Suites Inn la Muralla Hotel & Spa
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Summary of reviewsSuites Inn la Muralla Hotel & Spa, located in the vibrant landscape of Metepec, offers a well-regarded destination for travelers eager to explore the region's magical attractions. Guests are consistently impressed by the hotel's accessibility to local sites and its panoramic views of the Toluca mountain, making it a prime spot for both convenience and tranquility. The proximity to major roads ensures easy travel to surrounding destinations like Nevado de Toluca and the city of Toluca itself.
The hotel shines with its exceptional breakfast and dinner offerings. A buffet breakfast allows guests to indulge in a variety of tasty and well-prepared dishes, complemented by attentive service. The restaurant maintains high standards, whether guests enjoy meals in-person or via room service, making dining a delightful part of the stay. Reviews commend the quality and ambiance of the dinner experience, despite occasional concerns about pricing or isolated service interruptions.
Accommodations at the hotel stand out due to their spacious, clean, and modern design. The rooms are equipped with blackout curtains, comfortable pillows, and luxurious bedding, ensuring a restful night's sleep with stunning views enhancing the stay. While minor concerns about room service options arise occasionally, the overall comfort and aesthetic of the rooms are frequently celebrated.
The staff at Suites Inn la Muralla garner high praise for their exceptional service. Guest interactions are marked by attentive and friendly hospitality, with staff across all areas of the hotel being noted for their willingness to assist promptly, creating a welcoming atmosphere. This dedication to service complements the hotel's superb cleanliness and well-maintained facilities, contributing to an outstanding environment for relaxation.
The spa is a highlight for many, offering a comprehensive range of treatments rated highly by guests seeking relaxation and luxury. Its facilities, including heated pools and steam rooms, are particularly noteworthy. In addition, the pool area is appreciated for its maintenance and warmth, offering a pleasant retreat regardless of weather conditions.
Parking options cater to guests traveling by car, offering spaces that accommodate electric vehicles and families with children. Though requiring communication with the reception for access outside designated hours, the free parking enhances convenience.
Family-friendly amenities at the hotel are also praised, including the spacious suites and children's play area, which, despite occasional cleanliness concerns, contribute to a comfortable environment for visitors traveling with kids.
Overall, Suites Inn la Muralla Hotel & Spa consistently impresses guests with its commitment to comfort, service, and a delightful dining experience, making it a favored choice for those visiting Metepec.
Categories
The hotel shines with its exceptional breakfast and dinner offerings. A buffet breakfast allows guests to indulge in a variety of tasty and well-prepared dishes, complemented by attentive service. The restaurant maintains high standards, whether guests enjoy meals in-person or via room service, making dining a delightful part of the stay. Reviews commend the quality and ambiance of the dinner experience, despite occasional concerns about pricing or isolated service interruptions.
Accommodations at the hotel stand out due to their spacious, clean, and modern design. The rooms are equipped with blackout curtains, comfortable pillows, and luxurious bedding, ensuring a restful night's sleep with stunning views enhancing the stay. While minor concerns about room service options arise occasionally, the overall comfort and aesthetic of the rooms are frequently celebrated.
The staff at Suites Inn la Muralla garner high praise for their exceptional service. Guest interactions are marked by attentive and friendly hospitality, with staff across all areas of the hotel being noted for their willingness to assist promptly, creating a welcoming atmosphere. This dedication to service complements the hotel's superb cleanliness and well-maintained facilities, contributing to an outstanding environment for relaxation.
The spa is a highlight for many, offering a comprehensive range of treatments rated highly by guests seeking relaxation and luxury. Its facilities, including heated pools and steam rooms, are particularly noteworthy. In addition, the pool area is appreciated for its maintenance and warmth, offering a pleasant retreat regardless of weather conditions.
Parking options cater to guests traveling by car, offering spaces that accommodate electric vehicles and families with children. Though requiring communication with the reception for access outside designated hours, the free parking enhances convenience.
Family-friendly amenities at the hotel are also praised, including the spacious suites and children's play area, which, despite occasional cleanliness concerns, contribute to a comfortable environment for visitors traveling with kids.
Overall, Suites Inn la Muralla Hotel & Spa consistently impresses guests with its commitment to comfort, service, and a delightful dining experience, making it a favored choice for those visiting Metepec.
Hotel for Honeymoon
This hotel offers exceptional service and a super clean environment. It features a spa, ensuring a relaxing and intimate atmosphere ideal for a honeymoon. The comfortable beds and peaceful environment contribute to a memorable stay.
Dog Friendly Hotel
This hotel offers a comprehensive experience for guests and their pets, with amenities like a spa, swimming pool and tennis court, ensuring a relaxing and enjoyable stay. It is located in Metepec, near Toluca.
Romantic Hotel
Located in Toluca, this hotel offers suites and spa services [from the provided list]. Couples can enjoy spacious accommodations and relaxing treatments.
Hotel with Parking
This hotel features free private parking on site. It is located in Metepec, offering a secure place to park for guests visiting the area.
EV charging stations
Hotel with Gym
Offers a fitness center, indoor pool, and hot tub, providing a comprehensive fitness and relaxation experience. It also includes a restaurant for convenient post-workout meals and is considered a luxury hotel.
Hotel with Heated Pool
This hotel and spa includes a heated pool among its amenities, providing guests with a place to swim and relax as part of their stay.
Hotel with EV Charging Stations
Luxury Hotel
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Tennis Courts
5-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Nestled in the vibrant landscape of Metepec, Suites Inn la Muralla Hotel & Spa offers an excellent location for travelers keen on exploring the region's diverse attractions. The hotel is situated just steps away from the center of the magical town of Metepec, providing easy access to bustling local sites and shopping plazas. Guests can enjoy a wonderful view of the snow-capped Toluca mountain, enhancing the scenic allure of their stay. The hotel’s accessibility makes it a convenient base for visiting nearby attractions such as Nevado de Toluca and the city of Toluca itself. While it is slightly removed from Toluca's downtown, the proximity to major roads ensures quick and easy travel to various destinations. Although some guests mention limited lighting, the hotel's location combines both convenience and a sense of tranquility. With excellent service, cleanliness, and comfort, this well-situated hotel serves as a charming retreat for those exploring the captivating area of Metepec.
Suites Inn la Muralla Hotel & Spa offers a remarkable breakfast experience, earning high praise from guests for its delicious and varied offerings. The buffet breakfast, included with the stay, stands out with its extensive array of fresh dishes, catering to a wide range of tastes and preferences. Guests consistently highlight the plentiful and diverse options, making the morning meal an indulgent start to the day. The buffet style allows for generous portions, ensuring diners leave satisfied and perhaps even overwhelmed by the ample choices available, particularly on Sundays when the spread is noted to be exceptional.
Beyond the impressive selection, the quality of the food is frequently acclaimed, with numerous mentions of tastiness and options that are both plentiful and superbly cooked. An à la carte breakfast option is also available, ensuring that those seeking an even more personalized meal leave equally delighted. The superb service from the attentive and friendly staff complements the excellent breakfast, enhancing the overall experience.
While generally celebrated, one review raises concerns about kitchen hygiene, suggesting room for vigilance in this area. Nevertheless, affordable pricing adds to the appeal, with guests recognizing the value offered by the hotel, unlike others in the area where breakfast may not be included. Overall, the breakfast at Suites Inn la Muralla remains a standout feature, consistently praised by guests for both its exceptional variety and the attentive service accompanying the dining experience.
Guests at Suites Inn la Muralla Hotel & Spa have shared overwhelmingly positive experiences regarding the hotel's dining offerings. The restaurant is frequently praised for its delicious food, with several reviews highlighting the excellence of both the cuisine and the service. Diners can expect a top-notch experience, whether indulging in the diverse menu at the restaurant or opting for the convenience of room service, which consistently serves excellent meals. The ambiance and quality offered by the restaurant contribute to a memorable dining experience, although some guests have noted that the prices may be higher than local standards. Despite an isolated incident of a canceled dinner buffet, the general consensus remains that the hotel provides great dinners and drinks, making mealtime a delightful aspect of any stay.
Suites Inn la Muralla Hotel & Spa consistently receives praise for its exceptionally spacious rooms, which guests frequently describe as clean, modern, and well-equipped. The rooms are deemed not only visually appealing but also practical, boasting features like blackout curtains and a variety of comfortable pillows. Guests appreciate the luxurious bedding and firm mattresses, which contribute to an excellent rest.
The comfort extends beyond just the sleeping arrangements, as the rooms include large, top-quality TV screens and modern furnishings, ensuring a stay that's both cozy and contemporary. Visitors are delighted with the cleanliness and condition of the facilities, which are maintained to high standards.
Many reviews highlight the stunning views from certain rooms, such as those overlooking the Nevado de Toluca, enhancing the overall experience. While the hotel excels in room comfort and spaciousness, there were minor concerns about limited room service options and the cleanliness of the children's play area. Nevertheless, the positive aspects of the rooms stand out, making it a top choice for guests seeking a spacious and comfortable stay.
Suites Inn la Muralla Hotel & Spa receives noteworthy praise for its beds, with guests often highlighting the overall comfort and support offered by the mattresses and pillows. Many describe the experience as sleeping on a cloud, appreciating the ideal firmness of the beds that allows for a restful night’s sleep. The availability of extra pillows of varying sizes further enhances the comfort, catering to individual preferences. However, some guests note that while the majority find the beds supremely comfortable, there are instances where the beds and pillows could benefit from updates, as a few have found them too hard or aged. Overall, the hotel provides a consistently comfortable sleeping experience, with many guests waking up refreshed.
Suites Inn la Muralla Hotel & Spa consistently impresses guests with its exceptional cleanliness and well-maintained facilities. Visitors frequently highlight the spotless condition of both the public areas and rooms, commending the hotel for its attention to detail in maintaining a pristine environment. The rooms are described as spacious and modern, providing a comfortable and quiet atmosphere for relaxation. The pool, in particular, is noted for its cleanliness, adding to the hotel's reputation for outstanding upkeep.
Guests also appreciate the friendly and attentive staff, whose service enhances the overall experience. They are praised for their willingness to accommodate guests' needs, contributing to a welcoming and enjoyable stay. The hotel offers comfortable beds and spacious rooms, further adding to the comfort provided to guests.
The quality of the food service and breakfast rounds out the impressive amenities, ensuring a satisfying culinary experience. Overall, Suites Inn la Muralla Hotel & Spa is recognized for its unwavering commitment to cleanliness and exceptional service, making it a top choice for travelers seeking a spotless and hospitable environment.
Suites Inn la Muralla Hotel & Spa seems to shine brightly when it comes to the quality of its service, as evident from numerous guest reviews focusing on the staff's exceptional hospitality. Guests consistently highlight the attentiveness and kindness of the hotel staff. The friendly and welcoming nature of the team, particularly those at the reception and in the restaurant, receives a great deal of praise. Visitors often describe the staff as incredibly friendly and always ready to assist, ensuring a comfortable and pleasant stay for all guests.
The front desk staff, in particular, are commended for their excellent attitudes and ability to solve issues promptly. Across various areas of the hotel, the staff's attention to detail and commitment to providing top-notch service do not go unnoticed. Guests emphasize the seamless assistance and first-class attention they experienced throughout their stays. Beyond just meeting basic needs, the staff are often remarked upon for exceeding expectations with their dedication.
Not only is the service described as excellent, but the diligence in maintaining cleanliness and comfort within the hotel is also praised. The positive atmosphere created by the attentive and helpful team adds significantly to the overall experience, leaving guests feeling genuinely grateful for the unparalleled service received. Whether relaxing by the pool or enjoying the spacious and comfortable rooms, the staff ensures every guest feels valued and well taken care of.
The spa at Suites Inn la Muralla Hotel & Spa seems to be a highlight for many guests seeking relaxation and rejuvenation. With a variety of packages available, guests have expressed appreciation for the flexibility in choosing treatments that best suit their needs, with couples' packages receiving particular acclaim. The spa is praised for its excellent facilities, including heated pools, hot tubs, saunas, and steam rooms, providing a comprehensive wellness experience. High marks are given to the spa services, with guests consistently describing their experiences as delightful and highlighting the outstanding level of service provided. Many visitors have pointed out the spa as one of the best they've encountered, often pairing spa treatments with comfortable accommodations to enhance their stay. Even those who missed out on the opportunity during their visit are eager to return and experience the spa's offerings. Overall, the spa at Suites Inn la Muralla is lauded for creating an impressive and memorable experience, cementing its place as a must-visit for those seeking both relaxation and luxury.
Suites Inn la Muralla Hotel & Spa offers a pool experience that is frequently praised for its delightful and spacious environment. Guests appreciate the pool's impeccable maintenance, noting that it is very clean and consistently warm, with a covered and heated design that ensures a comfortable swim regardless of the weather. The pool area is described as a very pleasant and relaxing space, enhanced by facilities that are both impressive and conveniently accessible. Although occasional maintenance closures occur, the positive aspects of the pool—its excellent temperature, sizable dimensions, and additional features like the jacuzzi—contribute to its reputation as one of the hotel's standout amenities. The pairing of the indoor pool with other leisure activities, such as the well-regarded tennis courts, rounds out a satisfying recreational experience for guests seeking relaxation and enjoyment.
Suites Inn la Muralla Hotel & Spa offers guests a variety of parking options, making it convenient for those traveling by car. The hotel provides ample parking space, including a private underground area, ensuring that guests can safely store their vehicles away from the elements. One of the standout features is the availability of places and chargers for electric cars, catering to the needs of eco-conscious travelers. Although some parking spaces may be a bit narrow and self-parking is the norm, the convenience of free parking adds to the overall appeal. For families with children, certain areas of the parking lot even offer space where kids can run and play. However, guests should be mindful of the parking hours, as the lot closes after a certain time, requiring communication with the reception for access. Despite no valet service or on-site parking management, the overall parking experience is highly satisfactory, complementing the hotel's other offerings like its delicious breakfast and welcoming staff.
Suites Inn la Muralla Hotel & Spa offers a welcoming environment for families, with spacious Junior Suites that are well-suited for accommodating family needs. The hotel is highly regarded for its cleanliness and a friendly, attentive staff that contributes to a comfortable stay for all guests. A newly established play area for children is available, making the hotel an excellent choice for those traveling with kids. While the children's play area has been noted as slightly dirty by some, the overall atmosphere is quiet and ideal for family stays.
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Location
Breakfast
Beyond the impressive selection, the quality of the food is frequently acclaimed, with numerous mentions of tastiness and options that are both plentiful and superbly cooked. An à la carte breakfast option is also available, ensuring that those seeking an even more personalized meal leave equally delighted. The superb service from the attentive and friendly staff complements the excellent breakfast, enhancing the overall experience.
While generally celebrated, one review raises concerns about kitchen hygiene, suggesting room for vigilance in this area. Nevertheless, affordable pricing adds to the appeal, with guests recognizing the value offered by the hotel, unlike others in the area where breakfast may not be included. Overall, the breakfast at Suites Inn la Muralla remains a standout feature, consistently praised by guests for both its exceptional variety and the attentive service accompanying the dining experience.
Dinner
Rooms
The comfort extends beyond just the sleeping arrangements, as the rooms include large, top-quality TV screens and modern furnishings, ensuring a stay that's both cozy and contemporary. Visitors are delighted with the cleanliness and condition of the facilities, which are maintained to high standards.
Many reviews highlight the stunning views from certain rooms, such as those overlooking the Nevado de Toluca, enhancing the overall experience. While the hotel excels in room comfort and spaciousness, there were minor concerns about limited room service options and the cleanliness of the children's play area. Nevertheless, the positive aspects of the rooms stand out, making it a top choice for guests seeking a spacious and comfortable stay.
Beds
Cleanliness
Guests also appreciate the friendly and attentive staff, whose service enhances the overall experience. They are praised for their willingness to accommodate guests' needs, contributing to a welcoming and enjoyable stay. The hotel offers comfortable beds and spacious rooms, further adding to the comfort provided to guests.
The quality of the food service and breakfast rounds out the impressive amenities, ensuring a satisfying culinary experience. Overall, Suites Inn la Muralla Hotel & Spa is recognized for its unwavering commitment to cleanliness and exceptional service, making it a top choice for travelers seeking a spotless and hospitable environment.
Staff
The front desk staff, in particular, are commended for their excellent attitudes and ability to solve issues promptly. Across various areas of the hotel, the staff's attention to detail and commitment to providing top-notch service do not go unnoticed. Guests emphasize the seamless assistance and first-class attention they experienced throughout their stays. Beyond just meeting basic needs, the staff are often remarked upon for exceeding expectations with their dedication.
Not only is the service described as excellent, but the diligence in maintaining cleanliness and comfort within the hotel is also praised. The positive atmosphere created by the attentive and helpful team adds significantly to the overall experience, leaving guests feeling genuinely grateful for the unparalleled service received. Whether relaxing by the pool or enjoying the spacious and comfortable rooms, the staff ensures every guest feels valued and well taken care of.
Spa
Pool
Parking
Family
Yes, Suites Inn la Muralla Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Suites Inn la Muralla Hotel & Spa.
Yes, Suites Inn la Muralla Hotel & Spa welcomes dogs.
Yes, parking facilities are available at Suites Inn la Muralla Hotel & Spa.
Yes, Suites Inn la Muralla Hotel & Spa has a gym.
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