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At The Windsor Hotel TOYA they do their best to ensure that their services and facilities complement the purpose of your stay; to provide a pleasant stay for all their guests, they offer two accommodation styles - the Casual Style and the Premier Style.
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Summary of reviewsThe Vignette Collection The Windsor Hotel TOYA by IHG stands out as an exceptional accommodation destination, praised for its breathtaking location atop a mountain. Guests are treated to panoramic views of Lake Toya and the Pacific Ocean, leaving a lasting impression of a magical setting. The hotel seamlessly combines natural beauty with world-class service, creating an atmosphere of luxury and tranquility. Visitors particularly commend the cleanliness and comfort of the spacious rooms, which are equipped with plush bathrobes and feature stunning views.
Dining at the hotel garners mixed reviews, though the quality of cuisine remains high, with standout options like Michelin-rated dishes and delicious sushi. The breakfast experience is celebrated for its diversity and artistry, providing Japanese, Western, and French options that promise a remarkable start to the day.
The spa and hot springs offer a pleasing retreat, acclaimed for their clean facilities and exceptional water quality, though logistical issues and early closing hours might detract from a perfect experience for some. While the gym lacks some essential equipment, the hotel's extensive amenities contribute to a well-rounded experience.
Families find the hotel accommodating, with a family-friendly atmosphere and varied activities such as golf, creating cherished memories amid stunning landscapes. The professional and courteous staff amplify the overall guest experience through attentive service, despite occasional lapses due to the presence of trainees.
Overall, The Windsor Hotel TOYA provides guests with a unique blend of luxury, exceptional landscapes, and attentive hospitality—making it a recommended destination for those seeking a comfortable and memorable stay amid Japan's natural beauty.
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