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Summary of reviewsHoliday Inn Express Toledo North by IHG is highly regarded for its convenient and strategic location. Situated close to major roads and highways, it offers easy access to downtown Toledo and a variety of local amenities, including food chains and supermarkets. Despite its proximity to a truck stop, the hotel manages to provide a quiet environment, away from freeway noise, adding to its appeal for travelers seeking convenience without the disturbance.
The breakfast experience at the hotel is generally well-received, with guests appreciating the variety of hot, fresh options. Dishes like sausages, omelettes, potatoes, and pancakes are particularly praised, adding value to their stay. However, some guests noted areas for improvement, particularly in the availability and taste of certain items, with calls for a broader selection of options like bacon and scrambled eggs.
Rooms at the Holiday Inn Express Toledo North are frequently lauded for their spaciousness, cleanliness, and modern amenities. Guests find the accommodations quiet and comfortable, with facilities such as a microwave and fridge, enhancing the convenience of their stay. The rooms reportedly received recent upgrades, offering a modern and well-maintained environment that contributes positively to the guest experience. The firm beds, coupled with soft linens, provide a restful night’s sleep.
Cleanliness is a highlight within individual rooms, with many guests commenting on the immaculate condition of their surroundings. However, the common areas of the hotel, such as the lobby and elevators, are noted to be less well-maintained, with issues like dirty carpets and broken tiles detracting from the otherwise positive cleanliness record.
The staff at Holiday Inn Express Toledo North are consistently praised for their friendliness, helpfulness, and dedication to guest satisfaction. Specific employees receive recognition for outstanding service, creating a welcoming atmosphere. The management team is also commended for professionally handling guest concerns, contributing to a smooth and pleasant stay for visitors.
In summary, Holiday Inn Express Toledo North by IHG offers a convenient and comfortable stay with commendable service and amenities. While there are opportunities to improve in certain areas such as breakfast variety and common area maintenance, the overall guest experience remains positive, making it a practical choice for travelers. Show more
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Categories
Business Hotel
Holiday Inn Express hotels offer complimentary breakfast, free Wi-Fi, and a business center. These essential amenities are suitable for business travelers seeking a comfortable and convenient stay.
Hotel with Gym
The hotel has fitness facilities for guest use.
3-Star Hotel
This hotel offers comfortable rooms with complimentary breakfast and free Wi-Fi. Guests can enjoy the indoor pool and fitness center, providing a convenient and value-driven stay for both business and leisure travelers.
Accessible Hotel
Room Types
Standard Room with Two Queen BedsThis room features cable TV and a work desk.
Standard King RoomThis room features cable TV and a work desk.
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
King Room with Jetted TubRoom features cable TV and a work desk.
King Room - Mobility Access/Hearing AccessibleThis room features a disability accessible bath tub.
King Room - Mobility Access/Hearing AccessibleThis room features an accessible roll in shower.
Standard Queen Room with Two Queen Beds and Tub - Mobility/Communications AccessibleThis room features a disability accessible tub.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingThis room features hearing accessible amenities.
Guest Reviews
7.2
Good
Location
The Holiday Inn Express Toledo North by IHG offers a location that is both convenient and strategic for travelers. Situated close to main roads and right off the highways, it provides easy access for those traveling to or from downtown Toledo. The proximity to the freeway makes it simple to get on and off the road, with a variety of amenities nearby. Guests appreciate the nearby food chains and supermarkets, such as Meijer, which add to the convenience factor. Despite being near a truck stop, the location benefits from being away from the freeway noise, offering a quieter respite for guests. The hotel's location is generally seen as good, complemented by positive remarks about the breakfast menu and cleanliness. While some aspects of the immediate area might be less appealing, like the presence of nearby strip clubs, the overall accessibility and nearby conveniences make it a practical choice for visitors.
Breakfast
At the Holiday Inn Express Toledo North by IHG, the breakfast experience has received mixed reviews. Guests appreciate the nice variety offered, adding that the breakfast serves as an added bonus to their stay. Many found the breakfast great and wonderful, praising the hot and fresh options like sausages, omelettes, potatoes, and pancakes. Delicious breakfast with several choices seems to be a highlight, alongside a decent range of choices available.
The hotel reportedly provides a great hot breakfast selection, although some guests expressed disappointment over the lack of options such as bacon and scrambled eggs. The breakfast is described as very American and somewhat monotonous by some guests, with others mentioning tasty dishes. While the breakfast starts early and is prepared by a nice staff, there were instances of dissatisfaction, with reviews noting cold and tasteless food or trays running empty despite minimal guests present.
In summary, while many guests appreciate the variety and selection of the breakfast offerings, others highlighted areas for improvement in terms of taste and availability of certain items.
Rooms
Guests of the Holiday Inn Express Toledo North by IHG frequently find the rooms to be spacious and equipped with convenient amenities such as a microwave and a decent-sized fridge. The accommodations are consistently praised for being clean and well-maintained, often described as comfortable and quiet. The cleanliness extends to the bathrooms, which are noted as being exceptionally tidy. Some travelers have highlighted the rooms as recently upgraded to a high standard, providing a modern and pleasant environment. A quieter heating and cooling unit with sound-dampening features ensures a peaceful stay. Though some guests find the beds to be firmer than expected, the hotel compensates with its proximity to an indoor pool, restaurant, and nearby shopping options, making it a convenient location for various activities. Additionally, the array of TV programs offered adds to the in-room entertainment.
Beds
The Holiday Inn Express Toledo North offers an agreeable stay for guests who prioritize comfort, particularly when it comes to their sleeping arrangements. The beds consistently receive favorable feedback for their comfort, allowing for a restful night's sleep. While preferences for bed firmness may vary, guests generally find the mattresses to be suitably firm and accommodating. Additionally, the soft bed linens contribute to the overall cozy sleeping experience. Each element of the bedding works together to provide guests with a comfortable setting that enhances the quality of their stay.
Cleanliness
Holiday Inn Express Toledo North presents itself with a mix of cleanliness experiences according to guest reviews. Many visitors appreciated the overall cleanliness of the hotel, noting that it was clean and comfortable, which is a reassuring aspect for travelers looking for dependable accommodation. The rooms are often highlighted as being clean, providing a comforting space for guests. The hotel is also situated in a good location, adding an extra layer of convenience for guests.
However, several reviews point to inconsistencies, especially concerning common areas like the lobby, hall carpets, and elevators. These areas were often described as needing more attention, with issues such as dirty carpets and broken tiles noted by guests. Some reviewers found the lobby to have an unpleasant smell and pointed out cleaning oversights such as dirty bathroom counters and elevators, as well as washcloths left hanging in showers and hair in the shower upon arrival. These issues suggest that the cleanliness standards in public spaces may not match those maintained in individual rooms.
Overall, the hotel offers a clean accommodation in private room spaces but could benefit from a more thorough and consistent cleaning regimen in shared spaces to enhance the guest experience further.
Staff
Holiday Inn Express Toledo North by IHG is widely praised for its exceptional staff, highlighted by frequent mentions of their friendliness and willingness to assist guests. Visitors consistently note the pleasant and helpful nature of the team, with particular commendations for specific employees like Amanda, whose service stood out. The staff's proactive approach in maintaining the breakfast offerings and addressing issues ensures a smooth experience for guests. While there was a minor hiccup with room booking accuracy, the overall impression is of a dedicated and accommodating team. Their consistent politeness and readiness to help with local restaurant recommendations enhance the welcoming atmosphere. The management also receives positive remarks for efficiently handling any concerns guests might have during their stay.
No, Holiday Inn Express Toledo North by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Toledo North by IHG.
No, Holiday Inn Express Toledo North by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Toledo North by IHG.
Yes, Holiday Inn Express Toledo North by IHG has a gym.