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Summary of reviewsHôtel des Ambassadeurs in Toulouse enjoys a prime location that garners consistent praise from travelers, positioned conveniently near the Toulouse Matabiau train station and the city's vibrant center. This accessibility allows guests to effortlessly explore local attractions, shops, and restaurants, while also providing easy access to public transport hubs. The hotel's strategic location is complemented by a welcoming staff who are frequently commended for their friendliness and attentiveness.
Guests appreciate the quality breakfast, which offers a variety of savory and sweet options, highlighting fresh ingredients and generous servings that contribute to a satisfying dining experience. Although the breakfast area sometimes presents minor concerns, the overall presentation and service receive positive remarks. The clean and comfortable rooms provide a cozy atmosphere, though some guests note their smaller size and outdated decor. Basic amenities suffice for short stays, with comfortable beds being a standout feature for many visitors.
Cleanliness is generally upheld across the hotel's premises, despite occasional mentions of areas needing improvement. The Wi-Fi service is mostly reliable, facilitating seamless connectivity for guests, though some rooms experience weaker signals. Parking arrangements, offered a short distance away, are handled efficiently by the attentive staff, despite some logistical challenges regarding space and accessibility.
Families may find the hotel beneficial due to cost-effective options and room configurations catering to larger groups, though experiences can vary. Overall, Hôtel des Ambassadeurs provides a pleasant balance of convenience, comfort, and value, particularly for those seeking proximity to transport links and the rich cultural tapestry of Toulouse. Show more
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Categories
Historic Hotel
Family Friendly Hotel
Business Hotel
Hotel with Parking
Room Types
Double RoomAll rooms are air-conditioned and include a TV. They also have a private bathroom with a shower. A hairdryer and ironing facilities are available at the reception.
Twin Room StandardAll rooms are air-conditioned and include a TV. They also have a private bathroom with a shower. A hairdryer and ironing facilities are available at the reception.
Quadruple RoomAll rooms are air-conditioned and include a TV. They also have a private bathroom with a shower. A hairdryer and ironing facilities are available at the reception.
Triple RoomAll rooms are air-conditioned and include a TV. They also have a private bathroom with a shower. A hairdryer and ironing facilities are available at the reception.
Standard Single RoomAll rooms are air-conditioned and include a TV. They also have a private bathroom with a shower. A hairdryer and ironing facilities are available at the reception.
Quintuple RoomAll rooms are air-conditioned and include a TV. They also have a private bathroom with a shower. A hairdryer and ironing facilities are available at the reception.
Comfort Double RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Guest Reviews
7.0
Good
Location
Nestled in the heart of Toulouse, Hôtel des Ambassadeurs is celebrated for its prime location, offering exceptional convenience for travelers and tourists alike. Situated just steps away from the Toulouse Matabiau train station, this hotel provides easy access for those arriving late or departing early by train. Its central position allows guests to explore the vibrant city center, Capitol Square, and historic attractions with ease, all within a short walk. The proximity to public transport hubs, including metro and bus stations, enhances its appeal as an ideal base for touring the city and reaching the airport shuttle.
Guests consistently praise the hotel's strategic location, highlighting its close distance to a variety of shops, restaurants, and cafes. This accessibility makes it a perfect choice for those seeking to immerse themselves in the local culture and explore the bustling areas of Toulouse without the hassle of lengthy commutes. The hotel's welcoming and friendly staff contribute to a positive experience, ensuring a comfortable stay for those passing through or stopping over for a weekend break.
While the hotel shines in its geographical advantage, it also delivers on value for money, catering particularly well to budget-conscious travelers who refuse to compromise on location. Cleanliness and a solid breakfast round off the offerings at Hôtel des Ambassadeurs, making it a recommended choice for anyone visiting Toulouse.
Breakfast
Nestled gracefully in the heart of the city, Hôtel des Ambassadeurs offers a breakfast experience that frequently receives positive mentions from satisfied guests. The breakfast is often described as very good or excellent, offering both savory and sweet choices, including fresh bread, orange juice, pastries, fruits, cheese, and yogurt. Guests appreciate the variety and the generous servings, which ensure that the meal is both satisfying and delicious. The quality of the breakfast is praised for being high, with many guests noting that it provides good value for money.
While there are some comments about limited diversity and certain items like cold milk not being available, the overall consensus is that the breakfast is fresh and plentiful, with a commendable range to suit diverse tastes. The continental breakfast, offered at a modest extra charge, is particularly noted for its abundance and variety, making it a pleasant start to the day. Moreover, the breakfast is self-service, allowing guests to enjoy their meal at their own pace.
Guests also value the welcoming and friendly staff, who contribute positively to the breakfast experience. Despite some remarks about the breakfast area occasionally being unprepared, the cleanliness of the restaurant and the warm atmosphere often leave a favorable impression. Ultimately, the breakfast at Hôtel des Ambassadeurs stands out for its quality, affordability, and generous servings, making it an attractive option for travelers seeking a good start to their day amidst the charm of the city.
Rooms
Located conveniently near the train station, Hôtel des Ambassadeurs offers a mix of experiences in its rooms. While some guests found the rooms clean, comfortable, and well-equipped, others highlighted their small size and outdated conditions. Many travelers appreciated the cozy atmosphere and praised the comfort of the beds. Some rooms are sufficiently spacious, and there were mentions of pleasant views from French balconies.
The amenities are basic; not everyone was pleased with the lack of modern facilities, and some furniture appeared old-fashioned. Noise insulation between rooms could be improved, as several reviews mentioned the ability to hear neighbors. The bathrooms are particularly small and could benefit from updates, although cleanliness was generally maintained.
Overall, the hotel provides the essentials for a short stay at an affordable price, making it a practical choice for those seeking proximity to transport links and the city center without expecting luxury or modern frills.
Beds
At Hôtel des Ambassadeurs, guests frequently highlight the comfort of the beds and bedding as a notable aspect of their stay. The majority of reviews describe the beds as very comfortable, with many expressing satisfaction in the quality of the mattress and bedding, which some guests label as top-notch. Cleanliness is also frequently mentioned, with guests appreciating that the bed linens and pillows are generally well-maintained and fresh.
However, experiences can vary, and a few reviews mention issues, such as uncomfortable mattresses or pillows, and occasional dissatisfaction with the condition or age of the bedding. Specific concerns include instances of older bedding or mattresses that some guests found soft or lacking support. Additionally, there were occasional maintenance issues such as the absence of electrical outlets for convenient device charging near the bed.
Overall, while there are sporadic complaints regarding bed comfort and bedding condition, most guests reported a positive and restful experience, emphasizing the comfort and cleanliness provided by the hotel.
Cleanliness
Hôtel des Ambassadeurs receives mixed reviews when it comes to cleanliness. Many guests appreciate that the rooms are generally clean, describing them as comfortable, and well-maintained, with clean bedding and functional amenities. The convenient location near the historic center and train station adds to its appeal. Moreover, the staff is often praised for being helpful and welcoming, providing a pleasant atmosphere during guests' stays.
However, several reviews indicate areas in need of improvement. While rooms and bathrooms are typically clean, some guests have pointed out issues such as mold, dust, and outdated furnishings that could use renovation. The soundproofing and cleanliness of certain aspects, like carpets and curtains, have left some visitors dissatisfied. Bathrooms are often considered clean, although reports of unpleasant odors and small shower cabins suggest there is room for enhancement.
Despite occasional shortcomings, the hotel remains an adequate choice for those seeking a decent night's sleep in a well-located area, especially for short visits. Overall, Hôtel des Ambassadeurs balances comfort and cleanliness, offering satisfactory accommodation with some considerations for improvement.
Staff
At Hôtel des Ambassadeurs, the staff consistently garners praise from guests, highlighting their friendliness, attentiveness, and professionalism. Both at the reception and throughout the hotel, the team is described as welcoming, smiling, and eager to assist at any hour of the day or night. The reception staff's ability to communicate effectively in English ensures a smooth experience for international visitors, and their readiness to help with tasks like carrying luggage further contributes to the hotel's reputation for exceptional service. Guests appreciate the warm, personal touches provided by the staff, making many feel comfortable and valued during their stay. Additionally, the hotel's strategic location complements the quality service, making Hôtel des Ambassadeurs a notable choice for travelers seeking both convenience and a hospitable environment.
Wi-Fi
Hôtel des Ambassadeurs offers a variety of experiences with its Wi-Fi service. Guests can enjoy complimentary Wi-Fi throughout the premises, and many have noted its reliable performance, especially in certain areas. The service is generally good, with some guests describing it as amazing and fast in their rooms. Streaming services like Netflix on the in-room TVs benefit from the strong internet connection, allowing for seamless entertainment.
However, the consistency of the Wi-Fi does seem to vary, with some guests experiencing weak or unstable connections, particularly in specific rooms or on the third floor. While the overall availability of free Wi-Fi is a highlight, connectivity issues occasionally arise. Despite these occasional hiccups, Wi-Fi remains a valued amenity at the hotel, contributing to a comfortable and connected stay for many guests.
Parking
Hôtel des Ambassadeurs offers its guests the convenience of parking options, albeit with some nuances. Travelers can secure parking spaces near the hotel with prior reservation, providing a sense of security despite being housed in a separate building roughly fifty meters away. Though these external garages entail additional fees, they offer a viable solution for those driving to the hotel. The staff is notably attentive and assists guests in navigating parking arrangements, frequently accommodating requests to extend parking usage beyond check-out times. However, some guests found the spaces a bit narrow and difficult to access, particularly for larger vehicles, necessitating alternative street parking. The hotel assures parking availability with several options at different price points, and despite a few logistical challenges regarding distance and cost, the proactive staff endeavors to ease any inconvenience.
Family
Hôtel des Ambassadeurs offers a mix of experiences for families planning a visit. It features a family room that accommodates four people and is well-equipped, promising a pleasant stay. This hotel seems well-suited for those prioritizing convenience and cost over luxury, offering good value for money for a short family visit. The location is ideal for late arrivals at the train station and provides easy walking access to various attractions. The staff is noted for their friendliness and helpfulness, enhancing the welcoming atmosphere. However, some opinions suggest differing experiences regarding its family friendliness, so guests may want to clarify specific needs when planning their stay.
Historic
Nestled in an older, charming building, Hôtel des Ambassadeurs presents a delightful blend of historical allure and modern comfort in the vibrant city of Toulouse. Its prime location, a mere few meters from Gare Matabiau, makes it incredibly convenient for travelers seeking easy access to both trains and buses, including transport from the airport. The hotel is well-positioned near the historic center, offering guests a perfect base to explore the area's rich heritage and cultural sites. With great value for money, especially for a stopover night, this old hotel stands out in the city, providing proximity to various attractions and amenities amidst the lively hustle and bustle of Toulouse.
No, Hôtel des Ambassadeurs doesn't have any pool.
No, a spa isn't available at Hôtel des Ambassadeurs.
No, Hôtel des Ambassadeurs doesn't allow dogs.
Yes, parking facilities are available at Hôtel des Ambassadeurs.