InfoSummary of reviewsHotel Hacienda Campestre stands out for its prime location, strategically situated on the main avenue towards Girardot and within close proximity to popular attractions like Piscilago, Lagosol, Ricaurte and Girardot. This accessibility makes it a favored choice for travelers looking to explore the area with convenience. The hotel's ease of access to recreational parks and attractions underscores its appeal as a base for travel plans.
In terms of accommodations, the hotel offers spacious, comfortable and cozy rooms that include well-maintained air conditioners and pleasant bathrooms. This makes for a restful stay, especially appreciated by families who enjoy the kid-friendly pool area. However, prospective guests should be aware that occasional issues with room maintenance and cleanliness, such as musty smells, dampness and sometimes dirty sheets and furniture, have been reported. Despite these drawbacks, the general consensus remains positive regarding the comfort and spaciousness of the rooms.
Cleanliness, unfortunately, is an area where the hotel falters. Multiple reviews have pointed out cleanliness challenges in various parts of the property, including rooms, bathrooms, common areas and the pool. The pool, while having an attractive appearance and providing a spacious family area with a fun slide, sometimes suffers from dirty water and inadequate lighting. These issues, along with occasional upkeep problems, detract from the otherwise enjoyable pool experience.
The staff at Hotel Hacienda Campestre generally receive high marks for their friendliness and quality service. Guests often highlight the helpful and attentive nature of the kitchen staff and note their pleasant interactions throughout their stay. Nonetheless, some reviews mention occasional sour attitudes and suggest that the restaurant staff could improve their attention and cleanliness.
In summary, while Hotel Hacienda Campestre offers the advantages of an excellent location and comfortable accommodations with friendly service, it faces notable challenges in maintaining consistent cleanliness and upkeep, particularly in the rooms and pool areas. Addressing these issues could significantly enhance the overall guest experience at this otherwise well-situated and family-friendly hotel. Show more
