The Rose & Crown Hotel

Tonbridge 51.19681100, 0.27541500 , High Street (Show on Map)
6.2
Rated


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Summary of reviewsThe Rose & Crown Hotel, located in the heart of Tonbridge on the bustling High Street, is widely praised for its central and convenient location. Guests benefit from easy access to local attractions, shops, cafes, and transportation links, making it an ideal choice for both leisure and business travelers. The availability of ample free parking enhances its appeal, providing a rare commodity in a central location for those exploring the area or attending local events.

Breakfast at the hotel typically garners positive feedback for its extensive variety and good value. Guests enjoy well-cooked and delicious options, complimented by the friendly service of the breakfast staff. While there are occasional issues with food temperature and service efficiency, the overall breakfast experience is satisfying. Dinner experiences, however, are mixed, with the restaurant's closures and limited menu leading many guests to seek alternative dining options in Tonbridge. When available, the hotel's culinary offerings are appreciated, adding to its quaint and cozy atmosphere.

The rooms at The Rose & Crown Hotel offer a touch of traditional charm, with several guests appreciating the historic features and spacious accommodations. Rooms are generally clean and comfortable, providing a quiet escape for a good night's sleep. However, the need for refurbishment is noted, with some areas showing signs of wear and issues like temperature control and outdated furniture occasionally detracting from the experience.

Staff members receive commendations for their friendliness and helpfulness, often described as welcoming and attentive to guest needs. This positive interaction significantly enhances the overall stay. The hotel also provides efficient Wi-Fi, adding modern convenience to its historic charm, and is considered family-friendly, catering well to the needs of young children with spacious accommodations.

While the beds are comfortable for many guests, there are mixed reviews regarding mattress quality, with some noting issues of wear and discomfort. An upgrade in bedding would likely enhance the sleeping experience. The hotel's three-star rating is also a point of debate, with some feeling the property could benefit from updates to meet the classification, yet it remains a budget-friendly option with character.

Overall, The Rose & Crown Hotel offers a unique and character-filled stay with a balance of historical ambiance and modern convenience, making it a suitable choice for business travelers and families seeking a centrally located base in Tonbridge.
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Room Types
Superior Double Room Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.

Standard Single Room Featuring free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The single room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, heating as well as city views. The unit has 1 bed.

Standard Twin Room The spacious twin room provides a tea and coffee maker, heating, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.

Standard Double Room Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.

Deluxe Triple Room Featuring free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. This triple room has a tea and coffee maker, heating, a flat-screen TV with cable channels and city views.

Deluxe Queen Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, heating as well as city views. The unit offers 1 bed.

Guest Reviews
6.2
Rated
Location
The Rose & Crown Hotel in Tonbridge is praised for its exceptional location, making it a prime choice for visitors seeking convenience and accessibility. Situated right on the town's bustling High Street, guests benefit from immediate access to a variety of shops, cafes, and restaurants. Its central position allows easy exploration of Tonbridge's charming town center, including nearby attractions like the castle and scenic river walks. Being in close proximity to the train and bus stations, the hotel provides hassle-free transportation options for travelers, whether they are attending events, visiting the area for leisure, or exploring surrounding attractions like Hever and Chartwell.

Moreover, the hotel offers the advantage of ample free parking, a rare commodity in a central location, ensuring that guests have seamless access to their vehicles. Despite its historic architecture that adds character, the hotel is noted for being clean and comfortable, with helpful and friendly staff enhancing the overall stay. While some guests find the facilities somewhat dated, the establishment’s strategic location remains its standout feature, appealing strongly to those with business or personal ties in the town. Whether visiting family, attending a wedding, or exploring local attractions, The Rose & Crown Hotel provides an optimal base with its welcoming atmosphere and unbeatable location in the heart of Tonbridge.

Breakfast
The breakfast experience at The Rose & Crown Hotel is largely positive, with many reviewers highlighting the extensive variety and good value for money. Guests frequently mention the breakfast as being well-cooked and delicious, often with a generous full English option. The breakfast staff generally receive praise for their friendliness and accommodating service. The atmosphere is noted to be pleasant, with breakfast served in a distinctive, charming setting. However, there are some areas for improvement, such as occasional issues with food temperature and service efficiency. While many enjoy the breakfast offerings, a few reviewers suggest that the buffet could be better managed and note occasional lapses in quality. Despite these inconsistencies, the overall sentiment leans towards a satisfying and enjoyable breakfast experience at this hotel.

Dinner
The dinner experience at The Rose & Crown Hotel presents varied impressions among guests. While the hotel has undergone changes, including a new chef, dining options have often been limited or unavailable due to restaurant closures and pauses in service. Many guests noted that no evening meals or lunches are typically available, leading them to explore nearby eateries in Tonbridge. Although some found the restaurant charming, it frequently appeared closed, restricting meals to breakfast.

Those who dined when the restaurant was open had mixed reviews, with some praising the good food, yet mentioning the menu was limited and certain items were not available. The hotel provided a cozy and quaint atmosphere, appreciated by some, but others were dissatisfied with the quality and service of meals at times, describing experiences where staff seemed inattentive. On occasions when the restaurant was operational, guests could enjoy tasty dishes, but sometimes left wishing for more varied options beyond typical pub fare. While meals, including Sunday lunch, received varied feedback, the breakfast seemed to consistently meet expectations, adding a positive note to the dining experience. Overall, although the hotel’s character and food were occasionally appealing, diners often had to consider other local dining choices to fulfill their culinary needs.

Rooms
The Rose & Crown Hotel receives praise for its spacious rooms, characterized by a blend of traditional charm and convenient amenities. Guests frequently highlight the clean and tidy rooms, noting plentiful supplies of tea and coffee, which add a personal touch. Many rooms are described as comfortable, featuring cozy beds and being peacefully quiet, making for a good night's sleep. Several guests appreciate the historic character, like the old oak paneling and even a few mentions of charming four-poster beds.

However, it's clear that the hotel is in need of refurbishment, with many areas described as dated and worn, calling for a major upgrade. The temperature seems to be a recurring concern, with numerous reviewers mentioning issues with excessively hot rooms lacking effective cooling solutions. Additionally, periodic maintenance issues, such as faulty showers and outdated furniture, detract from the overall experience. Despite these issues, the hotel serves as a reasonably priced option for those seeking accommodation with a comforting, old-world ambiance. The staff receives positive nods for their accommodating service, adding to guests' overall satisfaction.

Beds
The beds at The Rose & Crown Hotel have been a mixed experience for guests. Many have found the beds to be quite comfortable, with some noting four-poster beds in dark and quiet rooms, adding to a cozy atmosphere. However, the comfort level appears to vary significantly across the hotel's accommodations. Several guests praised the beds for being clean and comfortable, acknowledging the huge bed sizes that some rooms offer.

Despite these positives, numerous reviews highlight a need for improvement in mattress quality. A recurring issue has been mattresses that are collapsed or have visible dips, leading to discomfort and poor sleep quality. Some guests noted having uncomfortable nights due to worn-out or overly soft mattresses, which seemed to have lost their support and structure over time. Additionally, concerns about maintenance, such as broken blinds and ineffective showers, have been mentioned, affecting the overall experience.

While some travelers enjoyed a comfortable rest and appreciated the affordability and cleanliness of the beds, others were hindered by old and sagging mattresses. An upgrade to the bedding and mattresses would likely improve the sleeping experience significantly, making it consistently excellent for all guests who stay at The Rose & Crown Hotel.

Cleanliness
The Rose & Crown Hotel seems to be a place that draws mixed reviews when it comes to cleanliness and maintenance. On a positive note, numerous guests have praised the hotel for its clean, comfortable, and spacious rooms. Many comments highlight spotless bedrooms and bathrooms, with some guests even finding the rooms to be well-maintained with everything one might expect from a hotel stay. The hotel's historic charm, housed in a 16th-century coaching inn, adds to its uniqueness, with quirkily sloping floors and authentic features that some guests appreciate.

However, the hotel does not escape criticism. Many reviews point to significant issues with cleanliness and upkeep. Guests frequently mention dusty surfaces, neglected carpets, moldy bathrooms, and stained linens, all contributing to an overall shabby appearance. Common areas also suffer from cleanliness issues, with some guests noting that the entire establishment is in need of a major revamp. The echoes of creaking floors and an uncomfortable indoor climate have also been mentioned as detractors from the experience. Furthermore, inconsistency in housekeeping services appears to be a concern, with some visitors encountering unclean rooms upon arrival.

Overall, while The Rose & Crown Hotel has its charms and has managed to impress some guests with its cleanliness and character, there remains a need for significant improvements in cleanliness, maintenance, and decor to meet the expectations of all its patrons.

Staff
The reviews for 'The Rose & Crown Hotel' highlight a positive experience regarding its staff, often praised for their friendliness, helpfulness, and accommodating nature. Many guests noted the warm and efficient welcome they received upon check-in and their engagement with the reception team, who were described as helpful and professional. The hotel employees, including receptionists, housekeepers, and bar and restaurant staff, were frequently recognized for being attentive and ready to assist with various needs, showcasing a commitment to providing excellent customer service. Despite a few isolated comments about forgetfulness or lack of attention to detail, the overall sentiment reflected a team that is cheerful, welcoming, and actively works towards ensuring guests feel comfortable and supported during their stay. The staff's ability and willingness to address concerns promptly and provide solutions effectively further contribute to their high regard, cementing a reliable and hospitable atmosphere at the hotel.

Wi-Fi
The Rose & Crown Hotel generally offers a satisfactory experience regarding Wi-Fi connectivity, with several reviews praising its good quality and speed. Guests consistently describe the Wi-Fi as reliable and fast, which enhances their stay at this charming, traditional English establishment. While highlighted by some visitors as an area with room for improvement, notably regarding intermittent connectivity and occasional signal issues, the overall sentiment reflects positively on the Wi-Fi service. The presence of dedicated free Wi-Fi adds to the appeal of staying at The Rose & Crown, offering guests a modern amenity amidst its classic English charm.

Parking
Nestled in the heart of town, The Rose & Crown Hotel offers a remarkably convenient parking experience for its guests. Many visitors highlight the ample free parking available, which adds a significant advantage given its central location on the High Street. While a few guests mention initial difficulties in locating the car park due to limited signage and entry through the back, once found, the on-site facility impresses with its generous space and secure environment, ensuring peace of mind for travelers.

The availability of secure and private parking at no extra cost is frequently noted as a welcome bonus and a valuable amenity for those exploring the area or attending local events. For those arriving early or wishing to park all day before check-in, the hotel accommodates with ease, further enhancing the visitor experience. Despite occasional concerns about small car park dimensions and the need to seek alternative parking when full, the facility generally succeeds in meeting guest expectations.

Overall, the convenience of free, onsite parking aligns seamlessly with the hotel's central location, making The Rose & Crown a practical choice for visitors wanting to explore both the hotel and its vibrant surroundings.

Family
The Rose & Crown Hotel, nestled in the heart of Tonbridge, presents itself as a convenient choice for those visiting family or attending events in the area, such as weddings. Its location offers guests easy access to local attractions and amenities that include food, drink, shopping, and historical venues, making it an ideal base for explorations. Families staying at the hotel find it spacious, capable of accommodating larger groups with ample rooms available. Staff are recognized for their attentive service, particularly when it comes to catering to the needs of young children, such as providing an extra bed for a 3-year-old guest. While some guests have noted areas in need of modernization and maintenance, the overall stay is often described as comfortable, enhancing the family-friendly atmosphere.

3 Star
The Rose & Crown Hotel offers an experience that blends a charming historical ambience with a sense of character. Visitors appreciate the unique atmosphere imparted by the hotel’s heritage, which contributes to its overall allure. Guests report that some rooms, specifically within the original building, provide a comfortable and quiet setting. While some feel the property could benefit from modernization, its overall presentation is perceived as clean and sufficiently accommodating.

The culinary offerings at the hotel receive positive mention, indicating a noteworthy dining experience. However, there are mixed opinions about its three-star rating, with several guests suggesting that the accommodation falls short of this classification. Pricing appears to be a point of contention, as some find the cost at odds with the perceived value of the stay. Despite this, a number of visitors agree that their stay was reasonable for the price paid, signaling a satisfactory outcome for those seeking a budget-friendly option with character.

Business
The Rose & Crown Hotel is a practical choice for business travelers, thanks to its central location in Tonbridge, which positions guests conveniently for work and exploration. Visitors appreciate the hotel's suitability for brief business stays, with its excellent facilities and good value for money. The hotel offers onsite parking, a rare and beneficial feature for a town center location, making it a hassle-free option for those traveling by car. While the character of the hotel stands out compared to standard chain accommodations at a similar price point, some guests noted the need for more comfortable desk chairs in the rooms to enhance the work experience. Despite this minor inconvenience, the hotel provides a well-organized service that meets essential needs, making it a reliable choice for business travelers passing through the area.


No, The Rose & Crown Hotel doesn't have any pool.

No, a spa isn't available at The Rose & Crown Hotel.

No, The Rose & Crown Hotel doesn't allow dogs.

Yes, parking facilities are available at The Rose & Crown Hotel.

No, The Rose & Crown Hotel doesn't have a gym.

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