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Summary of reviewsAu Nouvel Hôtel enjoys a prime location, earning high praise from guests for its convenience and strategic placement near Toulon's train and bus stations, making it an ideal base for exploring the city’s key attractions such as the marina, port and old town. It's within walking distance of the harbor, ferry port and a variety of shops and restaurants. The staff at the hotel is repeatedly commended for their exceptional hospitality, marked by friendly, attentive and professional service, which significantly enhances the overall guest experience.
The breakfast service is generally well-received, offering a wide range of options, including French staples like croissants and fresh bread, which many find to be a good value for the price and a satisfactory start to the day. However, some guests mention that the selection could include more substantial options.
Room cleanliness is another strong point with many guests highlighting the spotless state of both private and common areas and a well-maintained property overall. The rooms are often described as clean, functional and suitable for short stays, though some reviews point out that they are small, dark and in need of updates. There are frequent mentions of outdated decor and bathrooms requiring renovation. Noise can also be an issue due to poor sound insulation and external traffic.
The beds receive mixed reviews with a general lean towards comfort, though some guests report them as being too soft or too firm and outdated bedding. Despite these minor drawbacks, the comfort and cleanliness of the bedding are often noted positively.
For business travelers, Au Nouvel Hôtel offers good value and convenience, especially for short-term stays or those needing to catch a ferry. The hotel provides essential amenities and a secure, 24/7 facility, contributing to a stress-free stay.
While the hotel features vintage room decor that some guests appreciate for its nostalgic ambiance, others feel that the structure shows signs of age and could benefit from renovation to align with contemporary standards.
Overall, Au Nouvel Hôtel stands out for its excellent location, friendly staff and cleanliness, making it a solid choice for travelers, despite some areas needing improvement. Show more
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Categories
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi for guests. It offers a convenient stay in Toulon.
Cheap Hotel
This hotel offers simple yet comfortable accommodations. Its central location provides easy access to Toulon's attractions and transport links, making it a practical choice for budget-conscious travelers.
Historic Hotel
Business Hotel
Room Types
Junior Double RoomFree Wi-Fi, a flat-screen TV and a telephone feature in this en suite room.
Superior Double Room with Hill ViewFree Wi-Fi, a flat-screen TV and a telephone feature in this en suite room.
Single RoomFree Wi-Fi, a flat-screen TV and a telephone feature in this en suite room.
Standard Double Room with FanThis room has a fan.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room features a wardrobe, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
7.3
Good
Location
Au Nouvel Hôtel boasts a prime location that consistently delights its guests. The hotel is perfectly situated near Toulon's train station, making it exceptionally convenient for travelers arriving by rail. The proximity to the bus and train stations is frequently praised, as well as the ease of access to the city center, main square and the charming old town. Visitors appreciate being within walking distance of the harbor, ferry port and a wide array of restaurants and shops. The central positioning of the hotel allows for effortless exploration of the city's key attractions, including the marina and the port, ideal for those interested in ferries to Corsica. Additionally, the location is near essential amenities, including the Zenith and the Flixbus parking lot. Overall, the hotel offers an ideal base for a visit to Toulon with favorable remarks about helpful and friendly staff complementing its excellent strategic location.
Breakfast
The breakfast at Au Nouvel Hôtel has garnered a variety of feedback with many guests praising its quality and variety. Numerous reviews highlight the good value for the price, mentioning a wide range of options that cater to different tastes, including cereals, coffee, hot chocolate, tea and jams. Guests especially appreciate the fresh products featured in the buffet, such as the wonderful breakfast bread and French staples like croissants and baguettes complemented by jam and juice.
Overall, most visitors describe the breakfast as hearty and generous with a few noting the flexibility and the pleasant experience it provides. While the breakfast generally receives positive remarks, a few guests find it merely average or a bit expensive, although still acceptable for the price. Some find it lacking in more substantial options like omelettes and ham. Still, for those looking for a classic continental breakfast with good coffee and a cozy start to their day, Au Nouvel Hôtel seems to deliver a satisfactory morning meal experience.
Rooms
The guest reviews of 'Au Nouvel Hôtel' offer a varied perspective on the rooms. Positively, many guests found the rooms to be very clean, tidy and functional, meeting all necessary requirements for a comfortable stay. The rooms are also noted for being well-maintained with some being spacious and even offering plenty of storage space. Other accolades include the attentiveness of the staff and the quietness of rooms facing the courtyard.
While the basic nature of the accommodations is frequently mentioned, this simplicity appeals to those looking for a straightforward, no-frills lodging experience. Indeed, the rooms are deemed suitable for short stays with adequate amenities such as fans and, occasionally, hair dryers.
However, the reviews also indicate several areas needing improvement. Many rooms are described as very small, dark and outdated with old-fashioned decor and facilities. The bathrooms, in particular, are often in need of renovation with some described as dilapidated or worn-out. There are also complaints about noise, both from within the hotel due to poor sound insulation and from outside traffic. Guests have noted issues like burned-out light bulbs, a lack of electrical outlets in convenient locations and the absence of air conditioning.
Overall, while 'Au Nouvel Hôtel' delivers on cleanliness and basic functionality, it may disappoint those seeking modern comforts and more spacious, well-equipped rooms.
Beds
The beds at Au Nouvel Hôtel have received a variety of opinions from guests. Many found the beds to be comfortable with phrases frequently highlighting the comfort of both the bed and the bedding. Guests appreciated the cleanliness of the bedding and noted the perfect bedding and very clean bathroom. Despite this, some reviewers mentioned issues such as beds being too soft, saggy or overly firm. Several found the bedding to be a bit old with specific comments about outdated bedspreads and blankets. Concerns about the size and firmness of the beds surfaced as well, including remarks about beds being too small, narrow or short. Some felt mattresses were a bit too soft or even dead. Additionally, there were comments about noise from upstairs and inside the hotel. Despite these issues, the general sentiment towards the beds was skewed positively with emphasis on comfort.
Cleanliness
Au Nouvel Hôtel has garnered praise for its cleanliness across numerous guest reviews. Guests frequently highlight the very clean establishment, describing rooms as clean, tidy and well-maintained. The hotel is commended for both its clean, well-kept private spaces and common areas. Many emphasize the spotlessly clean bathrooms and note that the cleaning ladies do a thorough job. Despite some mentions of basic or minimalist room amenities, the cleanliness remains a constant positive aspect. Additionally, phrases such as impeccable cleanliness and property well-maintained further bolster the hotel's reputation for being clean, neat and tidy. However, there are occasional comments about rooms not meeting cleanliness expectations, but these are exceptions rather than the norm. Overall, Au Nouvel Hôtel seems to uphold a strong standard of cleanliness, making it a trustworthy choice for travelers prioritizing hygienic accommodations.
Staff
At 'Au Nouvel Hôtel,' guests consistently rave about the exceptional hospitality provided by the staff. From the moment of arrival, the welcoming receptionists set a positive tone with their warm smiles and readiness to assist. The entire team is praised for being friendly, attentive and highly professional, available around the clock to cater to any request or need.
The staff's helpfulness and flexibility are repeatedly highlighted, as they go the extra mile to ensure guests feel at home, whether it’s through attentive service, courteous interactions or simply being welcoming and pleasant. Visitors appreciate the staff’s willingness to listen, their availability to help and their ability to provide a personal touch, ensuring that every stay is comfortable and enjoyable.
The hotel prides itself on maintaining high standards of customer service with many guests noting that the staff’s continuous friendliness and availability, both day and night, significantly enhance their overall experience. The commitment to a warm and caring atmosphere truly sets 'Au Nouvel Hôtel' apart, making it a top choice for travelers seeking a welcoming and professional environment.
Wi-Fi
The guest reviews for Au Nouvel Hôtel highlight several issues with the WiFi service. Many guests experienced weak or no WiFi connection, describing the signal as very weak and noting frequent disconnections that required reconnection. Some mentioned that the WiFi was not very available and had limited reach. Despite these drawbacks, there was some acknowledgment that WiFi was available and easy to access, although overall, the internet connection was noted as being poor and not satisfactory for many visitors.
Business
Au Nouvel Hôtel presents an ideal choice for business travelers seeking affordability and convenience. It's strategically located, making it perfect for a one-night stay before travel or work commitments, particularly for those boarding a ferry. Guests have repeatedly noted that the hotel offers good value for money with reasonable prices for its central location. The amenities are straightforward and suitable for short-term business stays. The secure 24/7 facility ensures a stress-free experience, adding to a friendly atmosphere where staff are helpful with business-related requests. With its blend of affordability, convenience and essential services, this hotel is an excellent option for business travelers on the move.
Historic
Au Nouvel Hôtel is a cozy establishment that features vintage room decor, appealing to guests who appreciate a nostalgic ambiance. Despite its comfortable atmosphere, the hotel has an ancient structure that shows significant signs of age and outdatedness. Many visitors have noted that it could benefit from renovation to meet modern standards and improve overall aesthetics. The hotel is conveniently located within walking distance of the old town, making it a practical choice for history enthusiasts eager to explore the area. While it's not super fancy or luxurious, it offers a unique charm that some guests find appealing enough for repeated stays.
No, Au Nouvel Hôtel doesn't have any pool.
No, a spa isn't available at Au Nouvel Hôtel.
No, Au Nouvel Hôtel doesn't allow dogs.
No, parking facilities aren't available at Au Nouvel Hôtel.