4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Excelsior presents a somewhat mixed experience for guests. While it carries the designation of a four-star establishment, several visitors have expressed surprise at this rating, suggesting that the hotel falls somewhere between a two-star and three-star standard. Many guests note that the expected level of service and facilities for a four-star hotel are not met, pointing out issues such as outdated structures, insufficient cleaning, and maintenance needs. Specific concerns include non-functional air conditioning, noisy mini-fridges, and bathrooms plagued with rust and limescale. For potential visitors, it might be wise to adjust expectations accordingly, as the consensus leans towards the hotel offering the amenities and appearance of a lower-star establishment than advertised.
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