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Summary of reviewsMatabi Hotel Toulouse Gare by HappyCulture consistently impresses its guests with a combination of ideal location, comfortable accommodations and exceptional service. Situated directly opposite the Gare Matabiau train station, the hotel offers unparalleled convenience for travelers utilizing public transportation, including buses, metros and a nearby airport shuttle bus stop. The central location allows for quick access to Toulouse’s city center and major attractions like Capitole Square, making it an excellent choice for sightseeing and discovering local shops, restaurants and cafes. Despite its centrality, the hotel maintains a quiet and restful environment, enhancing its value for both short and extended stays.
Guests frequently commend the hotel’s breakfast, highlighting the variety and quality of the selections. Freshly squeezed orange juice, homemade compote, chia pudding with coconut milk and fresh bread are among the offerings that make for a hearty and satisfying start to the day. The eco-friendly approach to breakfast and the inclusion of organic products further enhance the experience, though some have noted the breakfast area can get crowded.
The rooms are well-regarded for their cleanliness, comfort and functionality. Many guests praise the spaciousness, comfortable bedding and quietness, particularly those rooms facing the inner courtyard. While some rooms might be smaller and darker than expected and could benefit from better soundproofing and modern decor, the overall feedback remains positive, especially concerning the high cleanliness standards maintained by the diligent staff.
Cleanliness across the hotel is frequently praised with guests highlighting spotless rooms and well-maintained common areas. The cleaning staff's dedication to maintaining these standards positively contributes to the overall guest experience, despite occasional minor areas requiring attention, like the elevator or certain communal spots.
The hotel's staff receive consistent accolades for their friendliness, professionalism and attentiveness. Whether at reception or during breakfast service, the team's commitment to facilitating a pleasant and comfortable stay stands out. Guests appreciate the staff's willingness to provide assistance, offer local information and accommodate early check-ins or late check-outs.
The hotel’s Wi-Fi also meets most guests' expectations, offering reliable and fast connectivity suitable for tasks like Zoom meetings. The 24/7 availability of complimentary coffee, tea and refreshments in the lobby is another appreciated feature.
For families, Matabi Hotel Toulouse Gare provides a sufficiently accommodating environment with spacious rooms, separate toilet and shower facilities and connectivity between rooms for larger groups. The calm atmosphere and availability of early check-in add to its family-friendly credentials, though space might be a bit tight for very large families.
The beds consistently receive high praise for their comfort with guests appreciating the quality bedding and spacious sleeping arrangements. While some mention firmness issues with mattresses and noise from mattress protectors, the overall sleep experience is overwhelmingly positive.
The hotel delivers a strong three-star experience, offering exceptional value for money. Guests appreciate the simple but effective decor, excellent breakfast and clean, comfortable rooms, making it a sound choice for budget-conscious travelers. The blend of historical charm and modern amenities, along with its convenient location, adds to the hotel’s appeal for visitors exploring Toulouse's heritage. Overall, Matabi Hotel Toulouse Gare by HappyCulture stands out as an excellent option for those seeking a reliable, comfortable and well-located stay in the city. Show more
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Categories
3-Star Hotel
This hotel is well-regarded for its convenient location near the train station. It offers comfortable accommodations and a pleasant atmosphere. It's a great option for travelers using public transport.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Room Types
Standard Double RoomAll rooms have a TV with Canal+ satellite channels. They also include free toiletries in the en suite bathroom.
Standard Single RoomAll rooms have a TV with Canal+ satellite channels. They also include free toiletries in the en suite bathroom.
Standard Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit has 2 beds.
Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit has 2 beds.
Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit offers 3 beds.
Guest Reviews
8.1
Very Good
Location
Matabi Hotel Toulouse Gare by HappyCulture boasts a prime location revered by its guests. One of its standout features is its proximity to the Gare Matabiau train station, being situated directly opposite, which makes it incredibly convenient for those traveling by train. Additionally, the hotel's strategic location offers easy access to various public transportation options, including buses and the metro, making it an excellent choice for those seeking to explore Toulouse or continue their journey.
The hotel’s central location allows guests to reach Toulouse city center quickly with major attractions such as Capitole Square being just a 10 to 15-minute walk away. This makes sightseeing and accessing shops, restaurants and cafes straightforward and enjoyable. Visitors have also praised the convenience of the airport shuttle bus stop, which is located just steps from the hotel.
Overall, the location of Matabi Hotel is frequently highlighted as ideal for both short stays and extended visits, providing great connectivity to major travel hubs and the heart of Toulouse. The hotel is particularly noted for its value for money, especially given the cleanliness, spacious rooms and friendly staff. The environment remains quiet despite its central location, ensuring a restful stay for travelers.
Breakfast
Matabi Hotel Toulouse Gare by HappyCulture serves up a varied breakfast experience that has garnered mostly positive feedback from its guests. Many visitors praised the breakfast as great and plentiful, noting a diverse selection of both sweet and savory items. Particularly appreciated were the quality products on offer, such as freshly squeezed orange juice, fresh bread, homemade compote and chia pudding with coconut milk and red fruits.
Guests found the buffet to be hearty, generous and quite filling, making it a perfect start to the day. The inclusion of fresh and natural options, like organic products, fresh fruit and good quality teas, enhanced the dining experience. There were also commendations for the eco-friendly approach to breakfast, which emphasized minimizing waste.
However, there were a few concerns regarding the breakfast area, which some found to be small and prone to becoming crowded. Despite this, the service was described as friendly and accommodating with staff willing to replenish the buffet promptly and even accommodate early morning departures.
With its fresh and delectable offerings, including delicious pastries and a variety of beverages, the breakfast at Matabi Hotel Toulouse Gare stands out as a highlight for many guests, contributing positively to their overall stay.
Rooms
The rooms at Matabi Hotel Toulouse Gare by HappyCulture generally receive positive feedback for their cleanliness, comfort and spaciousness. Many guests have praised the rooms for being very clean, functional and equipped with comfortable bedding. The rooms overlooking the inner courtyard are often noted for their quietness, contributing to a peaceful stay.
There is a fair mention of the spaciousness of the rooms with some guests particularly appreciating the large beds and sizable bathrooms. Despite this, several reviews highlight that the rooms can sometimes be small and dark, though these attributes are often balanced by the rooms' functionality and cleanliness.
Some guests noted that while the rooms are basic, they include all necessary amenities for a comfortable stay. A few reviews pointed out that the rooms could benefit from better soundproofing and more modern decor, indicating an outdated feel in some instances.
Overall, the rooms are described as comfortable and practical, suitable for short stays with excellent cleanliness standards and a good level of comfort despite some minor drawbacks related to size and noise insulation.
Beds
At the Matabi Hotel Toulouse Gare by HappyCulture, guests frequently highlight the comfort and quality of the beds as a standout feature. Many reviews emphasize the beds' comfort, often describing them as very comfortable, super comfy and incredibly comfortable. The bedding is also regularly praised with comments on the high quality, perfect bedding and excellent sleeping arrangements.
While there are minor critiques concerning the firmness of some mattresses and the occasional noise from mattress protectors, the overwhelming sentiment remains positive. Guests repeatedly refer to the large, spacious beds, including king-size options, which contribute significantly to an agreeable stay. The pillows also receive favorable mentions for their comfort, adding to the overall sleep experience.
Ultimately, the combination of comfortable mattresses, quality bedding and the availability of large bed options makes the sleeping arrangements at this hotel highly regarded by its guests.
Cleanliness
Matabi Hotel Toulouse Gare by HappyCulture has garnered numerous commendations for its consistent cleanliness. Guests frequently highlight the rooms as being very clean with many describing them as spotless or sparkling. The cleaning staff receive high praise for their excellent service, ensuring that rooms are well-maintained and refreshed daily with fresh towels. The hotel's general premises, including common areas, are also noted for their neatness and cleanliness, creating a positive impression upon arrival.
In addition to cleanliness, the rooms are appreciated for their comfort and spaciousness. Guests find the bedding particularly clean and comfortable, contributing to a pleasant stay. The hotel's modern, practical amenities and quiet environment further enhance guest comfort.
Despite the overwhelmingly positive feedback, there are occasional mentions of areas needing attention, such as the cleanliness of the elevator and some communal areas, which were described as scruffy. A few reviewers pointed out that certain aspects of the hotel, like paintwork, could benefit from a refresh.
Overall, the exceptional cleanliness of Matabi Hotel Toulouse Gare, paired with its friendly staff and convenient location, makes it an appealing choice for travelers seeking a reliable and comfortable stay.
Staff
The guest reviews for Matabi Hotel Toulouse Gare by HappyCulture consistently highlight the exceptionally friendly and helpful staff. The reception team is frequently praised for their warm welcomes, professionalism and willingness to assist with guests' needs, offering information, early check-ins or late check-outs when possible. Numerous guests describe the personnel as attentive and accommodating, always ready to provide excellent service and advice. The staff's kindness and responsiveness stand out with many reviewers mentioning how their pleasant and polite demeanor contributes significantly to a positive and memorable stay at the hotel. From the receptionists to the breakfast staff, the team is noted for its dedication to ensuring guests feel comfortable and well-taken care of, making it clear that customer service is a top priority at this establishment.
Wi-Fi
Matabi Hotel Toulouse Gare by HappyCulture ensures a reliable and enjoyable stay with its strong and stable Wi-Fi throughout the premises. The majority of reviews highlight the good Wi-Fi available in various locations within the hotel, including the lobby. Several guests noted that the Wi-Fi worked well for their needs, including tasks like Zoom meetings and were impressed with the speed and consistency of the connection.
Additionally, visitors appreciated the 24/7 access to free coffee, tea and other refreshments in the lobby, offering a pleasant perk during their stay. Despite a few mentions of weak or slow Wi-Fi, the overall sentiment towards the hotel's internet service is quite positive. While the Wi-Fi connection could occasionally be a bit sluggish, especially with the television system, it still met most guests' expectations for a hotel setting.
Overall, Matabi Hotel Toulouse Gare by HappyCulture manages to provide a solid Wi-Fi experience along with excellent hospitality features, making it a dependable choice for both leisure and work-oriented travelers.
Family
Matabi Hotel Toulouse Gare by HappyCulture has proven to be quite accommodating for families with its proximity to the train station, making it exceptionally convenient for travel. The hotel offers rooms with separate toilet and shower facilities, adding a layer of comfort for family stays. Despite a minor issue with some of the kids' rooms having no windows, the hotel maintains a family-friendly atmosphere that guests have praised highly.
One of the standout features for families appears to be the cozy, intimate spaces, including suites with plenty of room and separation curtains that create private areas for children. Connectivity between rooms is noted as a positive, especially for families traveling with multiple children, providing a sense of togetherness while still affording privacy.
The atmosphere of the hotel is consistently mentioned as being pleasant and calm, suitable for families seeking a peaceful retreat. Families have found the rooms to be a good value with enough space to be comfortable for short stints. However, it's worth noting that some guests found the space slightly cramped and unsuitable for very large families or those with babies.
Amenities for kids include a foosball table, which received mixed comments, suggesting it was perhaps the only drawback in an otherwise family-oriented setting. Early check-in is available, which families have appreciated, adding an extra layer of convenience.
In summary, Matabi Hotel Toulouse Gare by HappyCulture comes highly recommended for its family-friendly services, calm atmosphere and strategic location, making it ideal for short family holidays.
3 Star
'Matabi Hotel Toulouse Gare by HappyCulture' offers travelers a solid three-star experience with exceptional value for money. The hotel is noted for its simple yet effective decor and professional staff. Guests appreciate the great breakfast, which is considered excellent for a hotel of this standard. The rooms are described as simple but comfortable, containing everything necessary for an adequate stay.
Visitors find the price quality ratio to be excellent and entirely acceptable. Comfort and cleanliness are highlighted, especially when considering the reasonable pricing. Though unpretentious, the hotel is perfectly functional and ideally located for easy access to the station.
For budget-conscious travelers, 'Matabi Hotel Toulouse Gare' is seen as more than sufficient, providing a fine stay suitable for short durations without any luxury. Despite some comments suggesting it isn't on par with other Ibis Styles hotels, the overall consensus is that the hotel offers great value and serves its purpose well, reflecting well on its three-star rating.
Historic
Matabi Hotel Toulouse Gare by HappyCulture impresses guests with its blend of historical charm and modern comfort. The hotel is housed in an ancient building that has been well maintained and recently renovated, preserving its historical features while offering contemporary rooms. Guests appreciate the charming, historical setting and the overall calm and pleasant atmosphere. The hotel's convenient location allows for an easy stroll to the historic center and other notable sites, enhancing its appeal for those interested in exploring the heritage of Toulouse. Friendly staff and historical ambiance add to the overall positive experience, making it a valuable choice for a stay in the city.
No, Matabi Hotel Toulouse Gare by HappyCulture doesn't have any pool.
No, a spa isn't available at Matabi Hotel Toulouse Gare by HappyCulture.
Yes, Matabi Hotel Toulouse Gare by HappyCulture welcomes dogs.
No, parking facilities aren't available at Matabi Hotel Toulouse Gare by HappyCulture.
No, Matabi Hotel Toulouse Gare by HappyCulture doesn't have a gym.