Best Western Hotel Piemontese, located conveniently across from the train and bus stations in Bergamo, is celebrated for its prime positioning, providing easy access to both the lower city and the upper city via a short walk or funicular ride. The hotel's strategic location is also ideal for travelers arriving from the airport, as the bus stop is just a few steps from the entrance. Nearby dining options and cafes further enhance its appeal.
Guests often praise the hotel's immaculate cleanliness, describing rooms and bathrooms as well-maintained and spotless. Rooms are highlighted for their comfort, spaciousness and modern amenities such as large TVs, kettles and high-quality showers. The hotel's beds are particularly noted for their comfort, contributing to a good night's rest, although there are occasional remarks about the beds being too firm for some.
Staff at the Best Western Hotel Piemontese are repeatedly commended for their friendliness, professionalism and helpfulness with several staff members receiving special mentions for their exceptional service. Their willingness to assist with various requests and their courteous nature significantly enhance the guest experience.
Breakfast receives generally positive feedback for its variety and taste with items such as meats, cheeses, vegetables, yogurt and coffee frequently praised. However, some guests feel that there is room for improvement in terms of freshness and variety. Dinner at the hotel’s restaurant is well-regarded for its quality, despite the restaurant closing at 10 pm and limited room service options. The attached café offers good snacks and coffee, albeit with a limited selection of fresh pastries.
While the Wi-Fi service is appreciated for its reliability and speed, some guests find the login process cumbersome and experience issues with signal strength and connectivity. Parking is considered safe and reliable with secure and spacious underground options, although the need to reserve in advance and the additional fees are noted downsides.
The hotel’s lively location provides a vibrant nightlife scene with nearby music festivals and clubs, which can be entertaining but also noisy, especially on weekends. Some guests also mentioned feeling less safe in the area after dark due to the presence of unpleasant characters and frequent sirens.
Overall, Best Western Hotel Piemontese is recognized for its excellent location, cleanliness, comfortable accommodations and supportive staff. While there are some areas for improvement, particularly regarding breakfast variety, Wi-Fi ease of use and nighttime noise, the hotel remains a recommended choice for both short and extended stays in Bergamo.
Discover the city of Bergamo, its reach history and wonderful nature, and the hospitality and extraordinary service at Petronilla boutique hotel.
Summary of reviews
Petronilla - Hotel In Bergamo is a charming boutique hotel located in the heart of the city's lower town. Guests consistently praise the hotel for its prime location within walking distance to major sights, train and bus stations, cafes and restaurants. The service provided by the friendly and professional staff is also highlighted as exceptional with special praise for Uta, Francesco and Rebecca. The hotel's breakfast is said to be amazing, offering a diverse selection of fresh fruit, pastries, eggs made to order and barista coffee with hot dishes made by the chef. The rooms are well-equipped, tastefully decorated and immaculately clean, although some guests noted street noise during the night. The hotel offers private parking with valet service available upon request, providing convenience and comfort for guests. Overall, Petronilla - Hotel In Bergamo is a special and unique experience that is highly recommended by guests.
Categories
Boutique-Style
Gym
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Torre De Roveri