VH Eurostar Tirana Hotel Congress & Tirana Spa
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Summary of reviewsThe VH Eurostar Tirana Hotel Congress & Tirana Spa is generally well-regarded for its advantageous location in the vibrant city of Tirana, being conveniently close to key landmarks like Skanderbeg Park and the central square. This strategic placement allows guests to explore the city's attractions with ease and is considered a strong point by many visitors, particularly for its value for money.
Breakfast at the hotel receives mixed reviews. While many guests enjoy the buffet-style setup and find the meals plentiful with friendly staff contributing positively, there is room for improvement in menu variety and quality, with the beverage options notably falling short.
Dinner experiences at the hotel display a similar pattern, with some guests praising the food quality and variety, while others criticize the limited menu and inconsistent service quality. There is notable dissatisfaction with unexpected additional charges and a less than ideal dining ambiance.
Room quality also presents a mixed experience. While many guests appreciate the spaciousness, modernity, and amenities like mini bars, issues with room maintenance and inconsistent standards are evident. Complaints about broken fixtures, poor soundproofing, and inconsistencies between room descriptions and actual experiences arise.
Cleanliness in the hotel is generally praised, with rooms often described as tidy and well-maintained. However, areas like the spa need better attention, with some guests noting issues with facility hygiene, including reports of mold and dirt.
Staff interactions at the hotel receive a range of responses. Many visitors find the staff friendly and helpful, with certain members receiving high praise. However, inconsistent service quality is reported, with some guests experiencing unprofessional and unhelpful interactions.
Wi-Fi service, while free, requires improvement to offer a consistently reliable experience, as guests have faced issues with connectivity and speed.
The spa and pool facilities face criticism, with guests disappointed by their cleanliness and extra charges for access. The pool's environment and temperature also draw negative feedback, though its presence is appreciated by some.
Parking services at the hotel raise concerns due to additional charges and unclear instructions. The experience is further marred by narrow spaces and logistical challenges.
For families, the hotel is generally accommodating, offering meal options suitable for children and a welcoming atmosphere. Despite occasional room configuration issues, the hotel remains a recommended choice for family stays.
Beds are mostly praised for comfort, with descriptions of spacious, thick mattresses enhancing the sleeping experience. However, isolated complaints about discomfort and bedding cleanliness suggest minor areas for refinement.
Overall, while VH Eurostar Tirana Hotel Congress & Tirana Spa offers great potential with its strong location, appealing facilities, and pleasant accommodations, addressing service and facility inconsistencies could elevate guest satisfaction even further.
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Breakfast at the hotel receives mixed reviews. While many guests enjoy the buffet-style setup and find the meals plentiful with friendly staff contributing positively, there is room for improvement in menu variety and quality, with the beverage options notably falling short.
Dinner experiences at the hotel display a similar pattern, with some guests praising the food quality and variety, while others criticize the limited menu and inconsistent service quality. There is notable dissatisfaction with unexpected additional charges and a less than ideal dining ambiance.
Room quality also presents a mixed experience. While many guests appreciate the spaciousness, modernity, and amenities like mini bars, issues with room maintenance and inconsistent standards are evident. Complaints about broken fixtures, poor soundproofing, and inconsistencies between room descriptions and actual experiences arise.
Cleanliness in the hotel is generally praised, with rooms often described as tidy and well-maintained. However, areas like the spa need better attention, with some guests noting issues with facility hygiene, including reports of mold and dirt.
Staff interactions at the hotel receive a range of responses. Many visitors find the staff friendly and helpful, with certain members receiving high praise. However, inconsistent service quality is reported, with some guests experiencing unprofessional and unhelpful interactions.
Wi-Fi service, while free, requires improvement to offer a consistently reliable experience, as guests have faced issues with connectivity and speed.
The spa and pool facilities face criticism, with guests disappointed by their cleanliness and extra charges for access. The pool's environment and temperature also draw negative feedback, though its presence is appreciated by some.
Parking services at the hotel raise concerns due to additional charges and unclear instructions. The experience is further marred by narrow spaces and logistical challenges.
For families, the hotel is generally accommodating, offering meal options suitable for children and a welcoming atmosphere. Despite occasional room configuration issues, the hotel remains a recommended choice for family stays.
Beds are mostly praised for comfort, with descriptions of spacious, thick mattresses enhancing the sleeping experience. However, isolated complaints about discomfort and bedding cleanliness suggest minor areas for refinement.
Overall, while VH Eurostar Tirana Hotel Congress & Tirana Spa offers great potential with its strong location, appealing facilities, and pleasant accommodations, addressing service and facility inconsistencies could elevate guest satisfaction even further.
Hotel Taking Steps Towards Sustainability
Listed as a hotel "Taking Steps Towards Sustainability" in Tirana.
Hotel for Honeymoon
Features comfortable rooms, a relaxing spa, and convenient access to Tirana's attractions, making it a great choice for a balanced honeymoon experience. Its spa facilities offer rejuvenation and relaxation.
Hotel with Spa
Home to Venere Spa, this hotel boasts extensive spa facilities including two indoor pools, two hot tubs, hot springs, a lazy river, outdoor pool access, sauna, Turkish bath, Kneipp therapy, and various massages and body treatments.
Family Friendly Hotel
This hotel provides a combination of congress facilities and spa services, making it suitable for families with varied interests. Its amenities cater to both adults and children.
Dog Friendly Hotel
This hotel is listed among the pet-friendly hotels in Tirana and includes spa facilities. This offers additional amenities for a comfortable stay with pets.
Hotel with Swimming Pool
VH Eurostar Tirana Hotel Congress & Tirana Spa features a spa and pool. This combination makes it ideal for guests looking to combine relaxation with business or leisure.
Heated Pool Indoor Pool
Business Hotel
This hotel offers conference facilities and meeting rooms, suitable for team-building activities, kick-offs, or company events. It is a modern design and contemporary conditions, located just 7 minutes from the city center. VH Eurostar Tirana Hotel & Conference is a new hotel, located at Train Station, New Boulevard.
Hotel with Parking
This hotel provides a free car park on-site, accommodating both cars and buses. It also explicitly offers private parking and a free valet car park, highlighting a high level of convenience and service.
EV charging stations
Accessible Hotel
This hotel offers comprehensive accessibility, including specific accessible room types. It features numerous bathroom aids such as grab bars, height-adjustable showerheads, portable seats, and transfer showers. General accessibility extends throughout the hotel, encompassing pools, a business center, concierge services, gym, restaurant, spa, parking, and shuttle, with additional aids like Braille signage, assistive listening devices, doorbell/phone notification, visual fire alarms, hospital beds, ceiling hoists, and sign language-capable staff.
Hotel with Gym
The hotel's spa area includes a fitness center with a variety of equipment. Guests can relax in the sauna and enjoy massage treatments.
Hotel for Yoga
Featured in a selection of hotels noted for both yoga and sustainability efforts, suggesting it offers yoga facilities or classes as part of its wellness or activity offerings.
Hotel with EV Charging Stations
This hotel provides EV charging and spa facilities, making it a good option for relaxation and convenience for EV owners. It is well-equipped for both business and leisure travelers.
4-Star Hotel
This hotel is a strong choice, providing congress facilities and a spa, making it suitable for both business and leisure travelers. It offers a well-rounded experience with amenities catering to relaxation and productivity.
Hotel with Indoor Pool
This hotel boasts two indoor heated pools, including a large hydromassage swimming pool with hot water. Its extensive spa wellness area features saunas, Turkish baths, Kneipp therapy, and emotional showers, providing a comprehensive relaxation experience.
Hotel with All Inclusive Packages
Hotel with Heated Pool
Guest Reviews
Nestled in the vibrant city of Tirana, the VH Eurostar Tirana Hotel Congress & Tirana Spa boasts a prime location that has been a strong point among its guests. Many reviews highlight its proximity to key landmarks like Skanderbeg Park, with the central square just a 10-15 minute walk away. This advantageous position allows guests to explore the city's main attractions, shopping malls, and cultural sites with ease. The neighborhood is described as safe and secure, adding to the convenience for travelers. Although not all reviews are entirely positive, the overall consensus appreciates the hotel's central location as ideal for those wishing to explore Tirana on foot, offering excellent value for money. Whether for business or leisure, the hotel's strategic placement near the bustling city center makes it a favorable choice for many visitors.
When it comes to breakfast at VH Eurostar Tirana Hotel Congress & Tirana Spa, the reviews paint a varied picture. On the positive side, many guests appreciated the buffet-style setup, describing the breakfast as good or excellent, with the bonus of being plentiful for some. Certain guests found the combination of breakfast and dinner to be divine, and a few noted the friendly staff and cleanliness as commendable aspects of the breakfast experience. However, the overall sentiment leans towards a need for improvement. Common criticisms include a lack of diversity and repetition in the menu, with some describing it as mediocre at best. The coffee, in particular, did not impress, with mentions of it being cold or simply not included without extra payment. The breakfast room's cleanliness and organization also fell short for some guests. While the price point of the breakfast seemed fair to some, others felt it was not worth paying extra for. Despite some satisfactory elements, the feedback suggests that enhancing variety and service quality could make breakfast an even more enjoyable part of the stay.
VH Eurostar Tirana Hotel Congress & Tirana Spa presents a mixed experience when it comes to dining. On a positive note, many guests praised the breakfast and dinner as excellent, enjoying dishes such as tasty fried chicken with fries and dessert. Some found the food very fine, noting that both lunch and dinner exceeded expectations. The daily menu approach seemed to keep offerings varied, with some guests appreciating the reasonably priced meals and the all-inclusive option that included multiple lunches and dinners.
However, there were notable criticisms regarding the overall dining experience. Some guests felt the dinner was not up to par, describing the buffet as mediocre and overcrowded, while others were dissatisfied with the limited menu choices, typically between chicken and pork. There were complaints about the quality of the food and service at the restaurant, with some perceiving it as overpriced and the staff unhelpful. Customers also experienced unexpected charges for meals that were supposed to be included in their room rate, further affecting their satisfaction. The ambiance was not ideal for some, as the dining area seemed to be surrounded by the sounds of air conditioners and washing machines, detracting from a suite experience on the higher floors.
Overall, while there are standout moments of culinary enjoyment, the dining service at VH Eurostar Tirana Hotel Congress & Tirana Spa faces challenges that can affect guests' perceptions and experiences.
The VH Eurostar Tirana Hotel Congress & Tirana Spa offers a mixed experience when it comes to their rooms. Guests frequently appreciate the spaciousness and comfort of the renovated rooms, which are praised for their size and modernity. Many reviews highlight the impeccable cleanliness of the rooms, with some guests mentioning the availability of necessary amenities in-room, such as mini bars and comfortable bedding.
However, there is a noticeable inconsistency in the quality and condition of the rooms. Some guests have praised rooms as clean, spacious, and well-maintained, while others have encountered problems such as broken fixtures, lack of cleanliness, and discrepancies between the photos and the actual room received. Complaints about room temperature issues, non-functional windows, outdated decor, and poor soundproofing also emerge recurrently.
The hotel staff's responsiveness receives mixed feedback, with some guests appreciating their accommodation for specific requests, and others facing initial issues with the assigned rooms. Facilities such as Turkish steam baths add to the appeal, although the overall upkeep and maintenance of the hotel appear to require attention. Overall, while the hotel offers potential for a comfortable stay, guests may experience varied standards in room quality and service consistency.
The beds at VH Eurostar Tirana Hotel Congress & Tirana Spa have generally received positive feedback from guests, with many describing them as comfortable and spacious. Guests often found the beds and mattresses to be quite comfortable, with some remarking on large and exceptionally comfortable designs. Extra-thick mattresses have been noted as a pleasant surprise by visitors, adding to the overall comfort of sleeping arrangements. Bedding, labeled as lovely, helps enhance the experience for many.
However, some reviews revealed contrasting experiences with a few guests finding mattresses to be uncomfortable and pillows to be less than ideal. Issues with cleanliness were also pointed out, such as dirty duvets and pillows, scratchy sheets, and missing bathrobes. Some guests have encountered broken beds or found the sofa used as a makeshift bed to be very uncomfortable.
While many have praised the comfort of the beds, others have raised concerns with room maintenance, noting the presence of too much furniture in smaller rooms and occasional heating and air conditioning issues affecting their stay. Despite some inconsistencies, the overall impression is that the beds generally provide a satisfactory and restful experience for hotel guests.
VH Eurostar Tirana Hotel Congress & Tirana Spa has garnered mixed feedback regarding its cleanliness, with varying experiences from guests. On a positive note, many visitors have emphasized the cleanliness of the hotel rooms, noting them to be tidy and comfortable, with clean bathrooms and fresh bedding. The hotel itself is described by some as spotless and well-maintained, reflecting an impressive attention to detail in its ambiance and service. Daily cleaning service is mentioned, contributing to a welcoming atmosphere for guests.
However, the hotel's spa and pool areas have received critique, with reports of poor hygiene, including issues like mold, rust, and dirt around the facilities. The spa amenities like the hammam and hot tub were often not operational, leading to dissatisfaction among those who chose the hotel for its spa offerings. In the rooms, some guests experienced unpleasant odors, dirt, peeling walls, and even pests like cockroaches, which highlighted inconsistency in maintaining cleanliness. Concerns about the friendliness and professionalism of the housekeeping staff were also noted. Overall, while the hotel has some positive aspects regarding the cleanliness of rooms and general service, considerable attention is needed in various areas to meet guests' expectations consistently.
The VH Eurostar Tirana Hotel Congress & Tirana Spa presents a mixed picture when it comes to staff interactions. Many guests have expressed appreciation for the friendly, polite, and helpful demeanor of various team members. Numerous staff are described as kind, eager, and attentive, often exceeding expectations with their genuine willingness to assist and accommodate guests' needs. Particular praise was given to individuals like the receptionist Sara, who is noted for being fantastic, helpful, and polite. Other highlights include the overall cleanliness and pleasant environment of the hotel, coupled with attentive service staff contributing to a satisfactory experience.
However, reviews also reveal significant dissatisfaction with certain aspects of the service. Some guests have encountered reception staff that were described as rude, dismissive, and uncooperative. There are mentions of an unfortunate lack of professionalism and indications of untrained personnel. Instances of indifference and unhelpfulness, particularly in the reception area, have been problematic for some, with reports of staff being uninterested in resolving issues or genuinely assisting guests.
In conclusion, while many guests have had positive experiences with staff marked by friendliness and helpfulness, others have faced challenges that undermine the quality of service expected at a hotel of this level. Overall, the experience with staff at the VH Eurostar Tirana Hotel Congress & Tirana Spa appears to be inconsistent, ranging widely from exceptional and attentive service to indifferent and at times rude interactions.
The Wi-Fi experience at VH Eurostar Tirana Hotel Congress & Tirana Spa has garnered a mix of feedback from guests. Some have appreciated the fast and accessible Wi-Fi, highlighting it as a positive feature of their stay. However, several reviews have pointed to inconsistent performance, with issues ranging from weak signals to complete outages. Guests have reported slow speeds, frequent disconnections, and difficulties connecting, which can disrupt an otherwise enjoyable stay. While the presence of free Wi-Fi is a plus, there appears to be room for improvement in delivering a consistently reliable internet experience.
The spa at VH Eurostar Tirana Hotel Congress & Tirana Spa seems to have generated varied feedback from guests. While some guests appreciated the spa’s geographical convenience, indicating it was a nice place with many services, the majority of reviews pointed to significant issues. Many felt the spa facilities, including the pool, sauna, and Turkish bath, were not as clean or functional as expected. The cleanliness was notably criticized, with reports of unpleasant odors and malfunctioning amenities like the Jacuzzi and steam room. Guests also expressed frustration over misleading information regarding costs; what was advertised as inclusive often required additional charges for access, linens, and towels, leaving many feeling misled. For those seeking an immaculate and smoothly operating spa experience, the reviews suggest that improvements in maintenance and clearer communication of fees could enhance guest satisfaction.
The pool at VH Eurostar Tirana Hotel Congress & Tirana Spa presents a mixed experience for guests. Many visitors mention the allure of having an indoor pool, a unique feature for the area. On the positive side, some appreciate the amazing pool, but several reviews highlight a downside: the pool access comes with an extra charge, rarely included in the booking, prompting some guests to feel less welcomed. The atmosphere around the pool can be vibrant and lively, with groups of young people often enjoying the space. However, frequent comments describe the pool as cold, with the water temperature not meeting expectations for a comfortable swim. Cleanliness is also a concern, as guests report the pool area as sometimes dirty and not well-maintained. Additionally, the space can become crowded, especially with families and children, which some find detracts from the potential of relaxation. Overall, while the pool offers a chance for enjoyment, it seems to fall short in providing a consistently warm and clean environment.
Guests of the VH Eurostar Tirana Hotel Congress & Tirana Spa frequently express concerns about the parking situation at the hotel. While parking is available, it incurs an additional charge often cited at 10 euros per day. Reviews suggest this rate is inconsistent with what guests are told at check-in, with some mentioning that the nearby garage charges significantly less if paid directly. Guests have also described the parking as narrow and not particularly secure. Furthermore, the overall parking experience is criticized for being unclear and marred by hidden charges. While the hotel advertises parking services, travelers should be aware that it may not be on-site and could involve navigating nearby facilities, which has proven somewhat challenging given the complex one-way street system in the area.
The VH Eurostar Tirana Hotel Congress & Tirana Spa presents itself as an appealing option for families, featuring an array of accommodations that cater to larger groups. Guests have experienced some logistical challenges with room arrangements, such as receiving connected rooms instead of family suites or unintended room configurations that required siblings to sleep separately. Despite these occasional mishaps, the overall impression remains positive, with families finding the hotel welcoming and accommodating. The buffet caters to young guests with child-friendly meal options, adapting dishes like pasta with cheese to suit youthful tastes, ensuring a comfortable dining experience for all. Travelers consistently express their intention to revisit and recommend the hotel to others, underscoring a generally satisfying experience despite room setup hiccups.
VH Eurostar Tirana Hotel Congress & Tirana Spa seems to be a destination met with mixed reviews concerning its four-star designation. Guests have voiced a multitude of opinions, with many expressing disappointment over the hotel's 4-star rating, which they found exaggerated. Common criticisms included aspects like the lack of hot water, insufficient breakfast options, and the acoustic disruptions from surrounding rooms. Some guests felt the quality of the facilities and services did not meet the expectations traditionally associated with four-star establishments.
Despite these concerns, there are positive aspects to mention. The hotel is described as clean, well-equipped, and conveniently located, offering good value for its price point. While some reviews suggested a lower star rating would be more fitting, others highlighted the overall niceness of the hotel, contrary to some negative commentary elsewhere. As a result, travelers seeking uncomplicated accommodations in a strategic location at a reasonable price may still find this hotel to be a viable option, provided they are aware of the potential discrepancies between the advertised star level and actual experience.
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Breakfast
Dinner
However, there were notable criticisms regarding the overall dining experience. Some guests felt the dinner was not up to par, describing the buffet as mediocre and overcrowded, while others were dissatisfied with the limited menu choices, typically between chicken and pork. There were complaints about the quality of the food and service at the restaurant, with some perceiving it as overpriced and the staff unhelpful. Customers also experienced unexpected charges for meals that were supposed to be included in their room rate, further affecting their satisfaction. The ambiance was not ideal for some, as the dining area seemed to be surrounded by the sounds of air conditioners and washing machines, detracting from a suite experience on the higher floors.
Overall, while there are standout moments of culinary enjoyment, the dining service at VH Eurostar Tirana Hotel Congress & Tirana Spa faces challenges that can affect guests' perceptions and experiences.
Rooms
However, there is a noticeable inconsistency in the quality and condition of the rooms. Some guests have praised rooms as clean, spacious, and well-maintained, while others have encountered problems such as broken fixtures, lack of cleanliness, and discrepancies between the photos and the actual room received. Complaints about room temperature issues, non-functional windows, outdated decor, and poor soundproofing also emerge recurrently.
The hotel staff's responsiveness receives mixed feedback, with some guests appreciating their accommodation for specific requests, and others facing initial issues with the assigned rooms. Facilities such as Turkish steam baths add to the appeal, although the overall upkeep and maintenance of the hotel appear to require attention. Overall, while the hotel offers potential for a comfortable stay, guests may experience varied standards in room quality and service consistency.
Beds
However, some reviews revealed contrasting experiences with a few guests finding mattresses to be uncomfortable and pillows to be less than ideal. Issues with cleanliness were also pointed out, such as dirty duvets and pillows, scratchy sheets, and missing bathrobes. Some guests have encountered broken beds or found the sofa used as a makeshift bed to be very uncomfortable.
While many have praised the comfort of the beds, others have raised concerns with room maintenance, noting the presence of too much furniture in smaller rooms and occasional heating and air conditioning issues affecting their stay. Despite some inconsistencies, the overall impression is that the beds generally provide a satisfactory and restful experience for hotel guests.
Cleanliness
However, the hotel's spa and pool areas have received critique, with reports of poor hygiene, including issues like mold, rust, and dirt around the facilities. The spa amenities like the hammam and hot tub were often not operational, leading to dissatisfaction among those who chose the hotel for its spa offerings. In the rooms, some guests experienced unpleasant odors, dirt, peeling walls, and even pests like cockroaches, which highlighted inconsistency in maintaining cleanliness. Concerns about the friendliness and professionalism of the housekeeping staff were also noted. Overall, while the hotel has some positive aspects regarding the cleanliness of rooms and general service, considerable attention is needed in various areas to meet guests' expectations consistently.
Staff
However, reviews also reveal significant dissatisfaction with certain aspects of the service. Some guests have encountered reception staff that were described as rude, dismissive, and uncooperative. There are mentions of an unfortunate lack of professionalism and indications of untrained personnel. Instances of indifference and unhelpfulness, particularly in the reception area, have been problematic for some, with reports of staff being uninterested in resolving issues or genuinely assisting guests.
In conclusion, while many guests have had positive experiences with staff marked by friendliness and helpfulness, others have faced challenges that undermine the quality of service expected at a hotel of this level. Overall, the experience with staff at the VH Eurostar Tirana Hotel Congress & Tirana Spa appears to be inconsistent, ranging widely from exceptional and attentive service to indifferent and at times rude interactions.
Wi-Fi
Spa
Pool
Parking
Family
4 Star
Despite these concerns, there are positive aspects to mention. The hotel is described as clean, well-equipped, and conveniently located, offering good value for its price point. While some reviews suggested a lower star rating would be more fitting, others highlighted the overall niceness of the hotel, contrary to some negative commentary elsewhere. As a result, travelers seeking uncomplicated accommodations in a strategic location at a reasonable price may still find this hotel to be a viable option, provided they are aware of the potential discrepancies between the advertised star level and actual experience.
Yes, VH Eurostar Tirana Hotel Congress & Tirana Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at VH Eurostar Tirana Hotel Congress & Tirana Spa.
Yes, VH Eurostar Tirana Hotel Congress & Tirana Spa welcomes dogs.
Yes, parking facilities are available at VH Eurostar Tirana Hotel Congress & Tirana Spa.
Yes, VH Eurostar Tirana Hotel Congress & Tirana Spa has a gym.
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