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Summary of reviewsClub Hotel e Residence La Vela, located in the picturesque town of Torbole, is highly praised for its prime location near Lake Garda, offering easy access to the beach, local restaurants, shopping streets and vibrant nightlife. Guests appreciate the hotel's central positioning, which makes exploring the region straightforward with amenities like bike rentals and bus stops nearby. The staff are frequently described as friendly and helpful, contributing to the overall positive experience.
The hotel’s breakfast is a highlight for many guests, featuring a diverse and abundant buffet with sweet and savory options, fresh fruit, cakes, high-quality cold cuts, cheese and hot dishes. The breakfast room has received mixed reviews, but the quality and variety of the food, along with a skilled barista offering freshly prepared coffee, are well-regarded.
Rooms at the hotel offer a mixed experience. Positively, they are often described as spacious, clean and equipped with modern amenities like air conditioning and balconies with some units offering small kitchens and pleasant mountain views. Cleanliness is a strong point with daily cleaning and well-maintained common spaces frequently noted. However, some rooms appear outdated with issues like malfunctioning air conditioning and noisy street exposure.
The hotel's pool is another strong point, receiving acclaim for its cleanliness, size and the inviting atmosphere it provides. With no time restrictions and additional facilities for children, the pool is a significant positive aspect of the hotel.
Guests generally had a comfortable sleeping experience, highlighting the beds as pleasant with comfortable mattresses and a variety of pillows. Although some mentioned issues like worn-out bed sides or unclean linens, the overall sentiment is positive.
Wi-Fi at the hotel receives mixed reviews; while the connection is good in some areas like the main house and reception, it can be unreliable elsewhere. This inconsistency may pose a challenge for those needing robust internet access.
The hotel is also recognized as dog-friendly, welcoming pets of all sizes, though additional fees apply. Despite some restrictions, such as no dogs allowed on the beach and in the breakfast room, pet owners generally had a positive experience.
Finally, while some guests feel the facilities align more with a two-star establishment than a three-star, the hotel is noted for its excellent price-performance ratio, making it a popular choice for budget-conscious travelers. The stellar location, solid amenities and commendable service levels make Club Hotel e Residence La Vela a favored destination for many visitors. Show more
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Categories
Dog Friendly Hotel
This hotel is dog-friendly and offers a comfortable stay. It provides amenities suitable for pets and their owners.
3-Star Hotel
Centrally located in Torbole sul Garda, this hotel offers a large outdoor pool and a children's pool. It provides both spacious rooms and apartments, offering flexibility for different types of travelers.
Hotel near Ski Resorts
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Classic Double or Twin RoomAir-conditioned room with satellite TV. The private bathroom includes a hairdryer and free toiletries.
One-Bedroom ApartmentThis apartment features a satellite TV and a private bathroom with a shower.
Please note that cleaning services and linen change are provided every 7 days.
Economy Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and features a flat-screen TV with satellite channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
Single Room with BalconyProviding free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. This single room is air-conditioned and features a flat-screen TV with satellite channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
Double or Twin Room with Balcony
Deluxe Double or Twin Room
Deluxe Double or Twin Room with Balcony
Deluxe Double or Twin Room with Garden View
Triple Room with BalconyThe unit offers 2 beds.
Superior Double or Twin Room
About Club Hotel e Residence La Vela
License: 1020, IT022124A1D2EUQ24T
Guest Reviews
8.1
Very Good
Location
Situated in the heart of the picturesque town of Torbole, 'Club Hotel e Residence La Vela' boasts a prime location that consistently impresses its guests. Nestled just a short stroll from Lake Garda and the bustling city center, the hotel offers unparalleled convenience for both relaxation and exploration. Its central positioning makes it an ideal gateway to the beach, local restaurants, bustling shopping streets and vibrant nightlife.
Guests laud the hotel's proximity to essential amenities such as bike rentals and bus stops, making mobility within the region straightforward and enjoyable. Whether you want to enjoy a serene walk along the lakeside promenade or delve into the charm of nearby Riva del Garda, everything is easily accessible, often within a brief walk.
The hotel’s setting not only provides ease of movement but also ensures that visitors are never far from the enchanting views and outdoor activities Lake Garda is famous for. With a strategic and central position, the hotel serves as an excellent starting point for various excursions and adventures, attracting both leisurely vacationers and active tourists.
In addition to its stellar location, guests frequently praise the friendly and helpful staff, who contribute to the overall pleasant experience at the hotel. Combining superb location, top-notch service and convenient facilities, 'Club Hotel e Residence La Vela' offers a well-rounded venue to fully enjoy the delights of Torbole and the surrounding lakeside beauty.
Breakfast
Club Hotel e Residence La Vela is renowned for its exceptional breakfast offerings, which have garnered widespread praise from guests. The breakfast buffet is highly diverse, featuring an extensive array of both sweet and savory options. Fresh fruit, a variety of cakes, high-quality cold cuts, cheese, hot dishes like eggs and bacon and a plethora of bread and pastries are just a few of the highlights mentioned by guests.
One standout feature is the coffee, which is freshly prepared by a skilled barista, including plant-based milk options for vegans. This attention to detail helps the hotel maintain a high standard of breakfast service. Guests frequently highlight the abundance and variety of the food offered, noting that the buffet accommodates different tastes and dietary preferences.
The breakfast room itself has mixed reviews with some guests finding it less ideal due to its basement location and loud atmosphere. However, the quality and plentiful nature of the food seem to outweigh these minor drawbacks.
Moreover, the breakfast service is praised for being consistent with fresh items quickly replenished to ensure no shortages. Guests have noted the friendly and attentive staff, which adds to the overall positive experience.
Overall, breakfast at Club Hotel e Residence La Vela is described as comprehensive, hearty and satisfying, often exceeding guest expectations and standing out as a highlight of their stay.
Rooms
The rooms at Club Hotel e Residence La Vela present a mixed experience. On the positive side, many guests appreciated the spaciousness of the rooms, highlighting that they were clean, comfortable and well-equipped with modern amenities like air conditioning and balconies. A number of reviews noted the pleasant mountain views and the convenience of small kitchens in some units. The modern bathrooms in several rooms also received commendations and daily cleaning was a consistent feature that guests valued.
However, several rooms are described as outdated with some furnishings dating back several decades and showing signs of wear and tear. Issues like malfunctioning air conditioning, small or narrow bathrooms and noisy street-facing rooms have also been noted. In some instances, guests experienced more severe problems such as mold, ants and even wet bed sheets. While the hotel offers both modern and older room options, the inconsistency in room quality suggests that some areas of the establishment could benefit from renovation.
Despite the drawbacks, the central location and available amenities like spacious balconies and terraces add to the appeal for many visitors. Overall, while there are some modern and comfortable rooms, potential guests might encounter variability in room conditions, leaning toward the outdated in several instances.
Beds
Guests at 'Club Hotel e Residence La Vela' have highlighted a generally positive experience with the beds. Many visitors found the beds to be comfortable with frequent mentions of good double beds, comfortable mattresses and both firm and soft pillows. The bedding is commonly described as nice, light and oversized.
Despite a few negative comments noting issues such as worn-out sides of the beds, hard or soft mattresses and occasional unclean bed linens, the overwhelming sentiment is that the beds provide a pleasant sleeping experience. Some guests did mention specific concerns about the beds being too small or too short for taller individuals and the occasional presence of hair or unclean conditions.
Overall, the comfortable beds seem to be a standout feature at the hotel, contributing significantly to the guests' quality of sleep during their stay.
Cleanliness
Club Hotel e Residence La Vela garners praise for its impressive standards of cleanliness. Visitors consistently highlight the cleanliness of the hotel, noting that rooms are tidy and inviting. Areas such as the pool and common spaces are also described as very clean and well-maintained. The hotel staff is attentive and friendly with daily room cleaning ensuring that towels and sheets are changed promptly.
Guests appreciate the modern and well-equipped rooms, which, despite being slightly worn-out in some instances, are kept thoroughly clean. Many reviews emphasize the consistent effort put into maintaining the cleanliness of rooms, bathrooms and dining areas.
However, a few reviews mention areas needing improvement, such as outdated room fixtures and occasional lapses in vacuuming and dusting, like finding cookie crumbs or dog hair. Despite these minor setbacks, the general sentiment is positive, underlining the hotel’s dedication to cleanliness and guest satisfaction.
Staff
Reviews for Club Hotel e Residence La Vela frequently highlight the remarkable friendliness and helpfulness of the staff. Guests often mention that the reception staff is welcoming and competent with several reviews noting their multilingual abilities and professionalism. The helpfulness and attentiveness of the breakfast and restaurant staff also receive significant praise with guests appreciating their courtesy and efficiency.
Many reviewers specifically commend the staff's accommodating nature and their commitment to making stays more pleasant. Instances of exceptional service, such as the helpfulness of specific staff members like Ben, Dragos and Rob, have made lasting impressions on guests. The maintenance and cleaning staff are also frequently mentioned for their consistent friendliness and smiles.
However, there are occasional remarks about disorganization and moments of unprofessional behavior, particularly with some receptionists being described as unfriendly or rude. Despite these isolated incidents, the overwhelming consensus highlights a positive and customer-oriented experience, emphasizing the key role the friendly and helpful staff play in enhancing guests' stays.
Wi-Fi
Guests at Club Hotel e Residence La Vela have mixed experiences with the Wi-Fi. While some report a fast and good quality internet connection in certain areas, others find it almost unusably slow, especially in rooms and the neighboring house. The Wi-Fi works best in the main house or reception area, but its reliability diminishes elsewhere, making it difficult for tasks requiring consistent internet, such as remote work. Some guests mention the need for a social media login to access the network, which can add to the inconvenience. Overall, the Wi-Fi experience at the hotel is inconsistent and may not meet the needs of those requiring a robust and stable connection.
Pool
Club Hotel e Residence La Vela boasts a well-regarded pool that consistently garners positive feedback from guests. Many highlight the pool’s cleanliness, praising its well-maintained and inviting environment. The pool is of a notably good size and its spaciousness ensures a relaxing experience for those seeking some leisure. The surrounding area also contributes to a pleasant atmosphere with a clean and well-maintained sunbathing section.
Guests appreciate the pool's accessibility, noting that it can be used without time restrictions and offers various amenities, such as a porch area for relaxation. The presence of additional facilities like a children’s pool and secure storage options further enhance the guest experience. Despite occasional mentions of cold water and crowded conditions, the pool remains a major positive aspect of the hotel, providing a welcoming and enjoyable space for all visitors.
3 Star
Club Hotel e Residence La Vela offers an extensive breakfast selection that stands out for a three-star establishment. Guests frequently highlight the excellent price-performance ratio, describing the hotel as both good and convenient with affordable pricing. Many find the pricing to be the best in terms of comfort and value, making it a top contender for budget-conscious travelers.
However, some reviews suggest that the hotel's facilities and services resemble those of a two-star establishment more than a three-star. Basic rooms may not impress, but the location compensates for it. While the minibar and documentation imply a higher rating, the overall feel and attention to detail align more with a three-star experience. Some guests note the need for better mattresses and feel that the quality could be perceived as overpriced for their stay. Despite these points, the hotel's price-performance remains hard to beat in this category.
Outdoor Pool
The outdoor pool at Club Hotel e Residence La Vela consistently receives positive feedback from guests. Many note its significant size, making it a spacious and inviting area for swimming. The pool is described as very nice, lovely and well-maintained, adding to the overall enjoyment of the facility. Families appreciate the availability of a separate children's pool, ensuring a suitable environment for younger guests. With long opening hours and round-the-clock accessibility mentioned, guests have ample opportunity to make the most of this amenity. The pool's aesthetic appeal contributes to an enjoyable and relaxing experience for visitors.
Dog Friendly
Club Hotel e Residence La Vela is generally recognized as a dog-friendly establishment. Guests traveling with dogs, including larger breeds like an Amstaff, reported being warmly welcomed without any size restrictions for pets. However, there are additional fees for bringing pets with some guests noting charges of €10 to €15 for dogs, which they found somewhat expensive. While dogs are not allowed in certain areas such as the beach and breakfast room, guests experienced no significant issues during their stay. There were some minor inconveniences reported, such as dogs doing their business in front of room doors daily. Overall, the hotel provides a welcoming atmosphere for pet owners, albeit with some additional costs and restrictions.
Yes, Club Hotel e Residence La Vela has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Club Hotel e Residence La Vela.
Yes, Club Hotel e Residence La Vela welcomes dogs.
No, parking facilities aren't available at Club Hotel e Residence La Vela.
No, Club Hotel e Residence La Vela doesn't have a gym.