Bed & Breakfast where Extra Health & Safety Measures Have Been Taken
Questionnaire
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Other
Guests have to ring a doorbell which is santised regularly, we will let open the door and tell them to sanitise their hands before they can enter the building and then theor temperature will be taken. We have full face visors to wear whilst carrying this out.
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No
CleaningIs there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
No
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
LimitationsAre elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Other limitations
Guests will be asked to listen out for movement on the stairs and in the hallways and check if there is anyone else around before they leave their room and breakfast will be provided in two separate sittings for the two meter distancing and will keep the same table each day of their stay and tey will be asked to sanitise their hands before entering the dining room and their temperature will be checked again before they go into the dining room.
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No
Are air purification and sanitization devices installed?
No
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
No
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
No
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
We will still take guests luggage up to their room but the guest must either wait downstairs whilst this is done or we take it up and put it outside their room after check in. We will also not be carrying out any room servicing during their stay but they will be provided with a check list at breakfast to advise us of what they require in their rooms and along with cleaning wipes and hand wash there will be bleach in each room to clean the toilet if require.
Has the hotel closed during the pandemic?
Yes
Reopening Date: July, 04 2020
Additional Information:
There will be hand sanitiser available on first entry to the building and another at the bottom of the first flight of stairs to be used mostly before going into breakfast. Once the guest has checked in we will use cleansing wipes to clean the bell, door handles and banisters to keep them safe. We will also test a guests temperature on arrival and each morning when they come down to breakfast and advise will be given if their temperature is high or they show any symptoms.
