Marriott Torreon Hotel
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Summary of reviewsThe Marriott Torreon Hotel is widely appreciated for its prime location in the heart of the city, offering convenient access to major attractions and dining options. Guests often commend the hotel's excellent buffet breakfast, noting the variety and freshness of the offerings. The spacious and clean rooms provide comfort, with guests appreciating the well-maintained amenities and the delightful pillows. The staff at Marriott Torreon are consistently praised for their friendliness and professionalism, enhancing the overall guest experience.
Dining at the hotel is generally well-received, with positive feedback on the service and quality of food, especially the desserts. While some critiques were noted regarding meal costs, the culinary experience remains favorable. The hotel's cleaning standards receive mixed reviews; however, many guests describe the facilities as spotless and tidy. There are occasional concerns about maintenance issues and cleanliness variability.
The pool, primarily a wading pool, offers enjoyment, although its temperature is often mentioned as colder than expected, and availability can be affected by maintenance issues. Parking services provided by attentive valet staff are generally appreciated, although some guests express concerns about vehicle safety. The high standard of bedding is frequently highlighted, contributing to a restful stay despite occasional mentions of less comfortable experiences.
Overall, Marriott Torreon Hotel delivers a solid experience with its central location, quality dining options, comfortable accommodations, and excellent staff service, while minor areas of improvement such as maintenance and pool temperature could enhance the guest experience further.
Categories
Dining at the hotel is generally well-received, with positive feedback on the service and quality of food, especially the desserts. While some critiques were noted regarding meal costs, the culinary experience remains favorable. The hotel's cleaning standards receive mixed reviews; however, many guests describe the facilities as spotless and tidy. There are occasional concerns about maintenance issues and cleanliness variability.
The pool, primarily a wading pool, offers enjoyment, although its temperature is often mentioned as colder than expected, and availability can be affected by maintenance issues. Parking services provided by attentive valet staff are generally appreciated, although some guests express concerns about vehicle safety. The high standard of bedding is frequently highlighted, contributing to a restful stay despite occasional mentions of less comfortable experiences.
Overall, Marriott Torreon Hotel delivers a solid experience with its central location, quality dining options, comfortable accommodations, and excellent staff service, while minor areas of improvement such as maintenance and pool temperature could enhance the guest experience further.
Hotel Taking Steps Towards Sustainability
As a Marriott property, this hotel is connected to Marriott International's sustainability and social impact strategy. Marriott has stated goals regarding environmental performance.
Hotel for Honeymoon
Located in Torreón, this hotel offers luxurious accommodations and amenities, making it suitable for a comfortable and romantic honeymoon stay. It includes fine dining, a pool, and spacious rooms.
Hotel with Swimming Pool
This hotel offers an indoor pool, a fitness center, and spacious accommodations. Guests can enjoy the convenience of a restaurant, bar, and 24-hour room service.
Outdoor Pool
Business Hotel
Provides standard Marriott amenities and services suitable for business travelers. The hotel features meeting rooms, business facilities, and comfortable accommodations. Its location on Boulevard Independencia offers convenient access to business districts.
Hotel with Parking
The Marriott Torreon Hotel offers complimentary on-site parking and complimentary valet parking. While some reviews are mixed on other aspects, the valet parking service has been highlighted positively.
Hotel with Gym
The hotel provides a modern fitness center for guests looking to stay active. It includes a range of equipment suitable for various workout routines, ensuring a satisfying fitness experience.
5-Star Hotel
This hotel is located downtown on the most popular avenue and is within walking distance of Plaza Mayor. It boasts a knowledgeable, bilingual staff, spacious accommodations, an indoor pool, and a fitness room. It offers a Food Hall Breakfast Buffet, a restaurant, a Lobby Bar and room service available 24 hrs.
Luxury Hotel
Hotel with Outdoor Pool
Guest Reviews
The Marriott Torreon Hotel boasts an exceptional location that is frequently praised by its guests. Situated conveniently in the city center, the hotel offers easy accessibility to major attractions and a variety of dining options, including popular local taco spots. Its central position is ideal for both leisure travelers exploring the sights and business visitors seeking proximity to essential destinations, including a short drive to the airport. Guests often highlight the hotel's excellent buffet breakfast and comfortable accommodations, enhancing the overall experience. The attentive staff and well-maintained facilities contribute to its reputation as a favorable choice for those looking for a hassle-free stay amidst Torreon's lively atmosphere. While the surroundings are celebrated, one review noted an overcharge for coffee, suggesting an area for improvement. Nonetheless, the location remains a strong point, making the Marriott a reliable option for travelers seeking convenience and quality in Torreon.
Visitors to the Marriott Torreon Hotel consistently praise the hotel's breakfast offerings, highlighting the delicious and fresh options available. Guests frequently describe the breakfast as excellent, delightful, and very tasty, with many noting the completeness of the buffet spread. The Sunday breakfast buffet is particularly popular, earning high marks for its quality and variety. Diners are treated to an array of choices including fruits, broths, gorditas, omelets, and waffles, making it a breakfast experience with something for everyone. The service complements the meal, with friendly and attentive staff ensuring a pleasant dining experience from start to finish. Rooms also receive positive comments for their cleanliness and comfort, and the inclusion of breakfast with room bookings adds value. Despite a few minor critiques regarding the cost of breakfast if not included in certain rates, and occasional booking mix-ups, the overall impression is one of satisfaction and enjoyment, with the breakfast standing out as a highlight of the hotel's offerings.
The Marriott Torreon Hotel offers a dining experience that is generally well-received by its guests, with many praising the great service and friendly staff in the restaurant. Guests frequently commend the restaurant for its excellent quality, magnificent dishes, and delicious selection of food and drinks. The desserts, in particular, seem to stand out as amazing. Despite some criticisms regarding the cost and quality of certain meals, the overall feedback highlights a positive culinary experience within the hotel. The combination of a good kitchen and satisfying food makes dining at the Marriott Torreon a favorable option for many travelers.
Marriott Torreon Hotel offers a comfortable stay with its spacious and clean rooms, ensuring guests enjoy a restful experience on their well-prepared and cozy beds. The rooms are adequately equipped with essentials such as shampoo and conditioner, and many visitors appreciate the delightful pillows that add to the comfort. The bathrooms are notably roomy and well-maintained, contributing to the overall pleasant experience. The facilities of the hotel are also highlighted positively for their beauty and functionality, which guests seem to love. Despite some mentions of outdated furniture and maintenance needs, the rooms are generally seen as comfortable and inviting. The excellent service in the hotel restaurant further enhances the stay, providing guests with a high level of hospitality. While a few challenges like noise from the restaurant area and minor inconveniences with room features were noted, the hotel's spaciousness and cleanliness stand out, leaving a good impression on most visitors.
Marriott Torreon Hotel receives notable praise for its bedding, with many guests highlighting the comfort of the beds and pillows. Frequent mentions of very comfortable and super comfortable beds suggest that the hotel consistently prioritizes guest comfort. While the majority of reviews reflect positive experiences, noting delightful and excellent beds, there are occasional mentions of less satisfying experiences, with a few guests describing the beds as uncomfortable or the mattresses as having a dip. Overall, the hotel appears to deliver a high standard of bed comfort, contributing positively to guests' overall stays.
The Marriott Torreon Hotel receives mixed reviews regarding cleanliness, with many guests highlighting a positive experience. Numerous reviews praise the hotel for its excellent cleaning standards, mentioning the facility as spotless, tidy, and well-maintained. The rooms and facilities are often described as very clean, comfortable, and spacious, with the cleaning staff being noted for their responsiveness and reliability. The hotel's luxurious feel and modern updates contribute further to guests' satisfaction.
However, some guests experienced issues, mentioning old and dusty rooms, maintenance problems, and occasionally encountering cockroaches. While a good portion of reviews commend the hotel's cleanliness, there are concerns about specific areas such as mold growth, unpleasant odors, stained towels, and broken bathroom locks. These reports indicate variability in the cleaning service, with some guests feeling that certain aspects could have been handled better. On the whole, while the hotel often impresses with its cleanliness and comfort, attention to detail and maintenance could enhance the overall guest experience.
The staff at the Marriott Torreon Hotel consistently receive high praise from guests, contributing significantly to a pleasant stay experience. From the moment guests arrive, they are met with warmth and friendliness, with staff demonstrating kindness and professionalism throughout their visit. The employees are noted for being attentive and helpful, ensuring that guests feel at home and their needs are met efficiently. Whether engaging with the front desk for check-in and check-out or interacting with the restaurant staff, visitors repeatedly commend the service for its excellence and politeness. The team’s dedication to excellent service is apparent, making guests feel cared for and appreciated. The positive atmosphere created by the staff complements the hotel's good facilities and great location, enhancing the overall experience for travelers.
The Marriott Torreon Hotel features a pool that offers a refreshing and enjoyable experience, especially for young guests who appear to delight in the water. However, travelers looking to take a dip should be aware that the pool is often described as quite cold, and there have been instances where it has been unavailable due to maintenance issues or boiler problems. While the pool is generally small and described as a wading pool, guests can appreciate the hotel's flexibility in allowing access outside of regular hours, providing an additional opportunity for relaxation. Nonetheless, the temperature of the pool water seems to be a recurring concern, as it is frequently noted to be colder than expected.
The Marriott Torreon Hotel offers guests valet parking services, ensuring ease and convenience for those arriving by car. The valet parking attendants are noted for their friendliness, contributing to a welcoming atmosphere upon arrival. While the hotel provides valet parking and plenty of spaces, guests occasionally notice that the parking lot across the street can be busy. In such cases, the valet staff are attentive and keep a watchful eye on vehicles parked on the street. However, there are instances where guests have expressed concerns about the safety of their vehicles, indicating mixed experiences. Overall, the valet service aims to provide efficient parking solutions, reflecting the hotel’s commitment to guest satisfaction.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
However, some guests experienced issues, mentioning old and dusty rooms, maintenance problems, and occasionally encountering cockroaches. While a good portion of reviews commend the hotel's cleanliness, there are concerns about specific areas such as mold growth, unpleasant odors, stained towels, and broken bathroom locks. These reports indicate variability in the cleaning service, with some guests feeling that certain aspects could have been handled better. On the whole, while the hotel often impresses with its cleanliness and comfort, attention to detail and maintenance could enhance the overall guest experience.
Staff
Pool
Parking
Yes, Marriott Torreon Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Marriott Torreon Hotel.
No, Marriott Torreon Hotel doesn't allow dogs.
Yes, parking facilities are available at Marriott Torreon Hotel.
Yes, Marriott Torreon Hotel has a gym.
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