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Summary of reviewsHoliday Inn Express Torreon by IHG offers an enjoyable experience for travelers seeking comfort and convenience in the heart of Torreón. The hotel's prime location provides exceptional access to nearby shopping centers, the historic city center, and a variety of local amenities, making it a practical choice for visitors eager to explore the city. Guests appreciate the tranquility and cleanliness of the property, along with the spacious parking facilities that cater even to larger vehicles.
The hotel rooms are a highlight, consistently praised for their cleanliness, comfort, and spaciousness. Comfortable beds and cozy furnishings contribute to a warm and restful atmosphere, ensuring guests enjoy a good night's sleep. Although some aspects of the rooms and facilities are considered dated, ongoing renovations hint at improvements that will enhance the guest experience.
While breakfast offerings receive mixed reviews, many guests enjoy the variety and quality, complementing the attentive service from the breakfast staff. Common areas, although in need of renovation, do not detract from the overall positive impression created by the helpful and friendly hotel staff, who are frequently commended for their exceptional customer service and professionalism.
The dedicated staff at Holiday Inn Express Torreon are often highlighted as a standout feature, warmly welcoming guests and efficiently addressing their needs. This atmosphere of hospitality, combined with practical amenities like secure underground parking, makes the hotel a favorable option for those seeking a comfortable and well-serviced stay in Torreón. Despite minor areas for improvement, the Holiday Inn Express Torreon by IHG continues to offer a solid and satisfying experience for its guests. Show more
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Categories
Family Friendly Hotel
This hotel features spacious family rooms and an outdoor pool. Complimentary breakfast caters to all ages. The friendly staff can assist with local recommendations for family-friendly activities.
Business Hotel
Provides essential amenities and services for business travelers. The hotel features a business center, meeting spaces, and comfortable accommodations. Its location on Boulevard Independencia offers accessibility to business areas.
Hotel with Parking
This hotel provides parking facilities for its visitors. Having parking on-site enhances the guest experience.
Accessible Hotel
Featured as an accessible hotel in Coahuila, this Holiday Inn Express is recognized for its provisions that support an accessible travel experience.
Hotel with Gym
The hotel has a fitness center where guests can keep up with their workouts. It includes equipment for basic exercise routines.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
Standard Room with Two Queen BedsThis room features air conditioning, cable TV and a private bathroom.
Standard King RoomThis room features 1 king-size bed, air conditioning, cable TV and a private bathroom.
Standard RoomBed type and smoking preference cannot be guaranteed and will be allocated upon arrival.
Standard King Room - AccessibleThis room features lowered furniture for disability access, a flat-screen cable TV and an alarm clock. There is also a small seating area, a coffee maker and free Wi-Fi. Breakfast is included in the room rate.
Deluxe King Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. Boasting a terrace, this double room also offers a coffee machine, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Two-Bedroom SuiteThe unit offers 4 beds.
Guest Reviews
8.4
Very Good
Location
Holiday Inn Express Torreón by IHG boasts an exceptional location that consistently impresses visitors. Nestled in a very central spot, it provides convenient access to nearby shopping centers like Plaza 4 Caminos and important commercial areas. Guests appreciate its proximity to the historic center of Torreón, making it an ideal base for city exploration. The hotel is surrounded by a variety of shops and restaurants, ensuring an easy connection to local amenities. With a spacious parking area and an independent restaurant within the premises, guests find the hotel both practical and accommodating. The property's tranquility and cleanliness further enhance the comfort of the stay, while the attentive staff contribute to a welcoming atmosphere. For those seeking value and convenience, this centrally located hotel offers an advantageous choice in Torreón.
Breakfast
The breakfast at Holiday Inn Express Torreon by IHG seems to evoke mixed feelings among guests, with a notable inclination towards positive experiences. Many travelers commend the breakfast for being very good, with some describing it as delicious, complete, and an enjoyable buffet experience. Several reviews highlight the excellent location of the hotel and the great service from the restaurant staff as complementary positive aspects.
On the other hand, there are recurring remarks about limited variety and the need for improvement. Some guests point out that the breakfast menu tends to be repetitive, with certain items needing more warmth or freshness, like fruit. While some found it acceptable or good, others felt it was not the best or even terrible, often noting issues with food quality and replenishment of items. Despite these criticisms, the overall sentiment is that guests who found the offerings to their liking appreciated the breakfast as part of their stay.
Rooms
Nestled in a prime location, the Holiday Inn Express Torreon by IHG offers a blend of comfort and convenience that stands out. Guests frequently commend the cleanliness and spaciousness of the rooms, noting them as a highlight of their stay. The rooms, while old in some aspects, generally maintain a level of comfort that ensures a pleasant experience. The comfortable beds and cozy furnishings contribute to the overall warm atmosphere of the hotel.
The attentive and friendly staff leave a lasting impression, enhancing the sense of hospitality throughout the property. An excellent breakfast is often praised for its variety and quality, making mornings a delightful start to the day. The access to the pool from certain rooms adds an extra layer of relaxation and enjoyment for guests looking to unwind.
Though the facilities are described as somewhat aged, efforts in ongoing renovations suggest that improvements are underway to keep the hotel's offerings up to date. While certain amenities like ice machines may be limited to specific areas, the overall cleanliness and upkeep of the hotel complement its convenient location, making it an appealing choice for visitors. Despite a few areas in need of an update, particularly in the bathrooms, the Holiday Inn Express Torreon continues to offer a solid stay for travelers seeking comfort and attentive service.
Beds
The Holiday Inn Express Torreon by IHG receives considerable praise for its beds, which guests frequently describe as clean, comfortable, and even deliciously restful. Reviewers consistently highlight the fine attention to cleanliness, ensuring that the beds offer not only comfort but also a welcoming sense of hygiene. This aspect complements the overall atmosphere of relaxation provided by the hotel, noted for being quiet and accommodating. The beds, along with well-chosen pillows, seem to contribute significantly to restful nights, with many guests expressing that the mattress quality adds to their overall satisfaction. Such positive feedback about the bed experience, combined with the attentive service from the hotel staff, ensures guests feel cared for during their stay.
Cleanliness
Holiday Inn Express Torreon by IHG offers a mixed experience in terms of cleanliness according to guest reviews. Many visitors have highlighted that the hotel is quite clean, with particular praise for the rooms which are described as clean, comfortable, and spacious. The property, in general, maintains a good level of cleanliness, and some guests have mentioned that the attentive staff contributes positively to the overall experience. The hotel is also noted for its well-maintained location, which adds to its appeal.
However, there are significant concerns that need addressing. Several reviews point to outdated and dirty common areas, such as hallways with old carpets, malfunctioning amenities, and poorly maintained bathrooms. Complaints also extend to the cleanliness of towels and a lack of proper bathroom maintenance. Despite these criticisms, the positive reviews regarding the cleanliness of rooms and friendly staff indicate that with some improvements to facilities, the hotel could offer a more consistent guest experience. The call for facility renewal and better maintenance is apparent, and addressing these issues could enhance guest satisfaction substantially.
Staff
The Holiday Inn Express Torreon by IHG consistently impresses guests with its exceptional staff and service. Visitors frequently highlight the friendliness and attentiveness of the hotel's personnel, from receptionists to restaurant staff, noting their professionalism and helpful nature. The staff's commitment to providing excellent customer service ensures a welcoming and comfortable stay for all guests. The atmosphere is described as peaceful, adding to the overall pleasant experience. With staff that are not only supportive but also adept at addressing guest needs efficiently, many express a desire to return, making this hotel a standout choice for travelers seeking a hospitable environment.
Parking
Holiday Inn Express Torreon by IHG receives positive feedback for its parking facilities, highlighting its underground parking that offers both shade and security for vehicles. Guests appreciate the spaciousness of the parking area, which is considered ample enough even for vehicles with trailers, making the process of parking easy and efficient. The hotel's convenient location further enhances the parking experience. However, a few reviews mention that the parking could be cleaner. Overall, the hotel's combination of good parking facilities and first-class service contributes to a satisfying stay.
Yes, Holiday Inn Express Torreon by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Torreon by IHG.
No, Holiday Inn Express Torreon by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Torreon by IHG.
Yes, Holiday Inn Express Torreon by IHG has a gym.