Holiday Inn Express Toluca by IHG
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Summary of reviewsHoliday Inn Express Toluca by IHG, consistently receives positive feedback across various categories, significantly enhancing the overall guest experience. Located conveniently in front of the Galerías shopping plaza, the hotel is praised for its excellent and central location, making navigating the city easy and efficient. This location is complemented by friendly and helpful staff who contribute to a welcoming atmosphere.
Guests frequently commend the hotel's breakfast, noting its variety and quality despite occasional remarks about repetitiveness. The breakfast, included in the stay, is appreciated for its tastiness and attentiveness of the dining staff, making it a satisfying start to the day.
Cleanliness stands out as one of the hotel's top attributes. Rooms are highlighted for being meticulously clean, spacious and comfortable with excellent housekeeping services. Clean bathrooms and a tranquil environment contribute to an overall restful experience. Minor issues like bedbugs or hairs in bathrooms were noted but do not overshadow the positive sentiment.
The staff at Holiday Inn Express Toluca receives consistent praise for their exceptional service. Their warmth, attentiveness and willingness to go the extra mile leave a lasting impression on guests, significantly enhancing their stay. Specific mentions, such as Gerardo from the MZ restaurant, underscore the dedication of the hotel team.
Amenities such as the gym and parking add value to the guest experience. The gym is well-equipped and maintained, catering satisfactorily to those maintaining their fitness routines. Parking, though sometimes described as tight or limited, is appreciated for its accessibility and the fact that it is provided free of charge.
The beds at the hotel receive high acclaim, often described as super comfortable with equally praised pillows, contributing to good-quality sleep and overall comfort. While not every guest prefers the softness of the beds, the predominant feedback is greatly positive.
Overall, Holiday Inn Express Toluca by IHG, offers excellent location, comfort, cleanliness and service, making it a highly recommended option for travelers seeking convenience and quality.
Categories
Guests frequently commend the hotel's breakfast, noting its variety and quality despite occasional remarks about repetitiveness. The breakfast, included in the stay, is appreciated for its tastiness and attentiveness of the dining staff, making it a satisfying start to the day.
Cleanliness stands out as one of the hotel's top attributes. Rooms are highlighted for being meticulously clean, spacious and comfortable with excellent housekeeping services. Clean bathrooms and a tranquil environment contribute to an overall restful experience. Minor issues like bedbugs or hairs in bathrooms were noted but do not overshadow the positive sentiment.
The staff at Holiday Inn Express Toluca receives consistent praise for their exceptional service. Their warmth, attentiveness and willingness to go the extra mile leave a lasting impression on guests, significantly enhancing their stay. Specific mentions, such as Gerardo from the MZ restaurant, underscore the dedication of the hotel team.
Amenities such as the gym and parking add value to the guest experience. The gym is well-equipped and maintained, catering satisfactorily to those maintaining their fitness routines. Parking, though sometimes described as tight or limited, is appreciated for its accessibility and the fact that it is provided free of charge.
The beds at the hotel receive high acclaim, often described as super comfortable with equally praised pillows, contributing to good-quality sleep and overall comfort. While not every guest prefers the softness of the beds, the predominant feedback is greatly positive.
Overall, Holiday Inn Express Toluca by IHG, offers excellent location, comfort, cleanliness and service, making it a highly recommended option for travelers seeking convenience and quality.
Hotel with Parking
This Holiday Inn Express is located on Paseo Tollocan Oriente and is listed as having parking facilities.
Accessible Hotel
This hotel is wheelchair accessible throughout its grounds and offers handicapped parking. Specific accessible room types include a Standard King Room with Disability Access and rooms with accessible bathtubs and roll-in showers.
Hotel with Gym
Consistent with the Holiday Inn Express brand, the gym provides essential equipment for guests to maintain their fitness routine. Offers a straightforward workout experience.
4-Star Hotel
Holiday Inn Express Toluca provides a reliable and comfortable experience with its well-maintained facilities. It is a practical choice for those seeking a quality stay with essential amenities.
Hotel near Golf Courses
Business Hotel
Guest Reviews
Holiday Inn Express Toluca by IHG, consistently receives praise for its excellent location, conveniently situated in front of the Galerías shopping plaza and close to key areas like work centers and meeting places. Guests repeatedly highlight the ease of access and the hotel's centrality, making it a prime spot for navigating the city effortlessly. The staff's friendly and helpful demeanor further enhances the experience. Many reviews mention the cleanliness and comfort of the hotel, contributing to a pleasant stay, despite some noting the building's aged appearance. Balanced and appetizing breakfasts are a noted perk, as are the super comfortable beds and pillows. For those seeking a combination of convenience, comfort and service, this hotel stands out as a solid option with a good cost-benefit ratio.
The breakfast experience at Holiday Inn Express Toluca by IHG, is largely positive based on guest reviews. Many reviews highlight the breakfast as very good, delicious and even excellent with a great variety. Guests appreciate that it is included in the stay and find it sufficient and tasty, never leaving them hungry. The hotel's breakfast service is often praised for its attentiveness and the friendly demeanor of the dining staff.
However, some guests feel that there could be more variety, noting that the breakfast can be repetitive with limited options. Despite these minor criticisms, the organization and adequacy of breakfast are frequently mentioned and there's a general consensus about the quality being in line with the price. In summary, while there's room for improvement, the overall sentiment is positive with many guests appreciating the convenience and quality of the breakfast offered at the hotel.
Holiday Inn Express Toluca by IHG, consistently impresses with its clean, spacious and comfortable rooms. Guests frequently highlight the cleanliness, comfortable beds and overall sense of coziness in the rooms. Many reviews emphasize the spaciousness, noting how bright and well-equipped the rooms are.
The beds and mattresses generally receive high praise for their comfort, though there are occasional mentions of beds that felt too soft or slightly deformed. Despite this, the overall sentiment remains positive with guests appreciating the private underground parking and the good pressure in the showers.
The rooms are well-maintained and provide almost everything necessary for a comfortable stay. However, a few minor issues were noted, such as the need for more towels, light entering the rooms and occasional noise.
Overall, the clean, spacious and comfortable rooms at Holiday Inn Express Toluca, along with the good service and essential amenities, make it a reliable choice for travelers.
When it comes to a good night's sleep, the 'Holiday Inn Express Toluca by IHG' stands out remarkably. Reviews highlight the beds as a beacon of comfort with many guests praising their very comfortable and super soft mattresses. The hotel beds, often described as very comfortable and comfy, add a touch of luxury to the stay, ensuring a restful sleep. Additionally, the pillows are frequently mentioned alongside the beds, contributing to the overall comfort experience. The beds in this hotel receive consistent acclaim for their excellent quality, being described as pleasant, nice and more than adequate for a good rest. While there are a few remarks about the softness of the beds not suiting everyone, the overarching theme is one of satisfaction with the high standard of bed comfort provided.
The Holiday Inn Express Toluca by IHG, receives high praise for its exceptional cleanliness. Many guests commend the hotel for being consistently clean, well-maintained and providing a comfortable stay. The rooms are noted for their cleanliness and comfort with particular appreciation for clean bathrooms without unpleasant odors. The hotel ensures a tranquil environment, contributing to a restful experience for its guests.
Several reviews highlight excellent housekeeping services and friendly staff who help maintain the high standards of cleanliness. Additionally, guests find the beds very comfortable and the shower pressure satisfactory. Despite the overwhelming positive feedback, a few reviews mention some issues with room cleanliness, including occurrences of bedbugs and hairs in the bathroom.
Overall, the Holiday Inn Express Toluca excels in providing a clean and comfortable environment for its guests, making it a highly recommended choice for travelers focused on hygiene and comfort.
At the Holiday Inn Express Toluca by IHG, guests frequently commend the exceptional friendliness and helpfulness of the staff. Reviews consistently highlight the staff's attentiveness, accommodation and professionalism, from housekeeping to the restaurant. Specific praise is given to the reception and restaurant teams for their positive demeanor and willingness to go the extra mile. Gerardo from the MZ restaurant, in particular, receives special mention for his outstanding service.
The kindness and attentiveness of all staff members leave a lasting impression on guests, contributing significantly to their positive experiences. Reviews note that staff are not only friendly but also proactive in addressing guest needs, often going beyond expectations. Whether it's the front desk, cleaning crew or kitchen staff, the commitment to excellent service is a common theme.
In summary, the Holiday Inn Express Toluca stands out for its exceptional customer service with staff consistently praised for their friendliness, helpfulness and accommodating nature. This level of dedication makes a significant difference, ensuring that guests feel welcomed and well-cared for throughout their stay.
The gym at Holiday Inn Express Toluca by IHG, has received numerous positive remarks from guests. It is consistently described as well-equipped and well-maintained, ensuring that visitors have access to quality facilities during their stay. Some guests even found it fantastic, highlighting the good array of equipment available. The gym, while occasionally noted as small, still seems to provide a satisfactory experience for those looking to maintain their fitness routine while traveling. Overall, the presence of a gym has been an appreciated amenity alongside other features of the hotel.
The Holiday Inn Express Toluca by IHG, offers a variety of experiences when it comes to parking. Guests have appreciated the free parking provided by the hotel, highlighting it as a valuable perk along with the complimentary Wi-Fi. Positive comments often mentioned good access to the parking area and the availability of parking spots, describing the parking as very good, fine and sufficient for their needs.
The parking lot, however, has its limitations. It has been described as tight, small and limited with some guests finding it inconvenient and occasionally inadequate in terms of space. There were also mentions of the parking lot being old, poorly lit and dark with some lacking confidence in the security measures provided.
Despite some drawbacks, the inclusive nature of the parking service and its accessibility appear to be appreciated by many visitors, contributing positively to their overall stay at the hotel.
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Location
Breakfast
However, some guests feel that there could be more variety, noting that the breakfast can be repetitive with limited options. Despite these minor criticisms, the organization and adequacy of breakfast are frequently mentioned and there's a general consensus about the quality being in line with the price. In summary, while there's room for improvement, the overall sentiment is positive with many guests appreciating the convenience and quality of the breakfast offered at the hotel.
Rooms
The beds and mattresses generally receive high praise for their comfort, though there are occasional mentions of beds that felt too soft or slightly deformed. Despite this, the overall sentiment remains positive with guests appreciating the private underground parking and the good pressure in the showers.
The rooms are well-maintained and provide almost everything necessary for a comfortable stay. However, a few minor issues were noted, such as the need for more towels, light entering the rooms and occasional noise.
Overall, the clean, spacious and comfortable rooms at Holiday Inn Express Toluca, along with the good service and essential amenities, make it a reliable choice for travelers.
Beds
Cleanliness
Several reviews highlight excellent housekeeping services and friendly staff who help maintain the high standards of cleanliness. Additionally, guests find the beds very comfortable and the shower pressure satisfactory. Despite the overwhelming positive feedback, a few reviews mention some issues with room cleanliness, including occurrences of bedbugs and hairs in the bathroom.
Overall, the Holiday Inn Express Toluca excels in providing a clean and comfortable environment for its guests, making it a highly recommended choice for travelers focused on hygiene and comfort.
Staff
The kindness and attentiveness of all staff members leave a lasting impression on guests, contributing significantly to their positive experiences. Reviews note that staff are not only friendly but also proactive in addressing guest needs, often going beyond expectations. Whether it's the front desk, cleaning crew or kitchen staff, the commitment to excellent service is a common theme.
In summary, the Holiday Inn Express Toluca stands out for its exceptional customer service with staff consistently praised for their friendliness, helpfulness and accommodating nature. This level of dedication makes a significant difference, ensuring that guests feel welcomed and well-cared for throughout their stay.
Gym
Parking
The parking lot, however, has its limitations. It has been described as tight, small and limited with some guests finding it inconvenient and occasionally inadequate in terms of space. There were also mentions of the parking lot being old, poorly lit and dark with some lacking confidence in the security measures provided.
Despite some drawbacks, the inclusive nature of the parking service and its accessibility appear to be appreciated by many visitors, contributing positively to their overall stay at the hotel.
No, Holiday Inn Express Toluca by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Toluca by IHG.
No, Holiday Inn Express Toluca by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Toluca by IHG.
Yes, Holiday Inn Express Toluca by IHG has a gym.
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