a reliable choice for business and leisure travelers alike.
Overall, Cebeci Grand Hotel stands out for its exceptional location, cleanliness, friendly staff and family-friendly environment, making it a prime choice for visitors seeking convenience, comfort and value in Trabzon.
Hotel Taking Steps Towards Sustainability
Cebeci Grand Hotel is highlighted for its commitment to sustainability and blending modern sophistication with eco-friendly practices. The hotel aims to ensure a minimal environmental footprint while offering its services.
Business Hotel
Cebeci Grand Hotel provides standard business facilities, ensuring a practical and efficient stay for business travelers. It offers essential services and comfortable accommodations.
Hotel with Parking
This hotel provides parking for its guests. It is centrally located, making it easy to access nearby attractions while offering on-site parking.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Tennis Courts
About Cebeci Grand Hotel
License: 2022-61-0145
Guest Reviews
Location
The hotel's strategic placement ensures that visitors have all essential services close by, including public transportation options, making it easy to navigate the city. Those arriving by plane will appreciate its closeness to the airport with only a short commute required. Additionally, the hotel's sea views and its tranquil setting, nestled yet away from the city's hustle and bustle, contribute to its charm.
The reviews reflect that the location is not only central but also vibrant with numerous facilities readily accessible. This impressive locale ensures that guests can enjoy the convenience of shopping, dining and sightseeing without needing extensive travel or transportation arrangements. The combination of its central position, ease of access and nearby amenities makes Cebeci Grand Hotel a top choice for those looking to fully immerse themselves in the heart of Trabzon.
Breakfast
However, some guests feel the breakfast options could be more diverse, as repetition and limited variety have been points of contention for longer stays. Despite the widespread praise for the delicious and fresh ingredients, instances of dissatisfaction with certain items, like the lack of fresh fruit and reliance on instant coffee, have been reported. Nevertheless, the general consensus holds that the breakfast at Cebeci Grand Hotel is good with some exceptional moments, especially considering the price point and the breathtaking views from the dining area.
Dinner
Rooms
However, there are notable drawbacks. Some guests report significant discrepancies between the room images shown online and reality with many rooms feeling outdated and in need of renovation. Maintenance issues, such as broken showers, low ceilings and faulty furniture, are commonly mentioned. Furthermore, some rooms suffer from unpleasant smells, poor ventilation and noise from the street.
Despite these issues, when the rooms meet expectations, they are highly praised for being modern, spacious and comfortable. The positive aspects of the hotel, like its convenient location and friendly, cooperative staff, enhance the overall stay, making Cebeci Grand Hotel a reasonable choice for travelers who prioritize room size and cleanliness.
Beds
However, some reviews indicate that certain beds are not suitable for adults with some guests finding the mattresses and pillows too hard or worn out. Additionally, a few beds were reported as squeaky or unstable and baby beds were not provided initially upon request. The condition of some of the mattresses and bed sizes also seemed to disappoint some visitors, leading to uncomfortable nights for those guests. Despite these issues, the overall sentiment leans towards a positive sleeping experience at Cebeci Grand Hotel.
Cleanliness
While the cleaning staff are generally appreciated and daily housekeeping is a standard service, there are occasional lapses in maintaining certain areas, such as hard-to-reach spots and less visible corners. Some reviews indicate issues like mold in the bathrooms, dirty carpets and occasional unpleasant odors. Nonetheless, the overall impression is that of a clean, comfortable and well-kept environment.
The hotel's dedication to cleanliness extends to its facilities, including clean breakfast areas and clean linens. Guests also laud the helpful and pleasant staff members who contribute to the hotel's commendable upkeep. Although not without its minor flaws, Cebeci Grand Hotel is generally perceived as a clean and comfortable place to stay, making it worthy of consideration for its hospitality and cleanliness.
Staff
Guests have commended the staff's cooperative nature, emphasizing their willingness to assist with various needs and requests, from car rentals to addressing room changes swiftly. The staff's approachable and welcoming attitude makes a positive impression on visitors, making them feel truly valued and cared for during their stay.
The reception team, while mostly praised for their responsiveness and politeness, has received mixed feedback with a few instances of uncooperative or less amiable service. Nonetheless, specific individuals at the reception, like Mr. Bahaa El Din and other Syrian staff members, consistently stand out for their excellent service and helpfulness.
Housekeeping and room service teams are generally described as polite and efficient, contributing to a well-maintained and pleasant environment. Although there are occasional mentions of language barriers, the overall impression is that of a hotel staff that strives hard to provide excellent service despite some challenges.
In summary, the staff at Cebeci Grand Hotel generally garners high marks for their friendliness, hospitality and proactive assistance, playing a significant role in enhancing the overall guest experience.
Wi-Fi
However, a few guests did experience issues, such as poor WiFi in certain rooms or floors, indicating that connectivity might be inconsistent in some areas. Despite this, the overall feedback suggests that the hotel's WiFi service meets and often exceeds expectations for most guests, providing a satisfactory experience for business and leisure needs alike.
Parking
Valet parking services are frequently praised for their efficiency and helpfulness with staff often parking guests' cars for them, ensuring a smoother experience. The hotel also receives commendations for its undercover parking, which offers added protection for vehicles. While some guests have encountered difficulties, such as a full parking lot or tight spaces, the overall sentiment leans positively, emphasizing the hotel's efforts to provide accessible and reliable parking facilities.
The hotel’s added services, such as car rental and motorcycle parking, further enhance the convenience for visitors. Overall, despite occasional challenges, the Cebeci Grand Hotel manages to maintain a generally favorable impression regarding its parking facilities, making it a commendable choice for travelers with vehicles.
Family
Although the surrounding area has heavy traffic, which may pose challenges for families with children and elderly members, the hotel's internal environment compensates with its safety and security. The hotel's location is also conveniently positioned for exploring local attractions.
Overall, Cebeci Grand Hotel stands out for its clean, well-equipped rooms and value for money, making it a reliable choice for family trips. The staff's attentiveness, especially from Mr. Abdullah and Mr. Ali, enhances the stay, ensuring that families feel cared for throughout their visit.
Business
The hotel's meeting rooms are spacious, providing an appropriate work-friendly atmosphere. The furniture in rooms is tailored for business use, including good work tables that enhance productivity. The clean property and efficient sound isolation contribute to an environment conducive to work.
The efficient internet speed, although occasionally unavailable, generally supports the necessary online activities for business guests. Additionally, the hotel's helpful reception staff and exceptional concierge services further add to the convenience, offering organized tours of Trabzon and car rental services.
The proximity to business districts ensures easy access, while the internationally recognized services and top breakfast offerings add to the positive experience. Overall, Cebeci Grand Hotel is highly recommended for business travelers seeking value for money, efficient services and a professional environment that caters well to their needs.
No, Cebeci Grand Hotel doesn't have any pool.
No, a spa isn't available at Cebeci Grand Hotel.
No, Cebeci Grand Hotel doesn't allow dogs.
Yes, parking facilities are available at Cebeci Grand Hotel.
No, Cebeci Grand Hotel doesn't have a gym.
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