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Summary of reviewsThe Campanile Toulouse Balma - Cité de l'Espace excels in various aspects, making it a compelling choice for leisure and business travelers alike. Its location is a significant highlight, especially for visitors interested in the Cité de l'Espace, as it is within walking distance. The proximity to major roadways and ease of access to Toulouse's city center further enhances its appeal. Guests enjoy the quiet environment despite the closeness to highways and the picturesque view of the iconic Ariane rocket adds a unique charm.
The breakfast buffet at the hotel is highly praised for its variety and quality, featuring freshly squeezed orange juice, fresh fruits and a selection of pastries and bread. While some guests found the price high and desired more hot options, the breakfast service overall is seen as a valuable part of the guest experience. Dinner at the on-site restaurant also receives commendations for its pleasant atmosphere, friendly service and diverse buffet options. Some critiques about the meat dishes and limited vegetarian choices were noted, but the restaurant generally contributes positively to guest experiences.
Rooms at the hotel are clean, comfortable and well-maintained, providing modern furnishings, scenic views and practical amenities. The tranquility and soundproofing of the rooms ensure restful stays, although minor issues like small-sized rooms and occasional noise have been mentioned. The hotel's cleanliness is extensively praised, despite a few isolated complaints about stained carpets and minor areas needing renovation.
The staff receives consistent accolades for their friendliness, attentiveness and professionalism, significantly enhancing the overall guest experience. Free and secure parking is another appreciated feature, although some noted occasional difficulties finding a spot during peak times. The hotel's family-friendly environment is repeatedly highlighted with family rooms and activities for children adding to the comfort and enjoyment for families.
The comfortable and well-maintained beds, described as providing a restful night's sleep, contribute further to the hotel's appeal. As a three-star establishment, it aligns well with the expectations for comfort, cleanliness and professional staff, although some guests felt the services leaned more towards a two-star level. Business travelers find the hotel practical and reliable for short stays, appreciating the quiet rooms and efficient access.
Despite some minor drawbacks, Campanile Toulouse Balma - Cité de l'Espace is largely seen as a well-regarded choice offering comfort, convenience and a welcoming atmosphere, catering effectively to the needs of both leisure and business travelers. Show more
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Family Friendly Hotel
Located close to the Cité de l'Espace, this hotel offers family rooms and conveniences for a comfortable stay. Its proximity to the science museum makes it an ideal choice for families interested in space and science.
3-Star Hotel
This hotel is located near La Cité de l'Espace. It offers air-conditioned accommodations with a garden and terrace. It is suitable for those interested in visiting the space museum.
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Superior Double RoomThese larger rooms have free toiletries and the toilet is separate from the bathroom.
Superior Quadruple Room (1 Double Bed + 2 Single Beds)These larger rooms have free toiletries and the toilet is separate from the bathroom.
Superior Double Room (2 Adults + 1 Child up to 12)The double room provides a coffee machine, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 2 beds.
Double RoomThe double room offers a wardrobe, parquet floors, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features air conditioning, a tea and coffee maker, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Twin RoomThe twin room provides a wardrobe, parquet floors, as well as a private bathroom featuring a shower and a hairdryer. This twin room features air conditioning, a tea and coffee maker, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
The Campanile Toulouse Balma - Cité de l'Espace is praised for its exceptional location, particularly for visitors with an interest in the Cité de l'Espace, which is just a short walk away. Many reviewers highlight the convenience of the hotel's proximity to major roadways and the ease of access to the center of Toulouse, whether by car or public transportation. It's an ideal spot for families and those looking to explore nearby attractions such as Balma Park and the Halle de la Machine. Guests appreciate the quiet environment despite its closeness to the highway and ring roads, making it a practical and accessible choice for both short stays and transit stops. The hotel also boasts a pleasant view of the iconic Ariane rocket, enhancing the overall experience for visitors.
Breakfast
The breakfast at Campanile Toulouse Balma - Cité de l'Espace consistently receives high praise for its variety, abundance and quality. Guests appreciate the hearty and generous offerings with a wide array of products catering to both sweet and savory preferences. Freshly squeezed orange juice is a standout feature, enhancing the buffet's appeal. The breakfast includes fresh fruits, various types of fresh bread, pastries and other high-quality items, making it a comprehensive and satisfying meal.
Despite its positive reception, a few guests feel the price is somewhat high for what is offered and some would have preferred more hot options. However, the breakfast's quality and the attentive presentation make it a valuable part of the guest experience. Starting early, even on Sundays, the breakfast is convenient and well-timed to accommodate a variety of schedules. Overall, the breakfast at Campanile Toulouse Balma - Cité de l'Espace is a notable highlight, offering a delicious and extensive selection that aligns well with the expectations of its guests.
Dinner
Many guests of Campanile Toulouse Balma - Cité de l'Espace highlight the on-site restaurant positively, appreciating its pleasant atmosphere and modern setting. The dining experience is often described as very good with some guests mentioning excellent service and a friendly staff. The buffet dinner is frequently noted for its variety and generous portions with options that cater well to many tastes. Additionally, the quality of the food, particularly the main courses and starters, is often praised with frequent mentions of good value for money.
However, there are several critiques. Some guests find the meat dishes to be tough or overly fatty and the food can occasionally be bland. There are comments about the lack of vegetarian and vegan options and concerns about limited variety in the buffet. A few reviews also note that the restaurant can be somewhat expensive relative to the meal quality offered with some calling out the high prices and mediocre quality.
Overall, while the restaurant at Campanile Toulouse Balma - Cité de l'Espace garners both praise and some criticism, its availability and convenience generally contribute positively to guest experiences.
Rooms
The guest reviews of Campanile Toulouse Balma - Cité de l'Espace highlight several positive aspects of the hotel's rooms. The rooms are predominantly described as clean, comfortable and well-maintained. Many guests appreciated the modern furnishings and found the accommodations to be spacious and practical, particularly noting the functional bathrooms and comfortable bedding. Some rooms offer a scenic view of the nearby rocket, adding to the pleasant experience.
The hotel provides well-equipped and accessible rooms, helpful for guests with reduced mobility. Reviewers consistently mentioned the tranquility of the rooms, appreciating the soundproofing that ensures quiet nights. The family rooms also received praise for their preparation and comfort.
However, a few areas for improvement were noted. Some guests found the rooms to be small and dated with a few mentioning specific issues like stained carpet and outdated decor. There were occasional comments about noise from air conditioning or doors and a few mentions of plumbing issues and limited room maintenance.
Overall, the rooms strike a balance between functionality and comfort, making the Campanile Toulouse Balma a favorable option for travelers looking for a restful stay near the Cité de l'Espace.
Beds
Guests at Campanile Toulouse Balma - Cité de l'Espace consistently praise the hotel's bedding for its quality and comfort. Numerous reviews highlight the clean and well-maintained beds, noting both the comfort of the mattresses and the bedding itself. Keywords such as comfortable, very comfortable and top-notch are frequently used to describe the sleeping experience.
Many guests appreciate the spacious rooms and the variety of bed sizes, including king-size options, which further enhance their stay. The pillows get special mentions for their comfort as well, contributing to the overall positive sleeping experience. However, a few guests noted issues with twin beds, describing them as less comfortable or having a hard mattress.
Overall, the general consensus is that the beds at Campanile Toulouse Balma - Cité de l'Espace offer a restful and comfortable night's sleep, supported by clean and well-cared-for rooms.
Cleanliness
The cleanliness at the Campanile Toulouse Balma - Cité de l'Espace is a prominent theme in guest reviews, consistently highlighted as impeccable and well-maintained. Most guests found their rooms to be very clean with well-kept bathrooms and comfortable beds. The hotel's common areas, including the lobby and restaurant, also received praise for their spotlessness. This general sense of hygiene fosters a positive atmosphere and contributes to a pleasant stay.
However, a recurring issue noted by several guests was the stained and faded carpets, which contrast with the otherwise high standards of cleanliness. There were also isolated mentions of specific areas needing renovation, such as the shower ceilings and walls. Despite these minor drawbacks, the overall consensus is that the hotel maintains very good cleanliness, ensuring a peaceful and enjoyable experience for visitors. The supportive and welcoming staff further enhances the comfortable and sanitary environment of the establishment.
Staff
The staff at Campanile Toulouse Balma - Cité de l'Espace consistently receive high praise for their exceptional service. Guests frequently highlight the friendliness, kindness and professionalism of the staff, making them feel welcome from the moment they arrive. The reception staff are noted for their warm, smiling welcomes and their willingness to assist with any needs, ensuring that everyone feels at home. Beyond just being friendly, the staff are described as attentive, always ready to help and very accommodating, which adds to the overall pleasant atmosphere of the hotel. Despite the occasional mention of staff not always being available, the general consensus points to a high level of customer service. Additionally, many guests appreciate the staff's efficiency and competence, all contributing to a positive experience during their stay.
Wi-Fi
Visitors to Campanile Toulouse Balma - Cité de l'Espace have shared mixed impressions regarding the hotel's wifi offerings. Many guests appreciated the free and readily available wifi, describing it as good and sometimes even excellent with plenty of bandwidth and fab internet speeds. The inclusion of Chromecast in the rooms was a highlight for some, enabling them to stream services like Netflix and YouTube seamlessly.
However, there have been some concerns as well. Some found it challenging to use due to insufficient bandwidth, while others reported intermittent connection losses. Importantly, a few guests noted the absence of wifi in their rooms but did not find it to be a significant issue. Despite these occasional shortcomings, the overall sentiment towards the hotel's internet facilities remains largely positive.
Parking
The parking facilities at Campanile Toulouse Balma - Cité de l'Espace are generally well-regarded by guests with numerous commendations highlighting the convenience and security of the parking options. Notably, the parking is frequently mentioned as being free, providing an added value for guests staying at the hotel. The availability of secure and accessible parking right next to rooms is a significant advantage, allowing guests to park easily and keep an eye on their vehicles.
Many reviewers appreciate the ample car park spaces, considering them well-integrated and convenient to use. However, some have pointed out issues, particularly regarding the limited number of parking spots, especially when the hotel is fully booked or during peak times. There have been mentions of the parking being small and often full at night, making it hard to find a spot after returning from downtown.
Despite these occasional inconveniences, the overall impression is that the hotel offers a reasonably large, free and secure parking facility, which significantly enhances the convenience for guests traveling by car or motorcycle.
Family
Campanile Toulouse Balma - Cité de l'Espace is widely recognized as an ideal destination for families seeking a comfortable and enjoyable stay. The hotel’s family-friendly environment and amenities make it particularly suitable for guests with children. Reviews highlight the family rooms designed to accommodate groups of various sizes, including families of four or five. Guests appreciate the clean, quiet and welcoming rooms, tailored specifically for families, ensuring a safe and pleasant stay for children.
The hotel's thoughtful touches, such as providing games for children during meals and complimentary bags filled with activities, contribute to a seamless family experience. Parents mention the delight of their children, noting how the hotel’s services and facilities did not disappoint. The location is also praised for being peaceful and serene, although slightly distant from the city center, making it an ideal spot for families looking for a tranquil retreat.
The hotel staff's hospitality is frequently mentioned with guests describing them as super friendly and caring, enhancing the overall family-stay experience. Overall, the Campanile Toulouse Balma - Cité de l'Espace stands out as a well-regarded choice for families, offering a mix of comfort, thoughtful amenities and a welcoming atmosphere.
3 Star
Located in the Cité de l'Espace area, Campanile Toulouse Balma stands as a solid choice for travelers seeking a three-star experience. The hotel aligns well with the expectations of a Campanile establishment, offering professional and friendly staff that enhance the overall experience. Guests commend the comfort level, particularly the comfortable beds and overall cleanliness of the facilities. The staff's attentiveness and friendliness are often highlighted as significant positives.
While the hotel provides the standard services one would expect from a three-star establishment, some guests noted that the comfort and services felt more akin to a two-star level. The pricing has been pointed out as somewhat steep given the standard of the rooms, though others have praised the value for money and the price-quality ratio.
For those in search of a stay characterized by the essentials of a good three-star rating, Campanile Toulouse Balma delivers, ensuring a satisfactory experience. This hotel is particularly well-suited for long family stays, offering the reliability and consistency typical of the Campanile chain.
Business
Campanile Toulouse Balma - Cité de l'Espace has received positive feedback from business travelers for its practicality and reliability. This chain hotel, though not incredibly original, stands out as a favored choice for business trips due to its good value for money. It is ideal for short stays and is suitable for professional gatherings, making it a dependable option for those on work-related visits.
Business travelers appreciate the functional design of the facilities and the efficient access provided, making it suitable for work stays. The quiet rooms add to the atmosphere conducive for business activities, ensuring a satisfying experience for those looking to combine business and comfort. Additionally, the professional and welcoming staff have been highlighted as a significant plus, enhancing the overall stay for working guests.
Campanile Toulouse Balma - Cité de l'Espace ensures that business needs are well catered to, making it a practical and straightforward choice for those on short business trips or stopovers.
Accessible
Situated conveniently off the highway, the Campanile Toulouse Balma - Cité de l'Espace offers commendable accessibility features, making it a suitable choice for guests with disabilities. The hotel prides itself on being wheelchair accessible with accessible parking and elevator access to the various floors. Several rooms are specifically designed for guests with reduced mobility, complete with appropriate bathroom amenities.
The establishment provides easy access both by car and public transport, facilitating visits to the nearby city center and the Cité de l'Espace. Guests noted the convenience of ground-floor rooms and the availability of additional pillows. The hotel's functional design and full accessibility ensure comfort for all visitors. Though some areas like bathroom cheerfulness and shower watertightness were pointed out for improvement, the overall accessibility and location received praise.
Dog Friendly
The Campanile Toulouse Balma - Cité de l'Espace appears to be an excellent choice for travelers with pets, as it is very dog friendly, accepting dogs of all sizes, from little ones to even Yorkshire terriers. It's common to see families on trips with their furry companions and guests should not be surprised to find dogs around even during breakfast.
The hotel staff, described as excellent hosts with a cheerful chef, contribute to the welcoming atmosphere. In addition to the pet-friendly amenities, the hotel also offers a good price/quality ratio and well-lit spaces, making it a convenient and pleasant stay for both guests and their pets. Personalized messages in the rooms further enhance the warm and accommodating ambiance.
No, Campanile Toulouse Balma - Cité de l'Espace doesn't have any pool.
No, a spa isn't available at Campanile Toulouse Balma - Cité de l'Espace.
Yes, Campanile Toulouse Balma - Cité de l'Espace welcomes dogs.
Yes, parking facilities are available at Campanile Toulouse Balma - Cité de l'Espace.
No, Campanile Toulouse Balma - Cité de l'Espace doesn't have a gym.