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Summary of reviewsThe SoHo Hotel Toronto enjoys an enviable location in the heart of downtown Toronto, making it a favorite among tourists and business travelers alike. Guests laud its proximity to major attractions such as the CN Tower, Rogers Centre and the waterfront, as well as the nearby plethora of restaurants, bars and shopping venues. This convenience is complemented by clean, luxurious and spacious rooms, many of which offer captivating views of iconic landmarks.
Dining at the SoHo Hotel is a highlight, particularly at the Moretti restaurant. Guests consistently praise the delicious cuisine and the variety of high-quality options available, adding significant value to their stay. The rooms themselves are well-furnished with modern amenities, including huge, comfortable beds and spacious bathrooms with features like underfloor heating and large bathtubs.
Cleanliness is a cornerstone of the hotel with both rooms and common areas receiving high marks for immaculate upkeep. The housekeeping staff is frequently commended for their thoroughness and consistency. Exceptional service from all staff members further enhances the guest experience with the concierge, front desk and room service teams all noted for their professionalism and friendly demeanors.
The hotel offers a range of amenities including a well-maintained gym and pool, though the gym space can feel limited and the pool closes early in the evening. Guests also appreciate the ease of parking, though the high cost is a common point of criticism. Free WiFi is available, though its reliability can be inconsistent.
While breakfast has received mixed reviews with some guests finding it over-priced and lacking in variety, dinner experiences are generally positive, highlighting the overall quality of the hotel's dining services.
Overall, the SoHo Hotel Toronto delivers a luxurious and comfortable experience marked by its prime location, excellent service and well-appointed amenities. Despite some minor flaws, such as WiFi reliability and breakfast value, the hotel leaves a lasting impression of luxury and convenience. Show more
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Luxury Hotel
SoHo Hotel Toronto is recognized as a designer boutique luxury hotel and a member of Preferred Hotels & Resorts. It offers oversized guestrooms and suites with marble bathrooms, heated floors, Frette linens, and multi-head showers. Amenities include a fitness center with a saltwater lap pool, whirlpool, and steam room, along with on-site Italian dining options.
Hotel for Honeymoon
This exceptional boutique hotel offers sophistication, luxury, and personalized services. It features spacious accommodations in the heart of the city center, perfect for a romantic and convenient stay.
Dog Friendly Hotel
SoHo Hotel Toronto is pet-friendly with no stated pet fee and welcomes small to medium-sized pets up to 40 lbs total. Its location directly across from Clarence Square offers convenient access to an off-leash dog park.
Romantic Hotel
The SoHo Hotel Toronto is known for its stylish and modern design, offering luxurious accommodations and a sophisticated atmosphere. Its central location and exceptional service make it a great choice for a romantic city escape. It is also near Rogers Centre.
Hotel near Nightlife Spots
Situated in downtown Toronto, the SoHo Hotel provides convenient access to the Entertainment District. The hotel's elegant ambiance and proximity to bars and clubs make it a great choice for nightlife enthusiasts.
Hotel with Swimming Pool
This hotel features a pool. The pool facilities add to the hotel's appeal, providing a refreshing amenity for guests.
Indoor Pool
Business Hotel
SoHo Hotel Toronto offers luxurious accommodations and business amenities. It provides well-appointed meeting spaces and comprehensive business services. The hotel's location in the entertainment district is convenient for business and leisure.
5-Star Hotel
Known for its stylish and modern design, it offers luxurious rooms and suites with high-end amenities. The hotel features a private screening room, a well-equipped fitness center, and personalized service, providing a sophisticated urban retreat.
Hotel with EV Charging Stations
Hotel near Ski Resorts
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
Deluxe King RoomThis room features a full marble bathroom with heated floors, iPod docking station, and Frette linens and towels.
Sleek and chic, ideal for relaxing and resting at the end of a busy day, our Deluxe Accommodation gives you a boutique hotel experience perfect for short and long stays alike.
Luxury King RoomThis room features a full marble bathroom with heated floors and a soaking tub.
A cut above the level of sophistication offered in our Deluxe Accommodations, the Luxury Accommodation includes a king-size bed with luxurious Italian linens and plenty of space to call your own while you make the most out of your stay with us.
Premier Luxury King RoomThis room features a 42-inch plasma TV and a marble bathroom with heated floors, and a soaking tub.
Among our most spacious accommodations, our Premier Luxury Accommodation is ideal for longer stays or short visits where you simply want to bask in comfort and enjoy that little extra touch.
Executive King SuiteThis suite features a tea/coffee maker, seating area and sofa.
A luxurious home away from home for extended stays and added luxury, SoHo Hotel’s Executive Suites give you space to call your own with exceptional comfort and business-class services you deserve
Premier Executive King Suite
Embrace and relax in the extra space and upscale exclusivity of our Premier Executive Suite at SoHo Hotel. A separate living room area, marble bathroom with heated flooring, truly a luxurious home away from home for extended stays.
Executive Corner King SuiteThis suite features air conditioning, tea/coffee maker and sofa.
Take in Downtown Toronto’s bustling streetscape from the comfort of your suite, relax in the separate bedroom with a king-size bed and luxurious Italian Frette linens, and stretch out in 595 square feet of space: welcome to SoHo Hotel’s Corner Executive Suite.
Guest Reviews
8.9
Excellent
Location
Situated in the heart of downtown Toronto, the SoHo Hotel stands out for its exceptional location. It's strategically positioned near the CN Tower, Rogers Centre and a plethora of restaurants, bars and shops, making it a prime choice for tourists eager to explore the city's vibrant offerings. Guests frequently highlight its proximity to key attractions and entertainment venues, including the theatre district and the waterfront, all within easy walking distance. Its central location not only facilitates convenient sightseeing but also ensures easy access to various travel options.
The hotel itself boasts modern, comfortable and spacious rooms, many offering captivating views of iconic landmarks like the CN Tower. Visitors appreciate the clean and luxurious facilities, as well as the excellent staff service. The on-site restaurant and coffee shop add to the convenience, allowing guests to enjoy fine dining without stepping out.
Whether attending an event, exploring the city on foot or enjoying a staycation, the SoHo Hotel's location delivers unparalleled convenience and comfort, making it a favored choice for both leisure and business travelers.
Breakfast
Guests at the SoHo Hotel Toronto have shared mixed feedback on their breakfast experiences. On the positive side, some appreciated the exceptional and healthy breakfast options available at the hotel's restaurant, Moretti. Guests who prioritized room service were satisfied, noting its availability along with access to a gym and other amenities.
However, there are several areas for improvement. The breakfast café, Morreti’s, located next to the hotel, was noted to have limited offerings for vegetarians. Service issues were mentioned with one guest citing a rude waiter and another sharing an experience where the restaurant forgot to prepare their meal. Others found the breakfast bar to be mediocre and wished for more traditional breakfast options.
The cost was another point of contention. Breakfast at the hotel was often described as pricey with some guests noting the lack of complimentary breakfast and basic items such as orange juice. Additionally, breakfast service wasn't available until after 8 am, which was inconvenient for early risers. There were also comments on the lack of baked goods ready in the café located in the lobby and the absence of a dedicated breakfast restaurant within the hotel, which left some feeling disappointed.
Overall, while there are some commendable aspects of the SoHo Hotel Toronto’s breakfast offerings, improvements in service, variety and cost-effectiveness could enhance the experience for future guests.
Dinner
The SoHo Hotel Toronto boasts an outstanding dining experience, particularly highlighted by the highly praised Moretti restaurant located on the main level. Guests consistently mention the delicious food and the variety of very good options available at this stylish eatery. The convenience of having a high-quality restaurant attached to the hotel is noted as a significant plus. While the restaurant offers food that operates at a higher level of quality, some guests have pointed out that it comes with a higher price tag. Nonetheless, the overall consensus points to a dining experience that is both impressive and satisfying, making it a highlight for visitors to the hotel.
Rooms
Nestled in a prime location, SoHo Hotel Toronto consistently impresses its guests with exceptional rooms that have garnered rave reviews. Visitors frequently highlight the spaciousness of the rooms, noting their large walk-in closets, high ceilings and stunning decor. The rooms are not only well-designed but also impeccably clean, offering a luxurious experience with modern amenities that include Nespresso machines, M. Brown products and large screen TVs.
Guests are particularly enamored with the beds, describing them as huge and incredibly comfortable, ensuring a restful night's sleep. The bathrooms also receive high praise, often mentioned to be just as spacious as the rooms themselves. Features such as underfloor heating, separate showers, massive bathtubs and plentiful supplies of towels contribute to the lavish feel. The well-appointed dressing areas and beautiful room designs are another highlight that many guests appreciate.
The hotel environment is described as tranquil and quiet, providing a peaceful retreat amidst the bustling city. Many reviews emphasize the pleasant and helpful staff who contribute to the exceptional service. The combination of stylish decor, modernity and comfort makes each room a haven for travelers seeking both convenience and luxury.
From large, open spaces perfect for couples seeking a getaway to the beautiful, clean and quiet accommodations near local amenities, SoHo Hotel Toronto manages to provide an unforgettable stay with its magnificent, well-maintained rooms.
Beds
SoHo Hotel Toronto garners high praise for its beds, consistently described as very comfortable and well-equipped. Many guests highlighted the beds as being large and exceptionally comfy with some even calling them the most comfortable hotel beds they have ever experienced. The hotel sheets are noted to be immaculate, adding to the overall comfort experience. Rooms are spacious and well-appointed, often featuring luxurious bathrooms. However, there were a few mentions of mattresses sagging towards the middle, indicating that some beds might be due for an update. Despite this, the overarching sentiment reflects a high level of satisfaction with the bedding, contributing significantly to a positive stay.
Cleanliness
Located in the heart of Toronto, SoHo Hotel emphasizes cleanliness and modern comforts, making it a great choice for visitors. Guest reviews consistently highlight the hotel's immaculate rooms, which are both spacious and stylishly designed. The lobby and common areas also receive high marks for their cleanliness, complementing the overall aesthetic experience.
The housekeeping staff stands out for their exceptional service, maintaining the rooms to a spotless standard. Guests appreciated the modern amenities and beautifully laid out rooms. The bathrooms, often mentioned for their marble finishes, are clean and offer great space and comfort.
Many reviews praise the hotel's friendly and helpful staff, adding to the overall pleasant stay. While a few reviews mention minor lapses in cleanliness and occasional additional charges, the overall sentiment remains positive.
In summary, SoHo Hotel is renowned for its clean, spacious rooms, modern facilities and attentive service. Its great location and comfortable atmosphere make it a compelling option for travelers.
Staff
The SoHo Hotel in Toronto is frequently praised for its top-notch staff. Professional treatment and exceptional service are the norms here with the team demonstrating consistently friendly, helpful and accommodating attitudes. Guests have particularly noted the exceptional concierge service with many highlighting the concierge's helpfulness and pleasant demeanor. The front desk staff and room service are also commended for their professionalism and friendliness.
Guests have shared that the staff go above and beyond to make stays memorable and special, responding swiftly and professionally to all requests and needs. Whether it's providing an early check-in or thoroughly explaining room features, the staff leave no stone unturned in their efforts to ensure a positive guest experience.
The friendly and accommodating nature of the staff is a recurring theme. From the warm welcome at the reception to the attentive service provided throughout the stay, the staff's dedication to excellent customer service shines through. They manage to balance discretion with a supportive presence, making guests feel well cared for while respecting their privacy.
Despite minor issues like cleaning not being performed daily, guests still hold the staff in high regard, appreciating their willingness to assist and their consistent attentiveness. Overall, the staff at the SoHo Hotel Toronto play a significant role in creating a welcoming and comfortable environment for all visitors.
Wi-Fi
The WiFi experience at SoHo Hotel Toronto presents a mix of positive and negative feedback. Guests appreciate that the WiFi is free and included in the price with some noting that it works well and has a strong signal. However, there are several mentions of the connection being weak, unstable or slow, particularly on the fourth floor. Despite strong signals in some areas, the overall reliability appears to fluctuate.
Gym
Nestled in the vibrant heart of Toronto, the SoHo Hotel offers a compelling experience for fitness enthusiasts despite a few minor setbacks. The gym area is widely commended for its excellent quality and superb maintenance, making it a standout feature of the hotel. The fitness room, often described as exceptionally nice, features a good diversity of equipment and is accompanied by a well-kept pool and steam room. Moreover, guests appreciate the well-organized and surprisingly effective arrangement of the gym facilities.
However, it's worth noting that the gym space is quite limited and frequently congested. Some guests have expressed frustration with the lack of air conditioning and the need to prop open the door for ventilation. Additionally, a few areas, such as the bike and mirrors, could use some updates and more attentive maintenance.
The hotel's commitment to well-being extends beyond the gym, as evidenced by comfortable, clean rooms and other well-maintained facilities like the bathtub and floor heating. Despite a nominal fee for gym access, the overall ambiance and amenities contribute positively to the guest experience. For fitness buffs looking for a blend of comfort and workout options, the SoHo Hotel's gym is an attractive feature, albeit with some room for improvement.
Pool
The SoHo Hotel Toronto offers a pool and hot tub that many guests have found to be excellent features of their stay. The indoor pool has received positive remarks for its cleanliness and overall appeal. However, some reviews suggest that it is part of the gym and might lack a romantic ambiance. Guests have noted that the pool area was well-maintained, although the women's locker room and showers were in need of a more thorough cleaning. One downside mentioned is that the pool tends to close quite early, which could be inconvenient for those looking to unwind later in the evening. Despite these minor drawbacks, the pool area still stands out as a noteworthy aspect of the hotel experience.
Parking
The SoHo Hotel Toronto offers a range of parking options that many guests find convenient. The hotel features an underground parking garage directly beneath the property, making it easy and accessible for most visitors. Valet parking is also available and there is a public parking lot right across the street. Several guests noted that they were informed about the parking beforehand, which helped ensure a smooth experience.
However, the cost of parking at the hotel is a common concern. Many reviews mention the high fee of $45 CAD per night, some calling it outrageously expensive. Despite the high price, the ease of in-out parking and the location directly under the hotel were frequently praised. While some guests felt the parking cost should be included for staying guests, others appreciated the convenience it offered. Overall, while the parking situation at the SoHo Hotel Toronto is well-organized and accessible, the cost can be a sticking point for some visitors.
Luxury
The SoHo Hotel in Toronto offers an extraordinary experience that evokes luxury at every turn. Guests are consistently impressed by top-class concierge services and the attentiveness shown by all members of the staff, who are both polite and welcoming. The luxurious elements extend to the rooms, which are super large and feature underfloor heating in the bathrooms, adding a touch of opulence.
Visitors rave about the sophisticated and beautiful surroundings, enhanced by luxury amenities and a prime location. The hotel's elegant bathrooms and beautifully decorated rooms, some even described as fit for royalty, contribute to a truly luxurious stay. Small, thoughtful touches in service further elevate the experience, making guests feel taken care of.
Every aspect of a stay at the SoHo Hotel exudes luxury, even if it comes at a higher price. Guests frequently note that, despite the cost, the experience is worth every penny. Unlike some other luxury hotels, complimentary WiFi is available, which is an appreciated perk. While breakfast is not included in the price, the authentic and luxurious atmosphere, along with outstanding customer service, ensures that visitors leave feeling that they have received premium value for their money.
Yes, SoHo Hotel Toronto has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at SoHo Hotel Toronto.
Yes, SoHo Hotel Toronto welcomes dogs.
Yes, parking facilities are available at SoHo Hotel Toronto.