Sheraton Resort & Spa, Tokoriki Island, Fiji
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Summary of reviewsSheraton Resort & Spa, Tokoriki Island, Fiji is a stunning retreat situated on a beautiful, serene island, offering guests an idyllic escape characterized by breathtaking views and a tranquil atmosphere. The resort’s location allows for unparalleled access to vibrant reefs, making it a perfect destination for snorkeling enthusiasts. The small island environment offers peace and privacy, enhanced by the friendly and welcoming staff providing excellent hospitality.
Guests frequently praise the breakfast buffet, showcasing a wide array of tropical fruits, fresh juices, and cooked options, which enrich the overall dining experience. The fresh and plentiful breakfast provides a delightful start to the day, complemented by ocean views and accommodating service. Dinner receives mixed reviews, with standout dishes like seafood, lamb chops, and Indian cuisine highly praised. However, there are concerns about limited menu options, quality consistency, and pricing, suggesting areas for improvement.
Accommodations at Sheraton Resort & Spa are noted for their cleanliness, comfort, and spaciousness, featuring private plunge pools and stunning ocean views that add a touch of luxury. The rooms, maintained to high standards, foster a sense of privacy and tranquility, ensuring an intimate stay. Though minor inconveniences are reported, guests largely commend the attentive staff for excellent room service.
The resort prides itself on meticulous cleanliness, from well-maintained rooms to beautifully cared-for grounds. Staff dedication shines, creating a warm and family-like atmosphere for guests, with particular praise for their friendly and helpful nature across all service areas. However, wifi reliability is reported to vary depending on room location, despite the availability of free high-speed internet.
The spa offers popular massage options, with staff recognized for their friendly service and contributing to a relaxing experience, although pricing is noted as high. The pool area, offering spectacular ocean views, is a highlight for many guests, providing sufficient space for relaxation and enjoyable seaside activities.
Sheraton Resort & Spa excels in providing family-friendly experiences with dedicated areas for adults and children. The resort features a unique kids club with engaging activities, free meals for children dining with adults, and private villas suitable for families. In particular, the staff’s attentiveness and warmth towards young guests stand out.
Overall, Sheraton Resort & Spa, Tokoriki Island encapsulates relaxation, luxury, and adventure in a stunning island setting, making it an ideal destination for both families and couples seeking a memorable getaway.
Categories
Guests frequently praise the breakfast buffet, showcasing a wide array of tropical fruits, fresh juices, and cooked options, which enrich the overall dining experience. The fresh and plentiful breakfast provides a delightful start to the day, complemented by ocean views and accommodating service. Dinner receives mixed reviews, with standout dishes like seafood, lamb chops, and Indian cuisine highly praised. However, there are concerns about limited menu options, quality consistency, and pricing, suggesting areas for improvement.
Accommodations at Sheraton Resort & Spa are noted for their cleanliness, comfort, and spaciousness, featuring private plunge pools and stunning ocean views that add a touch of luxury. The rooms, maintained to high standards, foster a sense of privacy and tranquility, ensuring an intimate stay. Though minor inconveniences are reported, guests largely commend the attentive staff for excellent room service.
The resort prides itself on meticulous cleanliness, from well-maintained rooms to beautifully cared-for grounds. Staff dedication shines, creating a warm and family-like atmosphere for guests, with particular praise for their friendly and helpful nature across all service areas. However, wifi reliability is reported to vary depending on room location, despite the availability of free high-speed internet.
The spa offers popular massage options, with staff recognized for their friendly service and contributing to a relaxing experience, although pricing is noted as high. The pool area, offering spectacular ocean views, is a highlight for many guests, providing sufficient space for relaxation and enjoyable seaside activities.
Sheraton Resort & Spa excels in providing family-friendly experiences with dedicated areas for adults and children. The resort features a unique kids club with engaging activities, free meals for children dining with adults, and private villas suitable for families. In particular, the staff’s attentiveness and warmth towards young guests stand out.
Overall, Sheraton Resort & Spa, Tokoriki Island encapsulates relaxation, luxury, and adventure in a stunning island setting, making it an ideal destination for both families and couples seeking a memorable getaway.
Resort for Honeymoon
While not as prominently featured as other adults-only resorts, its location on Tokoriki Island and spa facilities suggest a potential for a romantic and relaxing honeymoon experience.
Resort with Spa
This resort provides a serene spa experience on Tokoriki Island. Recent reviews highlight the enjoyable stays, suggesting a quality spa and resort experience.
Family Friendly Resort
A stay at Sheraton Resort & Spa on Tokoriki Island in Fiji is akin to a stay in paradise. This luxury Fiji resort for families complements white-sand beaches, crystalline waters and world-class dining with well-appointed rooms, rainforest showers and furnished patio areas.
Romantic Resort
Located on the romantic Tokoriki Island, this resort offers luxury accommodation and amenities. It provides a beautiful setting for couples with its beachfront location and resort facilities.
Resort with Swimming Pool
Located on Tokoriki Island, this resort offers a beautiful pool area with stunning ocean views. It features a private beach and is known for its excellent service.
Panoramic View Pool Private Pool Outdoor Pool
Resort with Tennis Courts
The resort offers tennis courts for guests looking to engage in recreational activities. The availability of these courts enhances the resort's appeal for sports-minded travelers.
Resort with All Inclusive Packages
Located in the Mamanuca Islands, this resort provides an all-inclusive experience with a focus on relaxation and water sports. Guests can enjoy comfortable accommodations, multiple dining options, and activities such as snorkeling, diving, and spa treatments.
5-Star Resort
Located in the Mamanuca Islands, this resort offers a tranquil and luxurious escape. With its spa facilities and beachfront location, it's ideal for guests seeking relaxation and natural beauty. The resort provides a range of activities and personalized services to enhance the stay.
Resort with Outdoor Pool
This resort offers an outdoor pool and some accommodations feature private plunge pools.
Resort with Panoramic View Pool
Offers an intimate and luxurious experience with stunning views of the Mamanuca Islands. The infinity pool blends seamlessly with the ocean, providing a tranquil and picturesque setting.
Luxury Resort
Resort Taking Steps Towards Sustainability
Business Resort
Resort with Gym
Resort with Private Pool Rooms
Guest Reviews
Nestled on the gorgeous Tokoriki Island in Fiji, the Sheraton Resort & Spa serves as a picturesque retreat that offers guests a perfect blend of beauty and tranquility. The resort's location is universally praised for its stunning and unique attributes, providing breathtaking views and unparalleled access to the crystal-clear waters and sandy beaches that are synonymous with paradise. With just a 90-minute enjoyable journey from Nadi, either by boat or catamaran, the resort allows guests to explore the serene island setting away from the hustle and bustle of the mainland.
The surrounding area is adorned with vibrant reefs, ideal for snorkeling enthusiasts seeking a surreal underwater adventure. The location’s secluded nature adds to its charm, offering guests peace and privacy. Whether lounging by the plunge pool or enjoying the cozy ocean-front rooms, the resort environment fosters relaxation and reflects the blissful simplicity of island life.
This small island setting provides exceptional scenic views that often exceed expectations, leaving visitors feeling as though they’ve stepped into a dream-like escape. Complementing this stunning location is the resort community’s warm hospitality. The staff is noted for being incredibly friendly and welcoming, contributing positively to every aspect of the stay and making guests feel well taken care of throughout their holiday.
The Sheraton Resort & Spa on Tokoriki Island stands out not only for its magnificent location but also for its excellent facilities and seamless accessibility. Whether soaking in the exceptional beauty of the reef or participating in the various activities offered, visitors consistently rave about the resort as an idyllic destination for relaxation and exploration.
The Sheraton Resort & Spa on Tokoriki Island in Fiji offers a breakfast experience that generally receives high praise from guests. Many guests commend the breakfast buffet for its impressive variety and freshness, featuring an array of tropical fruits, freshly squeezed juices, and a range of cooked options. The buffet consistently provides a substantial and delicious start to the day, with options catering to diverse tastes, including gluten-free offerings and custom-made omelettes. Guests appreciate the extensive selection, noting that the buffet is both plentiful and amazing, contributing notably to their overall resort experience. Despite occasional concerns about noise and crowding during breakfast service, and rare instances of dissatisfaction with specific items, the breakfast consistently remains a highlight of the stay. Accompanied by breathtaking ocean views and a friendly, accommodating staff, the breakfast service at Sheraton Resort & Spa embodies the tranquil and luxurious island setting, providing a satisfying and memorable culinary experience.
The dining experience at Sheraton Resort & Spa, Tokoriki Island, Fiji receives mixed reviews, with some aspects that shine brightly. Guests consistently praise certain dishes, notably the seafood offerings and sumptuous lamb chops, roast chicken, and NZ tenderloin steak. The Indian cuisine stands out, with many considering it among the best they've ever tasted. Buffet dinners, especially the Sunday buffet and Palm Cove's offerings, are highlighted as particularly abundant and flavorful.
Despite these positives, there are recurring concerns about limited menu options and consistency in quality. Many guests express a desire for more variety and menu changes throughout their stay. The monotonous rotation of recipes tends to diminish the dining experience over time, and wait times for á la carte dinner service occasionally exceed expectations.
Pricing is another area where guest feedback varies, with numerous reviews pointing out that meals can be quite expensive, especially given the quality. Some guests found the dinner buffet overpriced or not matching the resort's standards. Additionally, food hygiene issues were reported by a few guests, raising concerns about the overall dining quality.
The Fijian and cultural nights are highlighted as enjoyable occasions with delightful local food, adding a touch of cultural immersion to the dining experience. Overall, while dining at Sheraton Tokoriki Island presents some delightful options and dishes, there are areas in need of improvement, particularly in terms of variety, service wait times, and pricing.
At the Sheraton Resort & Spa on Tokoriki Island, Fiji, guests frequently laud the accommodations for their cleanliness, comfort, and spaciousness. The resort's design, featuring small "villas," provides a sense of privacy and tranquility, ensuring an intimate atmosphere that avoids feeling crowded. Many guests appreciated the luxurious features of the rooms, such as private plunge pools and stunning ocean views, which added to the sense of indulgence. Rooms are described as modern, well-equipped, and adorned with beautiful decor, including thoughtful touches like flower decorations and congratulatory messages.
Despite some minor inconveniences, such as noise from fridges and air conditioning units, or slight delays upon check-in, the overall feedback on room cleanliness and maintenance is overwhelmingly positive. The friendly and attentive staff contribute to an excellent accommodation environment, regularly tending to the rooms and ensuring guests have an enjoyable stay.
While some areas, like the beach front rooms, were noted for their less-than-ideal setups, the overall impression of the accommodation suggests a high standard of quality and comfort, making it a pleasing retreat for those seeking both luxury and a picturesque island escape.
At the Sheraton Resort & Spa, Tokoriki Island, Fiji, the consensus among guest reviews highlights the comfort of their beds as a notable feature. Many guests have enjoyed extremely comfortable sleeping arrangements, with references to both the mattresses and quality bedding contributing to restful nights. The pillows also received positive mentions for adding to the comfort. However, there are some mixed experiences. Some guests found the beds to be uncomfortable, noting issues such as wet-feeling bedsheets, springy singles combined unsatisfactorily, and mattresses being too hard. A few also mentioned disturbances from noisy bed frames and overly soft pillows. Despite these isolated complaints, the general sentiment leans towards a comfortable sleeping experience, supplemented by spacious and inviting rooms with fabulous bathrooms.
Nestled on the picturesque Tokoriki Island, the Sheraton Resort & Spa boasts a unique blend of comfort and Fijian hospitality. Guests consistently praise the resort for its spacious and meticulously maintained accommodations, where rooms are often described as clean, comfortable, and regularly decorated with charming fresh flowers. Housekeeping is noted for their excellent service, ensuring that rooms remain impeccable throughout guests' stays, though there are occasional mentions of minor cleaning oversights.
The lush grounds of the resort are beautifully cared for, creating a serene and inviting atmosphere for visitors. The property itself is described as well-kept with modern furnishings, contributing to a sense of luxury and relaxation. Visitors are quick to commend the resort's cleanliness, even though some areas like older carpets and certain beach sections could benefit from extra attention.
At the heart of the Sheraton experience are the warm and friendly staff, who make every guest feel like family. Their dedication to service is lauded, particularly the efforts of individuals like Vili, Eci, Ana, Jon, Mala, and Petero. Guests appreciate the resort's attention to detail, from maintaining cleanliness to providing exceptional hospitality, ensuring a memorable stay in a stunning island setting.
When it comes to hospitality, Sheraton Resort & Spa on Tokoriki Island, Fiji truly excels, with its staff frequently described as the hotel's standout feature. Guests consistently praise the staff for their warm and welcoming demeanor, noting their incredible friendliness and helpful nature, which significantly enhances the stay. Words like wonderful, amazing, and incredible become common refrains in recounting interactions with the resort employees, whether in the kids' club managed by Layla and Kula or the personalized attention provided by Vili during special occasions.
The attentive nature of the staff extends throughout the resort, from the kitchen accommodating dietary needs to service that remembers the names of children and personalizes the experience for toddlers. Even the hotel managers are recognized for their friendly approach. The exceptional service, with staff going above and beyond to ensure guest satisfaction, leaves visitors unwilling to depart from this tropical paradise.
Sheraton Tokoriki's staff displays incredible commitment to making guests feel at home, with their smiles and attention to detail fostering a family-like atmosphere. Their ability to make every request manageable and their enthusiasm for personalized engagement, from welcoming ceremonies to farewell events, forge memorable experiences. While some reviews mention occasional lapses in professionalism, the overwhelmingly positive feedback speaks to the staff’s dedication and ability to craft a truly enjoyable and relaxing stay, surpassing guest expectations.
At Sheraton Resort & Spa, Tokoriki Island, guests have had varied experiences with the wifi service. While some visitors enjoyed great internet connections and appreciated the availability of free high-speed wifi, others encountered challenges. There were reports of inconsistent and unreliable wifi, with issues ranging from frequent outages affecting specific rooms and sections of the resort to interruptions that lasted up to a week. Some guests found the wifi didn't work well in their bedrooms, which added to the inconvenience. Overall, while the resort does offer complimentary high-speed wifi, the reliability of service may vary significantly depending on the location within the property.
The spa at Sheraton Resort & Spa, Tokoriki Island, Fiji, receives praise for its excellent services, particularly the Bamboo massage. Guests consistently mention the friendliness and genuine nature of the spa staff, with Laite and Senimili highlighted for providing outstanding relaxation experiences during the hour-long massages. Although the spa is noted to be on the pricier side, it remains a popular choice, often being fully booked. A variety of massage options like the Fijian Cultural massage add to the spa's appeal. Despite some critiques on the professionalism of certain treatments, the overall atmosphere is relaxing, complemented by the availability of a swim-up bar and a good selection of cocktails, enhancing the leisurely ambiance. The daily activities at the resort, along with the engaging staff, ensure that visitors can enjoy a blend of relaxation and entertainment.
Sheraton Resort & Spa, Tokoriki Island, Fiji boasts a delightful pool area that's a highlight for many visitors, offering spectacular views that enhance the relaxation experience. The pool, while not expansive, manages to provide enough space for guests to enjoy without the hassle of securing a sunbed or umbrella. Strategically placed shaded areas and plenty of day beds ensure comfort and leisure, making it a preferred spot to unwind. For those seeking tranquility, the deck with a splash pool serves as a refreshing retreat.
The resort benefits from its picturesque beachfront location, with the pool providing a serene vantage point over the ocean. The presence of a plunge pool is an added luxury, offering blissful moments for guests seeking more privacy. The poolside area, coupled with attentive and well-trained staff, elevates the overall resort experience, ensuring guests feel pampered and relaxed. Despite the occasional crowd and minor maintenance issues, the pool remains a beloved feature, inviting guests to enjoy the sun-soaked surroundings and partake in an array of activities available at the resort.
Sheraton Resort & Spa, Tokoriki Island, Fiji, is a destination that excels at creating memorable experiences for families. With its dedicated family and adults-only areas, the resort ensures a comfortable stay for both parents and children. The facility boasts a unique kids club, highly praised by guests for its outstanding service and activities that cater to various age groups. Leila, the facilitator, is especially noted for her caring and engaging personality, bringing immense joy to young ones, including toddlers and teenagers alike.
The resort offers thoughtful perks like free meals for kids under 12 when dining with adults, adding ease to the family's dining experiences. Guests repeatedly echo the sentiment that staff throughout the resort are incredible, consistently going above and beyond in their interactions. Their warm, friendly nature and attentiveness extend particularly to the younger guests, making the resort feel welcoming and valued.
With the option of private villas equipped with plunge pools, accommodating both families and teenage children, Sheraton Resort & Spa creates an ideal setting for relaxation and enjoyment across generations. The resort, despite offering a variety of activities for all ages, maintains a pleasant atmosphere without feeling overly crowded, proving itself as a perfect getaway for families and couples.
The Sheraton Resort & Spa on Tokoriki Island in Fiji offers a unique blend of comfort and natural beauty, drawing guests eager for a memorable vacation experience. Known for its warm and friendly staff, visitors are frequently impressed by the welcoming atmosphere upon arrival. Many appreciate the top-notch services provided, aligning closely with expectations for a five-star establishment.
Despite these highlights, guests report discrepancies between the resort's five-star labeling and their experiences. The lack of a pier, requiring guests to disembark from a boat onto the beach, and occasional strong winds disrupting water activities, are noted drawbacks. Additionally, some reviews mention the food quality and overall service falling short of the anticipated five-star standard. The process of checking out can also pose challenges, with ongoing billing issues leaving a lasting negative impression.
Ultimately, while Sheraton Resort & Spa presents a stunning setting and exceptional hospitality, it grapples with recurring criticisms regarding its purported five-star status.
Sheraton Resort & Spa on Tokoriki Island, Fiji, offers an enticing all-inclusive package that many guests have found to be an excellent value for money. A majority agree that opting for the all-inclusive package is the most rewarding way to experience the resort, highlighting convenience and worth. The resort's incredible beach adds to the positive experience, making the value-for-money aspect even more fantastic.
While the offer includes all menu items, adding a nice touch, there appears to be some limitations in variety and clarity. Occasionally, there's a distinction made regarding the drinks available, whether during meals or at the bar. Initial miscommunication about what the package includes can lead to some confusion, though it tends to be resolved eventually. However, some guests have noted that elements like water are not part of the package, and information about the all-inclusive offer is not always clearly communicated online or among staff.
Despite these minor issues, the all-inclusive package remains a popular choice among visitors, with many recommending it for its overall good deal and effectiveness during their stay.
Sheraton Resort & Spa on Tokoriki Island is an alluring destination for honeymooners seeking a blend of tranquility and stunning beauty. The hotel is thoughtfully designed with two wings, one of which is reserved for adults, ensuring guests enjoy a serene and private ambiance. The views from the resort are breathtaking, providing a perfect backdrop for a romantic getaway. Couples have praised the beachfront Bures for their exceptional settings and the ocean view rooms for a delightful honeymoon experience.
Despite some challenges encountered with room allocation, guests ultimately felt their stay was magical. The resort's ability to create a memorable honeymoon experience contributes to its charm, offering a picturesque setting amidst all the natural beauty Tokoriki Island has to offer.
Nestled on the beautiful Tokoriki Island in Fiji, the Sheraton Resort & Spa offers a luxurious island retreat, ideal for those seeking a break from the hustle and bustle of daily life. The resort exudes a sense of paradise, with immaculate accommodation and a focus on cleanliness that impresses guests. The luxurious rooms and amenities provide a refined experience, where guests can fully unwind and enjoy the natural beauty of the surroundings.
The culinary experience is generally well-received, with every meal described as delicious, though a few guests noted that the food did not always meet the high expectations typically associated with a five-star resort. Nonetheless, the customer service stands out, characterized by the staff's helpfulness and friendliness, which contributes to an overall wonderful and relaxing stay.
While some guests felt the resort didn't quite meet the five-star label and found certain aspects, such as drink prices, surprisingly high, the majority of reviews emphasize fantastic experiences and incredible attention to detail when it comes to customer safety. The stunning coral reefs and the serene silence of the island are among the highlights that leave a lasting impression.
Overall, while there are areas for improvement, the Sheraton Resort & Spa provides a luxurious island escape with excellent service and beautiful surroundings, making it a destination worth considering for travelers seeking a Fijian paradise.
Nestled in the heart of Tokoriki Island, Sheraton Resort & Spa offers a picturesque backdrop for a romantic escape, making it a favored choice among honeymooners. The resort's thoughtful touches, such as stunning oceanview rooms and personalized attention to in-room decorations, contribute to a memorable experience for couples. The layout includes two distinct wings, with one reserved exclusively for adults to ensure a peaceful and intimate atmosphere. Guests rave about the breathtaking sunset cocktails at the helipad, which offer panoramic views of the surrounding islands — a truly special moment for couples looking to create lasting memories together. Dining experiences are elevated not only by delectable dishes but also by the chef's personal visits to share insights about local ingredients, such as herbs from his garden. While the resort garners praise for its attentive staff, luxurious plunge pools, and array of activities, careful planning for romantic dinners could enhance the experience further. Still, the resort remains a charming destination for those seeking a romantic holiday in Fiji's paradise-like setting.
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Location
The surrounding area is adorned with vibrant reefs, ideal for snorkeling enthusiasts seeking a surreal underwater adventure. The location’s secluded nature adds to its charm, offering guests peace and privacy. Whether lounging by the plunge pool or enjoying the cozy ocean-front rooms, the resort environment fosters relaxation and reflects the blissful simplicity of island life.
This small island setting provides exceptional scenic views that often exceed expectations, leaving visitors feeling as though they’ve stepped into a dream-like escape. Complementing this stunning location is the resort community’s warm hospitality. The staff is noted for being incredibly friendly and welcoming, contributing positively to every aspect of the stay and making guests feel well taken care of throughout their holiday.
The Sheraton Resort & Spa on Tokoriki Island stands out not only for its magnificent location but also for its excellent facilities and seamless accessibility. Whether soaking in the exceptional beauty of the reef or participating in the various activities offered, visitors consistently rave about the resort as an idyllic destination for relaxation and exploration.
Breakfast
Dinner
Despite these positives, there are recurring concerns about limited menu options and consistency in quality. Many guests express a desire for more variety and menu changes throughout their stay. The monotonous rotation of recipes tends to diminish the dining experience over time, and wait times for á la carte dinner service occasionally exceed expectations.
Pricing is another area where guest feedback varies, with numerous reviews pointing out that meals can be quite expensive, especially given the quality. Some guests found the dinner buffet overpriced or not matching the resort's standards. Additionally, food hygiene issues were reported by a few guests, raising concerns about the overall dining quality.
The Fijian and cultural nights are highlighted as enjoyable occasions with delightful local food, adding a touch of cultural immersion to the dining experience. Overall, while dining at Sheraton Tokoriki Island presents some delightful options and dishes, there are areas in need of improvement, particularly in terms of variety, service wait times, and pricing.
Rooms
Despite some minor inconveniences, such as noise from fridges and air conditioning units, or slight delays upon check-in, the overall feedback on room cleanliness and maintenance is overwhelmingly positive. The friendly and attentive staff contribute to an excellent accommodation environment, regularly tending to the rooms and ensuring guests have an enjoyable stay.
While some areas, like the beach front rooms, were noted for their less-than-ideal setups, the overall impression of the accommodation suggests a high standard of quality and comfort, making it a pleasing retreat for those seeking both luxury and a picturesque island escape.
Beds
Cleanliness
The lush grounds of the resort are beautifully cared for, creating a serene and inviting atmosphere for visitors. The property itself is described as well-kept with modern furnishings, contributing to a sense of luxury and relaxation. Visitors are quick to commend the resort's cleanliness, even though some areas like older carpets and certain beach sections could benefit from extra attention.
At the heart of the Sheraton experience are the warm and friendly staff, who make every guest feel like family. Their dedication to service is lauded, particularly the efforts of individuals like Vili, Eci, Ana, Jon, Mala, and Petero. Guests appreciate the resort's attention to detail, from maintaining cleanliness to providing exceptional hospitality, ensuring a memorable stay in a stunning island setting.
Staff
The attentive nature of the staff extends throughout the resort, from the kitchen accommodating dietary needs to service that remembers the names of children and personalizes the experience for toddlers. Even the hotel managers are recognized for their friendly approach. The exceptional service, with staff going above and beyond to ensure guest satisfaction, leaves visitors unwilling to depart from this tropical paradise.
Sheraton Tokoriki's staff displays incredible commitment to making guests feel at home, with their smiles and attention to detail fostering a family-like atmosphere. Their ability to make every request manageable and their enthusiasm for personalized engagement, from welcoming ceremonies to farewell events, forge memorable experiences. While some reviews mention occasional lapses in professionalism, the overwhelmingly positive feedback speaks to the staff’s dedication and ability to craft a truly enjoyable and relaxing stay, surpassing guest expectations.
Wi-Fi
Spa
Pool
The resort benefits from its picturesque beachfront location, with the pool providing a serene vantage point over the ocean. The presence of a plunge pool is an added luxury, offering blissful moments for guests seeking more privacy. The poolside area, coupled with attentive and well-trained staff, elevates the overall resort experience, ensuring guests feel pampered and relaxed. Despite the occasional crowd and minor maintenance issues, the pool remains a beloved feature, inviting guests to enjoy the sun-soaked surroundings and partake in an array of activities available at the resort.
Family
The resort offers thoughtful perks like free meals for kids under 12 when dining with adults, adding ease to the family's dining experiences. Guests repeatedly echo the sentiment that staff throughout the resort are incredible, consistently going above and beyond in their interactions. Their warm, friendly nature and attentiveness extend particularly to the younger guests, making the resort feel welcoming and valued.
With the option of private villas equipped with plunge pools, accommodating both families and teenage children, Sheraton Resort & Spa creates an ideal setting for relaxation and enjoyment across generations. The resort, despite offering a variety of activities for all ages, maintains a pleasant atmosphere without feeling overly crowded, proving itself as a perfect getaway for families and couples.
5 Star
Despite these highlights, guests report discrepancies between the resort's five-star labeling and their experiences. The lack of a pier, requiring guests to disembark from a boat onto the beach, and occasional strong winds disrupting water activities, are noted drawbacks. Additionally, some reviews mention the food quality and overall service falling short of the anticipated five-star standard. The process of checking out can also pose challenges, with ongoing billing issues leaving a lasting negative impression.
Ultimately, while Sheraton Resort & Spa presents a stunning setting and exceptional hospitality, it grapples with recurring criticisms regarding its purported five-star status.
All-Inclusive Packages
While the offer includes all menu items, adding a nice touch, there appears to be some limitations in variety and clarity. Occasionally, there's a distinction made regarding the drinks available, whether during meals or at the bar. Initial miscommunication about what the package includes can lead to some confusion, though it tends to be resolved eventually. However, some guests have noted that elements like water are not part of the package, and information about the all-inclusive offer is not always clearly communicated online or among staff.
Despite these minor issues, the all-inclusive package remains a popular choice among visitors, with many recommending it for its overall good deal and effectiveness during their stay.
Honeymoon
Despite some challenges encountered with room allocation, guests ultimately felt their stay was magical. The resort's ability to create a memorable honeymoon experience contributes to its charm, offering a picturesque setting amidst all the natural beauty Tokoriki Island has to offer.
Luxury
The culinary experience is generally well-received, with every meal described as delicious, though a few guests noted that the food did not always meet the high expectations typically associated with a five-star resort. Nonetheless, the customer service stands out, characterized by the staff's helpfulness and friendliness, which contributes to an overall wonderful and relaxing stay.
While some guests felt the resort didn't quite meet the five-star label and found certain aspects, such as drink prices, surprisingly high, the majority of reviews emphasize fantastic experiences and incredible attention to detail when it comes to customer safety. The stunning coral reefs and the serene silence of the island are among the highlights that leave a lasting impression.
Overall, while there are areas for improvement, the Sheraton Resort & Spa provides a luxurious island escape with excellent service and beautiful surroundings, making it a destination worth considering for travelers seeking a Fijian paradise.
Romantic
Yes, Sheraton Resort & Spa, Tokoriki Island, Fiji has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at Sheraton Resort & Spa, Tokoriki Island, Fiji.
No, Sheraton Resort & Spa, Tokoriki Island, Fiji doesn't allow dogs.
No, parking facilities aren't available at Sheraton Resort & Spa, Tokoriki Island, Fiji.
Yes, Sheraton Resort & Spa, Tokoriki Island, Fiji has a gym.
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