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Crowne Plaza Plymouth by IHG, is highly praised for its strategic and picturesque location, offering easy access to both the town center and the seafront, including popular areas such as The Hoe and The Barbican. The hotel's positioning provides guests with stunning views, particularly from higher floors and the rooftop restaurant, making it a convenient and scenic choice for exploring Plymouth. The proximity to local attractions, public transport and the ferry port adds to the ease and appeal of staying at this centrally yet quietly located hotel.
Breakfast at the hotel receives overwhelmingly positive feedback, highlighted for its extensive variety, quality and the amazing views from the penthouse restaurant. Guests appreciate the delicious cooked-to-order options and accommodating dietary needs with the friendly and attentive breakfast staff further enhancing the experience. Despite minor issues like occasional overcrowding and inconsistencies with hot items, the overall sentiment is highly favorable.
Dinner at the Marco Pierre White Steakhouse, located on the top floor, also garners positive reviews for its excellent food quality, well-presented dishes and superb atmosphere with amazing views. The attentive service at the restaurant contributes to a memorable dining experience, although some guests mention limited menu options and difficulties securing reservations. Bar food and room service are seen as good alternatives, though the breakfast, sometimes not included in the stay, is considered overpriced by some.
Room feedback is mixed but leans positively towards spaciousness, cleanliness and sea views. Guests appreciate the comfortable beds, modern amenities and executive lounge. However, some criticisms revolve around disproportionately small and outdated bathrooms, as well as occasional cleanliness and climate control issues. Despite these drawbacks, the excellent location and scenic views are frequently highlighted.
Cleanliness standards at the hotel are generally high with many guests noting spotless and well-maintained rooms and facilities. The hotel’s cleaning staff receive praise for their professionalism and efficiency. A few minor complaints regarding missed daily cleanings and dated decor are noted, but the overall sentiment points to a clean and comfortable stay.
The hotel staff consistently leave a positive impression, known for their friendliness, helpfulness and professionalism. Receptionists are particularly commended for their accommodating nature and staff across all departments contribute to a welcoming and pleasant atmosphere. Isolated incidents of less favorable interactions do exist, but the majority of reviews emphasize the high standard of service.
Wifi services at the Crowne Plaza Plymouth are mostly positive with guests finding the connection strong, reliable and easy to access. While there are occasional reports of slow or spotty wifi, the overall functionality is appreciated by most visitors.
The gym facilities receive commendations for being well-equipped, clean and modern, providing a satisfactory range of equipment and workout options. The addition of a pool, sauna and steam room further adds to the enjoyment with the gym’s penthouse location offering good views and an executive feel. Although a few guests note the gym is small and could use some updates, the overall sentiment is favorable.
The swimming pool is noted as a popular feature, particularly among families, for its cleanliness and good size. Despite some remarks about it being dated or overcrowded at times, the pool area is generally well-received and appreciated as a hotel amenity.
Parking at the hotel is a common concern with many guests finding the spaces tight and expensive. The limited number of parking bays and challenging underground parking area often lead to frustrations. However, some guests appreciate the convenience of having on-site parking, despite its constraints.
EV charging stations in the basement car park are an appreciated amenity, although there is a need for more charging points to meet demand. Guests find the available chargers functional and convenient, enhancing the stay for those with electric vehicles. Overall,
Crowne Plaza Plymouth by IHG, is a compelling choice for visitors seeking convenience, stunning views and a welcoming environment, albeit with some areas in need of improvement.