Hotel Bernina
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Summary of reviewsHotel Bernina in Tirano is acclaimed for its prime location, making it an ideal choice for travelers planning to catch the Bernina Express. It’s situated right next to the main train station and the Bernina Express station, offering unparalleled convenience. Guests appreciate its proximity to local attractions, restaurants, shops and the historic center, creating a quiet, peaceful environment despite being near the railway. The location is consistently highlighted as one of the hotel's strongest features.
The breakfast at Hotel Bernina is highly commended for its variety and quality. Guests praise the extensive buffet, which includes both sweet and savory options and the delicious coffee. The beautiful breakfast room overlooking the station square and the convenient timing for early train departures further enhance the experience. Although there are a few mentions of inconsistencies, such as items not being refilled promptly, the general sentiment towards the breakfast offerings remains positive.
Dinner at Hotel Bernina’s restaurant receives favorable reviews with guests enjoying the diverse and high-quality evening menu. Traditional dishes, excellent pizzas and a good selection of wines are frequently praised. The dining areas, both inside and in the outdoor garden, provide a comfortable and charming atmosphere. While some diners noted limited vegetarian options and occasionally inattentive service, the overall dining experience is described as delightful and worth revisiting.
Rooms at Hotel Bernina offer a mixed experience. Many guests find them spacious, clean and comfortable, especially the large family rooms. However, some rooms are considered small and cramped with a lack of air conditioning posing a significant drawback during warmer months. Dated furniture and decor are also noted, though cleanliness is consistently maintained. Modern and spacious bathrooms enhance the overall stay with the views from certain rooms adding to the experience.
The hotel excels in cleanliness with numerous guests highlighting the tidy condition of rooms, bathrooms and common areas. Housekeeping is praised for maintaining a high standard, contributing to a fresh and inviting environment. While minor issues like occasional maintenance needs were mentioned, they were exceptions rather than the norm.
The staff at Hotel Bernina receive extensive praise for their friendliness, helpfulness and professionalism. Guests appreciate the accommodating and multilingual team with specific individuals like Claudio, Ramid, Tania and Monica often mentioned for their excellent service. Despite a few isolated incidents of less friendly interactions, the staff's commitment to creating a warm, welcoming atmosphere significantly enhances the overall experience.
The WiFi at Hotel Bernina is generally reliable with most guests experiencing fast and stable connections. Although some noted occasional slow speeds, the availability of free WiFi contributes positively to the stay.
Parking options at Hotel Bernina are varied and convenient with private parking, garages and free nearby alternatives. Guests appreciate the secure and accessible parking arrangements, whether opting for paid services or free public parking close to the hotel.
Hotel Bernina is highly recommended for families, offering useful facilities such as baby beds and spacious family rooms. The kid-friendly atmosphere, acceptance of pets without additional fees and accommodating staff contribute to a pleasant stay for families. While some rooms may feel small for larger families, the overall experience is positive.
Guests have mixed opinions about the beds with many finding them comfortable, featuring good mattresses and quality bedding. However, some found the beds too hard with issues like worn-out mattresses and dated furniture noted. Despite these concerns, the overall feedback on bed comfort remains largely positive.
As a three-star hotel, Hotel Bernina delivers a good value-for-money experience, aligning with guests' expectations. While there are some issues, such as the absence of air conditioning and occasional temperature problems with food in the restaurant, the hotel is generally considered a superior option within its category. The positives, including comfort and cleanliness, outweigh the drawbacks, making Hotel Bernina a worthwhile consideration for travelers.
Categories
The breakfast at Hotel Bernina is highly commended for its variety and quality. Guests praise the extensive buffet, which includes both sweet and savory options and the delicious coffee. The beautiful breakfast room overlooking the station square and the convenient timing for early train departures further enhance the experience. Although there are a few mentions of inconsistencies, such as items not being refilled promptly, the general sentiment towards the breakfast offerings remains positive.
Dinner at Hotel Bernina’s restaurant receives favorable reviews with guests enjoying the diverse and high-quality evening menu. Traditional dishes, excellent pizzas and a good selection of wines are frequently praised. The dining areas, both inside and in the outdoor garden, provide a comfortable and charming atmosphere. While some diners noted limited vegetarian options and occasionally inattentive service, the overall dining experience is described as delightful and worth revisiting.
Rooms at Hotel Bernina offer a mixed experience. Many guests find them spacious, clean and comfortable, especially the large family rooms. However, some rooms are considered small and cramped with a lack of air conditioning posing a significant drawback during warmer months. Dated furniture and decor are also noted, though cleanliness is consistently maintained. Modern and spacious bathrooms enhance the overall stay with the views from certain rooms adding to the experience.
The hotel excels in cleanliness with numerous guests highlighting the tidy condition of rooms, bathrooms and common areas. Housekeeping is praised for maintaining a high standard, contributing to a fresh and inviting environment. While minor issues like occasional maintenance needs were mentioned, they were exceptions rather than the norm.
The staff at Hotel Bernina receive extensive praise for their friendliness, helpfulness and professionalism. Guests appreciate the accommodating and multilingual team with specific individuals like Claudio, Ramid, Tania and Monica often mentioned for their excellent service. Despite a few isolated incidents of less friendly interactions, the staff's commitment to creating a warm, welcoming atmosphere significantly enhances the overall experience.
The WiFi at Hotel Bernina is generally reliable with most guests experiencing fast and stable connections. Although some noted occasional slow speeds, the availability of free WiFi contributes positively to the stay.
Parking options at Hotel Bernina are varied and convenient with private parking, garages and free nearby alternatives. Guests appreciate the secure and accessible parking arrangements, whether opting for paid services or free public parking close to the hotel.
Hotel Bernina is highly recommended for families, offering useful facilities such as baby beds and spacious family rooms. The kid-friendly atmosphere, acceptance of pets without additional fees and accommodating staff contribute to a pleasant stay for families. While some rooms may feel small for larger families, the overall experience is positive.
Guests have mixed opinions about the beds with many finding them comfortable, featuring good mattresses and quality bedding. However, some found the beds too hard with issues like worn-out mattresses and dated furniture noted. Despite these concerns, the overall feedback on bed comfort remains largely positive.
As a three-star hotel, Hotel Bernina delivers a good value-for-money experience, aligning with guests' expectations. While there are some issues, such as the absence of air conditioning and occasional temperature problems with food in the restaurant, the hotel is generally considered a superior option within its category. The positives, including comfort and cleanliness, outweigh the drawbacks, making Hotel Bernina a worthwhile consideration for travelers.
Family Friendly Hotel
The Hotel Bernina is popular with families booking hotels in Tirano. It is one of the best family-friendly hotels and offers a variety of family-friendly services and activities.
Dog Friendly Hotel
Hotel Bernina is a pet-friendly hotel with amenities such as a restaurant and a bar. It provides a comfortable stay for guests traveling with pets.
Dogs Stay Free
Hotel with Free Wi-Fi
The hotel generally provides a strong and reliable WiFi connection with many guests noting that they experienced no issues with the signal. The WiFi is often described as fast and stable, contributing positively to the overall stay.
Business Hotel
Located in front of the train station, Hotel Bernina offers a restaurant with a room for private parties and business meetings. It's strategically positioned for travelers using the train and provides essential amenities for business needs.
Hotel with Parking
This hotel is located opposite the Tirano Train Station and offers garage parking, ideal for travelers arriving by train and needing secure parking. Offers covered garages, uncovered parking spaces and single garages (on request and for a fee).
3-Star Hotel
Located opposite the Tirano Train Station, this hotel is perfect for travelers using the Bernina Express. Guests appreciate the helpful staff, excellent location, and good value for money. It also offers free WiFi and has a restaurant.
Hotel where Dogs Stay Free
About Hotel Bernina
License: IT014066A15RFEN7ZW
Guest Reviews
Location
The strategic location also means easy access to other local attractions, restaurants, shops and the historic center of Tirano. Despite being close to the railway, guests appreciate the quiet and peaceful environment. The hotel's central position in a beautiful square adds to its charm and ensures that all necessary amenities are within reach. Overall, the location of Hotel Bernina is frequently highlighted as one of its strongest features by visitors, making it a top choice for travelers transiting through Tirano.
Breakfast
Guests have highlighted the extensive and varied buffet that includes both sweet and savory options, making it a substantial meal to start the day. The presence of delicious coffee and the attentive service with staff often commended for their helpfulness, further enhance the breakfast experience. Some mentions of specific delights include the rich selection of sweet pastries and the availability of gluten-free items.
A few reviews also appreciated the beautiful breakfast room which overlooks the station square, adding an aesthetic touch to the meal. The breakfast timing, starting from 7 am, is noted as being convenient for those catching early trains like the Bernina Express.
There are, however, a few notes of inconsistency. Some guests reported instances where breakfast could have had more variety or where the service fell short, particularly when items were not promptly refilled. Despite these minor setbacks, the overarching sentiment leans towards a positive and commendable breakfast experience at Hotel Bernina, making it a point of satisfaction for many visitors.
Dinner
The restaurant is also noted for offering a good selection of wines, including local varieties. While some guests find the pricing slightly high, many agree that the quality of the food justifies the cost. The atmosphere of the dining areas, both inside and in the outdoor garden across the street, is appreciated for its comfort and rustic charm.
Service receives mixed feedback with some patrons mentioning quick and friendly service, while others indicate a need for improvement. Despite a few comments on limited vegetarian options and occasional inattentive service, the majority of diners are pleased with their experience, describing the food as excellent and worth returning for. Overall, Hotel Bernina's restaurant is recognized as a strong asset, offering a satisfying and delicious dining experience for both breakfast and dinner.
Rooms
However, the hotel also presents several areas for improvement. Numerous reviewers noted that the rooms, while tidy, often felt small and cramped. The lack of air conditioning was a prominent concern, especially in rooms located in the attic, which became uncomfortably warm and poorly ventilated during hotter periods. Some guests commented on dated furniture and decor, although cleanliness was consistently upheld.
Bathrooms received generally positive feedback with mentions of spaciousness and modern showers, although a few were considered outdated. The views from certain rooms were appreciated, adding to the overall charm of the experience.
In summary, while Hotel Bernina provides clean and comfortable accommodations with ample space in some rooms, prospective visitors should be aware of possible heat issues and the dated nature of the furnishings. The lack of air conditioning could be a significant drawback in warmer months. Despite these concerns, the hotel remains a viable option for those seeking a well-located, functional place to stay.
Beds
On the downside, a recurring theme is the inconsistency in comfort. Some guests found the beds to be too hard, mentioning that the hardest beds made for an uncomfortable sleep. Issues with worn-out mattresses and dated bed furniture also came up, pointing to a need for replacement and updates. Additionally, the bed arrangements, particularly for the third person in a room often being a sofa couch, did not meet the comfort expectations of several guests.
Despite these concerns, positive feedback on comfort and cleanliness was notable with many stating they were able to sleep well and appreciated the cozy feel. However, for those sensitive to bed quality, it’s worthwhile considering both the pros and cons noted by past visitors.
Cleanliness
Guests consistently noted the cleanliness of towels and linens, as well as the overall neatness and proper organization of spaces throughout the hotel. Many appreciated the fresh and inviting environment, commenting on the hotel’s commitment to maintaining a high standard of cleanliness.
While the cleanliness is a standout feature, a few guests mentioned minor issues such as maintenance needed for the showers or some areas being covered in dust, but these were exceptions rather than the norm. Overall, the positive feedback overwhelmingly affirms that Hotel Bernina excels in providing a clean and pleasant stay.
Staff
The hotel’s staff earn commendations for their prompt and efficient service, whether it be during check-in or breakfast. Specific mentions of individuals, such as the polite and pleasant waiters Claudio and Ramid, as well as receptionists Tania and Monica, underscore the personalized care provided.
Despite a few isolated incidents of less friendly interactions, the overwhelming consensus among reviews is that Hotel Bernina's staff excel at creating a warm, welcoming atmosphere. Their commitment to excellent customer service significantly enhances guests’ overall experiences at the hotel.
Wi-Fi
Parking
For those looking to save, free parking options are available nearby, such as in Via Calcagno, located within a 5-minute walk from the hotel. The hotel also offers competitively priced parking services with fees ranging from 10 to 20 euros per day, depending on the type of parking. Although some find the cost a bit high, the availability of both underground and outdoor parking makes it a versatile choice for travelers with different needs.
Overall, guests appreciate the extensive parking options, including easy-to-find public parking close to the hotel. Whether opting for paid garage services or free nearby alternatives, the parking amenities at Hotel Bernina receive generally positive feedback for their accessibility and security.
Family
Guests note the hotel's positive reception towards family pets, accepting dogs with no additional fees, which adds to the convenience of traveling with the whole family. Several reviewers mentioned the hotel being a great spot for family holidays, weekend trips and even family adventure trips, indicating its suitability for a variety of family-oriented activities.
The accommodations are described as spacious and many reviews highlight the family-friendly environment, emphasizing the pleasant, well-made and friendly atmosphere. It’s clear that family members of all ages find the hotel to be a good choice for comfortable and enjoyable stays.
Although there was a mention of a quadruple room being a bit small for a larger family, the overall sentiment is positive with families generally finding the rooms adequate and the overall experience lovely.
Additionally, Hotel Bernina appears to be suited for group travel as well with several reviews noting their comfortable and satisfactory experiences while traveling with friends and large groups.
In summary, Hotel Bernina is greatly valued for its family-friendly amenities, accommodating staff and the overall pleasant experience it provides to families and groups alike.
3 Star
The structure of the hotel is described as cozy and the renovations in some rooms, particularly those on the ground floor, have been appreciated for their cleanliness and comfort. Though there are a few notes about the absence of air conditioning and issues with the temperature of the food in the restaurant, the general consensus is that Hotel Bernina delivers reasonable comfort and satisfactory service for its star rating.
Visitors recommend the hotel for those seeking a decent and safe stay, fulfilling the realistic expectations of a three-star facility. The positive aspects such as a pleasant surprise in comfort and a good overall stay overshadow the minor drawbacks, making Hotel Bernina well worth consideration for travelers looking for well-priced, standard accommodations in a central location.
Dog Friendly
No, Hotel Bernina doesn't have any pool.
No, a spa isn't available at Hotel Bernina.
Yes, Hotel Bernina welcomes dogs.
Yes, parking facilities are available at Hotel Bernina.
No, Hotel Bernina doesn't have a gym.
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