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Summary of reviewsPorcel Avant, conveniently located near Madrid-Barajas Airport, serves as an ideal option for business travelers and those needing easy highway access. Positioned in an industrial park, the hotel offers a peaceful, quiet stay. Despite its rather isolated location with limited amenities within walking distance, it is perfect for specific events and visits, provided that guests have a car for better access to nearby shops and public transport.
The breakfast at Porcel Avant receives high marks for its quality, variety and satisfying range of fresh items, making it a significant advantage of the hotel stay. However, there is room for improvement, particularly in catering to specific dietary needs and ensuring consistent quality.
Dinner experiences tend to be mixed with many appreciating the taste and affordability of the menu, which includes good main courses, desserts and pizzas. Yet, some guests cited limited options, high prices and occasional quality issues such as burnt food. Despite these issues, the friendly and helpful restaurant staff often enhance the overall dining experience.
The hotel rooms are commonly praised for being spacious, comfortable and clean with large beds, well-maintained bathrooms and ample amenities like mini-fridges and safes. Housekeeping is diligent in maintaining cleanliness, although noise insulation could be improved. A few comments about outdated furniture and occasional cleanliness lapses do arise, but generally, the rooms offer a comfortable stay.
Cleanliness throughout the hotel is frequently commended with meticulous maintenance of rooms and common areas. The diligent housekeeping staff contribute significantly to the hotel's spotless environment, ensuring a high standard of hygiene.
Staff at Porcel Avant are highlighted for their friendliness, attentiveness and professionalism. The reception and restaurant staff are particularly noted for their warm and helpful demeanor, enhancing the overall guest experience.
Free Wi-Fi is available, though the connection quality varies with some guests experiencing poor coverage and instability. The gym is appreciated for its spaciousness and cold air conditioning, making workouts more pleasant, even though it could benefit from more variety in equipment and better maintenance.
The hotel's pools, both indoor and outdoor, are a favorite feature among guests, offering a relaxing escape. Cleanliness could be better and the limited swim time due to COVID-19 restrictions received some criticism. However, the pool amenities like loungers, umbrellas and gaming tables add value to the guest experience.
Parking at Porcel Avant is well-regarded with secure, monitored options available. Both internal and street-level parking are conveniently accessible and reasonably priced, contributing to a hassle-free experience for guests with vehicles.
Porcel Avant is particularly accommodating for families, offering spacious family rooms and a variety of family-friendly facilities. While there are minor complaints about cramped quarters with extra beds, overall the hotel provides a comfortable, inclusive environment for families traveling together.
The comfort of the beds is a recurring highlight, described as large and supportive, ensuring guests enjoy a restful stay. Overall, Porcel Avant combines comfort, practicality and friendly service, making it a solid choice for various types of travelers. Show more
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Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Double or Twin RoomThis simple, stylish room includes free Wi-Fi, air conditioning, a safe and flat-screen satellite TV. The modern bathroom comes with a hairdryer and toiletries.
Triple RoomThis simple, stylish room includes free Wi-Fi, air conditioning, a safe and flat-screen satellite TV. The modern bathroom comes with a hairdryer and toiletries.
Triple Room (2 Adults + 1 Child)This simple, stylish room includes free Wi-Fi, air conditioning, a safe and flat-screen satellite TV. The modern bathroom comes with a hairdryer and toiletries.
Family Room (2 Adults + 2 Children)This simple, stylish room includes free Wi-Fi, air conditioning, a safe and flat-screen satellite TV. The modern bathroom comes with a hairdryer and toiletries.
Guest Reviews
8.3
Very Good
Location
Porcel Avant offers a conveniently located option for travelers looking to stay close to Madrid-Barajas Airport. Positioned in an industrial park, it's particularly suitable for those with business in the surrounding industrial estates or needing easy highway access. The hotel’s proximity to attractions like the magical Torrejón Christmas displays and Europa Park makes it a practical choice for specific events and visits.
While the location provides a peaceful and quiet stay away from busy roads, it is rather isolated with limited amenities or attractions within walking distance. Consequently, having a car is essential to access nearby shops, restaurants and public transportation. The hotel’s location, away from the central hustle of Madrid, also makes it ideal for a layover or a quick stopover during a longer journey.
Though some may find the industrial setting unattractive or far from the city center, others appreciate the strategic location for traveling or business needs. For travelers seeking convenience and functionality near the airport, Porcel Avant is a clean, comfortable choice with good connectivity to the highway and airport.
Breakfast
At 'Porcel Avant', breakfast seems to be a highlight for many guests with a variety of positive feedback focusing on its quality and variety. The breakfast buffet is described as very good, featuring numerous fresh items and a wide selection that caters to diverse palates. Many travelers appreciated the abundance and quality of the food, noting that it provides a pleasing start to the day.
The mention of a varied breakfast with high-quality ingredients adds to the positive perceptions and the sumptuous and plentiful descriptions suggest that guests can expect to leave the breakfast table satisfied. The staff's attention during breakfast and their friendly service have also been noted as a commendable aspect, enhancing the overall breakfast experience.
However, some guests did have mixed feelings about the breakfast offering. There were mentions of the buffet being basic or lacking in variety, which seemed not to meet the expectations set by the hotel's four-star rating for some visitors. A few reviews also highlighted specific issues such as cold eggs or missing vegetables, pointing out areas where there could be improvement.
For guests with particular dietary needs, it seems the breakfast options might not be ideal with one review specifically mentioning the limited provisions for celiacs. Despite these few drawbacks, the general consensus remains largely positive, as most guests found the breakfast to be a definite advantage of staying at Porcel Avant.
Dinner
The dinner experience at Porcel Avant hotel offers mixed reviews from guests. On the positive side, many found the dinner to be tasty and appreciated the affordable pricing of the menu. The restaurant was described as very nice with friendly and helpful staff that often went above and beyond, such as cooking meals after regular kitchen hours. Specific mentions of good main courses, desserts and pizzas contribute to a pleasant dining experience for many.
However, some drawbacks were noted. Several guests found the food quality lacking with instances of burnt pizzas and uninspired sandwiches. The menu options were cited as limited and the dining prices were considered high for the quality provided. Complaints about the restaurant's pricing comparable to airport duty-free shops and strict service hours also emerged. Guests mentioned the restaurant's ambiance as not quite meeting the expectations set by a four-star hotel, further pointing out that some items on the menu left much to be desired.
Overall, while Porcel Avant's dinner service has its fair share of admirers due to tasty and well-priced offerings, there is significant room for improvement in terms of menu variety, food quality and value for money.
Rooms
Porcel Avant has garnered a mix of reviews for its rooms, predominantly highlighting positive aspects. Guests frequently commend the hotel for its spacious and comfortable accommodations, noting the large beds and well-maintained bathrooms as particular highlights. Cleanliness generally receives high marks with many praising the rooms for being spotless and the daily housekeeping for keeping things tidy and organized.
The rooms come well-equipped with essential amenities such as mini fridges, safes and plenty of toiletries, which contribute to a comfortable stay. Families, in particular, appreciate the generous room sizes, which provide ample space for additional beds without feeling cramped. The overall design and decor of the rooms are described as tasteful, adding to the comfort and pleasant ambiance.
However, some guests mention areas that need improvement. A few reviews note issues with noise insulation, indicating that the rooms could sometimes be disturbed by external sounds. There are also occasional reports of cleanliness lapses, such as unpleasant odors, unclean sheets and leftover hairs in bathrooms. Additionally, some guests find the furniture outdated and express dissatisfaction with the proximity to local attractions, feeling the hotel is somewhat isolated from conveniences like supermarkets and bars.
In summary, while the Porcel Avant is lauded for its spacious, comfortable and clean rooms, occasional concerns about noise, cleanliness inconsistencies and outdated furnishings are noted by some guests. The overall value for money and the attentive service make it a generally good choice for travelers.
Beds
Porcel Avant ensures a restful stay with its beds being a frequent highlight in guest reviews. Guests repeatedly praise the comfort, noting that the beds are large, supportive and often described as super comfortable. Many reviews emphasize the ample size of the beds with some mentioning the beds being exceptionally big. Cleanliness is another commendable aspect with fresh towels and clean bedding frequently noted.
While most visitors find the beds and pillows very comfortable, a few guests encountered issues such as worn-out pillows and occasional discomfort. Despite these minor concerns, the consensus remains positive, particularly regarding the overall comfort that the mattresses provide. The beds often contribute to a pleasant sleep experience, making Porcel Avant a reliable choice for travelers prioritizing a good night's rest.
Cleanliness
Porcel Avant has garnered a largely positive reputation for its cleanliness with numerous reviews highlighting the hotel's spotless environment. Guests consistently remarked on the immaculate condition of the rooms and the facilities. Clean towels were provided regularly and the rooms were described as meticulously maintained. Despite a few instances where cleaning could have been improved, most visitors found the overall cleanliness very satisfactory.
The hotel's common areas and rooms were frequently noted as being very clean and tidy, enhancing the comfort of the stay. The personnel played a significant role in maintaining the cleanliness with many guests appreciating the friendly and diligent housekeeping staff. Occasional noise from the cleaning staff was mentioned, but this did not overshadow the high standards of hygiene upheld throughout the hotel.
Additionally, guests praised the hotel's attention to detail with thoughtful touches such as water bottles and hygiene products provided. Overall, Porcel Avant stands out as a clean and comfortable choice with its cleanliness frequently commended by satisfied guests.
Staff
The guest reviews for Porcel Avant highlight a predominantly positive experience with the hotel staff, focusing on their friendliness, attentiveness and professionalism. Reception staff are often noted for their courteous and efficient service, making guests feel welcomed and well-attended. The restaurant and front office teams also receive high praise for their dedicated service and approachable nature with many reviews mentioning that both receptionists and waitstaff consistently go above and beyond to cater to guests' needs.
A significant number of guests appreciated the staff's warm and helpful demeanor, describing interactions as pleasant and professional. Kindness and responsiveness appear to be standout qualities among the hotel's employees. The reception staff, in particular, are frequently mentioned for their prompt and helpful assistance, contributing to an overall positive and seamless experience for many visitors.
Despite a few isolated mentions of unhelpful service, particularly from waitresses, the overwhelming narrative is one of exceptional service. Guests repeatedly commend the friendly and caring attitude of the staff, from the reception desk to the cleaning team, making their stay comfortable and enjoyable.
In sum, Porcel Avant's staff are consistently highlighted for their excellent customer service, which seems to significantly enhance the guest experience at the hotel.
Wi-Fi
Porcel Avant offers free Wi-Fi for its guests, although the connection quality seems to vary. Some guests found the Wi-Fi working perfectly, while others noted that the signal could be better with instances of poor coverage and instability. Overall, the internet service receives mixed feedback with a need for improvement in reliability and strength.
Gym
Porcel Avant offers a gym that has been highlighted for its spaciousness and very comfortable facilities. Guests appreciated the cold air conditioning, making workouts more pleasant. The gym features essential fitness equipment such as treadmills, though some noted that there could be more variety available. On occasion, the gym has been closed for renovations, leading to some disappointment. Additionally, there were mentions of neglect in maintaining the gym, suggesting room for improvement. Despite these issues, the few people working out at a time can make for a less crowded and more relaxed exercise experience.
Pool
Porcel Avant offers a variety of pool options, including both indoor and outdoor pools, which many guests find to be a wonderful extra feature of the hotel. The pools are typically clean and functional, although some reviews noted that the cleanliness of the pool facilities could be improved. The large outdoor pool is a highlight for those looking to relax and cool off, even if some loungers and umbrellas have seen better days. Guests appreciated the additional amenities like table football and ping pong tables near the pool area.
Despite being a two-star hotel, the pool facilities are considered excellent by many guests. However, visitors should be aware that the pool operates under specific restrictions due to COVID-19, requiring reservations and limiting pool time and capacity to ensure safety. This means a limited swim time, often starting only in the afternoons, which some guests found inconvenient.
Although the pool is popular, it appears that not all guests were able to use it, as there were mentions of the pool being closed or not opening early enough in the day. Despite these limitations, the pool remains a significant and enjoyable amenity for those who can take advantage of it after a long day or a few hours of car travel.
Parking
Porcel Avant offers a range of parking options that are well-received by its guests. The hotel features internal, monitored and secure parking, which many reviewers appreciate for its peace of mind. There is a large parking area available with underground options being particularly noted for their convenience and competence. The parking is quite easy to find, whether opting for the street parking which is often free or the private parking that costs around 7 euros per night—a price that many deem reasonable and well worth it.
Additionally, there are plentiful free spots in the vicinity, making it easy for guests to find parking without much hassle. The shaded and covered parking options also add a layer of comfort, especially during warm weather. Overall, Porcel Avant ensures accessible, safe and competent parking solutions, contributing to a hassle-free stay for those traveling with vehicles.
Family
Porcel Avant stands out as a hotel ideal for families, particularly those planning to explore Torrejon or enjoy a magical Christmas experience together. The hotel offers ample family-friendly facilities and a variety of room options designed for families, including spacious family rooms and rooms with up to four beds. Most guests appreciated the space and comfort of these rooms with remarks emphasizing that they were very spacious and perfect for a comfortable stay with children.
While the family rooms are generally praised for their size, a few guests noted that some rooms can feel a bit cramped, especially when accommodating four beds. Despite this, the convenience and overall positive family-friendly atmosphere make the hotel highly recommended for families.
The breakfast selection has been mentioned as having little variety, but this minor detail appears to be overshadowed by the comfort and space provided by the family rooms. Families traveling with young children, including those on 3-day city trips or road trips, found the hotel to be a good choice for resting well and enjoyably staying together.
Adapted rooms for disabled people add to the hotel's inclusivity, ensuring that all family members can have a comfortable stay. All in all, Porcel Avant seems to provide a pleasant experience for families, making it a strong choice for those traveling with children.
4 Star
Porcel Avant has garnered mixed reviews regarding its four-star rating. While some guests praise the quality and price balance, others feel it overreaches in advertising itself as a four-star property. Many point out that the appearance and cleanliness of the hotel fall short of typical four-star standards with some comparing it to a three-star establishment at best. The breakfast service particularly stands out as an area needing significant improvement, described by multiple guests as subpar for a hotel of its claimed caliber. Despite these criticisms, its proximity to the airport is highlighted as a key positive, making it a convenient option for travelers. In summary, while Porcel Avant offers some satisfactory experiences, it appears to struggle with meeting the high expectations associated with a four-star rating.
Business
Porcel Avant caters seamlessly to business travelers, particularly those in transit or needing a functional work environment. It is especially suitable for short business trips or a quick rest before a flight, offering a convenient stopover in an industrial area. While the location may not be glamorous, it serves its purpose well for those who need proximity to the airport or a temporary place to work.
The hotel facilities meet the standard expectations of a typical business establishment with well-thought-out setups and essential inclusions like a business center. Guests appreciate the efficient and professional service, particularly noting the quick check-in process. Overall, Porcel Avant proves to be a practical and accommodating choice for business needs.
Accessible
Porcel Avant offers notable accessibility features that cater well to guests with disabilities. The hotel has wide doors and adapted bathrooms, which enhance comfort and ease of use. Rooms designed for accessibility ensure guests with special needs feel welcome and understood. The availability of on-site parking, although payable, is spacious and convenient. Additionally, the hotel is well-connected with public transport options. The staff's attentiveness to the needs of disabled guests and the quality of the food contribute positively to the overall experience.
Outdoor Pool
Porcel Avant's outdoor pool, though small, is a beautiful and refreshing spot that offers a perfect way to cool off after a few hours of travel. Guests find it particularly enjoyable during the high season, as it's an ideal place to escape the heat, albeit for a limited time with the capacity only allowing for about 30 minutes of enjoyment. Some visitors experienced frustration due to the pool being closed during their winter visits, indicating it might only be available for use in the summer. Despite its limited size, many appreciated its comfort and the opportunity it provided to relax, especially in hot weather.
Yes, Porcel Avant has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Porcel Avant.
No, Porcel Avant doesn't allow dogs.
Yes, parking facilities are available at Porcel Avant.