Inglewood Palm Hotel, Abbey Sands Torquay

Torquay 50.46531000, -3.53786000 , (Show on Map)
4.9
Rated


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Summary of reviewsThe Inglewood Palm Hotel in Abbey Sands, Torquay, is highly regarded for its exceptional location, offering guests easy access to the beach and a short walk to the town center, local restaurants, shops, and the marina. The convenient availability of free on-site parking further enhances the appeal for visitors seeking to explore the vibrant coastal community. Although the hotel offers clean and comfortable beds, certain areas fall short of expectations, such as outdated facilities and issues with room hygiene. Guests have noted cleanliness concerns, with several pointing out the need for maintenance and refurbishment to modernize the property.

The hotel staff's helpful and friendly demeanor is frequently praised, particularly individual staff members who go beyond in providing excellent service. However, experiences with staff can be inconsistent, with some guests feeling neglected or facing interactions with unmotivated staff. The bedding quality and comfort also receive mixed reviews, highlighting the need for attention to maintenance and bed quality.

Overall, the Inglewood Palm Hotel presents an economical and satisfactory choice for budget-conscious travelers who prioritize a prime location and value for money. While it lacks high-end amenities and would benefit from updates and renovations, it remains a practical option for those looking to enjoy Torquay's beautiful surroundings.
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Hotel near Golf Courses

Hotel near The Beach

Family Friendly Hotel

Cheap Hotel

Accessible Hotel

Small Hotel

3-Star Hotel

Room Types
Guest Reviews
4.9
Rated
Location
The Inglewood Palm Hotel, nestled in the charming Abbey Sands area of Torquay, boasts an outstanding location that truly enhances the guest experience. Situated just a short stroll from the beach, the seaside is practically at your doorstep, offering an easy and enjoyable walk to the beautiful beachfront. The hotel's proximity to the town center makes exploring local restaurants, shops, and the marina both convenient and delightful. Guests appreciate the exceptional value for money, with the prime location being a central highlight. Whether it's a quick jaunt to the bay or a leisurely 10-minute walk to town, the hotel's position serves as a key advantage for travelers. Additionally, the availability of free on-site parking adds to the convenience, allowing visitors to fully embrace the close-knit feel of a vibrant coastal community. With friendly and helpful staff enhancing the warm, inviting atmosphere, the Inglewood Palm Hotel remains an appealing choice for those seeking both accessibility and comfort in Torquay.

Rooms
Nestled in the scenic Abbey Sands of Torquay, the Inglewood Palm Hotel offers a mixed experience when it comes to room accommodations. Guests frequently appreciate the comfort and cleanliness of the beds, often highlighting them as a strong point during their stay. Despite its age, some rooms are described as clean and meeting basic expectations, with all necessary amenities provided for a convenient stay.

However, many rooms and facilities are noted for being outdated and in dire need of refurbishment, with significant portions suffering from poor condition and cleanliness issues. There are consistent remarks about dampness in bathrooms and poor hygiene standards, which detract from the overall experience. Rooms sometimes fall short in size, particularly for larger groups or families, and can become uncomfortably hot, especially during warmer months.

The hotel's location remains a positive feature for guests, offering proximity to attractions in Torquay. Despite the charm and potential of its scenic setting, the state of disrepair, combined with intermittent issues such as insufficient flushing mechanisms and lack of some modern amenities, indicates a pressing need for updates and maintenance across the property. Overall, while comfort elements are present within the Inglewood Palm Hotel, significant improvements are necessary to elevate the guest experience to match the beautiful surroundings.

Beds
Inglewood Palm Hotel in Abbey Sands Torquay presents a mixed experience when it comes to their bedding. Several guests appreciated the beds, describing them as comfortable and commending the cleanliness and freshness of the bedding. However, there were notable inconsistencies in comfort and quality, with some mattresses described as old or resembling a hill, leading to a significant number of guests finding them uncomfortable. Issues like noisy and broken beds, and discrepancies in bed sizes compared to what was advertised, further added to the discontent for some. Some guests also criticized the cleanliness of the bedding, citing issues like dirty sheets and stained duvets. Overall, while there are positive points mentioned, attention to bed comfort and maintenance appears necessary to enhance guest satisfaction at the hotel.

Cleanliness
Inglewood Palm Hotel in Abbey Sands, Torquay, unfortunately struggles with cleanliness and maintenance issues, as reflected in numerous guest reviews. Many visitors have expressed disappointment with the overall hygiene levels, describing rooms and bathrooms as dirty and unkempt, with issues such as stained bedding, hair in inappropriate places, and even excrement not properly cleaned in toilets. The hotel's facilities are often mentioned as being run down and outdated, with broken fixtures and a lack of basic toiletries contributing to an overall sense of neglect. The presence of dust and musty odors further adds to guests’ dissatisfaction. Despite the presence of clean sheets and towels, the general upkeep seems to overshadow these minor positives. Guests have also noted that some areas, like the pool, appear to have been unused and unclean for extended periods. The staff have been described as unmotivated, which could be indicative of broader management issues. Overall, the reviews collectively highlight a pressing need for the hotel to address its cleanliness and maintenance concerns in order to enhance guest experiences.

Staff
At the Inglewood Palm Hotel in Abbey Sands Torquay, guest experiences with the staff appear to be a mixed bag. Many visitors noted the friendly and helpful nature of certain staff members, specifically mentioning Isabelle at reception as a standout for her accommodative and amiable service. Some guests highlighted instances where staff members showed a willingness to assist when needed and praised the owner’s attentive approach.

However, there were reports of an inconsistent presence at the reception, which left several guests feeling neglected upon arrival. Other reviews pointed out experiences with staff who seemed disinterested, and in some cases, even rude or unprofessional. Language barriers and a lack of attentiveness also contributed to some guests feeling unwelcome.

Overall, while some guests found the staff to be personable and efficient, others faced notable challenges with unavailability and a lack of engagement.

3 Star
Inglewood Palm Hotel in Abbey Sands Torquay is ideal for budget-conscious travelers seeking an economical yet satisfactory stay. Boasting a fantastic location, it offers exceptional value for money, perfect for those who prioritize affordability and convenience. The hotel provides basic accommodations that are clean and functional, with friendly and polite staff who are attentive to guests' needs. While the decor is somewhat outdated and could benefit from renovations, the overall experience aligns well with its reasonable pricing. Guests repeatedly express that the hotel meets their essential needs, making it a practical choice for travelers exploring this lovely area. Despite lacking the luxuries of a higher star rating, its strategic location and affordability make it a worthwhile option for those looking to make the most of their budget while enjoying the beautiful surroundings.


No, Inglewood Palm Hotel, Abbey Sands Torquay doesn't have any pool.

No, a spa isn't available at Inglewood Palm Hotel, Abbey Sands Torquay.

No, Inglewood Palm Hotel, Abbey Sands Torquay doesn't allow dogs.

No, parking facilities aren't available at Inglewood Palm Hotel, Abbey Sands Torquay.

No, Inglewood Palm Hotel, Abbey Sands Torquay doesn't have a gym.

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