Costa Encantada Suites & Resort is frequently lauded for its strategic and serene location, positioned close to both Fenals Beach and the bustling center of Lloret de Mar. The hotel's tranquil neighborhood yet proximity to key attractions makes it a perfect base for both relaxation and exploration. Guests commend the establishment's accessibility to beautiful beaches and essential amenities, contributing to an overall convenient and pleasurable stay.
The breakfast buffet stands out with its plentiful and varied offerings, consistently impressing with quality and a wide range of choices. Though some find it repetitive, the overall feedback emphasizes the hearty and comprehensive nature of the breakfast. Dinner options are similarly well-received, featuring diverse local and international cuisine suitable for various tastes, enhancing the appeal of the half-board package. While there are minor criticisms regarding variety and consistency, the general consensus is positive.
Accommodations at the hotel are praised for their spaciousness and cleanliness. Rooms and apartments are well-maintained and equipped with daily housekeeping services ensuring tidiness throughout the stay. Though some areas of the hotel could benefit from updates, the ongoing renovations are bringing a modern touch to many of the suites. Cleanliness across the property, including pools and public spaces, is consistently highlighted as a major strength.
The hotel's staff receives high praise for their friendliness, professionalism and attentiveness. Their commitment to guest satisfaction, along with the ability to speak multiple languages, significantly enhances the overall experience. Individuals and specific teams are often mentioned for their exceptional service, contributing to a warm and welcoming atmosphere.
Although the Wi-Fi service receives mixed reviews with frequent issues noted in the rooms, it remains functional in common areas. The small spa offers a pleasant escape with facilities like a seawater jacuzzi and sauna being appreciated despite some drawbacks regarding the indoor pool. The gym, while basic, provides a satisfactory workout experience when used but may lack sufficient equipment and convenient hours.
The hotel's pools are a highlight, especially for families. They are described as clean, well-maintained and equipped with amenities like slides and play areas for children, making it a fantastic environment for young guests. The beach, accessible within walking distance to options like Fenals Beach, provides scenic beauty and a peaceful retreat, even if the walk may vary in perceived length.
Parking facilities are generally appreciated for their security and convenience, though they often come at a fee. While free parking is limited, the availability of paid options ensures guests find suitable spots, highlighting the overall practicality of arriving by car.
In summary,
Costa Encantada Suites & Resort excels in location, cleanliness, dining quality and friendly service, making it a favored destination for families and travelers seeking a relaxing and enjoyable vacation in Lloret de Mar.