La Quinta by Wyndham Chicago Tinley Park
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Summary of reviewsLa Quinta by Wyndham Chicago Tinley Park is ideally located, attracting a variety of travelers due to its proximity to the Credit 1 Amphitheater, the Tinley Park Convention Center and easy access to the expressway. Guests appreciate the surrounding area for its abundance of restaurants, stores and shopping opportunities. The hotel's strategic location provides a convenient and safe retreat outside of bustling Chicago, coupled with fair pricing and friendly, professional staff.
The breakfast experience varies among guests. While some describe it as good, quite good or even amazing, others find it lacking in variety and quality, particularly missing items like juice or hot food options.
Room reviews are mixed with many guests commending the comfortable beds and cool room temperatures. However, cleanliness and maintenance issues such as dirty sheets, unclean showers, unpleasant odors and outdated furniture are notable concerns. Despite these issues, the staff receives high praise for their friendliness and helpfulness with particular mentions of exceptional service from specific employees.
Cleanliness and maintenance of the hotel present significant problems as guests frequently report dirty floors, stained bedding, unclean bathrooms and unpleasant smells in the hallways. The prevalent issues, along with reports of broken items and malfunctioning facilities, detract from the overall experience. Additional setbacks include the closure of the pool and hot tub, often without prior notification.
Overall, while La Quinta by Wyndham Chicago Tinley Park excels in location and staff friendliness, it falls short in consistent cleanliness, maintenance and breakfast offerings, resulting in a mixed overall satisfaction among guests.
Categories
The breakfast experience varies among guests. While some describe it as good, quite good or even amazing, others find it lacking in variety and quality, particularly missing items like juice or hot food options.
Room reviews are mixed with many guests commending the comfortable beds and cool room temperatures. However, cleanliness and maintenance issues such as dirty sheets, unclean showers, unpleasant odors and outdated furniture are notable concerns. Despite these issues, the staff receives high praise for their friendliness and helpfulness with particular mentions of exceptional service from specific employees.
Cleanliness and maintenance of the hotel present significant problems as guests frequently report dirty floors, stained bedding, unclean bathrooms and unpleasant smells in the hallways. The prevalent issues, along with reports of broken items and malfunctioning facilities, detract from the overall experience. Additional setbacks include the closure of the pool and hot tub, often without prior notification.
Overall, while La Quinta by Wyndham Chicago Tinley Park excels in location and staff friendliness, it falls short in consistent cleanliness, maintenance and breakfast offerings, resulting in a mixed overall satisfaction among guests.
Dog Friendly Hotel
La Quinta hotels are generally known for being pet-friendly.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
La Quinta by Wyndham Chicago Tinley Park boasts an ideal location for a variety of travelers' needs. The hotel is praised for its proximity to the Credit 1 Amphitheater and the Tinley Park Convention Center, making it a prime spot for event-goers. It offers easy access to the expressway, simplifying travel to and from the hotel. The area surrounding the hotel is rich with restaurants, stores and shopping opportunities, providing guests with plenty of options within walking distance. Many guests noted the convenience and safety of the location, highlighting it as a key benefit. Additionally, the staff received positive remarks for their friendliness and professionalism, ensuring a welcoming stay. The hotel's location outside the bustling city of Chicago offers a pleasant retreat while still being connected to major highways for straightforward travel. Overall, the guests appreciate the strategic location, combined with fair pricing and attentive service.
The breakfast experience at La Quinta by Wyndham Chicago Tinley Park has received mixed feedback from guests. Many appreciated their morning meal, describing it as good, quite good or even amazing and perfect. The quieter environment during breakfast also seems to be a positive point.
However, some guests were less satisfied, citing issues such as very limited options, no silverware and missing items like juice or milk and creamer. There were also complaints about the lack of hot food and the availability of only basic items like cereal, muffins and occasionally waffles. Some guests mentioned the breakfast being just okay, basic or poor, needing significant improvement. The shift to a grab-and-go format and the closure of the breakfast area seemed to further contribute to a few negative experiences, potentially a remnant of COVID-19 precautions.
At La Quinta by Wyndham Chicago Tinley Park, guest reviews of the rooms present a mixed picture. On the positive side, many guests appreciated the clean and comfortable conditions of their rooms, noting that the beds were comfortable and the room temperatures were cool. The convenience of having ice machines on every floor also received favorable mentions.
However, several guests faced issues that detracted from their experience. Some rooms were described as dirty with specific mentions of dirty sheets, unclean showers and unpleasant odors. Other concerns included outdated furniture, old and cupped mattresses and instances of poor maintenance such as holes in the bathroom door and cigarette burns on the furniture and bedding. Room allocation issues also arose with some guests not receiving the room they had booked.
Despite the generally comfortable rooms, cleanliness and upkeep appear to be inconsistent with some guests encountering significant shortcomings in room maintenance and hygiene.
Guests of La Quinta by Wyndham Chicago Tinley Park frequently commend the hotel for its comfortable beds. Many reviewers highlight the beds as a primary positive aspect of their stay, describing them as very comfortable, big and conducive to a good rest. The beds are often mentioned alongside clean linens, which add to the overall sleeping experience. However, there are occasional negative remarks about the beds being old, lumpy or noisy and issues such as crooked bed frames and stained mattresses are reported. Despite these inconsistencies, the general sentiment reflects satisfaction with the bedding quality, significantly contributing to the guests' comfort during their stay.
Guest reviews of 'La Quinta by Wyndham Chicago Tinley Park' reveal significant concerns about the cleanliness and maintenance of the hotel. While some guests noted that their rooms were clean and comfortable, the majority highlighted a range of cleanliness issues. Common complaints included dirty floors and carpets, stained bedspreads and mattresses and unclean bathroom areas. Some guests also reported finding hair in the showers and coffee pots, as well as sticky residues on items like the remote control.
The hallways frequently came under criticism for being dirty and having unpleasant smells with some guests also mentioning trash in these areas. The overall condition of the hotel appeared to be problematic with broken items and old, dirty furniture being a recurring theme.
Additional issues were reported during stays amid renovations, contributing to an unusual experience. Also mentioned were the malfunctioning elevator, limited parking and non-functional TV channels for the first few days of certain stays. Several guests emphasized that the pool and hot tub were closed, allegedly due to COVID-19, although some noted they were not informed of this closure in advance.
Overall, while there were instances of clean and satisfactory rooms, the prevalent issues with cleanliness and maintenance significantly impacted guest experiences at the hotel.
La Quinta by Wyndham Chicago Tinley Park enjoys a largely positive reputation for its staff with many guests highlighting the friendliness and helpfulness they experienced. Reviewers frequently mentioned the front desk for being particularly welcoming and accommodating, singling out employees such as Tracy, Keisha and Robin for their exceptional service. The night staff also received commendations for their warmth and professionalism during check-in and check-out processes. Guests found the staff to be kind, polite and efficient, which greatly contributed to their overall satisfaction with their stay. While there were some isolated instances of less satisfactory service, the majority of feedback praised the staff for being attentive and responsive to guest needs. The combination of friendly staff and convenient location makes La Quinta by Wyndham Chicago Tinley Park a noteworthy option for travelers.
Guests at La Quinta by Wyndham Chicago Tinley Park have expressed disappointment regarding the pool facilities. Reviews indicate that the pool has been closed for an extended period with some guests mentioning it has been non-operational for nearly two years. Additionally, the hot tub was also frequently reported as not working or being shut down. Some guests commented that the pool area was under renovation during their stay, leading to further inconvenience. Despite occasional mentions that the pool was nice and warm, the prevailing sentiment is disappointment due to the inaccessibility of both the pool and the hot tub.
La Quinta by Wyndham Chicago Tinley Park is well-situated and offers convenient access for guests' needs. The prime location stands out as a notable advantage for visitors who appreciate easy accessibility.
However, the mixed review scores reflect a range of experiences with the facilities and services provided. While some guests find the accommodation satisfactory, rating it moderately to very high, many express dissatisfaction, particularly highlighting issues with customer service, notably mentioning encounters with extremely rude staff.
Overall, while the location receives praise, the variability in service and facilities points to a need for improvements to consistently meet guest expectations.
Location Show Map
Location
Breakfast
However, some guests were less satisfied, citing issues such as very limited options, no silverware and missing items like juice or milk and creamer. There were also complaints about the lack of hot food and the availability of only basic items like cereal, muffins and occasionally waffles. Some guests mentioned the breakfast being just okay, basic or poor, needing significant improvement. The shift to a grab-and-go format and the closure of the breakfast area seemed to further contribute to a few negative experiences, potentially a remnant of COVID-19 precautions.
Rooms
However, several guests faced issues that detracted from their experience. Some rooms were described as dirty with specific mentions of dirty sheets, unclean showers and unpleasant odors. Other concerns included outdated furniture, old and cupped mattresses and instances of poor maintenance such as holes in the bathroom door and cigarette burns on the furniture and bedding. Room allocation issues also arose with some guests not receiving the room they had booked.
Despite the generally comfortable rooms, cleanliness and upkeep appear to be inconsistent with some guests encountering significant shortcomings in room maintenance and hygiene.
Beds
Cleanliness
The hallways frequently came under criticism for being dirty and having unpleasant smells with some guests also mentioning trash in these areas. The overall condition of the hotel appeared to be problematic with broken items and old, dirty furniture being a recurring theme.
Additional issues were reported during stays amid renovations, contributing to an unusual experience. Also mentioned were the malfunctioning elevator, limited parking and non-functional TV channels for the first few days of certain stays. Several guests emphasized that the pool and hot tub were closed, allegedly due to COVID-19, although some noted they were not informed of this closure in advance.
Overall, while there were instances of clean and satisfactory rooms, the prevalent issues with cleanliness and maintenance significantly impacted guest experiences at the hotel.
Staff
Pool
3 Star
However, the mixed review scores reflect a range of experiences with the facilities and services provided. While some guests find the accommodation satisfactory, rating it moderately to very high, many express dissatisfaction, particularly highlighting issues with customer service, notably mentioning encounters with extremely rude staff.
Overall, while the location receives praise, the variability in service and facilities points to a need for improvements to consistently meet guest expectations.
Yes, La Quinta by Wyndham Chicago Tinley Park has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at La Quinta by Wyndham Chicago Tinley Park.
Yes, La Quinta by Wyndham Chicago Tinley Park welcomes dogs.
No, parking facilities aren't available at La Quinta by Wyndham Chicago Tinley Park.
Yes, La Quinta by Wyndham Chicago Tinley Park has a gym.
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